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Account wipe after 3 months?

omegaflareomegaflare Member UncommonPosts: 220
I have been inactive for the last 5 months or so. I have all jobs unlocked and played em all, the thing is that I don't want to lose all of my subjob and it took me nearly several months to get em all. The worst advance job quest to complete is the summoner. I hope my account doesn't get wiped due to inactivity for the last several months. That would SUCK!



THANKS!

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Comments

  • hairypottyhairypotty Member Posts: 5

    Hi,

    If you have cancelled your content ID and left it inactive for 5 month while it is cancelled, then it may be deleted from the server... Best if you could check it yourself.

    reactivation of content ID must be performed within 3 months beginning from the month following cancellation, but it may be possible to restore a Content ID after this period if its charater data has not been deleted. Log on to POL to check it yourself. For more Info, you can check it at https://secure.playonline.com/supportus/index02.html , FAQ.

    Well, if you did not cancelled your content ID, (means you paid for the 5 months you left inactive), then it's still there.

    Haha..

    Me,

  • T-o-h-m-aT-o-h-m-a Member Posts: 42

    Its true your account does get whiped after 3 months of inactivity, but I believe you can retrieve it, you have to phone up SE and tell them youd like to reactivate and old account and such, and i believe, as long as you have, your credit card #, your PoL ID, the billing address used, the name of the credit card holder and your CD Keys, they will reactivate your account. You need all 5 of those in order to reactivate. ^^; Hope I helped =)

  • AnofalyeAnofalye Member, Newbie CommonPosts: 7,433

    Monthly fees and erasing data = extremely poor idea.

     

    If a company charge a monthly fee, IMO it is their duty to make sure that every thing you did, no matter how far in time, should be there, stored.

     

    A F2P could erase data, but a P2P should always keeps all data.  Haha, I don't understand how anyone could consider paying to see their info deleted should they take a break.  If I load Morrowind 1, even if I stop playing in 2000 or whatever, the data is still there, my character is there, ready to return to where I left it.

     

    Erasing data make them inferior to local lans.

     

    Personnally, I use my purchase version of that game on a computer that wasn't able to run it...actually wasting for good the game.  So I pay a new game to never play it.  When I buy a better computer which could play that game, it has used the code and erase everything.  ROFL.  These are not worthy of the devs titles, they are junk.  Square Enix owns me a new game.  And I charge interest with passing time, as a loan.  I consider them to be in the red by more than $100 now and it is going to get worser in time.  And I never buy/purchase from peoples who owns me a debt.

    - "If I understand you well, you are telling me until next time. " - Ren

  • ubermutubermut Member UncommonPosts: 275
    I agree.. The policy of wiping players accounts is lame.. especially if the player paid for over 2 years of solid gameplay month by month (like I did). 



    I took about a year off after playing the game hardcore for years through college.  I'd like to go and check it out again, but the fact that they can't even keep my character saved just makes me not want to play that time consuming game ever again.
  • NetspookNetspook Member UncommonPosts: 1,583

    From SE's Q&A pages:

    Article No. : Q11723  Created : 2003/06/09  Updated : 2006/01/30 

    "The Content IDs will be stored for 3 months including the months which the service was cancelled for. The Content IDs can be reactivated within 3 months after its deactivation date or before the Content IDs are deleted from the server by going through the reactivation process.



    Now if the account holder cannot go through this process for any reason, please contact the PlayOnline Information Center at 858-790-7529 Monday through Friday 9:00am - 6:00pm Pacific Time for additional assistance."

    A guy I know, stopped playing almost 3 years ago. He tried to reactivate the account/characters after some months, but was told it was too late, everything was deleted. But last year, there was an "returning adventurer campaign" or something like that. All of a sudden there was no problem for him to reactivate, with both his characters and their money, inventories, etc.! Makes you wonder...

  • boblibobboblibob Member Posts: 21
    I believe that FAQ responce is out of date.



    I have read on many forums that it was extended to 12months inactivity a long long time ago. apparently if you check the TOS now it is stated in there. :)



    And in my opinion, Deleting characters, while not cool, is totally within their rights.





    1- you pay for services, including THEIR serves and THEIR bandwidth and THEIR storage for THEIR updates.



    2- you STOP PAYING for whatever reason



    3- they out of courtesy keep your data.



    4- after 3(now 12) months they believe it is unlikely you will return, and delete your data (which is store on THEIR server) to make room/ other data load quicker/ less server load or whatever
  • NetspookNetspook Member UncommonPosts: 1,583

    12 months is wrong, i just proved it.

  • boblibobboblibob Member Posts: 21
    Originally posted by Netspook


    From SE's Q&A pages:
    Article No. : Q11723  Created : 2003/06/09  Updated : 2006/01/30 
    "The Content IDs will be stored for 3 months including the months which the service was cancelled for. The Content IDs can be reactivated within 3 months after its deactivation date or before the Content IDs are deleted from the server by going through the reactivation process.



    Now if the account holder cannot go through this process for any reason, please contact the PlayOnline Information Center at 858-790-7529 Monday through Friday 9:00am - 6:00pm Pacific Time for additional assistance."

