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WHOAH the server has now been down for about 24 hours
This is if you aren't counting the 20 minutes it was up this morning approx 8am est this morning. But if you don't count the ~10 hours that it was completely synced out yesterday than it's been down much longer. I really hope I get to play tonight. It's a great game but the "3 free days" thing is turning about to be a stall which really pisses me off.
This is a an amazing game don't get me wrong, but the lack of communication from AV makes it seem almost as if they are trying to drive away customers.
Comments
what can they say sorry for the delay of bringing servers back up we have no eta for server atm? thats allthey can say i would say server will be back up in the morning maybe late tonite central time
Communication is a waste of resources that could be used to fix the bugs
Resources are awesome /sarcasm
This has always been Aventurine's short suit. Doubtful they's improve on it now.
Let's just hope they are better programmers than they are publicists.
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Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
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"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
No.. they could say "Sorry folks, we are looking at a minimum of X hours down time. Our next update will be at XX:XX"
Or even "Still working on it.. next update at XX:XX"
Not so hard...
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Sorry we released a buggy game that you really just can't play yet.
Sorry we didn't listen to the outcry for a more extensive beta test.
Sorry our "advanced AI" and "stress" testing didn't take real world conditions into account.
Sorry you paid for a game that wasn't ready for release.
Sorry we lost the battle. Hopefully we haven't lost the war.
It is common to see problem at launch. I wouldn't worry about it. Have seen worse.
I could care less how many hours the server is down as long as they don't bring it back up in the condition it was in when it launched.
The hours they kept it up at launch was a waste of time not this.
It's even harder to take when AV gives you time frames in-game. Time frames that they MUST have known are untrue. If they were smart, they would have said, "We need to take the server down to apply a patch and test." Instead, they had to say, "We need to take the server down for 10 minutes to patch..."
When are they going to learn?
I think they communicate a whole lot.. They are just not giving me the news I want to hear and backing it up with solutions.
I can understand it is hard for them because the problems are difficult. But damn it... Cant they just activate everyone's account and then keep the servers online for ppl to have fun. Then wipe it all when they have pinpointed the problem?
Damn it,... It wont be long before everyone starts raving about refunds. .. Its getting there. Trust me.. Soon this fucking forum will be full of refund threads.
Damn I missed the 20 min it was up this morning
I think they communicate a whole lot.. They are just not giving me the news I want to hear and backing it up with solutions.
I can understand it is hard for them because the problems are difficult. But damn it... Cant they just activate everyone's account and then keep the servers online for ppl to have fun. Then wipe it all when they have pinpointed the problem?
Damn it,... It wont be long before everyone starts raving about refunds. .. Its getting there. Trust me.. Soon this fucking forum will be full of refund threads.
8 hours since the last update.
Sorry we released a buggy game that you really just can't play yet.
Sorry we didn't listen to the outcry for a more extensive beta test.
Sorry our "advanced AI" and "stress" testing didn't take real world conditions into account.
Sorry you paid for a game that wasn't ready for release.
Sorry we lost the battle. Hopefully we haven't lost the war.
And you need to include:
Sorry, we don't understand how to bill your international fully working visa credit card. Please stay tortured for 4 days, then we will give up on you and let you buy it when sales open up God knows when. And then you will fail again and you will completely give up on the game while we focus on the playerbase that managed to get lucky and get active accounts.
Not 8 hours since last update.. Brannoc is on IRC talking once in a while.
Yea, but anyways.. 8 hours isnt very long. I would call that a recent update.
What would you expect them to tell you? A specific ETA for game coming back up? I agree thier method to keep their customer base, and fans...potential or otherwise, updated is a bit unconventional but im sure they will address that as they are able. Frankly if Tasos and company arnt partying on a boat in Glyfada bay with a bunch of pretty russian girls, the only other option IS they are working hard to get the game back up. So hang in der!
Has he said anything other than he doesn't know?
Sorry we released a buggy game that you really just can't play yet.
Sorry we didn't listen to the outcry for a more extensive beta test.
Sorry our "advanced AI" and "stress" testing didn't take real world conditions into account.
Sorry you paid for a game that wasn't ready for release.
Sorry we lost the battle. Hopefully we haven't lost the war.
And you need to include:
Sorry, we don't understand how to bill your international fully working visa credit card. Please stay tortured for 4 days, then we will give up on you and let you buy it when sales open up God knows when. And then you will fail again and you will completely give up on the game while we focus on the playerbase that managed to get lucky and get active accounts.
Whoops! Forgot that one. I also forgot:
Sorry the account you created was bugged even though you could log into it and not save your billing information, thinking it was related to server overloads, thus depriving you of the ability to pre-order. Our bad, since creating a new account allowed your billing info to be saved with no problem. OPAH!
<Mod edit>
The Server Message said "The server will be coming down IN 10 min for a Patch and Test"
It never said is was coming down for 10min
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No.. they could say "Sorry folks, we are looking at a minimum of X hours down time. Our next update will be at XX:XX"
Or even "Still working on it.. next update at XX:XX"
Not so hard...
THIS!!!
Sorry we released a buggy game that you really just can't play yet.
Sorry we didn't listen to the outcry for a more extensive beta test.
Sorry our "advanced AI" and "stress" testing didn't take real world conditions into account.
Sorry you paid for a game that wasn't ready for release.
Sorry we lost the battle. Hopefully we haven't lost the war.
You forgot,
Sorry we believed the fan base when they cried, just give us the game in its current state and we will pay to beta.
No.. they could say "Sorry folks, we are looking at a minimum of X hours down time. Our next update will be at XX:XX"
Or even "Still working on it.. next update at XX:XX"
Not so hard...
THIS!!!
If they did this and did not meet there ETA you and every other retard would be on here bitching about how they missed there ETA...
Has anyone asked him what he thought of people farming bugged mobs ?
No.. they could say "Sorry folks, we are looking at a minimum of X hours down time. Our next update will be at XX:XX"
Or even "Still working on it.. next update at XX:XX"
Not so hard...
THIS!!!
If they did this and did not meet there ETA you and every other retard would be on here bitching about how they missed there ETA...
Did you even read it? Careful when you sling words like "retard" on the internet... it tends to boomerang back at ya real fast.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018