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CUBIZONE (Important! Please read)
idiota2
Member UncommonPosts: 2
(Mod Edit)
I'm sorry for the long post, but it feels as a duty to warn the gaming community about this company.
You can check for yourself how many complains of players they have on their official forum: http://forum.perfectworld.com.my/
Please read and help spread the word, I would have loved if anyone had warned me about this company before I started playing too.
Is this a worthy company for you to spend your time and money to play with ?
Yes and No. But yes only if you are rich, and careless. Let's have a look.
Cubizone or Cubinet Interactive Sdn. Bhd. so far, is the most incomplete and irresponsible online gaming company ever runs MMORPG in terms of either customer service or reliability. While other companies are trying to serve a fulfill promise of creating friendly gameplay as well as fun and enjoyable environment , Cubinet by the lacks of human resource in all departments, chooses to go the other way. Cubizone is currently known for serving Perfect World MY-EN, which is a great game blooms on a crappy company.
Click the image to open in full size.
Games they provide, sometimes have not been through any testings, that they result in buggy and broken conditions. Followed by cruel and lazy support teams who treat players like young kids, or something less than that.
Since the open beta, lag, along with slow connection have happened ever since until now. The lag is known to be permanent.
Recently, they send out patches with promises to upgrade the game contents, but players soon realize the lies. There are only new cash shops items with lucky draw boxes that, by all means, just to milk the money from players. These boxes are a another cover of a type of gamble where poor players who can't afford to buy good equipment will more likely open some, with hope to get something out of it. It's absolutely normal until there are 2, 3, 4, 5 and more patches that come with only new boxes and no thing else! In comparison to other Perfect World servers where patches bring new look and feel to the game greatly, Perfect World MY-EN is a the biggest rip off to player.
When a problem arrives, the Contact G.M button will work well only after player has spent a few trumpets they buy from cash shop to shout on world chat in order to get Admin attention. Often, when a bug is clearly shown but these Admins who doesn't have a clue of how it works, will quickly denies the gamers opinion and disregards any concerns. If it is a serious bug or a missing function, such as an incident happened last year during Xmas event. Players were to be able to exchange for a rare type book but suddenly the NPC disappeared, leaving hundred of players with the required items to exchange but without a clue of what to do. They first, couldn't handle the waves of people who complains so they made up a story. Cubizone pretend they are getting help from Beijing, the mother company that designs PW game, by count of every day trying. For the last 6 months and still going, nothing has been done. G.M completely avoid any responds to players on their official forum. Moderators are active but all they should do is remove any negative comments from users. Fact, these negative comments considered as negative because they say the true ...
On the scale of 1 to 10, to be fair Cubizone will receive a 10 for lacking off, downward service, terrible customer support experience and bugs are reported daily on their main forum, with everyone's care but the Administrator's. Currently, more than 40% players have quit the game. Leaving 20% inactive gamers who log on sometimes for a few minutes to check out the perfect world that they always wish it was to be perfect in another hand of other better company. The 40% left are people who spent thousand of dollars in game and they are stuck with the guilty feeling of leaving the game after losing too much money. Nevertheless, they are and will still spend more money because this game is design in a way that gamers can barely enjoy without giving up their pocket.
A prediction is the game will shortly come to an end because GMs almost abandon everything (take a look at their Technical Support). Players are banned after maintenance for lame reason. The support team, after a week of waiting, just drops a line saying they are unable to help. True or not, it seems as though they are trying hard to drive the rest of gamers away by one way or another, since the game getting old and too many bugs as well as complaints have finally caught up to their nerves. But either way, it's a win-lose situation. Cubizone has earn millions of (us) dollar and now they are ready to shut the door. Maybe of Perfect World MY-EN. But look, they are planning on other great games too. If any needs for a MMORPG game to be ruined, broken and showing bad impression it is the best to let Cubizone or Cubinet Interactive Sdn. Bhd. runs it.
Please note -- There are tons of complaints about Cubizone but mostly are posted on the official forum. And this is where Cubizone gets smart. Only registered users can read these topics so they are completely hidden in the eye of search engines. Therefore, very less amount of these reviews about the service can spread on the Internet. If everyone else has a chance to read it before it got deleted and original poster is banned. It has been known that alot of players who feel too upset with the way the Cubizone cheats on them, they are signing a pertition. However, if it will do any good since this company is in Asia, Malaysia to be exact and known to the rest of the world for their lacks of serious attitude about customer care.
