Wakunahum there is no special protection except for consumer rights.
Wakunahum if people got money taken for no reason and no one made a fuss then think how things would be, people getting screwed.
The point is MONEY HAS BEEN PAYED FOR UNPLAYED GAME TIME.
and the word being UNPLAYED.
no one has cottoned on to me mentioning UNPLAYED gametime.. you seem to miss the point completely
Money has been taken for something that hasnt been used. Would you pay for shopping that isnt going to be delivered. Would you buy car insurance without a car. What about minimum wage. people work there arses for as little as possible while companies make big profits.
You got banned for doing something stupid, what part of that didn't you understand? They didn't ban you because they had fun doing so while laughing at you.
YOU performed an action that had them have to react by banning you, I'm quite sure that you (could have) understood that said action would risk you being banned. Therefore you took your chances accepting the possiblity of being banned. If you didn't think of any possible consequences of those actions (what did you do anyway) then the joke is even MORE on you.
Start taking responsibility for your own (in)actions.
I think banning players and not refunding is a way for companies to send a message about what sorts of behaviors will/will not be tolerated in their game. If they were to refund your subsciption, then that would come off as, for lack of a better term, "weaksauce". It's better to draw a firm line in the ground and enforce it in order to send a clear message.
More importantly, when you originally paid for your subscription, you entered an agreement with the game company in which you promised not to engage in certain kinds of behavior in order to play the game. You were also informed at that time that if you chose to violate the terms of the agreement that you would be banned from the game and your money would not be refunded. Therefore, what grounds do you have for complaint? If this was an issue for you, you shouldn't have entered into the agreement in the first place.
You make odd analogies to being kicked out of the movie theater, having your license revoked, etc. and claim that if you make enough of a fuss in any sitiuation you can get your money back. Uh, ok, then, please go ahead. Try to petition the game company or whatever. Maybe you'll get lucky? I personally don't think that raising a fuss and getting someone to cave because they find it easier to pay you than deal with you harassing them is the same thing as being *entitled* to a refund.
Oh My God no one reads the thread but happily posts. I SAID I GOT BANNED FOR BOTTING WHILE BEING ACTIVELY PLAYING . think about it, think about it. read before posting or buy glasses
The only hint as botting is somewhere down the thread and it's "I agree, and the what aout the developers of the software used in the process of botting?". It's the ONLY reference towards why they banned you, and it's not even a direct statement, just a half arsed question.
It doesn't matter of you played for 10 yers, have 15 subs. Botting is a nono, you know that, we know that, everyone knows that. You did something that was a bannable offense, they caught you, you got banned. End of story.
I know only a few handfull of people have responded and its been fantastic, but i think one respondent has mentioned anything about being wrongly accused while everybody else has said GUILTY ...its just crazy.
It's money payed for unplayed time and no one is reading it. UNPLAYED GAME TIME. that means "Game Time That Hasn't Been Played !! MANUALLY !!"
It means time that someone hasn't sat at there computer playing the game they have paid to play.
Ok, now you're just trolling. First you said you did, then you said you didn't. Choose a statement and stick with it. For God's sake you're starting to sound like Oprah lol!
Wakunahumif people got money taken for no reason and no one made a fuss then think how things would be, people getting screwed.
This is between you and the company.
The company is accusing you (right or wrong) about botting.
I accept the fact that they could be wrong. Since they could be wrong, why don't you direct your efforts instead of defending this thread towards talking with the company and explaining your situation. It will get you alot further than belitting everyone and saying they aren't reading your posts. Trust me - we are reading them and all seem to be in agreement that you seem to be wrong (botting = loss of funds).
You haven't given us the name of the game so none of us can look at the user agreement to even try to help you out or maybe give you tips with a similiar situation from involving that company.
So if you want us to take you seriously answer some questions.
What game did this occur in?
Where a link to the user agreement?
How long ago did this happen?
Have you or how many times have you tried to explain the situation to the customer support and defend yourself?
Keep your opinions coming in as it appears that your more than happy to give your cash away. choo choo
Maybe none of us have been banned or will ever get banned? If stealing their money serves as a deterent to people who cheat/ruin the community then so be it.
Im sure if you read that big wall of text you accept when you create your account im sure it tells you they wont refund the money.
You can raclaim roadtax, you just take the tax disk back. So, if your falsley accused of cheating and are banned, then thats ok? It doesn't matter what the circumstances are. Look at the banking sector.. people are reclaiming unfair charges and it's going to spread. The fact is that the gaming companies have retained money for unpayed play time. And why do the big companies that sell in game currency get away with ????
So does this men you brought ingame Gold from some NC Soft game and got caught out?
If so you deserve what you got and that unused game time is just part of the punishment.
You pay per month. There's no gaurentee to how much time you get to play per month because honeslty you have no idea how often you might play during that month and neither does the company. The company doesn't owe you anything, its a service a privilage not a right that you get to play these games.
