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Official: 415k customers as per Aug 14

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  • rykarorykaro Member Posts: 11
    Originally posted by Myrdek

    Originally posted by Litigator_AB

    Originally posted by Myrdek


    If it's truly from Aug 14 then it would mean that between 70% and 75% of people actually subbed after the free trial. Sorry but I don't find that possible, I doubt even WOW has such a high retaining value

    Well remember though that is 415,000 customers.  It doesnt count those who quit between July 20th and August 14th (by and large) and it doesn't include buddy keys and it doesn't include new game subscriptions and it was probably polled at least a week before that. 

    So consider that they sold 800,000 box units.  They have managed to retain as of right now probably 300,000 of those.  As for the first 700,000 units, they probably retained 450,000...combined with another 100,000 in box sales and that is 550,000.  That is 65% retention...or 2/3. I know this sounds high but realize that as of late June people were still pretty happy with Funcom.  People were expecting substantial improvements.  However over the next month the game just bombed...like nothing most of us have seen before (at least I haven't).

    Lit

     

    It doesn't count those that quit between July 20th and August 14? Why? Then its actually from July 20th, not august 14. (If your right I mean)

    How many buddy keys were handed? Do we know?

    New game sub from that time period was probably below 30k, so not really worth mentionning

     

    Edit: If it's July 20th then NOW I believe you because it means that there is one less month of sub (unsub) in the data.



     

    What you also need to take into account is that although you stop subscribing (i.e paying them your hard earned cash), they doesn't delete you account.  You'll find you can still log into your account and they then point out that you've stopped paying them sheckles.  Are they classing all the good folk who've stopped paying Funcom just because there is an account open in their names which they can't delete?

  • kaishi00kaishi00 Member Posts: 299
    Originally posted by rykaro
    What you also need to take into account is that although you stop subscribing (i.e paying them your hard earned cash), they doesn't delete you account.  You'll find you can still log into your account and they then point out that you've stopped paying them sheckles.  Are they classing all the good folk who've stopped paying Funcom just because there is an account open in their names which they can't delete?

     

    Then everyone with a box/account created will be counted, and the number should be 800k. Unless 400k people bought the box and didn't even get far enough to create the account lol.

  • rykarorykaro Member Posts: 11
    Originally posted by kaishi00

    Originally posted by rykaro
    What you also need to take into account is that although you stop subscribing (i.e paying them your hard earned cash), they doesn't delete you account.  You'll find you can still log into your account and they then point out that you've stopped paying them sheckles.  Are they classing all the good folk who've stopped paying Funcom just because there is an account open in their names which they can't delete?

     

    Then everyone with a box/account created will be counted, and the number should be 800k. Unless 400k people bought the box and didn't even get far enough to create the account lol.



     

    That's on the assumption that the percentage of the 800K units that Funcom sold and shipped to distributors were sold in their entirety....as opposed to the Funcom selling 800K and the distributors selling say...415K.  I certainly never heard any news of people not able to get a game box because of a shortage of supply which suggests that the 800K shipped by Funcom, weren't sold on in their entirety by distributors.

     

    Although I could be wrong and it could be the case that 800K units were sold to the unsuspecting public but then I haven't heard the figure of 800K accounts being created which would be the type of news any company worth it's salt would make public and I don't believe that several thousand people paid out hard earned cash for the game and didn't register an account...Although this would then look like a terrible flop as 800K subscribers started in the game, only 415K remaining after 2 months.

  • octaocta Member UncommonPosts: 245
    Originally posted by rykaro  
    That's on the assumption that the percentage of the 800K units that Funcom sold and shipped to distributors were sold in their entirety....as opposed to the Funcom selling 800K and the distributors selling say...415K.  I certainly never heard any news of people not able to get a game box because of a shortage of supply which suggests that the 800K shipped by Funcom, weren't sold on in their entirety by distributors.
     
    Although I could be wrong and it could be the case that 800K units were sold to the unsuspecting public but then I haven't heard the figure of 800K accounts being created which would be the type of news any company worth it's salt would make public and I don't believe that several thousand people paid out hard earned cash for the game and didn't register an account...Although this would then look like a terrible flop as 800K subscribers started in the game, only 415K remaining after 2 months.



     

    http://www.mmorpg.com/discussion2.cfm/thread/187626

    They announced over 700k accounts were created.

  • rykarorykaro Member Posts: 11
    Originally posted by octa

    Originally posted by rykaro  
    That's on the assumption that the percentage of the 800K units that Funcom sold and shipped to distributors were sold in their entirety....as opposed to the Funcom selling 800K and the distributors selling say...415K.  I certainly never heard any news of people not able to get a game box because of a shortage of supply which suggests that the 800K shipped by Funcom, weren't sold on in their entirety by distributors.
     
    Although I could be wrong and it could be the case that 800K units were sold to the unsuspecting public but then I haven't heard the figure of 800K accounts being created which would be the type of news any company worth it's salt would make public and I don't believe that several thousand people paid out hard earned cash for the game and didn't register an account...Although this would then look like a terrible flop as 800K subscribers started in the game, only 415K remaining after 2 months.



     

    http://www.mmorpg.com/discussion2.cfm/thread/187626

    They announced over 700k accounts were created.



     

    That's still 100K short of the 800K claimed units shipped.  That aside, we're still talking over 700K AoC customers and Funcom claim they have 415K "customers" as of Q2 '08.  The question is, is this customers total or just AoC customers, either way the figures are shockingly bad.  It stand that either:

     

    1) Funcom has lost nearly 41% of their AoC player base in the 2 months since release...

    or

    2) Funcom's entire customer base for all their products is now substantially less than the number of units they shipped for AoC, which working on the figures that they had over 700K customers with AoC alone means they must have lost more...

  • MyrdekMyrdek Member Posts: 346

    Sorry but they sold over 800k to customers and 1.2 million to retailers. Thats not in question

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