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Multiple charges on canceled account. EI Interactive are crooks, plain and simple.
xmoleculex
Member Posts: 98
I subscribed to the Trial back in July and canceled with no problems. I was never charged... until:
September 28 - EIINTERACTIVE.COM - $12.95
October 9 - EIINTERACTIVE.COM - $12.95
So not only do they charge me MONTHS after I canceled the free trial, but they had the gall to charge again within two weeks! And just so ya know, I had only one free trial active... so it can't be a case of "forgotten account."
I called the iPay support number and talked to a nice lady who said that the charges would be refunded within 7-10 business days. I told her that she might want to leave a note with her management explaining that EI Interactive has acted very questionably since their acquisition of Horizons. I told her, "I'm sure that iPay doesn't want to be associated with a company that is committing fraud."
I would STRONGLY, STRONGLY recommend that no one subscribes to this game. Do not give these thieves your credit card number! I've read similar stories from many people, some right on this forum. These EI clowns are nothing but crooks... They will obviously try to sneak payments through even months after you think you are in the clear.
I would also suggest that anyone who has subscribed to Horizons in the past do a thorough lookover of their credit statements... you might just find a nasty surprise.
September 28 - EIINTERACTIVE.COM - $12.95
October 9 - EIINTERACTIVE.COM - $12.95
So not only do they charge me MONTHS after I canceled the free trial, but they had the gall to charge again within two weeks! And just so ya know, I had only one free trial active... so it can't be a case of "forgotten account."
I called the iPay support number and talked to a nice lady who said that the charges would be refunded within 7-10 business days. I told her that she might want to leave a note with her management explaining that EI Interactive has acted very questionably since their acquisition of Horizons. I told her, "I'm sure that iPay doesn't want to be associated with a company that is committing fraud."
I would STRONGLY, STRONGLY recommend that no one subscribes to this game. Do not give these thieves your credit card number! I've read similar stories from many people, some right on this forum. These EI clowns are nothing but crooks... They will obviously try to sneak payments through even months after you think you are in the clear.
I would also suggest that anyone who has subscribed to Horizons in the past do a thorough lookover of their credit statements... you might just find a nasty surprise.
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