    A guy I know, stopped playing almost 3 years ago. He tried to reactivate the account/characters after some months, but was told it was too late, everything was deleted. But last year, there was an "returning adventurer campaign" or something like that. All of a sudden there was no problem for him to reactivate, with both his characters and their money, inventories, etc.! Makes you wonder...
    thats hasnt been updated since january 2006. the change to 12 months is more recent than that. i will look for a source.



    just stopped for a few moments and checked some bank statements of mine, i stopped playing for 8 months from dec 2005 - june 2006



    thats 7 months, and I still have my character. The change must of occured in Febuary or March of 2006 as thats when my original 3 months would of been up.



    rest assured, 12 months :)
  • NetspookNetspook Member UncommonPosts: 1,583

    You're dead wrong - I got that info from playonline.com (choose US region, as I did when i looked it up) just when I wrote that post. If there was an update to that info, they would have updated the online article. They don't have to update every single rule or policy several times per year, just to keep it "fresh"/new, when they really didn't change anything, you do understand that?

    As I said, I proved my statements. You're just guessing.

  • boblibobboblibob Member Posts: 21
    sorry, i guess my active character is just a fluke then?



    why not phone S-E and quiz them if your so intent in finding out, ive ead reports of others online phoning them and recieving the information.
  • NetspookNetspook Member UncommonPosts: 1,583

    "sorry, i guess my active character is just a fluke then?"

    Now you are being stupid. How the hell can we know if it ever was canceled/unactive?

    I trust SE enough to believe that the rules and policies they present online, are actual, not fictual!

    You can argue and object as much as you want, but referring to "facts" without a single hint of proof is not the way to go if you want anyone to take your statements seriously.

  • WSIMikeWSIMike Member Posts: 5,564
    As someone stated, you can reactivate even after the 3/12/whatever month period. That they have the "Return To Vana'diel" promotion once in a while, where you can restore your character no matter how long it's been, proves this.



    They don't completely wipe your character data. My impression is that it gets deleted out of a "current user" database that is maintained for their current or "cancelled within 3/12/whatever months" accounts to keep that database as lean as possible, but it is still stored in a backup database. Thus, when you provide your information to a rep, they have to go digging back into that backup database and restore it to the current one. I'm not saying definitively that's what happens.. but based on the process, that's the impression I get of it.



    And I agree. It might not seem like much for your character, or even yours and all your friends' characters to be kept.. but when you're talking 100s of thousands of  data - alot of data - for every single character out there that has to be stored and sorted through in a database it will slow a system down over time.



    It's nice for a game company to keep your character data indefinitely, and some will do that. However, it's not an obligation to do so. You're not playing the game or paying them money so, really  - especially after 3/12/whatever months, they have a right to assume you're just not playing any more and "remove" your data.



    And frankly, if you're not playing the game now, or never have, or never plan to... or even quit and have no intention of going back ever.. then what are you bitching about?



    I think some people just like complain for the sake of complaining.

    "If you just step away for a sec you will clearly see all the pot holes in the road,
    and the cash shop selling asphalt..."
    - Mimzel on F2P/Cash Shops

    image

  • NetspookNetspook Member UncommonPosts: 1,583
    Originally posted by WSIMike



    And frankly, if you're not playing the game now, or never have, or never plan to... or even quit and have no intention of going back ever.. then what are you bitching about?

    Mind telling who you are talking to?
  • JelloB2000JelloB2000 Member CommonPosts: 1,848


    Originally posted by WSIMike
    (...)
    And I agree. It might not seem like much for your character, or even yours and all your friends' characters to be kept.. but when you're talking 100s of thousands of data - alot of data - for every single character out there that has to be stored and sorted through in a database it will slow a system down over time.(...)

    Data that is not accessed does not take any processing power, unless Square-Enix has some messed up database system that checks every (online and offline) character all the time.

    Also no other mmorpg wipes accounts/character data (or moves them some kind of offline vault).

    PS. I still think they should look over their cd-key system, having four series of cd-keys for one account is stupid (this is also SQ-EN unique with) D.S

  • WSIMikeWSIMike Member Posts: 5,564
    Originally posted by Netspook

    Originally posted by WSIMike



    And frankly, if you're not playing the game now, or never have, or never plan to... or even quit and have no intention of going back ever.. then what are you bitching about?

    Mind telling who you are talking to?

    Umm... anyone who would bitch about their account being "wiped" after 3 months of not paying? There are many who do. And, as I said.. per the "Return To Vana'diel" promotion they run from time to time, where anyone's account - no matter how long it's been inactive - can be reactivated, tells me that they're never truly deleted, rendering the whole thing moot.



    Now, was there a point in your response? I mean, you didn't respond to any of my other points, so I'm sure there's one in there somewhere.

    "If you just step away for a sec you will clearly see all the pot holes in the road,
    and the cash shop selling asphalt..."
    - Mimzel on F2P/Cash Shops

    image

  • WSIMikeWSIMike Member Posts: 5,564
    Originally posted by JelloB2000


     

    Originally posted by WSIMike

    (...)