I've heard so many arguments like this before in different business's like how someone should refund someone's money because they didn't get to use their entire six month tanning package because the tanning store employees and or owner had them thrown out for breaking the rules (usually some jack ass attempting to peep on someone or sharing tanning beds with their sexual partner kind of crap god people are crazy honestly).
Services like playing a game like an MMO are a privilage and not a right. You're not entitled to anything other than the agreement you click I agree to everytime you log in, which includes alot of rules and regulations which no one ever reads. No where in that agreement does it say we'll give you your money back if you break the rules and we ban your account, thats kind of goes against the whole actions and consquences lessons we're supposed to learn as children.
Granted if you're banned for something you actually didn't do you're still screwed since the rules only state the words 'ban' and not banned for actually breaking the rules and its quite possible you were breaking a rule but you just didn't know it because so many other people you know do the same thing and never get caught.
You could always try calling and making complaints or even asking for proof like a time and date they believe you were cheating. This may not work necessarily since they don't have to listen to you but atleast you can say you tried before you complain and accuse a company of cheating you out of your money; which in my opinion they're not cheating you out of anything intentionally. For whatever reason they believe you have broken the rules they dont just pick you out of a barrel and say this is the one. Maybe people reported you repeatedly and even if you were activily playing it was something you were doing that caught their eye and they thought you were cheating.
OP I may not know your situation but are you sure you've never ever broken the rules to the game you feel cheated by? You know they can take their time to process your ban depending on the crime. Maybe at some point you were botting but it took several hours or even days to be caught. And to be honest how do you know they were accusing you of botting? Did they send a notice? In my er experience (no i've never been banned but ive known plenty of people who have) they send out a generic form to tell you you've been banned, its possible what ever rule you broke fell under botting even if you weren't botting so you got that generic letter.
BTW this has nothing to do with you being in the UK or anywhere else the rules and treatment are universal.
Please Refer to Doom Cat with all conspiracies & evil corporation complaints. He'll give you the simple explination of..WE"RE ALL DOOMED!
GalaNet bans you for your opinions on 'other' forums too
So how does it go when you express an opinion they dun agree with - freedom of speech, a fundamental right is being undermined all over the place by gaming comanys especially GPotato!!! Way to go Jason "BannHammer" Park
Fair enough banning for cheating & hacking but for expressing an opinion, something we;re all entitled to is sad, very very sad, and GalaNet are among the saddest of the lot
Game companies should not keep your money, and there should deffenitly not be a blacklist of people for the mmo community. Why??? Because many people who are banned from games are not even the ones that were hacking, just trusted the wrong person with their acct. Perhaps their account was stolen. I spent 3 years playing mordred in DAoC where the stupidest and dumbest kids played the game, every single day there was a new person spamming profanity and the N word in broadcast trying to get an account banned that they didn't own. I'm not saying they didn't diserve it, some of them did, but many times it was the mature decent players they got screwed for trusting kids. What if you got banned because of a dispute with a representative of the company whos game you play, you diserve to lose money ontop of your acct and all your work because someone had a power trip? Trust me, it happens.
Ok now say it was you that got your own account banned, which happens often just as all the circumstances above happen often. Do you diserve your money back? Personaly I hate cheaters and hackers and I think they should be shot irl as it is my opinion that if you have to cheat in a video game, games where you respawn in 10 seconds and there is no way to even "win" the game, than they will be the type of people prone to violence and breaking serious laws irl where there are actual benefits for not following the rules. However, a couple dollar loss on a video game isn't going to hurt them, these game developers screw their customers at every chance they get to make a buck. Dont support it in any form, the fee increases, in-game advertising, locking you into subscriptions. fale advertising. (seems no one cares when you falsly advertise on the internet which is where most mmo marketing is done, half the MMO adds can be viewed as outright lies, the vast majority dont even use their in game graphics in their adds.)
So if you guys are saying, screw hackers, I support you. But if you are supporting MMO developers scamming every penny from their consumer that they can, screw that.
Here is an easy way to get your money back! Use a credit card and refuse payment, tell your CC company you want to dispute the claim of the charge and are willing to go to court, if a game developer is willing to spend thousands on legal fees for a few months subscriptions, well I say take one for the team and stand up to them. Let them know that we as consumers have rights, regarless of their EULAs and RoCs. Its us, the consumers that push this market forward, not fat executives trying to make their wallets as fat as they are.
If you would get your money back when you got banned, that would *promote* people acting like tards to *try and get banned* instead of quitting in order to get a few dollars back from their account.
Christ, big deal. You messed up, you broke the rules, and you got banned. Grow up, deal with it, and stop breaking the rules.
Comments
Wakunahum there is no special protection except for consumer rights.
Wakunahum if people got money taken for no reason and no one made a fuss then think how things would be, people getting screwed.
