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Age of Con man
shassell
Member UncommonPosts: 105
Decent game unless you want customer service. Preordered from Play to get ingame Rhino bonus, key as sent did not work, asked for assistance. Liam Sky of Funcom customer service......ask Play for a refund....its your only option...enjoy our game. No, its not the only option Liam. The unsubscribe button is the other option in reply to your curt and rude email.
Comments
Funcon - When conning is fun.
that's what i was thinking, maybe they misspelled the company name? from Funcon to Funcom
sounds like that guy woke up on the wrong side of the bed this morning in sweden lol, damned evil customer service.
I will say this as a possible.. maybe hmm 10% chance... Perhaps they've been getting tons of people either who did order from a retailer with a bonus code, or not, that are requesting refunds, new codes, etc etc, so maaaaybe.. and thats a big maybe regardless of everything else, maybe he assumed you were just another jackass of the 200k emails a day about 'gimme another code' lol, who knows, either way it didnt sounds too well written but then again they Are foreigners speaking english. Besides, what I just gave as a possible reason for his mean response, is actually a good reason not to give out codes and to tell the person to go to their retailer to get another one.
"Sometimes, things that may or may not be true are the things a man needs to believe in the most. People are basically good. Honor, courage, virtue mean everything. Power and money, money and power mean nothing. Good always triumphs over evil. Love, True Love Never Dies."
Which Final Fantasy Character Are You?
Thanks Bachanan for the lecture but not everyone is a con artist. I attempted in good faith to claim the item as advertised. I attached the Email regarding my preorder key from retailer (Play.com) with the details including key to Funcom customer services and asked them for advice, thinking thats what customer service was for.It is now not possible to contact Play by Email. A phone call to Play rsulted in a nothing to do with us... contact Funcom, who sent a short curt Email to state too bad.... enjoy the game. Yes I believe you are right and many try to con something from them. But I dont know what else to try and so have unsubscribed.
Oh! and Chuckweasel you are a childish moron. I bought an item from an online retailer, just expecting to get what i paid for. Its way past your bedtime and mummy wants the computer back.
BestBuy or Play.com
aoc.wikia.com/wiki/Rhino
EQ2 fan sites
I think the slogan should be "Funcom - Dealing with idiots for 15 years, and still putting up with them."
I think the slogan should be "Funcom - Dealing with idiots for 15 years, and still putting up with them."
More like idiots are putting up with Funcom. Seen what they've been doing with AO lately?