Time to move on?

So you don't have to scroll:
TL;DR: Read the last paragraph.

Hey everyone. Long time lurker here. I don't even think I made an account until some random MMORPG Promotion occurred that required an account. I digress, though. Here's the meat of the post!

I've been playing MMORPGs for the better part of ... well, a while. I started with the Ragnarok Online beta - the original beta where there an Acolyte could take down MVP's - and have been playing this genre of game since then. It was a great way to kill all the free time I have, and have had.

Each time I try a new game, I look for the interesting new features or game design that the developers are hoping will make their game a seller in the eyes of the MMO community. I also find it. Ragnarok had the cartoony 3D look that kept well-developed characters in lieu of poorly done 3d characters. Early Lineage II introduced hardcore PVP I haven't seen since Dark Age of Camelot and Ultima Online (I include UO thanks to the care one should take in preventing their own death if they ever wanted to amount to anything). World of Warcraft took an already familiar universe and made a masterful transition into an MMO, as did Lord of the Rings Online and Warhammer Online. Sword of the New World/Granado Espada offered a great multi-character family system, and EVE Online offered a home for the space explorer in all of us.

The list of games above does not represent all of the games I have played by any means, but I felt it was fair to you that I summarize so your eyes did not pass their expiration date before I concluded my second post here. It's not fair to you, and my point (and therefore, hope for a suggestion) will never get across.

What made me play all these games? Well, I love RPGs. The obvious aside, I moved on from the game I was playing previously. Why? Well! Now we're finally getting to the point!

I've been doing fetch quests for the last ten years. This isn't something you can blame on any particular game in the vein of "Blame (game) for these stupid quests, (game2) is just copying)", because you know what? Postal service quests have been going on since pen and paper RPGs. It's a tried and true method, but my problem lies in the immersion in this. There is a distinct difference between a repeatable 'Kill 10 of this mob, then get EXP' and a one time quest that spans the continent (or two +more!) that lets you in on the storyline of the game, and WHY IT'S SO DAMN IMPORTANT YOU DO IT aside from exp. This brings me to my next issue.

Lineage II was the only game where I saw active repercussions for the entire server if there wasn't active participation in a new story based quest. I'm talking about Seven Signs introduced in Chronicle 3. Flame all you want (actually, read why it failed and don't flame) but Seven Signs SHOULD HAVE BEEN bad ass. A direct competition between two sides of the server that decided who could enter dungeons that offered MANY different rewards that were also diverse? Sounds awesome, and I was very excited about this new update NCSoft was bringing in. Too bad NCSoft let the ball drop on their end in regards to RMT and botting. The items that facilitated 'points' for your side were sold by the billions by bots, and with currency prices at an all time low, two things would happen. People would mass-purchase the items from bots (further perpetuating the need for it) and they would all join whatever side won last week. Since the side THAT week grossly out-manned the opposing side, there was no competition.

Most retail subscription-based games followed this route that I've played in regards to RMT. I will give a rather large e-high five to Blizzard though, for banning iGE from doing RMT on World of Warcraft a few months ago.

I know that all developers and/or publishers don't necessarily have the available resources to potentially suffer such a large subscription drop by banning RMTraders and evidently not be worried enough about it to go through with it anyway. Because of this, I wasn't offended when F2P games came out that had item mall services around. After all, it helped put more money in their pockets (they ARE businesses, you cheap bastards) and it also helped keep SOME of the tide of RMT away. Some games offered cosmetic items, while others made it where RMT was necessary to play. The latter is true to some extent with every F2P item mall game, since we all want the unattainable. However, I have yet to see an item mall based game to date that has offered a LARGE content update that offered more than '50 new items you have to pay for', and I believe that it's due to the SOLE fact that these premium items are (pretty much) their ONLY source of income. After moving from subscription based games that offer expansive updates, F2P games outlive their appeal within a couple months.

Then there was the recent outbreak of oh-so many games that tried to insert their world into World of Warcraft's immensely successful style of play. I played World of Warcraft already, okay? I quit due to flaws I found in the game itself, not because I didn't like Orcs or Dwarves. Modeling a new intellectual property after a successful one is a smart move for developers, but it's also a boring move. After a player becomes accustomed to the unique facets of Clone1-8's game, all that left is the same game I left, and I will leave this one for the SAME reasons I left that other game.

Customer service is another aspect I need, since as this genre guarantees evolving content there will be bugs or errors and having them fixed or resolved is a warranted assumption. Okay, only two games did not meet my expectations - Lineage II and Sword of the New World/Granado Espada. Lineage II's inaction regarding bots led to (in the official forums) removal of topics and (up to) bannings for topics about the bot problem in their servers. Some people claimed a conspiracy involving back-room deals between NCSoft and bots, but it was simply an immature response by the company to a situation that escalated out of their control. Yes, the person complaining about the bots only makes one monthly payment per month (used to; dual/triple boxing HAS escalated since I left) and the bots make 9 monthly payments per month. Botting and RMT is also against their Terms of Service, and some escalation to RESOLVE the issue should have occurred. Swordl of the New World just has shit customer service. As a 'Premium' Customer (ie paying monthly for priority customer/technical support in a F2P game) I lost over 50m game currency worth of items within 3 months due to server errors. They DO solve these issues to, and it happens so often for the population that there is a dedicated section in their TS tickets involving item loss. Needless to say, none of these items were returned to me even after multiple detailed reports of precisely what was missing and when.

(TL;DR? I lied. you did have to scroll, suckers)
So what was all that stuff up there about? Well, I need to find a new MMO to play that won't disappoint (at least for more than six months). I want vast content upgrades that my fifteen bucks a month pays for. I want a customer support team that gives a shit about my problems like they're paid to do. I want bots and RMT out of the equation. I still want Postal Service quests, but I want quests/activities that MATTER. I want lots of people to interact with. I also want it to massage my feet. Okay, the last sentence was sarcasm for the less-inclined, but after sifting through so many MMORPGs, it certainly feels like that's EXACTLY what I'm wanting.

So, as the topic says, is it time to move on, or is there hope for me playing a MMORPG?