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Warning: Check your account status!

I figured that SOE replacing their whole account control and management system without breaking eggs.

Of the 7 accounts I once maintained (and all have been canceled for 3 months to a year or longer) I found 3 that listed as active...

So, we, the 200,000+ former pre-NGE players need to go check and maybe cancel AGAIN to keep SOE out of our wallets.

I highly advise going and checking today.  It figures that any SOE mistakes, or "bugs", or "errors" will be one in THEIR favor not yours.  I wonder if they also f'ed up and the NGE players accounts are all canceled...  Would be par for the course for the company that sets the industry standard for deceit and non quality control.

Comments

  • War_DancerWar_Dancer Member Posts: 941

    If they do I'd spot it on my credit card bill and contest the charge, SoE would have little say in the matter.

  • SuvrocSuvroc Member Posts: 2,383

    lol

    How are we supposed to get over it when SOE wont even let us leave?   

  • PossumPossum Member UncommonPosts: 65

    my planetside and swg accounts are set "pending". i gues this are the free vet trials they offered some time ago i never used.
    if not, i will see if they charge my account for "playing" the games.

  • ext1ext1 Member Posts: 98

    I just checked mine on a lark, and yes, both my SWG account AND my Everquest accounts are BOTH "temporarily" active.

    WTF is that?

    I did some double checking because it seemed odd to me but my Vangaurd account was 'closed', while these two are in 'pending' status, which when you look at that, it says:

    "Subscription is temporarily active, and will move to closed status after all stacked time has expired"

    Well, there is no stacked time left, hasn't been since first month of NGE. Everquest still has stacked time? Not since the days of Kunark!

    Now no one is being charged anything, but they are keeping the accounts active for some reason (my guess being to keep the "active subscriptions" in the roll call.

    Seems pretty odd to me, but nevertheless I would advise everyone check thier SOE station account for themselves.

    image

  • nakumanakuma Member UncommonPosts: 1,310

    could be several factors for this, but possibly its to add fluff to the sub numbers. i had a 21 day trial recently i went back in to fart around with what has changed. and after a couple days here and there of playing, uninstalled it once agian lol. need i say more. yup i confirmed my account on PlanetSide is pending as well. i have a new bank account so its not like they can bill me anyways. so its a moot point.

    as long as they dont bill me i dont really care.

    3.4ghz Phenom II X4 965, 8GB PC12800 DDR3 GSKILL, EVGA 560GTX 2GB OC, 640GB HD SATA II, BFG 1000WATT PSU. MSI NF980-G65 TRI-SLI MOBO.

  • MyskMysk Member Posts: 982

    I just checked and noticed that both Planetside and SWG are marked as "pending" with the same "stacked time" message.

    I'm not concerned about them charging me though; at least not yet. Perhaps this is simply the way that their new billing system handles free time? Are they running some sort of "come back and play" campaign?

  • SuvrocSuvroc Member Posts: 2,383

    Originally posted by Mysk


    I just checked and noticed that both Planetside and SWG are marked as "pending" with the same "stacked time" message.
    I'm not concerned about them charging me though; at least not yet. Perhaps this is simply the way that their new billing system handles free time? Are they running some sort of "come back and play" campaign?

    Could be some truth to this. I know my 21-day SWG trial is over and it shows SWG as closed. However, I did get an EQ2 trial recently and that is shown as pending.

    Speaking of which I was a little surprised to find that my EQ2 trial is active until Nov. 4th! That is a pretty significant chunk of time. Has EQ2 been having problems with lack of subscriptions? I had noticed that the crafting areas are really quite unpopulated compared to January of this year. I'm not sure but it looks to me like EQ2 has taken a blow to their subs.

  • cabalistcabalist Member Posts: 162

    Originally posted by War_Dancer


    If they do I'd spot it on my credit card bill and contest the charge, SoE would have little say in the matter.
    The problem with doing this (assuming you ever want the option to reactivate OR to play another SOE game) is that SOE interprets reversed credit charges (even if legitimate) as violating their EULA.  They will make you pay that chargeback AND the chargeback fee.

    Of course, if they did this to a bunch of people over a "billing error with the new system" this would definitely be grounds for a class action suit against SOE...

    Amazing how SOE seems to just keep coming up with "new" subscribers as the result of shady means...  Billing system revamps... Katrina "relief", and endless "free" trials.

    If they'd just produce a game (pre NGE) that someone actually wanted to PLAY they wouldn't need to resort to such tactics.



