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Help! "Free" Anarchy Online trial, I was charged?

CeldaCelda Member Posts: 12
in Anarchy Online

I read the instructions for the free Anarchy Online trial using the game key.

I followed the instructions exactly, but when I went to register my AO account I had to enter my credit card number.

I did, assuming I would not get charged if I cancelled within 14 days.

But it looks like I got charged immediately for 1 month, 15 US!

Please help!

Comments

  • kevpickevpic Member UncommonPosts: 5

    I know looking at the Ao site while logged in it may look like you have been charged when you actually have not. I have been scared by this as well, but I think they just have a bad accounts page and you probably haven't been charged. I haven't.

  • Red_RiderRed_Rider Member Posts: 261

      Go to the Payment Detail page and there you can see actual charges to your credit card (if there are any).  You will see :

    Date Billed, Amount. last 4 digits of card etc....

  • SufinsilSufinsil Member Posts: 38

    For a lot of pre ordering and such a pending charge will show up on your card, just to be sure there is actually money there. But no charge is made till they actually "deliver" .

  • CzeffyrCzeffyr Funcom Comm. ManagerMember Posts: 38

    If you think you got charged incorrectly, please contact account@anarchy-online.com and explain the situation. They can help out with most such matters. ::::19::

    Thomas "Cz" Johnsen
    Community Manager
    Funcom

    Thomas "Cz" Johnsen
    Community Manager
    Funcom

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