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FSS making things better with Patch 0.6 Release
ThomasN7
87.18.7.148Member CommonPosts: 6,690
Perhaps before we all start to complain and point fingers, we should stop to realize FSS is making HG:L better everyday rather than do nothing at all. First we had Patch 0.5 which fixed alot of issus now less than a month we getting Patch 0.6 with even more fixes to make HG:L alot better. Oh, and did I mention Patch 0.7 is right around the corner as well with more fixes and subscriber only stuff ? Enjoy !
www.hellgatelondon.com/underground/patch-0-6-0
Full patch Notes...
- General:
- Fixed a bug that caused group members to be invisible to other group members.
- Fixed a texture memory leak that occurred when inspecting armor items. This will improve long-term memory usage, especially for players that frequently buy, sell, and analyze items.
- Chat:
- Increased the number of players in global chat.
- The chat window no longer overlaps the Crafter merchant UI panel.
- Fixed a bug that prevented the user from interacting with the chat panel via the mouse when the Buddy List or Guild Panel is open.
- System messages are now displayed in all chat tabs.
- The scroll bar on the Guild Panel should now function properly.
- Items:
- Items dropped in the world now have slightly lower overall feed requirements.
- Analyzers now work as expected on stashed items.
- Engineers:
- Fixed a bug that caused items equipped on an Engineer Drone to be unequipped when the Engineer summoned the Drone after changing levels.
- World Movement:
- Fixed a bug that caused players to be randomly teleported under certain circumstances.
Patch Notes Disclaimer: We make every effort to include all upcoming changes in our patch notes, but please be aware that occasionally changes are unintentionally omitted.
Finally, work is well underway on Patch 0.7! This patch will address more of your issues, as well as some surprises for our subscription members. For more details, keep a watchful eye on www.hellgatelondon.com and look for announcements when you launch the game.
Comments
woot, no more invisible party bug, quite possibly the biggest bug in the game gone.
<a href="http://Deadeyedave.gamerdna.com"><img src="http://sig.gamerdna.com/quizzes/BARTL/Deadeyedave.png"></a>;
Considering the game was released early I'm glad this patch came as fast as it did. It makes me retain a little faith with Flagship. I can't wait for the new content. I hear that some of the new content will contain outdoor levels in forests and has something to do with stonehenge.
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No ability to respec = waste of time in regards to shelling for monthly sub.
True in some way. The only real use I see for respecing is when I accidentally click on a wrong button and want my skill point back (I had this happen a few times in Diablo 2).
Even that can be solved by a simple confirmation box. In a good, balanced game, no skill is useless, so a full respec wouldn't be required because "I picked this and that skill and now my character sucks."
Patch 0.7 is now live on the Test Server and it is way, way better than 0.6. UI improvements, new LFG tool, autoparty works, a ton of great subscriber goodies, the Transmogrifier (there is no cow level), lots of bug fixes. They may have released their game too early (and yes it was early as in unpolished/not ready for release, stop saying it was a year late semantics boy) but they sure have been making up for it with all these patches.
Good move FSS with giving suscribers more, maybe now it will make sense to subscribe.
given it slow start the game is getting better my fps has inproved seems to play a lot smoother . still wont pay till ive done the end game but not ruleing that out yet might even do it sooner
every game has some way to repec . this will make the game boreing not being able to try any thing diff with you char . not going to deleate it just to make new one . if did that every time i hit lvl 70 on wow i would give up yonks ago
just glad there getting these patches out shows this game could go a long way in the next few months .and out side area would be cool
It was released a year late. The dev's clearly couldn't do the job they had promised. The publisher kept feeding them extra money for over a year of full steam development and they were still unable to meet your standards.
It wasn't released early, it was released late. It was given a very high budget and the maximum oportunity to release in as polished a format as the developers could manage.
Which they did.
Releasing the game any later wouldn't magically allow the developers to know how to code things they don't understand, or necessarily improve the standard of the product. If the developers are happy with the standard of the product as it is, giving them more time won't improve it. You may not feel it was of high enough quality to release, but the dev's clearly do.
They were happy with it a year before it was released. EA's quality control rejected it and made them work longer on it.
The problem with relying on patches to solve your problems, is you must recognise that in the previous five years of development with staff levels of up to five times their current roster they have been consistently unable to. Why on earth would you believe that 5 or 6 guys can now fix it given only a few weeks, when 50 people trying for the last half decade have been unable to?
.
In my opinion waiting for patches to solve your issues is a soul destroying way of carrying on. You have taken all personal control out you purchase. You aren't satisfied with your buy, and the only recourse you can think of is to hope that someone might fix it for you. You are negotiating froma position of weakness. As long as this is your attitude the company would be fools to waste money patching anything.
Why spend more money when you will settle for a vague unspecific assurance of possible things to come at some undeclared time on the future instead.
You've bought a vague promise and you are happy with your purchase.
Might I suggest to you that if you really think this game has been released substandard, that you return it to your retailer in exchange for your full and legally required refund. This will return to you your position of negotiaitng power, not to mention your self-esteem. You can then insist that the company patch it as per your satisfaction or you will not buy the game from them.
