Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Quick Links
Game/account no good after 90days non-use BEWARE
somalianhitman
Member Posts: 3
If you buy this game or currently play it, DO NOT QUIT PLAYING FOR MORE THAN 90DAYs!
This is why
Ok, So I bought the game the day it was released in the US. Played for about 4months and all in all had a great experience in game. But other things grabbed my attention and I canceled my subscription. Well, Just the other day I decided to fire the bad boy back up and play FF online for a couple months more (I generally do this in most MMO's I play as to not get bored with one and not to be paying for 2-3 games at one time, even though I only play one of them).
Anyhow, like I said. I went to reactivate my account. But to my dismay I could not find anywhere in the game menu, or on the website to do this. So I walk away from my computer, go up stairs and make the phone call to FFO Customer Support.
After waiting on hold for 10mins, I finally get a person. After explaining my situation to him (I had not played the game for around 5 months and wanted to reactive)
He told me that all account information for members who do not have an active account for more than 90days are deleted!
At first I thought he meant my character, which isn't a big deal. It happens.
But when I was told that I could not reactivate my account because the CD keys and everything had been deleted. And that I would have to buy another copy of the game to play again I got a little upset. Then the Customer Service rep told me to turn to page 11 in my manual. Right there in a box on the middle of the page this is what it said!
Quote
Caution! About your Member Information
Your member information is retained on the server for three months after your access to PlayOnline is disabled. SHould you decide to reactivate your PlayOnline account and to use PlayOnline services again during this three-month period, simply log into PlayOnline and follow the instructions there. You will be able to use the same account information that was registered at the time you unsubscribed from PlayOnline.
After this three-month period has elapsed, you can no longer use your previous account information. You must create a new account to use PlayOnline again. Please not that this means you must purchase a new copy of the software from a retailer and reregister for PlayOnline.
Does anyone else here think that this is total BS?
I payed $50 for a game that I played for 3 months (not to mention the subscription fees)
Now I am told that in order to play again, I have to dish out $50 more?
Don't I own my copy of this game, or was I just buying a "temporary" cd key?
No other MMO that I know of does this to you!
We all live in virtual worlds defined by our own imagination.
Aka Yarmoth
Aka Hitman
Aka Trimorphian
We all live in virtual worlds defined by our own imagination.
Aka Yarmoth
Aka Hitman
Aka Trimorphian
Comments
EQ did it to me... there was some billing error, so my account got canceled... I couldn't even log into the sony site.. i sent of emails and the whole account had "disapeared" along with my lvl 56 Druid and 30 shd, and the guild that i ran hehe.
Not exactly the same thing but i thought that was bs. Tho when it happend i was releived. EQ completly owned my life.. i would play for 76 hrs straight and stuff..
I do think its BS to have to pay out the money for the game again... especially with how much it does cost...
but u could always get the versian with COP... or just steal a copy and say POL robbed me... so I robbed them... i dunno.
--------------------------------------------
Was that a thought I just had, or and echo of a thought I was thinking of having?
--------------------------------------------
Hero Quest II - Development Team/Music Producer
--------------------------------------------
http://www.soundclick.com/bands/5/cannibalpsycosismusic.htm
Was that a thought I just had, or and echo of a thought I was thinking of having?
--------------------------------------------
http://www.soundclick.com/wizard-sleeve
--------------------------------------------
I produce music, DnB, Trance, Metal Fusion, RaP and whatever i feel like. You might like it
--------------------------------------------
http://www.nexusradio.co.uk - Online radio promoting unsigned artists
You deleted your account, so after three months they delete, but if you keep paying, then you can be offline for years. You made me all confused by your post, so i had to call Customer Service.
What am i replying to?
Brena (Alexander)
San d'Oria
Level 52 Red Mage
Level 44 Dragoon
Level 40 Samurai
"What am I replying to?" is a question that should never be asked.
What he's saying is, if you cancel FF11 for more than three months, and then decide to get into it again later, you basically have to buy a new copy of the game. This is really uncalled for. I've played MMORPGs where I quit for a year or more, resubscribed later, and not only was my account still valid, all of my characters were there just as I left them.
This happened to me as well. I had to stop playing for 4 months because of exams. When i tried to return to the game, i couldn't. I wonder if it's legal for Playonline to deny us our right to return to the game because we had initially secured that right when we bought the game...right?
Beta tester supreme
Beta tester supreme
lol what you think Microsoft does ?
I can't even activate my windows anymore bc my key has been activated to much , not my fault i format on regular basis !!! and got it original and it kosts 150 not ?
im going to assume you dont pay for FFXI yourself by that statement
boy whoever thought of that idea was a marketing genius
i quit cuz i was bored...maybe they improved it but ill never know or pay them a monthly fee cause im NOT purchasing another copy of FFXI
That DOES seem to be un-called for.
Doesn't matter HOW many times you quit and resubscribe. I would call their customer service and question them directly about it.
It's not good to make assumptions. I paid the monthly fees for that long along time ago. I already knew about the 3month cancellation process, in which, I had no problem with. I stopped playing it, because I rather waste my money on the 100+ dollars books, that I had to buy every semester, instead of this. Anymore assumptions?
In the end, still should've read the manual. Don't hate me because I agreed with them. And like I said in my last post, which I did an add-on edit: they don't have the space/time/money to be holding 3 month old, dead accounts.
