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So i ordered from EA

SylvariusSylvarius Member Posts: 69
in Hellgate: London

And i downloaded from their thing, then i attempted to install the game using the cd key they provided, and i get this

Error:

Could not open key: HKEY_CURRENT_USERSOFTWARE\Electronic Arts\EA Core\Stagin\eadm\online_conent\hellgate_london\ergc.

 

.........

 

WTF!?

 

they sent me a bad cd key?

 

Comments

  • iamjmkiamjmk Member Posts: 51

    Well Sylvarius dont feel like the lone ranger I too got the same error message last night and this morning. This has been my first and unless I experience some really "amazing coustmer service" my last dealings with the EA store.

    To be fair I know this may be a Flagship issue but frankly I find both of them to be lacking in there offical communcation to me the coustmer.  Here is hoping this issue gets fixed fast and smoothly.

    JMK

  • PraetorianiPraetoriani Member Posts: 1,147

    http://forums.hellgatelondon.com/showthread.php?t=23415

     

    I had the same problem. This thread might help. Good luck!

  • SylvariusSylvarius Member Posts: 69

    so i did what the link said and it worked, except there was some error when it tried to launch with a language pack but i just said ok.  Then i clicked multiplayer, and from there i loaded the game. 

    It proceeded to patch, and after the patch was done, i was so excited and it said...

    "Unable to connect to server".......

     

    HOLY FUCK IM FREAKING THE FUCK OUT RIGHT NOW.  I HATE THE SHIT OUT OF EA AND I WILL NEVER USE THEIR STUPID FUCKING DOWNLOADER EVER AGAIN.

  • crow21crow21 Member Posts: 25

    I'm so glad i cancelled my preorder with the EA store.  My credit card was supposedly supposed to be charged within a couple days, after which I'd get my preorder beta key, etc.  A week later I went through their version of customer service forms to find out why this hadnt happened yet.  (Note:  Hellgate wasnt even in their list of games so I had to pick a different game and explain that i was inquiring about Hellgate) 

    My questions were supposed to be addressed within 24 hours, according to them.  Both times I sent a question it took 3 days.  Their first response was that everything was in the final steps and I would get my key, etc "soon".  I ended up just cancelling.  I wouldnt ever consider going through their store again.  The one good thing that they did do right, however, was that when I cancelled they were right on top of it and got it done extremely quickly.

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