In this circumstance, the company would be fools not to patch it further to secure the return on their investments with the minimum of risk.
You offer them a no risk situation. Either they spend £0 fixing it, in which case you will hopefully hang on in case they do until the opportunity to return you purchase expires, or they spend as many £ as they like and you will still hang on hopefully in case they fix things for you until the opportunity to return your purchase expires. So they can either spend your money on strippers and champagne and keep your custom, or they can spend the money on renting offices and staff and keep your custom.
I bet the boss at FSS owns a Ferrari and you just own a game you aren't satisfied with.
What you see in the Demo, is what you are going to get. Patches will never address all but a very small amount of the game. Minor tweaks, minor content addition perhaps. The R&D cycle is more or less complete. The staff levels have subsided. The temporary contractors all moved on to pastures new. The development budget has been spent.
It finished. It's far too late to change anything substantial now. The time for anything like that was before the beta test. It's done. This is the end product. Enjoy it or don't. Winding your self up about it will just end in frustration.
If I remember correctly, Diablo 2 was delayed for something like 3 years. Proving a good game can never be released too late, but it can be released too early...
There were games commercially succesful that were released with tons of bugs and too early (Dungeon Lords ?! Anyone recalls that? It sold over milion copies), and there were games released too late with terrible sells (Daikatana) ...
REALITY CHECK
There's one problem with that: no store takes it back.
------------------------------------------------
Playing: Final Fantasy Online: ARR, Destiny
Most memorable games for me: UO, GW1, LoTRO
Ignoring semantic boy's tantrum, the fact that they released the game too early is quickly becoming a non-issue. Tons of fixes and enhancements in this first month of release. It is really becoming a great game.
Fortunately, whether Diablo 2 was good or bad is not something that you would decide. It's highly subjective.There were games commercially succesful that were released with tons of bugs and too early (Dungeon Lords ?! Anyone recalls that? It sold over milion copies), and there were games released too late with terrible sells (Daikatana) ...
I'll make an exception for you, hope you feel special, usually I don't bother replying to a reply on a counterargument I've made, for the very reason that it's just plain dumb, but I' feeling dumb today:
Diablo 2 was a commercial success, got good critics and still lives strong. If it can't objectively be called a 'good' game, then no games can. It's the definition of a quality product with an appeal not lost over the years.
To add something sensible to the discussion, Half Life 2 is another example of a game that took it's sweet time being developed and despite the competition taking advantage of it's delays by putting shooters like Farcry on the market it still was a massive success and something of a gaming benchmark. How does it relate to Hellgate? If HG:L has the potential to be good, it could've afforded more time in development.
Edit: ...oh, that cocky message at the end of your post was a signature.
There's one problem with that: no store takes it back.
If you live in Europe, it is a criminal offence for a store not take back substandard or flawed products. (Or rather it is a criminal offence for him to have sold them to you in the first place). If your store keeper refuses, call the police. North American consumer law is comparable to this although I don't think it is an imprisonable offence in the U.S.
What you aren't allowed to do is just take it back because "you don't like it". If it is substandard on has any faults at all, however slight. The retailer has no choice but to offer you a full refund if you demand one.
If you bought it by Credit Card you can simply cancel the payment. Even if you paid cash in Katmandu or lived in some Evil State of Oppression, all you need to do is go into the shop and kick up a fuss. It is better to refund you that have you scare off the other customers
If you bought it over the internet, you have 7 days after purchase in you can send it back simply because "you don''t like it". My advice? Buy online. Pay by Credit Card.
There's one problem with that: no store takes it back.
If you live in Europe, it is a criminal offence for a store not take back substandard or flawed products. (Or rather it is a criminal offence for him to have sold them to you in the first place). If your store keeper refuses, call the police. North American consumer law is comparable to this although I don't think it is an imprisonable offence in the U.S.
What you aren't allowed to do is just take it back because "you don't like it". If it is substandard on has any faults at all, however slight. The retailer has no choice but to offer you a full refund if you demand one.
If you bought it by Credit Card you can simply cancel the payment. Even if you paid cash in Katmandu or lived in some Evil State of Oppression, all you need to do is go into the shop and kick up a fuss. It is better to refund you that have you scare off the other customers
If you bought it over the internet, you have 7 days after purchase in you can send it back simply because "you don''t like it". My advice? Buy online. Pay by Credit Card.
U.S. Law is comparable but it will get you screwed if you try to actually do this. The company that releases a substandard flawed product can either offer you a full refund or they have a "reasonable" period of time to cure, bring it up to snuff, the product. "Reasonable" to be defined by a court and with game development that could be months. By that time they will have patched the game and made it playable.I mean most places will take it back just because they don't want an issue, but depending on licensing contracts, etc they might not. You might be legally bound to not take the product back after accepting the licensing agreement. I'm no lawyer and I only know the law basics so take this all with a grain of salt. Either way your looking at $60 for a game or thousands in legal fees.
You can do a charge back on your credit card. Use the terms "buggy", "unfinished to the point of unplayability", and "misrepresentation of product". You don't really need to throw that last one in, but I did ( since I detest them calling it an mmo ) when I got my money back through VISA. The representative was even nice enough to call the store I bought it from and arrange for me to return it. Actually, the manager at the store was very nice about it as well. Apparently, I wasn't the first to ask for a refund.
