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Subscriptions to The Chronicals of Spellborn /moved

ElsaboltsElsabolts Member RarePosts: 3,476
in The Chronicles of Spellborn

I could be wrong here but if you go the way of subscribing on a monthly, 3month,or 6month subscription there is no way to stop the reacurring charge to your credit card. Ive contacted there support and was told that you can not unregister from there web-site. I asked that my credit card not be charged every month and no responce. I went on there live chat and was told that in order to stop the charges i would have to contact my credit card company and stop the card. Im not sure but this does not seem right here anyone else having same problem.

" Life Liberty and the Pursuit of Those Who  Would Threaten It "
                                        MAGA

Comments

  • talismen351talismen351 Member Posts: 1,124

    Simplest thing to do...call your CC company and have the charges stopped. Or you go into your account info and remove all your account info. But does sound stupid that they don't have a 'cancell account' option in there anywhere.

    image

  • JosherJosher Member Posts: 2,818

    Another reason to avoid the game and the problems with giving CC info to anyone outside the US.  Luckily the trial told me everything I needed to know.

  • TheHistorianTheHistorian Member Posts: 30

    Drop me an email at community@acclaim.com with your account ID and I will make sure your subscription is not renewed.

    I'm the Historian and I've seen change.
    http://www.thehistorian.org
    http://twitter.com/Historian
    http://www.myspace.com/_historian
    image

  • hades302hades302 Member Posts: 61

    The only way to protect yourself now is to cancel your card. Also, you should have noticed that the webpages that Acclaim has for CC transactions are not secure, either for the direct CC charge or when using your CC to purchase coins. Just another reason to cancel your current card and have a new one issued.

  • LiljnaLiljna Member UncommonPosts: 274
    Originally posted by Josher


    Another reason to avoid the game and the problems with giving CC info to anyone outside the US.  Luckily the trial told me everything I needed to know.

     

    Isn't Acclaim located in the states and running the NA version of Spellborn?

     

    edit: Colouring (mine) in the quote I made to make it more clear why I ask as I do.

     

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