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Problems activating a cancelled account?

vardarvardar Member Posts: 282
in Lord of the Rings Online

I am trying to activate my old account, i hit the 'resume' button on the turbrin account manager, and its suppose to do it for me, but i get this message 'unable to retrieve plans for the product key you entered' what am i doing wrong??

Comments

  • DeligrinDeligrin Member Posts: 5

    I had same problem, called customer support, took 10 mins including wait time to fix.

  • vardarvardar Member Posts: 282

    been on phone for 33min, still waiting...

  • [Deleted User][Deleted User] Posts: 0
    The user and all related content has been deleted.

    "Freedom is just another name for nothing left to lose" - Janis Joplin
    image

  • yoonhoyoonho Member Posts: 6
    Originally posted by solareus


    Got to be patient, they will get you sorted



     

       i like it .

  • MrbloodworthMrbloodworth Member Posts: 5,615

    I had 0 (zero) issues. Mabye you should check your CC info and what not, may be best just to fill everything in again. When you hit that little buttion, it uses the Credit card they have on file...

    ----------
    "Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me

    "No, your wrong.." - Random user #123

    "Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.

    How are you?" -Me

  • vardarvardar Member Posts: 282

    all good, took about 40min...game is awsome

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