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The official answer to 'how do I buy the game' (account page is UP now)

JPZ1987JPZ1987 Member Posts: 179
in Darkfall

And yes I know they posted this 4 hours ago, but I am going to post it again anyway because it has the answer to a question that's being asked like crazy on here.

Official statement in update:

We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.

 

Translation:

1.) Tonight, they are going to open the accounts page after it being closed for over 24h. https://www.darkfallonline.com/accounts/f/default.php?pname=Homepage

2.) Tomorrow morning (GMT I assume), all the people who pre-ordered and couldn't play are going to re-enter their information OR revoke their information if they decide they aren't interested in this crap. AV will then process it 'one last time' as they say.

3.) Once they finish that, new sales are up. I believe them. Why? Chances are they wouldn't announce this if the sales weren't ready. In fact, they were probably ready today at noon GMT like they said it would be yesterday, but they decided not to open up the sales until the disenfranchised pre-orders were addressed (it makes sense. Imagine if you pre-ordered and you got to play AFTER the second wave of sales..you would be fuming mad beyond your prior state).

 

We can HOPE, at least.

Played:
EQ1, AO, WoW, AoC

Best thread ever:
http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

«13

Comments

  • amish_farmeramish_farmer Member Posts: 53
    Originally posted by JPZ1987


    And yes I know they posted this 4 hours ago, but I am going to post it again anyway because it has the answer to a question that's being asked like crazy on here.
    Official statement in update:
    We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.
     
    Translation:
    1.) Tonight, they are going to open the accounts page after it being closed for over 24h.
    2.) Tomorrow morning (GMT I assume), all the people who pre-ordered and couldn't play are going to re-enter their information OR revoke their information if they decide they aren't interested in this crap.
    3.) Once they finish that, new sales are up. I believe them. Why? Chances are they wouldn't announce this if the sales were ready. In fact, they were probably ready today at noon GMT like they said it would be yesterday, but they decided not to open up the sales until the disenfranchised pre-orders were addressed (it makes sense. Imagine if you pre-ordered and you got to play AFTER the second wave of sales).
     
    We can HOPE, at least.

    Processed preorders are playing the game right now.  If you screwed up when you entered your credit card information or your card was declined, or if for any other reason they couldn't process the preorder they'll try again.  That means you can either delete your info, if you want to cancel your preorder, or  you can update your info and hope it goes through the second time.

  • JPZ1987JPZ1987 Member Posts: 179
    Originally posted by amish_farmer



    Processed preorders are playing the game right now.  If you screwed up when you entered your credit card information or your card was declined, or if for any other reason they couldn't process the preorder they'll try again.  That means you can either delete your info, if you want to cancel your preorder, or  you can update your info and hope it goes through the second time.

     

    ...

    Did I not just say exactly that in my post?

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • Nekrosis1Nekrosis1 Member Posts: 25

    ^ Problem is, you can't update your info, because the damn account page is down.

     

    Pwnd.

  • MNZebaMNZeba Member Posts: 254

    this is the link www.darkfallonline.com/accounts/f/default.php

    right now its down

  • JPZ1987JPZ1987 Member Posts: 179

    AV: "...we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them."

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • stayontargetstayontarget Member RarePosts: 6,519

    You should start to see some on e-bay soon if this keeps up.

    Velika: City of Wheels: Among the mortal races, the humans were the only one that never built cities or great empires; a curse laid upon them by their creator, Gidd, forced them to wander as nomads for twenty centuries...

  • JPZ1987JPZ1987 Member Posts: 179
    Originally posted by MNZeba


    this is the link www.darkfallonline.com/accounts/f/default.php
    right now its down

     

    Believe it or not, I clicked it and its up. First time in 24+ hours

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • JPZ1987JPZ1987 Member Posts: 179

    Someone let me know if it's working for anyone else. I modified the thread title.

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • TrandTrand Member UncommonPosts: 234

    Page loaded for me. The inital page at least. 

    DOAC is still the MMO I judge other games by, My first and still my favorite.

    image

  • JPZ1987JPZ1987 Member Posts: 179

    I'm not getting any delays at all.

    Well, hopefully that means the worst is over.

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • MatzorMatzor Member Posts: 2

    The page is up, but when i try to register my credit card i only get "Network Timeout please try later"...

  • miagisanmiagisan Member Posts: 5,156

    in all honesty, if you truly want to buy this game and play, wait until after launch so Aventurine can attempt to fix the servers.

    image

  • JPZ1987JPZ1987 Member Posts: 179

    Weird... I don't know. Just tried now, no problems.

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • carlucecarluce Member Posts: 9

    they havent opened up odering yet will be tomarrow looks like

  • JPZ1987JPZ1987 Member Posts: 179
    Originally posted by miagisan


    in all honesty, if you truly want to buy this game and play, wait until after launch so Aventurine can attempt to fix the servers.

     

    Well, going by the rough schedule AV laid out for us, it should be 11-12 hours minimum before new sales are available. It's 10:56 PM GMT and they said 'Morning European time.'

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • WindKunWindKun Member Posts: 45

    anyone mind sharing how long it takes for the activation mail on a new account to arrive? just created it about 5 minutes ago.

  • JPZ1987JPZ1987 Member Posts: 179
    Originally posted by WindKun


    anyone mind sharing how long it takes for the activation mail on a new account to arrive? just created it about 5 minutes ago.

     

    It was 2 days ago I made my account but it did take about 5 or 10 minutes.

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • Unknown
    Originally posted by JPZ1987

    Originally posted by WindKun


    anyone mind sharing how long it takes for the activation mail on a new account to arrive? just created it about 5 minutes ago.

     

    It was 2 days ago I made my account but it did take about 5 or 10 minutes.

     

    I just made mine and got it in likek 15 minutes... :)

  • lat00uklat00uk Member Posts: 28

    Well it let me register for an account, havent got my activation email yet...

    Its just gone 10pm, Thursday night.

  • ThulenThulen Member UncommonPosts: 15

    If you get

    "Network Timeout"

    You must create a new account 

    Alot of accounts got bugged up and entering visa number ect, i was one of them every time i tried to enter visa number = timeout , make a new account and try it , trust me it will work instant without timeout then.

  • ThillianThillian Member UncommonPosts: 3,156
    Originally posted by Matzor


    The page is up, but when i try to register my credit card i only get "Network Timeout please try later"...



     

    It is a  bug. Re-do your account.

    REALITY CHECK

  • MatzorMatzor Member Posts: 2
    Originally posted by Thulen


    If you get
    "Network Timeout"
    You must create a new account 
    Alot of accounts got bugged up and entering visa number ect, i was one of them every time i tried to enter visa number = timeout , make a new account and try it , trust me it will work instant without timeout then.

     

    Ok, will try that, thanks.

  • Unknown

    Correct me if I'm wrong, but even if you can make an account now you still can't buy the game right?

  • JPZ1987JPZ1987 Member Posts: 179

    Read my original post.

    Played:
    EQ1, AO, WoW, AoC

    Best thread ever:
    http://www.mmorpg.com/discussion2.cfm/post/2680105/thread/225957#2680105

  • Unknown

    Ok you caught me I only read the title but this time I read the boldd part and it answered my question.

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