    Yes, I am saying that this could be shennanigans.  It just seems so funny that "errors" always seem to favor SOE and propping up a  collapsing SWG sub number, never the customer or reality.

  • CasualMakerCasualMaker Member UncommonPosts: 862

    Man, SOE can't get anything right. They trial-reactivate accounts on people who don't want it, and people who would like a free look at the current state of the game can't get their vet trial. My old main account remains closed. However, that throwaway account I opened for a free trial 11 months ago is in "Pending" status...

  • Esquire1980Esquire1980 Member UncommonPosts: 568

    Mine remains "CLOSED".  LOL  Seems they don't want me back even on a fluke.

  • SioBabbleSioBabble Member Posts: 2,803

    There is a simpler explanation for this: the incompetence that SOE displays in their games has migragted to their billing system.  I mean, they gave this away whent they were talking about "enhancements" to their account management and login systems.

    It was a dead giveaway that the "new account management experience" would suck.

    CH, Jedi, Commando, Smuggler, BH, Scout, Doctor, Chef, BE...yeah, lots of SWG time invested.

    Once a denizen of Ahazi

  • miagisanmiagisan Member Posts: 5,156

    those with eq2 or station passes will have their accounts active...due to the nov 4 promotion

    image

  • SunriderSunrider Member UncommonPosts: 527

    Apparently my planetside account had time left or something iuno... either way its "pending"

    "And after blizzard takes over the world, they are gonna gather a bunch of lemmings, sit on their fat asses near a cliff, and watch the little fuzzy bastards suicide dive into the ground below. . . . . all just for their own entertainment."

  • epf1epf1 Member Posts: 162

    Originally posted by Suvroc


     
    Originally posted by Mysk


    I just checked and noticed that both Planetside and SWG are marked as "pending" with the same "stacked time" message.
    I'm not concerned about them charging me though; at least not yet. Perhaps this is simply the way that their new billing system handles free time? Are they running some sort of "come back and play" campaign?

     

    Could be some truth to this. I know my 21-day SWG trial is over and it shows SWG as closed. However, I did get an EQ2 trial recently and that is shown as pending.

    Speaking of which I was a little surprised to find that my EQ2 trial is active until Nov. 4th! That is a pretty significant chunk of time. Has EQ2 been having problems with lack of subscriptions? I had noticed that the crafting areas are really quite unpopulated compared to January of this year. I'm not sure but it looks to me like EQ2 has taken a blow to their subs.

    A bit off-topic, but judging from my own experience I would say yes to that!

    I haven't logged into EQ2 since early 2007, when I finally cancelled my station account, but from what I experienced back then it was for sure a game in decline. It was not as bad as with SWG, but there were similarites. It was again because of all the changes in true SOE style. Flattening of character progression, sweeping changes of the crafting system, removal of a lot of low level content, etc. It can all be summarized as simplification, simplification and even more simplification. Or as someone mention regarding the EQ2 crafting changes "it would be best compared to the sound of a flushing toilet" (...or something like that).

    Anyway, I think the only thing SOE managed to do was to scare away a once loyal crafting community. The players that were cheering loudest about the dumbing down of the EQ2 crafting were often those who openly really hated crafting in EQ2 all together.

    At one point I even tried to warn the EQ2 crowd by comparing  what was going on in EQ2 to SWG history, the only thing I got back was flames lol. At that point I stopped caring and I pretty much stopped playing the game, as did my once active guild!

    It's all so sad, becasue I think SOE actually had something good going here for a while, but they screwed that up as well. Just like with SWG, they gradually took away all my reasons for wanting to play EQ2.

     

  • ArcAngel3ArcAngel3 Member Posts: 2,931

    That is kinda freaky.  I'm more inclined to think it's about offering free trials.  However, again I think it would be more accurate/honest to count those actually making use of the trials as "active" accounts.  My account could be pending for all I know.  I uninstalled a few months ago, and won't be installing again.  If  "pending accounts" get counted in the "active subscriptions" tally, that's quite a smoke and mirrors show.  I'm not going to start making accusations, but I can't help wondering.

  • ArcAngel3ArcAngel3 Member Posts: 2,931
    Originally posted by miagisan


    those with eq2 or station passes will have their accounts active...due to the nov 4 promotion

    What's the nov. 4th promotion all about miagisan?

