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Server update 11:00pm CST
Grimtuth
Member UncommonPosts: 27
got this from forums.lotro.com
Login & Server Issues 4/1 - Updated 11:45PM (-4 GMT)
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Update 11:45PM
Network Operations is still investigating solutions for the current server issues. We will continue to update the status of this situation as more information becomes available.
Update 10:00PM
Our network operations team believes they have identified the root problem. They are currently working to resolve the issue and verify the fix. We do not have an ETA at this time.
Update 9:00PM
Our network operations team, partners and providers are all fully engaged in seeking a resolution to the ongoing issues. We will continue to keep you updated as we have more information. We apologize for the inconvenience.
Update 8:00PM
We continue to experience login and other server issues on all worlds. Our network operations team is investigating all avenues at this time. We do not have an ETA at this time.
Update 7:30PM
We are currently investigating networking issues across all worlds. Our netops team is working closely with our providers and partners to resolve the situation.
Update 7:00PM
We are continuing to investigate the ongoing server and login issues. We will continue to update this post as quickly as we have information to share.
Update 6:09PM
The previous issues with game logins and myaccount.turbine.com have returned. We are currently investigating.
Update: 5:23PM
The affected services have been restored. We will continue to monitor the situation. Please report any additional issues here. We apologize for the inconvenience.
We are currently investigating the issues with game logins and myaccount.turbine.com. We will update this post when we have more information.
Thanks for your patience while we work to resolve these issues.
10 minutes later I was able to log into the game, and am there now. Thank goodness.
Comments
It's 2:30 am ES Time here. I can get into the servers screen, but they are all red X's and, to me anyways, they register as all "down."
Ah well, looks like I'll be playing tomorrow (or later today) after work then.
I just hope the bright side to this is: when i get back in, there will be a lot of "blue" for extra XP ready. LOL.
If not, I guess I'll have to vent on some of those nasty bad guys hanging out in the Chetwood. : P
"We may throw the dice, but the Lord determines how they fall."
-Proverbs 16:33
Servers are still down.
Looks like I'm on Day 7 of my FREE 10 days ( X2 - cause my wife also wanted to try it.) without able to play.
Whoever came up with the idea of having a free week and a "welcome back" and Free 10 days when they were going to move the Data Center should find another job. I know managing a MMORPG is a big task, but actually Planning a promotion to new players then moving datacenters? Just lost the opportunity to recruit more people to the game. LOTRO is not the only choice people have these days with MMORPG's. Just look at the game list on this site. It's not like they have a choice between Everquest and UO anymore.
Very dissapointing that they didn't have the forsight to see that a massive server downtime with no end in sight is a poor way to show off the game and company.
Very amature display of management.
Looks like you're still very upset by Turbine's little goof up over the last day or so as your posting your feelings in "another" thread.
Nobody's perfect. Yes, Turbine did screw up, at least in mine and many other's opinions as well. But hey, overall, they have a VERY satisfied customer base for this game. Most players I'm seeing say this is a rare mistake on Turbine's part and that the norm is the game and it's servers running very well and stable.
So, do yourself a favor, forgive and forget. If you keep expecting perfection from others in life, you're in for a world and life of disappointment. Give them another try, just make a new account and re-try the trial or something.
As i posted in your original venting thread (not saying there's anything wrong with venting by the way) from what I can tell of the reasons you and your wife want to play LoTR, I think you'd both really enjoy the game. So be patient with them, when you finally get in (I know, it IS a bit of a job actually getting the game going) I think you'll both have a really good time.
There's an old saying, "Good things come to those who wait." In this case, I think it may just apply to you. : )
Good luck and I hope you get it going and are having fun soon.
"We may throw the dice, but the Lord determines how they fall."
-Proverbs 16:33
The game servers were not moved in the data center move, infact they were up during the entire transfer, you were mostlikelty playing at the time.. also, this recent week or two is extremely atypical of turbine.
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"Anyone posting on this forum is not an average user, and there for any opinions about the game are going to be overly critical compared to an average users opinions." - Me
"No, your wrong.." - Random user #123
"Hello person posting on a site specifically for MMO's in a thread on a sub forum specifically for a particular game talking about meta features and making comparisons to other titles in the genre, and their meta features.
How are you?" -Me