The point is MONEY HAS BEEN PAYED FOR UNPLAYED GAME TIME.
and the word being UNPLAYED.
no one has cottoned on to me mentioning UNPLAYED gametime.. you seem to miss the point completely
Money has been taken for something that hasnt been used. Would you pay for shopping that isnt going to be delivered. Would you buy car insurance without a car. What about minimum wage. people work there arses for as little as possible while companies make big profits.
If you think this is acceptable then fair enough.
AND Bane82 im 38, grow up pal.
You got banned for doing something stupid, what part of that didn't you understand? They didn't ban you because they had fun doing so while laughing at you.
YOU performed an action that had them have to react by banning you, I'm quite sure that you (could have) understood that said action would risk you being banned. Therefore you took your chances accepting the possiblity of being banned. If you didn't think of any possible consequences of those actions (what did you do anyway) then the joke is even MORE on you.
Start taking responsibility for your own (in)actions.
I think banning players and not refunding is a way for companies to send a message about what sorts of behaviors will/will not be tolerated in their game. If they were to refund your subsciption, then that would come off as, for lack of a better term, "weaksauce". It's better to draw a firm line in the ground and enforce it in order to send a clear message.
More importantly, when you originally paid for your subscription, you entered an agreement with the game company in which you promised not to engage in certain kinds of behavior in order to play the game. You were also informed at that time that if you chose to violate the terms of the agreement that you would be banned from the game and your money would not be refunded. Therefore, what grounds do you have for complaint? If this was an issue for you, you shouldn't have entered into the agreement in the first place.
You make odd analogies to being kicked out of the movie theater, having your license revoked, etc. and claim that if you make enough of a fuss in any sitiuation you can get your money back. Uh, ok, then, please go ahead. Try to petition the game company or whatever. Maybe you'll get lucky? I personally don't think that raising a fuss and getting someone to cave because they find it easier to pay you than deal with you harassing them is the same thing as being *entitled* to a refund.
Oh My God
no one reads the thread but happily posts.
I SAID I GOT BANNED FOR BOTTING WHILE BEING ACTIVELY PLAYING .
think about it, think about it.
read before posting or buy glasses
Break the agreement and you get banned.
You should get nothing back.
This entire argument is completely absurd. If you cheat and are banned you deserve to lose the fee you paid.
The only hint as botting is somewhere down the thread and it's "I agree, and the what aout the developers of the software used in the process of botting?". It's the ONLY reference towards why they banned you, and it's not even a direct statement, just a half arsed question.
It doesn't matter of you played for 10 yers, have 15 subs. Botting is a nono, you know that, we know that, everyone knows that. You did something that was a bannable offense, they caught you, you got banned. End of story.
lol,
I know only a few handfull of people have responded and its been fantastic, but i think one respondent has mentioned anything about being wrongly accused while everybody else has said GUILTY ...its just crazy.
It's money payed for unplayed time and no one is reading it. UNPLAYED GAME TIME. that means "Game Time That Hasn't Been Played !! MANUALLY !!"
It means time that someone hasn't sat at there computer playing the game they have paid to play.
what more can i say.
Say goodbye.
Well, if you thought about that BEFORE you started botting perhaps it would have kept you from cheating?
YOU actively made a booboo, YOU messed up, YOUR fault. Therefore there's no reason why they should refund you.
The company is accusing you (right or wrong) about botting.
I accept the fact that they could be wrong. Since they could be wrong, why don't you direct your efforts instead of defending this thread towards talking with the company and explaining your situation. It will get you alot further than belitting everyone and saying they aren't reading your posts. Trust me - we are reading them and all seem to be in agreement that you seem to be wrong (botting = loss of funds).
You haven't given us the name of the game so none of us can look at the user agreement to even try to help you out or maybe give you tips with a similiar situation from involving that company.
So if you want us to take you seriously answer some questions.
What game did this occur in?
Where a link to the user agreement?
How long ago did this happen?
Have you or how many times have you tried to explain the situation to the customer support and defend yourself?
It's all about taking responsibility for your actions.
Cheaters whinning about getting banned are seen on all forums.
Gives most of us a laugh at the whinners.
Keep your opinions coming in as it appears that your more than happy to give your cash away.
choo choo
No, we don't. As we're not so dumb to cheat/bot because we understand the possible repercussions.
On the "I didn't do it sir, honestly" thing.... uhuh.
Maybe none of us have been banned or will ever get banned? If stealing their money serves as a deterent to people who cheat/ruin the community then so be it.
Im sure if you read that big wall of text you accept when you create your account im sure it tells you they wont refund the money.
So does this men you brought ingame Gold from some NC Soft game and got caught out?
If so you deserve what you got and that unused game time is just part of the punishment.
This entire line of posts is ... well stupid.