WELL THAK YOU FOR THAT GREAT INFO I WAS GOIN TO START UP FFXI BUT AFTER HEARING THIS FORGET IT. THERE ARE TOO MANY OTHER GOOD MMO COMING OUT TO DROP ANOTHER 50 ON FFXI SCREW SQUARE. EQ II AND WOW PLUS GUILD WARS WILL GET MY ATTENTION
Hence the reason why I tell ppl, little by little, people are quitting FFXI. Then an arguement unsues because they don't believe me. Then after hearing about the bots, and players training mobs to a certain location, disconnecting, thus having the mob kill a player that the other player didn't like, and GM's not doing their job, it's like why waste my time. The more this keeps on happeneing, more players are going to quit. The sad thing is, they aren't doing anything about it. If they are, they're doing a piss poor job.
Why did you cancel your Playonline subscription?
PlayOnline and FFXI are separate services. You install PlayOnline, which is free, then install FFXI, and you use PlayOnline to purchase IDs for FFXI -- those IDs are what cost money.
When you quit playing FFXI, all you needed to do was cancel your Content IDs -- THAT IS IT. Do not unsubscribe to PlayOnline -- the service is free, so there's no reason to. Hell, you can even uninstall Playonline, and your account, which again is free, is retained.
This is what happened to me:
Played FFXI from December '03 through January '04, and cancelled my FFXI Content IDs. I uninstalled PlayOnline but left the account intact, but since I had no IDs, I wasn't being charged any money.
I came back to play in April '04, two weeks after my 3 month time limit. My Content IDs were unable to be reactivated, and I had to start over. But because I didn't quit PlayOnline (since it's free), I was able to purchase new IDs.
Whether or not they *should* retain the account information is another story -- regardless, they don't after 90 days of cancellation, and that's explained in the manual.
It's not SE's fault that you didn't read all of the information supplied to you.
I can see them wanting to delete characters or IDs although from personal experience with database management, I don't see a need to. Anyway, what is the MAIN point of this thread is the fact that they are FORCING you to buy an entirely NEW COPY of the game if you've been unsubscribed for more than 3 months and apparently cancelled everything including PlayOnline.
This is the BS part.
Beta tester supreme
Beta tester supreme
Yep had it happen to me also. Seems to me that they just want you too fork over another 50bucks or the going rate at the time. For whatever reason may be that you canceled you should beable to reinstate the account. With or without char's. Now I did read the book and I relized I was shafted day one. But how are you suppose to know whats in the book unless you buy the game. I opened the game I cant return it now to the retailer. It is completely bull$$$$ Oh well. Here is my shaft I bought 2 boxes 2accounts 2 books blah blah blah. And woohoo they are microwave food now. You catch my drift. CRACKLE j/k
taru blm/whm 35/20
hume monk/warrior 20/10
You made the same mistake then.
Remember, playing FFXI requires the installation of two programs:
1) PlayOnline, which is Square Enix's FREE gameplay service that gives you access to FFXI and Tetra Master and later, to other games.
2) Final Fantasy XI, which you login to using Playonline, but which charges you independently.
If the two were tied together, then you'd be getting charged $1.00 a month for Tetra Master too. But you're not. Why? You didn't subscribe to it.
If you quit FFXI by cancelling PlayOnline, then it's your own fault for not reading the information provided to you.
I think you might be correct on the Play Online. I just was testing it to see. And i can reactivate all my char's and content id's.
I cancelled my ffxi subscription for the ps2 in September, b4 the free month was up and I got charged in October, and I don't remember my playonline id because I threw out the paper that I wrote the numbers on.
The problem with that statement is the fact that your have to BUY the game to read the manual. Therefore you would not know of this until you already wasted $50. If it said it on the outside of the box that would be different.
Ok I have no clue what you guys are talking about, its been more than 90 days since i last played my FFXI account, and all that happened was that they deleted my content idea. My cd keys were still there, my playonline account was still there, everything was there but my content ID.
So guess what, I bought a new one for 12.95 just yesterday, and Im back in the game. So I seriously have no clue what you people are talking about.
That's because you did what you were supposed to do.
The person that started this thread, took the action of *cancelling* his PlayOnline account, instead of just the FFXI Content IDs. That's why he ran into the problem he's having.
Same thing happened to me. I figured I could come back without a problem. However, you must buy the game again after a few months. In my opinion that drives away alot of return customers, cause I will never go buy it again when I am looking at all the cds on my desk now.
And who actually reads the manual. I had about 6 lvl 30 characters, all wiped...
---------------------------------------------
Do not go where the path may lead; go instead where there is no path and leave a trail. - Ralph Waldo Emerson
It's not Square Enix's fault that you failed to understand the concept of PlayOnline when all of the information is readily available. See my previous posts for an explanation.
I never even needed to read the manual. To me, it was common sense.
I see I have been schooled. I never knew that one must re-buy a game after 90 days of not playing or understanding that play online (which is a horrid thing) was separate. Wow!, this is common knowledge, where have I been? I better make sure 5 of the other MMORPG's I play don't do that....
...Ok I just checked, nope none of them do that. I must be an idiot to assume FFXI would be no different.
Yep, I assumed. Doesn't mean its a good idea, and yes I blame Square Enix, well, because they are responsible.
Uh, so...grimm your way cooler than the rest of us ignorint po'folk who wernt lern'd enuff to reed the manuwel.
---------------------------------------------
Do not go where the path may lead; go instead where there is no path and leave a trail. - Ralph Waldo Emerson