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Funcom: Known issues

NadiaNadia Member UncommonPosts: 11,798

forums.ageofconan.com/showthread.php

Client hanging from time to time



If you experience the client hanging time and time again please run the SimpleConfig.exe and use the verify/repair option. You find the Simpleconfig.exe in the installation path of the game. This will verify and repair corrupted files. After the verifying tool has run please try again to start the game.





ATI9800, x800 and x850 series Issues



The above mentioned graphic cards only support Shader Model 2.0 and systems running the game on these cards with default settings might experience symptoms like flickering black screen and shaky rendering.



This issue can be fixed like this:



1) Start the game. When you hear the music starting, a prefs file has been written and you can edit it (in Notepad for example).



2) To find this, you must go to control panel->folder options->view->turn on see hidden files and folders.



3) It is found at the following location on your PC

VISTA: C:Users[user name]AppDataLocalFuncomConanPrefsprefs_2.xml

XP: c:documents and settings[user name]Local SettingsApplication DataFuncomPrefsprefs_2.xml



4) Edit the line called < Value name="RenderSetting_ShaderModel" value="1" />



5) It should read < Value name="RenderSetting_ShaderModel" value="0" />



(NOTE: NO spaces between "<" and "Value" )



6) Issue should be fixed then.







Patcher Error "CRC failed in ConanPatcher.exe"



If players get an error "CRC failed in ConanPatcher.exe" they should go to the install folder of the game and rename conanpatcher.exe.0tmp to conanpatcher.exe and try again.





/Claim does not work



The Claim command will only function once you have registered your retail key. This will be the key that arrives in the boxed version of the game. Once you have received this key please upgrade your current account using it and /claim will work properly.





Single Player Instances do not work while in a Team



If you are in a team and attempt to enter a single player instance only the first person that enters will be able to go in. Additional party members will not be able to enter their own instance. To fix this just leave your team!





Log out in Single Player instance for more than 4 hours blocks character



Some players, who logged out their character for more than four hours in a single player instance could not log in with that character afterwards. We are aware of the issue and are working on a fix.



In the meantime please do not log out while being in a single player instance. You know when you enter such an instance when you get the message that the playfield you now go to is for your character only.

 

 



Mini-Map Graying Out (Updated!)



Having the mini-map up while talking to an NPC for a quest can cause the map and compass to gray out. (QuickFix: Hit F10/interface options/HUD/Enable quest tracker.)

 

 

Rdbdate Filesize Incorrect - Error During Installation



Some users might get an error while installing the game from DVD. It is possible that the same error is shown more than once during the installation process.



If you are getting an error window saying:




Quote:
ERROR: Filesize of source file C:Program FilesFuncomAge of ConanRDB<xx>.rdbdata is incorrect

you should please try the following to fix the issue:



Let it continue to install. Just click [OK] in the above mentioned error window and setup will continue. in the background. The installer will keep on installing the game in the background so you will not see the installer window anymore, you can only see setup is running on the task bar. You will get the popup saying that the install is done and you get the option to launch the game as normal. This will work, and you will be able to patch up. You might, though, get a crash because of the bad install, and you will get an RDB that is missing resources.



After that please look for the SimpleConfig.exe which can be found in the installation folder of the game

(the default path is: C:Program FilesFuncomAge of Conan).



Start the SimpleConfig.exe

Click on the [verify/repair...]

A window will open. Please click on [Begin] to start the repair process.



After the process has ended you should be able to start the game normally.


__________________

Oliver 'Tarib' Kunz

Senior Community Manager

Comments

  • NadiaNadia Member UncommonPosts: 11,798

    not listed but worth mentioning

     

    if the game freezes on you during the load screen into a zone

    - try turning the game music OFF

     

     

    I had this problem repeatedly with Fields of Death, and the game crashed twice on me

    the simpleconfig found no problems with my files

    but turning the game music off resolved my "load screen game freeze" problem

  • plateau01plateau01 Member Posts: 86

    This should be stickied! Good post Nadia!

  • SineathSineath Member Posts: 224

    NO BANK VAULT.  If your not playing this game, imagine leveling from 1 to oh... about lvl 30 with a inventory space of about 40 slots and NO bank vault.  I'm lvl 18 now and its getting very rough.  when you head out to do some grinding, you'll notice the land has glowing bags(loot from mobs) just EVERYWHERE.