  • miagisanmiagisan Member Posts: 5,156

    everquest 2 is offering a trial for ex players till nov 4 to try it out again

    image

  • ArcAngel3ArcAngel3 Member Posts: 2,931
    Originally posted by miagisan


    everquest 2 is offering a trial for ex players till nov 4 to try it out again

    Ah ok, gotcha, thx :)

  • tylerwicktylerwick Member Posts: 446

    I just noticed this same thing today,  I have PS, SWG and EQ2 all active and I havnt played them... Except EQ2 which I just cancelled last month.   But mY vanguard is in "closed" status so.. I dunno.. And I have never had a station pass.

  • cabalistcabalist Member Posts: 162

    If SWG offered Pre CU or even CU to try again I'd imagine they'd get a TON more subs :)

     

  • SomnulusSomnulus Member Posts: 354

    Just checked my account status; all of my station subs are still closed with only SWG in "pending" status for 15 days. Looks like it is either some kind of promotion or they did an accounting shake-up and the tree dropped out some free time on specific accounts.

    I wouldn't be concerned unless a previously closed account shows as "active" rather than pending.

    Abbatoir / Abbatoir Cinq
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    ----------------------
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  • War_DancerWar_Dancer Member Posts: 941

     

    Originally posted by cabalist


     
    Originally posted by War_Dancer


    If they do I'd spot it on my credit card bill and contest the charge, SoE would have little say in the matter.
    The problem with doing this (assuming you ever want the option to reactivate OR to play another SOE game) is that SOE interprets reversed credit charges (even if legitimate) as violating their EULA.  They will make you pay that chargeback AND the chargeback fee.

     

    Of course, if they did this to a bunch of people over a "billing error with the new system" this would definitely be grounds for a class action suit against SOE...

    Amazing how SOE seems to just keep coming up with "new" subscribers as the result of shady means...  Billing system revamps... Katrina "relief", and endless "free" trials.

    If they'd just produce a game (pre NGE) that someone actually wanted to PLAY they wouldn't need to resort to such tactics.



    Yes, I am saying that this could be shennanigans.  It just seems so funny that "errors" always seem to favor SOE and propping up a  collapsing SWG sub number, never the customer or reality.

     

    Maybe it works differntly in the US but here by telling my credit card company that it is a contested charge I'm saying I've been wrongly billed and that I've not just decided to not pay, so SoE couldn't charge me for reversing the charge because they aren't involved in the process at all apart from being told they aren't being payed and the charge is contested by my credit card company and that SoE will be charged the chargeback fee. SoE could try and contest that back of course but they wouldn't have a leg to stand on.

  • miagisanmiagisan Member Posts: 5,156
    Originally posted by cabalist


     
    Originally posted by War_Dancer


    If they do I'd spot it on my credit card bill and contest the charge, SoE would have little say in the matter.
    The problem with doing this (assuming you ever want the option to reactivate OR to play another SOE game) is that SOE interprets reversed credit charges (even if legitimate) as violating their EULA.  They will make you pay that chargeback AND the chargeback fee.

     

    Of course, if they did this to a bunch of people over a "billing error with the new system" this would definitely be grounds for a class action suit against SOE...

    Amazing how SOE seems to just keep coming up with "new" subscribers as the result of shady means...  Billing system revamps... Katrina "relief", and endless "free" trials.

    If they'd just produce a game (pre NGE) that someone actually wanted to PLAY they wouldn't need to resort to such tactics.



    Yes, I am saying that this could be shennanigans.  It just seems so funny that "errors" always seem to favor SOE and propping up a  collapsing SWG sub number, never the customer or reality.



    meh i have had blizzard charge me once , 4 months after i quit the first time. Hiccups happen, and until i see you saying your account or card were charged, i'll be on the other side of  the hysteria :)

    image

  • tman5tman5 Member Posts: 604

    Originally posted by miagisan




    meh i have had blizzard charge me once , 4 months after i quit the first time. Hiccups happen, and until i see you saying your account or card were charged, i'll be on the other side of  the hysteria :)
    Exactly.  Hasn't SOE given you guys enough legitimate complaints to keep you busy so you don't have to spend time on the imagined ones?

    OT:  Have you noticed all SOEs games offer 7-day trials, except SWG, which offers 14?  Curious . . .

     

  • LeemegLeemeg Member UncommonPosts: 230

    All my accounts stay at pending too, but thats because of the free trial thingy they have added to all accounts (14 days free play).

     

    Unless you actual get charged, I wouldn't be concernd at all.

    --
    Leemeg.

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