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Failing to purchase the game...

ShanghaiLilyShanghaiLily Member Posts: 6
in Lord of the Rings Online

I thought I'd download LOTR and spend the evening playing, but I'm unable to work out how to actually buy a product code.

Either I'm a moron, or Turbine make it very hard to spend money on their game.

I downloaded 9GB of files, watched it install for an hour, watched it download the latest files...  Now it wants a product code, so I went to the turbine store, but they don't appear to offer a digital download version of the game for sale.  They have a digital version of Asheron's Call, a digital version of Dungeons and Dragons and a digital version of LOTR for Australia and New Zealand, but the US version seems to be a CD version.  It requires a postal cost between $9-33.

Trying to find information, I can't post on their forums without a product code, I can't email their account support staff without giving them my credit card details...

I have the game installed, I have money, I want to play, What do I do? 

 

Comments

  • southpawsouthpaw Member Posts: 6

    http://www.codemasters.com/trylotro/ 

    Maybe play the free trial till you can sort it out?

     

    EDIT: Seems the page is not working or no longer there!  EU/UK Page works though? Strange.

     

     

    image

  • ShanghaiLilyShanghaiLily Member Posts: 6

     Yes, Turbine say the free trial is disabled until Moria rolls out, although I believe that's already happened.

     

  • leinad312leinad312 Member UncommonPosts: 319

    Ask someone for a buddy key, possibly on this forum. I'm on a buddy key trial right now, while the game is being sent in the mail.

    Playing - FFXIV,  ESO
    Played - FFXI, WoW, Lineage 2, Guild Wars, Aion, SWToR, LotRO, GW2, TERA, Rift, ArcheAge, TSW

  • Redline65Redline65 Member Posts: 486

    Unfortunately, if you're a new subscriber you need to buy the complete edition box. (Unless you live in Aus/NZ)

  • ShanghaiLilyShanghaiLily Member Posts: 6

    OK, well that confirms what I'm seeing.  Any idea why the Aussies are allowed to download and the Americans aren't?

     

     

  • Redline65Redline65 Member Posts: 486

    I think it has something to do with the publisher there (Atari?) screwing up the release and the game is widely unavailable. In North America the publisher is Midway. Turbine has agreements with the publishers to distribute the game, but since Atari isn't doing their job Turbine is bypassing them and offering it digitally down under.

  • RaizeenRaizeen Member Posts: 622

    if you live in europe you can go to lotro europe use google and you can download complete edition on digital and th EU trial works aswell its only the US trial that is down and if you live in the US you can just go to some store and buy it or order it from ebgames or whatever quite simply common knowledge you obviously didnt look very good

  • ShanghaiLilyShanghaiLily Member Posts: 6

     In the end I sent my good lady out to Best Buy, so I now have a product key!

    Just about to fire it up...

    Thanks to you all for the advice.

  • SovrathSovrath Member LegendaryPosts: 32,936
    Originally posted by ShanghaiLily


     In the end I sent my good lady out to Best Buy, so I now have a product key!
    Just about to fire it up...
    Thanks to you all for the advice.



     

    Well then, time to get that good lady some flowers and dinner.

    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
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