As with all things customer service wise, your mileage may vary. But, I would suggest you do so before too much time has passed, otherwise they might wanna know why you kept it for so long.
There's one problem with that: no store takes it back.
If you live in Europe, it is a criminal offence for a store not take back substandard or flawed products. (Or rather it is a criminal offence for him to have sold them to you in the first place). If your store keeper refuses, call the police. North American consumer law is comparable to this although I don't think it is an imprisonable offence in the U.S.
What you aren't allowed to do is just take it back because "you don't like it". If it is substandard on has any faults at all, however slight. The retailer has no choice but to offer you a full refund if you demand one.
If you buy a game in the store (or a DVD) here, it's specifically stated that you cannot return it if it has been opened. So as soon as you take off the seal plastic, you will not be able to return it. I've tried it once, with a game, and I got a 'sorry, but *pointing at a sign at the cash register* we don't take back opened games'. There's nothing I could do.
It's one of the reasons why I don't ever buy a game before I tried it. No trial/demo = no buy, and that's my personal rule. I don't care about other people's reviews, because they don't have the system I have, and reviews are nothing but personal opinions anyway. For all I know, someone might hate the game because you 'can't jump'. But that last one is a bit besides the point.
Unfortunately, I made the mistake of going against this rule with Hellgate, and I got punished immediately. I'm simply going back to my old rule, and stick to it. It's my own fault that I bought an untrialed game.
------------------------------------------------
Playing: Final Fantasy Online: ARR, Destiny
Most memorable games for me: UO, GW1, LoTRO
It wasn't "delayed 3 years. It took 3 years to make.
There's one problem with that: no store takes it back.
If you live in Europe, it is a criminal offence for a store not take back substandard or flawed products. (Or rather it is a criminal offence for him to have sold them to you in the first place). If your store keeper refuses, call the police. North American consumer law is comparable to this although I don't think it is an imprisonable offence in the U.S.
What you aren't allowed to do is just take it back because "you don't like it". If it is substandard on has any faults at all, however slight. The retailer has no choice but to offer you a full refund if you demand one.
If you buy a game in the store (or a DVD) here, it's specifically stated that you cannot return it if it has been opened. So as soon as you take off the seal plastic, you will not be able to return it. I've tried it once, with a game, and I got a 'sorry, but *pointing at a sign at the cash register* we don't take back opened games'. There's nothing I could do.
It's one of the reasons why I don't ever buy a game before I tried it. No trial/demo = no buy, and that's my personal rule. I don't care about other people's reviews, because they don't have the system I have, and reviews are nothing but personal opinions anyway. For all I know, someone might hate the game because you 'can't jump'. But that last one is a bit besides the point.
Unfortunately, I made the mistake of going against this rule with Hellgate, and I got punished immediately. I'm simply going back to my old rule, and stick to it. It's my own fault that I bought an untrialed game.
What you can do about it, if you live in Europe, is call the Police and have the shop assistant arrested for selling you game with faults that are not clearly marked on the packet.
Store policies do not over-ride national laws. If the spotty cashier is not aware of your consumer rights, the manager will be. No amount of in store signs change the law. There are many things you can do.
You could start shouting. You could ask all the other customers in the shop if they thought it was acceptable, you could call the police. You could contact your local office of consumer rights. You could start a civil prosecution.
I think the most effective would be to start shourting and swearing and encouraging the other patrons to shop elsewhere. In the end, if you are tying up the shop assisatants time, so that they are unable to sell other products they will refund you rather than lose money.
You can settle for being fobbed off if you like, but you don't have to. We have laws and they are specifically made to protect you in this circumstance.
In the US:
Stores have stopped taking software back and post policies stating that once the package is opened, software may not be returned. This is because with the advent of CD and DVD copying devices, they have had problems with people bringing the software back after installing or copying the programs and then returning them to get their money back and still keeping the software for use.(Read: Piracy)
This is an even bigger problem in the age of CD-Keys and MMO's and games like Hellgate especially, since once you use the key online registered to your name it cannot be released.
Hellgate: London is not deffective; it may be buggy but I wish you the best of luck trying to convince the police to arrest a clerk because your video game wasn't met with your expectations.
On top of your suggestion for the tantrum throwing to make the sales clerk uncomfortable, this is called public disturbance. I know Europeans aren't backwards and have similar laws. If you came into my store demanding a refund after we clearly stated store policy, and you began shouting and harassing other customers, not only would I call the cops on you I would do so with a smile on my face. I can say this, because I've done it plenty of times before working retail.
Also, I would gladly have my Manager explain the store policies to you politely; and when you start shouting like a little child I'll make sure to note the time so I may know exactly when on the security cameras to cue up the moment you tossed all legal rights out the window becoming an disturbance and possibly a threat to others, with your screaming and arms flailing, so that I could also get the police officer who tasered you off the hook for your idiocy.
OR
You can take out this aggression on some damn zombies in-game now that the patches make your game work.