You pay per month. There's no gaurentee to how much time you get to play per month because honeslty you have no idea how often you might play during that month and neither does the company. The company doesn't owe you anything, its a service a privilage not a right that you get to play these games.
I've heard so many arguments like this before in different business's like how someone should refund someone's money because they didn't get to use their entire six month tanning package because the tanning store employees and or owner had them thrown out for breaking the rules (usually some jack ass attempting to peep on someone or sharing tanning beds with their sexual partner kind of crap god people are crazy honestly).
Services like playing a game like an MMO are a privilage and not a right. You're not entitled to anything other than the agreement you click I agree to everytime you log in, which includes alot of rules and regulations which no one ever reads. No where in that agreement does it say we'll give you your money back if you break the rules and we ban your account, thats kind of goes against the whole actions and consquences lessons we're supposed to learn as children.
Granted if you're banned for something you actually didn't do you're still screwed since the rules only state the words 'ban' and not banned for actually breaking the rules and its quite possible you were breaking a rule but you just didn't know it because so many other people you know do the same thing and never get caught.
You could always try calling and making complaints or even asking for proof like a time and date they believe you were cheating. This may not work necessarily since they don't have to listen to you but atleast you can say you tried before you complain and accuse a company of cheating you out of your money; which in my opinion they're not cheating you out of anything intentionally. For whatever reason they believe you have broken the rules they dont just pick you out of a barrel and say this is the one. Maybe people reported you repeatedly and even if you were activily playing it was something you were doing that caught their eye and they thought you were cheating.
OP I may not know your situation but are you sure you've never ever broken the rules to the game you feel cheated by? You know they can take their time to process your ban depending on the crime. Maybe at some point you were botting but it took several hours or even days to be caught. And to be honest how do you know they were accusing you of botting? Did they send a notice? In my er experience (no i've never been banned but ive known plenty of people who have) they send out a generic form to tell you you've been banned, its possible what ever rule you broke fell under botting even if you weren't botting so you got that generic letter.
BTW this has nothing to do with you being in the UK or anywhere else the rules and treatment are universal.
Please Refer to Doom Cat with all conspiracies & evil corporation complaints. He'll give you the simple explination of..WE"RE ALL DOOMED!
GalaNet bans you for your opinions on 'other' forums too
So how does it go when you express an opinion they dun agree with - freedom of speech, a fundamental right is being undermined all over the place by gaming comanys especially GPotato!!! Way to go Jason "BannHammer" Park
Fair enough banning for cheating & hacking but for expressing an opinion, something we;re all entitled to is sad, very very sad, and GalaNet are among the saddest of the lot
Pixel
Game companies should not keep your money, and there should deffenitly not be a blacklist of people for the mmo community. Why??? Because many people who are banned from games are not even the ones that were hacking, just trusted the wrong person with their acct. Perhaps their account was stolen. I spent 3 years playing mordred in DAoC where the stupidest and dumbest kids played the game, every single day there was a new person spamming profanity and the N word in broadcast trying to get an account banned that they didn't own. I'm not saying they didn't diserve it, some of them did, but many times it was the mature decent players they got screwed for trusting kids. What if you got banned because of a dispute with a representative of the company whos game you play, you diserve to lose money ontop of your acct and all your work because someone had a power trip? Trust me, it happens.
Ok now say it was you that got your own account banned, which happens often just as all the circumstances above happen often. Do you diserve your money back? Personaly I hate cheaters and hackers and I think they should be shot irl as it is my opinion that if you have to cheat in a video game, games where you respawn in 10 seconds and there is no way to even "win" the game, than they will be the type of people prone to violence and breaking serious laws irl where there are actual benefits for not following the rules. However, a couple dollar loss on a video game isn't going to hurt them, these game developers screw their customers at every chance they get to make a buck. Dont support it in any form, the fee increases, in-game advertising, locking you into subscriptions. fale advertising. (seems no one cares when you falsly advertise on the internet which is where most mmo marketing is done, half the MMO adds can be viewed as outright lies, the vast majority dont even use their in game graphics in their adds.)
So if you guys are saying, screw hackers, I support you. But if you are supporting MMO developers scamming every penny from their consumer that they can, screw that.
Here is an easy way to get your money back! Use a credit card and refuse payment, tell your CC company you want to dispute the claim of the charge and are willing to go to court, if a game developer is willing to spend thousands on legal fees for a few months subscriptions, well I say take one for the team and stand up to them. Let them know that we as consumers have rights, regarless of their EULAs and RoCs. Its us, the consumers that push this market forward, not fat executives trying to make their wallets as fat as they are.
Ummm...no, we're more than happy to see *you* give your cash away.
We get to play, hence it's worth it to pay them.
You however get banned...but still pay. Not too smart.....
Christ, big deal. You messed up, you broke the rules, and you got banned. Grow up, deal with it, and stop breaking the rules.