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Full Purchase, Yet cant get in?

DemarrerDemarrer Member Posts: 25

Anyone have this problem. Earlier this morning my full purchase of the game went threw

I recieved the confirmation email

When i try to log in (last 6 hours) it says account not active..

why is this?

Comments

  • YbaiYbai Member Posts: 30
    Originally posted by Demarrer


    Anyone have this problem. Earlier this morning my full purchase of the game went threw
    I recieved the confirmation email
    When i try to log in (last 6 hours) it says account not active..
    why is this?

     

    Welcome to Darkfall.  Just for fun try the support button on the account management page so you can get the same canned response as everyone else........

  • drasilgamedrasilgame Member Posts: 58

    I want bacon with my baked beans.

  • JPZ1987JPZ1987 Member Posts: 179
    Originally posted by Demarrer


    Anyone have this problem. Earlier this morning my full purchase of the game went threw
    I recieved the confirmation email
    When i try to log in (last 6 hours) it says account not active..
    why is this?

     

    Umm.."Full purchase?"

     

    They did not have accounts for sale this morning.

  • YbaiYbai Member Posts: 30

    Probably means he got charged for his account this morning.

  • fyerwallfyerwall Member UncommonPosts: 3,240
    Originally posted by JPZ1987

    Originally posted by Demarrer


    Anyone have this problem. Earlier this morning my full purchase of the game went threw
    I recieved the confirmation email
    When i try to log in (last 6 hours) it says account not active..
    why is this?

     

    Umm.."Full purchase?"

     

    They did not have accounts for sale this morning.

    Think he means his Preorder finally went through and he still doesnt have access to the game.

     

    There are 3 types of people in the world.
    1.) Those who make things happen
    2.) Those who watch things happen
    3.) And those who wonder "What the %#*& just happened?!"


  • DemarrerDemarrer Member Posts: 25

    i preorderd the game.. that went through

    so this morning i got a confirmation about them accepting the 42 dollars for the full game

    Yet account is still inactive.

  • DemarrerDemarrer Member Posts: 25

    bump

  • YbaiYbai Member Posts: 30
    Originally posted by Demarrer


    bump

     

    File a complaint through account management so they can ignore you through official channels

  • fyerwallfyerwall Member UncommonPosts: 3,240
    Originally posted by Ybai

    Originally posted by Demarrer


    bump

     

    File a complaint through account management so they can ignore you through official channels



     

    Aye.

    Unfortunatly you will just have to wait while they get this all sorted out.

    Sorry

    There are 3 types of people in the world.
    1.) Those who make things happen
    2.) Those who watch things happen
    3.) And those who wonder "What the %#*& just happened?!"


  • TrandTrand Member UncommonPosts: 234

    What you need to do is sign up for a new account and pay the again, if this doesn't work keep doing it over and over again eventally you will get in!  Remember we are all here to help this struggling company they may need us to pay them multiple times to keep the server going!

    DOAC is still the MMO I judge other games by, My first and still my favorite.

    image

  • SymoneSymone Member Posts: 277

    1) yes, bought 2 preorders, got charged for both, backorder page tells me my preorders were successful but I get "Account not active" #3 error

    2) This i happening to some friends too.

    image

  • fyerwallfyerwall Member UncommonPosts: 3,240
    Originally posted by Symone


    1) yes, bought 2 preorders, got charged for both, backorder page tells me my preorders were successful but I get "Account not active" #3 error
    2) This i happening to some friends too.



     

    Contact your credit card company to make sure you were actually billed for the orders (apparently Aventurines billing system likes to make stuff up and say you were when you werent).

    If you werent billed according to your credit company, make sure they will allow a purchase from Aventurine to go through (actually think it says something like Darkfall in the actual charge)

    After that all you can do is wait for Aventurine to get their act together and reprocess your orders.

    Good luck.

     

    There are 3 types of people in the world.
    1.) Those who make things happen
    2.) Those who watch things happen
    3.) And those who wonder "What the %#*& just happened?!"


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