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Can't get the game to open...
Angutar
Member Posts: 19
in Everquest II
I installed EQII, but I can't get it to run. I double click it, it opens up a square SOE loader, it says Receiving File _aunchPad.exe and then the big bar doesn't fill up all the way, and then it just closes without opening it.
Can anyone help me here?
Comments
If it doesn't load up past that initial stage, I am almost 100% sure it is due to a firewall or antivirus that won't allow it to. Obviously your internet is working but make sure you either turn your firewall off and figure out how to enable EQ2 to bypass it....
Try that and let me know
I turned it off, and then that didn't work. Then I set it to ask my "permission" whenever a program tried to go the internet. It pops up, I say yes, allow it but it still doesn't work. Once I got a message saying it was unable to connect to some Sony thing, but only once.
Try adding the eq2launcher to your exceptions tab. Go to your control panel. Click on windows firewall. Click the exceptions tab. Click browse, point to the eq2launcher and click ok. Then make sure a checkbox is checked. Let me know if this works.
And just for future refrence for anyone, turning off windows firewall still will not turn windows firewall off. Windows will still set it to run in passive mode, even though you have it checked as turned off.
Ugh, this did not work either.
Run the Everquest2 icon in your folder where its installed. It will bypass the station launcher then ask for your username in game. Do that and see if it works.
You running under XP or Vista??
If you could, post some system info. You can do this easily though the dxdiag. Also, are you getting any errors when the client crashes. If so post those. If not, then its most likely some networking problem on your end. If your running any anti virus programs, diable or remove them. If you have zone alarm, diable or remove that too. Also try this:
Open up your command prompt and do a traceroute to the main eq2 site or if you can find, one of thier servers. Or you could also try anything related to SOE. See if your getting timeout'd on any part of the line. If its within the first few hops, its usually something to do with you or your isp. If it times out from the get go, its most likely you. I would then suggest doing some virus scans and checking for spyware. The one thing i didnt mention was doing a memory check to make sure your memory isnt failing. But if your not reporting any errors or getting any windows bug prompt, then this is probably not the case.
Anyways post some more info and maybe i could lend you more of a hand. Im not the best at computers, but i have gone through quite a few and put some together. Let me know how it works for ya.
Yeah forgot about that also. When running in Vista you have to make sure your running it in XP compatiable mode, with admin privlages i beleive. You can do this by simply right clicking the .exe and setting the permissions there. Also as the above poster mentioned, using the launcher in the folder does bypass the SOE launcher. Although if you have to update, you might run into a problem.