  • XasapisXasapis Member RarePosts: 6,337

    Yes, people leave their junk behind. In other games the junk rot with the body so you didn't notice them. Personally, I'd rather loot the bodies. Not sure why FC chose this system. Probably it has something to do with the future Xbox port.

  • NadiaNadia Member UncommonPosts: 11,798

    the Traders are supposed to be fixed in next patch

     

    Traders are used for banking / mailing / trading

  • HisButterflyHisButterfly Member Posts: 45

    I don't know if anyone else has noticed, but windowed mode is not working for Age of Conan. When I submitted a bug report during CB I was told that it is a known issue that is being addressed. (I ALT+entered)

    The simple fix if you do have issues getting your game to come back after ALT+ENTERing is to exit the game then open the simple config file. Run it and check the box that says "full screen" and that's it.

    Launch the game as usual and you should be good to go.

  • NadiaNadia Member UncommonPosts: 11,798

    windowed mode does work  if you use simpleconfig to set it -- before you launch the game

     

    I did this yesterday and tested it again before I made this post

  • HisButterflyHisButterfly Member Posts: 45

    Originally posted by Nadia


    windowed mode does work  if you use simpleconfig to set it -- before you launch the game
     
    I did this yesterday and tested it again before I made this post
    It works if you set it that way, yes. If you Alt+Enter or whatever other combination people use to minimize, etc. it crashes the game.

    /shrug

    Just passing along the info that was given to me. User MMV

  • NadiaNadia Member UncommonPosts: 11,798

    ouch

    didnt know - thank you

  • ZsavoozZsavooz Member Posts: 532

    I registered my account with the retail key and the pre order key and still have not received my pre order item. Also, the voice overs are so feint, not worth the trouble trying to mess with the volume to hear it.

  • SineathSineath Member Posts: 224

    I use window mode and alt tab often without crashing.  however, I always get an error report about AoC not closing properly whenever I quit out of the game.

  • EnigmaEnigma Member UncommonPosts: 11,384
    Originally posted by plateau01


    This should be stickied! Good post Nadia!

    lol no more stickies please. Half the first page is full of stickies already lol. More than any other MMO in this website

    People who have to create conspiracy and hate threads to further a cause lacks in intellectual comprehension of diversity.

  • NadiaNadia Member UncommonPosts: 11,798

    no need for a sticky -- i'll be updating this as Funcom updates their forums

  • vitcvitc Member Posts: 8

    Also, my client still crashes on exit...others?

  • AOCtesterAOCtester Member, Newbie CommonPosts: 431

    Originally posted by Nadia


    no need for a sticky -- i'll be updating this as Funcom updates their forums
    Thx m8.  Its just fair to allow ppl that are thinking of buying the game atm that it launched with

    a)  A zone that is so broken you should not go into it at all

    b)  AH not working

    Well - its " ready" enough anyway. 

  • acranaacrana Member Posts: 27

    Guess people who was able to play and cancelled their subscriptions than tried to resubscribe to only get their account frozen and still dont have forum access. Guess thats not a known issue......

  • AOCtesterAOCtester Member, Newbie CommonPosts: 431

     

    Originally posted by vitc


    Also, my client still crashes on exit...others?

     Yup - but thats not a real problem since its not affecting direct gameplay.  MIght have to wait for a fix of this one for weeks or months. 

  • NadiaNadia Member UncommonPosts: 11,798

    Originally posted by acrana


    Guess people who was able to play and cancelled their subscriptions than tried to resubscribe to only get their account frozen and still dont have forum access. Guess thats not a known issue......
    hopefully Funcom is aware of this

     

    the IGN forums moderator has been passing info (like this) to the Funcom team

  • NadiaNadia Member UncommonPosts: 11,798

    Cotton Picking bug was recently added to list

     

    - anyone can read the forum link in 1st post now

  • NadiaNadia Member UncommonPosts: 11,798

    recently added to link in 1st post

     

    The Dragon’s Cave



    Please avoid entering the "Dragon’s Cave” as there is an issue with the playfield resets. Customer support will no longer aid any petitions on this issue as you can safely exit the zone. The developers will be looking into the issue and will hopefully have it fixed as soon as possible.



    Weapons



    Weapons are not showing class restrictions when you scroll over with your mouse. The orange background will still show on items you cannot use. This is being looked into by the developers.

    __________________

    Glen 'Famine' Swan

    Community Manager (US) - Age of Conan

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