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5 day grace period

JackdogJackdog Member UncommonPosts: 6,321
Just in case you can't make it to Best Buy or the UPS truck blows it's engine on the way out of the truck terminal Tuesday Turbine is giving all pre orders a 5 day grace period to get a hold of the retail box. Just got to love this company.



forums.lotro.com/showthread.php



Hello everyone,



As we near the end of Open Beta, we wanted to take a moment to provide the latest information on the transition of Pre-order customers’ subscriptions from Open Beta to Live. Access to the Open Beta will end in the early hours of the 24th (Eastern Time). Open Beta players who have not Pre-ordered by April 24th will be able to play only after purchasing a retail edition of the game.



Pre-order customers who apply their key prior to the 24th will automatically be extended through April 29th. This grace period is designed to help Pre-order customers in the event of unexpected delays in their getting the retail edition of the game. Most Pre-order customers shouldn't have any problems getting the game on the 24th, but the grace period will help those customers who may have opted for surface mail delivery.



After April 29th, all Pre-order customers will be required to have retail product keys applied to their accounts in order to continue playing.



We hope this policy will help ease the transition from beta to live for as many players as possible!



Thanks for playing!

I miss DAoC

Comments

  • killerwigkillerwig Member UncommonPosts: 236

    Hey that's nice of em,

    Glad to know that I won't be left drooling and shivering in the corner; my pale ashen skin beading with sweat, as though I've just been struck down with a Morgul blade, but in fact within the vice-like grip of cold turkey.

    You know... I just might be hooked.

  • healz4uhealz4u Member Posts: 1,065
    Awesome.







    It seems like this company actually appreciates its own customers.
  • fiontarfiontar Member UncommonPosts: 3,682
    Can anyone name any other MMO that has ever done anything like this? Very nice indeed! :)



    If you plan on buying but haven't pre-ordered yet, there is still time. Eliminate the hassle of needing to get the game in your hands on the 24th, no need for 1 day shipping. Plus you can still lock in the founders rewards, the two in game items (which usually last me at least until level 15, or close to it) and the cheaper $9.99 monthly subscription fee (or the $199 lifetime fee).

    Want to know more about GW2 and why there is so much buzz? Start here: Guild Wars 2 Mass Info for the Uninitiated
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  • HairysunHairysun Member UncommonPosts: 1,059
    See.....yet another example of customer service......what the hell is wrong with those people!  I'm tellin ya, something just isn't right with all of this.  Not right at all.....I'm starting to get pissed.  First off, we've got a good game, granted it does have LOTR plastered on it, but, it is a good game.  Second, it seems someone at Turbine forgot to plant all the necessary bugs that are expected at release.  Third, everyone was/is givin the opportunity to try this game out before they decide to purchase it.  Fourth, there is gonna be some sort of free expansion/update a month after release to include new quests, new map areas, new monsters...etc.  Fifth, everyone was given the opportunity to pre-order the game which benefits include a $199 lifetime or $10 a month subscription fee.  Sixth, this....Oh, just in case you don't receive your copy of the game in time, don't worry, you can still play.  WTF......I'm sure if i pondered for a sec I could come up with more examples, but I've gotta get off of here before I start to cry....it's all just a little fishy if ya ask me.
  • TorakTorak Member Posts: 4,905
    I hope it makes it to my APO by then
  • DecadentiaDecadentia Member Posts: 464
    This company is going to turn me into some fanboy at some point I swear, damn them for being so thoughtful



    On another note, I bought the last 2 pre-order cd packs at EBgames in my city today
  • DeaconXDeaconX Member UncommonPosts: 3,062

    That IS mighty cool of them!  Turbine is really taking care of business for us folks I swear, when I played DDO I was like 'meh' but now, it's like this company made a pact witht he devil to ROCK or something.  Hat's off to Turbine and Codemasters on all their hard work from me, AND their general great sense.

    $0E ain't got S*iET on Turbine

    image

    Why do I write, create, fantasize, dream and daydream about other worlds? Because I hate what humanity does with this one.

    BOYCOTTING EA / ORIGIN going forward.

  • zoey121zoey121 Member Posts: 926
       I give them kudos for this one. Eq2 hearld a great launch but in reality the games trickled in to the local stores so the mad rush on servers did not happen till after the shipping actually occured.

     I expect some folks having antsy feet as well about pre order. If  they have a chance to see what the game runs like with out de bug mode going on in background , see what live looks like then decide to purchase. All in all a win for Turbine
  • KyleranKyleran Member LegendaryPosts: 44,095
    I noticed last week that the days remaining on my pre-order subscription had been increased by 5 days so that it was no longer going to terminate on the 23rd.



    This made me happy, as my local EB had no plans to be open mid-nite the 24th like some other cities will be doing.  Since I work it isn't like I was planning on staying up all night playing (though I do think I feel a sick day coming on Tuesday)



    I originally wasn't going to buy the lifetime sub as games don't usually hold my interest that long. But moves like this along with the free upgrade announcement have changed my mind. 



    Good customer service from an MMO ..... go figure....

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  • halteahaltea Member UncommonPosts: 95
    weird, extension ends 27th in europe
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