    And I agree. It might not seem like much for your character, or even yours and all your friends' characters to be kept.. but when you're talking 100s of thousands of data - alot of data - for every single character out there that has to be stored and sorted through in a database it will slow a system down over time.(...)

    Data that is not accessed does not take any processing power, unless Square-Enix has some messed up database system that checks every (online and offline) character all the time.

    Also no other mmorpg wipes accounts/character data (or moves them some kind of offline vault).

    PS. I still think they should look over their cd-key system, having four series of cd-keys for one account is stupid (this is also SQ-EN unique with) D.S



    Right. And I agree.. it seems odd... but whatever. Like I said, if you're playing the game actively.. cancellation isn't a concern. If you're done with the game and never plan to go back, it shouldn't matter whether or when they delete it. And, even if you do decide to go back after 3+ months - so long as you yourself did not delete the character - they can still retrieve it, as evidenced by the Return to Vana'diel promotion they've run in the past - obviously, characters are never permanently deleted.



    So personally I don't understand what the big deal is. It seems to me like complaining for the sake of complaining.



    If that's something someone finds too offensive, they can choose not to play.

    "If you just step away for a sec you will clearly see all the pot holes in the road,
    and the cash shop selling asphalt..."
    - Mimzel on F2P/Cash Shops

    image

  • AnofalyeAnofalye Member, Newbie CommonPosts: 7,433

    I will never buy any SE title regardless of your opinion.

     

    I was robbed of about $80 back then, and I am not going to forgive them.

    - "If I understand you well, you are telling me until next time. " - Ren

  • WSIMikeWSIMike Member Posts: 5,564
    Originally posted by Anofalye


    Monthly fees and erasing data = extremely poor idea.
     
    If a company charge a monthly fee, IMO it is their duty to make sure that every thing you did, no matter how far in time, should be there, stored.
     
    A F2P could erase data, but a P2P should always keeps all data.  Haha, I don't understand how anyone could consider paying to see their info deleted should they take a break.  If I load Morrowind 1, even if I stop playing in 2000 or whatever, the data is still there, my character is there, ready to return to where I left it.
     
    Erasing data make them inferior to local lans.
     
    Personnally, I use my purchase version of that game on a computer that wasn't able to run it...actually wasting for good the game.  So I pay a new game to never play it.  When I buy a better computer which could play that game, it has used the code and erase everything.  ROFL.  These are not worthy of the devs titles, they are junk.  Square Enix owns me a new game.  And I charge interest with passing time, as a loan.  I consider them to be in the red by more than $100 now and it is going to get worser in time.  And I never buy/purchase from peoples who owns me a debt.
    Wait a minute...



    If you already installed and registered your CD Keys, then they are registered to your PlayOnline ID (usually a series of 4 letters and 4 numbers, e.g. ABCD1234). That info isn't "lost".



    When you went back to play again when you got a better computer, all you had to do is select the option for existing Members, when it gives the option to either register or continue as existing member. You re-enter the PlayOnline ID you were assigned when you first signed up and enter the password you set, and you're good to go. If you don't have the password or can't find the PlayOnline ID you originally got, you can call up SE's support and they'll be able to retrieve it for you. I know because I did it before myself. Your account wasn't "lost". You might have lost your info, but SE isn't to blame for that.



    Also.. comparing to Morrowind is completely different. Morrowind is a single-player offline RPG. You're saving a game, not just a character. FFXI is an online game where all your character data, from level 1 to present is stored.



    SE did not steal your money.

    "If you just step away for a sec you will clearly see all the pot holes in the road,
    and the cash shop selling asphalt..."
    - Mimzel on F2P/Cash Shops

    image

  • NetspookNetspook Member UncommonPosts: 1,583

    Anofalye:

    Did I understand you correct? You really claim SE owns you money because you bought a game and didn't have a good enough PC to run it? If that's really what you are saying, well, blame your own stupidity, not SE - system requirements are on the package.

  • WSIMikeWSIMike Member Posts: 5,564
    Originally posted by Netspook


    Anofalye:
    Did I understand you correct? You really claim SE owns you money because you bought a game and didn't have a good enough PC to run it? If that's really what you are saying, well, blame your own stupidity, not SE - system requirements are on the package.
    I think what he's saying is he bought FFXI once in the past and, since his PC at that time didn't meet the specs, he couldn't run it.



    He then, at a later date, got a better PC and tried to register the same CD Keys again - probably thinking it works like some offline games where you have to re-enter the CD Key every time you install it. With FFXI that's not the case.



    As I stated above, once the CD-Keys are registered the first time, they're registered for good to your PlayOnline ID and stored on SE's servers. You never have to re-enter the CD Keys again for that account. You can cancel and re-activate your account 100 times over after that. So long as you remember your PlayOnline ID (ie. have it written down somewhere) and password, you're good to go.


    "If you just step away for a sec you will clearly see all the pot holes in the road,
    and the cash shop selling asphalt..."
    - Mimzel on F2P/Cash Shops

    image

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