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Well, I Gave In...

TraelinTraelin Member Posts: 109
in Warhammer Online: Age of Reckoning

I gave in and purchased WAR.  IMHO it's a pretty good game, enough to make me cancel my WoW subscription...up until today.  I don't know why people complain about the bugs, as they don't really bother me that much.  BUT -- to have your character completely disappear?  Unacceptable, especially when there are no official forums, when you wait for 45 mins in game on another low pop server to get help, or when the phone number on EA's site apparently doesn't provide WAR Tech Support.

Wow, I really liked this game a lot.  Just...wow.

Comments

  • maskedweaselmaskedweasel Member LegendaryPosts: 12,195

    No way, thats the first time I've ever heard anything like that.  Call the support number they give you on your WAR client.



  • treysmoothtreysmooth Member UncommonPosts: 648

    Log on to your server and I bet the toon is there.  My main doesn't show up under the server til I log in on the server, if I play on another server previous to selecting my main.

  • LeKinKLeKinK Member Posts: 899

    Yea it happenned to me on the first day i got the game.  I was pretty mad at first, but my toon magicaly reapeared an hour later..

  • BinaryDigitBinaryDigit Member Posts: 49

    I'm sorry to hear about the experience you've had man.  My statements here are not meant to refute your claims.  However; my experience with customer support was different.

    I had to issue an appeal for assistance on Saturday during peak hours.  I thought I would have to wait forever.  Instead I had a courteous response inside of 5 minutes.  I was really impressed.

    For that reason, I have difficulty believing that things are as bad as you claim. 

    Meridian 59 Beta Tester circa 1996

  • killjoy626killjoy626 Member Posts: 24

     Are you saying you logged into the server and your character was gone.. 

    OR

    Did you just look at the server list and not see a server with the "Number of characters" tag?

     

    Cause I have a whole server filled with characters that don't show up on the main server list.. but when I log in to that server.. all my characters are there... 

  • TraelinTraelin Member Posts: 109

    I was working from home today, and after I had played a bit this morning and was ready to play around lunchtime, I noticed my character was simply gone.  I didn't understand why it was asking me to select a server again, when it hadn't done it since I first created my toon.  Then I figured out the server character count doesn't work, either.  Since I didn't remember my server name, I went to each Open RvR server and the character wasn't on any of them.

    It's obviously a known problem, because they have a special Appeal for "Missing Character".  Gayness, and I can't imagine a bigger game killer than one where people's data is completely corrupted.

  • Bruticus_XIBruticus_XI Member Posts: 827

    Damn, that sucks. I just stay on one server and none of my characters have disappeared.

  • TraelinTraelin Member Posts: 109

    Yeah and what sucks even more, is I can't figure out how to respond to the CSR that's trying to help me right now.  The chat interface is so unintuitive IMO...you'd think their name would be a link and you could just click on it to reply, or /whisper or /tell them or something...

    And why they added NPC text to the chat window I have no idea, grr.

    OK cool, after trial and error /reply works.  Man, they need to really clean up the whole chat/response system IMO.

  • KyleranKyleran Member LegendaryPosts: 44,069

    I ran into this issue this week. I created my character and played on my laptop.  When I logged in for my second session I used my son's desktop and low an behold, I couldn't find my character, it wasn't showing up on the character counter (and I couldn't remember the server.)

    So I went back to my laptop, and yep, character was still there.  So I logged back on the desktop, opened up the server and magically, my character appeared.

    Doesn't sound like you had the same issue, and maybe I didn't really identify the root cause which I though was caused by me switching between computers.

     

    "True friends stab you in the front." | Oscar Wilde 

    "I need to finish" - Christian Wolff: The Accountant

    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

    Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV

    Don't just play games, inhabit virtual worlds™

    "This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon






  • TraelinTraelin Member Posts: 109
    Originally posted by Kyleran


    I ran into this issue this week. I created my character and played on my laptop.  When I logged in for my second session I used my son's desktop and low an behold, I couldn't find my character, it wasn't showing up on the character counter (and I couldn't remember the server.)
    So I went back to my laptop, and yep, character was still there.  So I logged back on the desktop, opened up the server and magically, my character appeared.
    Doesn't sound like you had the same issue, and maybe I didn't really identify the root cause which I though was caused by me switching between computers.
     



     

    I have to admit I'm a bit concerned.  Even when my char is restored, I don't want to have to deal with game-breaking situations like this again.  Bugs are one thing...data corruption is another.  They need some redundancy IMO.

     

    EDIT: Sweet they fixed it.

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