Last week about their Territorial War system, wich is so badly built and allows a guild to overpower all and win a serious amount of money (wich can be traded for real money, or invested in that particular guild gear, making it impossible to be beaten) a moderator response was:
"Instead of whinning I sugest you get your guild and win a land next weak"
When all the comunity reacted, both shocked for an actual moderator response about the subject that hundreds of people complained for over a year, and specially shocked at how biased the staff is.
This game is now, ultimately, abandoned. Doesnt even show on their website. GM button seems to not work, people get banned from forums for quoting the moderator response in their signatures, without any rant or badmouth at all. Moderator deleating simple susgestions, that I personally wrote, without any reason to get deleted, and of course, the previous general knowledge that the guilds curently owning both servers hosted by this company have their members caugh using hacks and of course never been banned. This is exactly how Cubizone works.
Do you play Perfect World PW-EN?
Do you have any comment about Cubizone ? Please share with us! Your voice could be a story of truth
"Together we stand, divided we fall"
Comments
I played Celestial Destroyer from Cubizone and i know what hpppning on their Forums where ppl are very upset why Staff dont respond any questions and just delete posts..... Now i moved to Jade Dynasty and ic that just OB first patch have pets implemented, where CD still dun have.
So You are just right.
Dont play perfect world, however there are some issues with this post
Obviously it is very biased...that's ok, since these are MMO forums and that's what we do
However, the link is somewhat concerning since it doesn't lead to perfectworld.com but something perfectworld.com.my
and I am always concerned that someone is phishing us to some outside site under the guise that your moving to a legit corporate site. Perhaps that's the real site, I dunno. Just noting the issue.
Torrential: DAOC (Pendragon)
Awned: World of Warcraft (Lothar)
Torren: Warhammer Online (Praag)
The site tries and download a drive by trojan which means the OP is a scammer!!
.my is the Malaysian version of Perfect World. It existed before the international version did.
It's a free to play game company what the hell do you expect?
There are several perfect world versions out and the OP talks about the malaysian one. I would suggest you edit your post as perfectworld.com isnt related with this thread.
The OP described experiences that happen with most F2P companies anyway. Nothing new. I'm sure Cubizone isn't the worst of the lot.
too much to read.
is the boycott about lagg? if i am right cubizone server is located in malaysia. people outside of malaysia tend to have major connection laggness. thats why when you are in north america, play jade dynasty instead of zhu xian.
if i remember correctly i used to play mo siang from cubizone and it have lagg on movement and lagg on sound effect. then mo siang transfer to other host called runup. mo siang is also named titan online in north america version.
The original poster here gave a link to the Malaysian version of the game because this is the version that he plays. It is not a trojan or anything of that mentioned in this thread to do harm to you or your computer. Don't worry guys the staff have hawk eyes and we watch over the forums to ensure the community stays out of harm.
Thread has been edited. Keep this thread clean or it gets closed.
Norton said it blocked a trojan when i went there..heres a paste of the norton pop up!
Threat Report
Total threats found: 54
Small-whitebg-red Drive-By Downloads (what's this?)
Threats found: 53
Here is a sample:
Threat Name: Trojan.Maliframe!html
File name: C:Documents and SettingsuserLocal SettingsTemporary Internet FilesContent.IE5W96RIBA9468x60[1].gif
Signature (MD5): 42d3af31f0f5cda01ed9aa40b22aa69c
Location: http://perfectworld.com.my/gameinfo-battle_notes.asp
So I got to the conclusion I need to update this thread.
(Someone said perfectworld.com.my gives you a trojan? ah? -.-)
Anyway, its been an awful amount of months since the previous post, so here's the update:
Been playing PW-MY (do not confuse with Perfect World international, this server has been around for over 2 years, and its the first "English" version of the game. Different companies also) since it started, as said, over 2 years ago.
It's been 9 months we get no patch in game core, and 3 months of no patch at all (not even cash shop), no in game GM's, no answer to our support emails, or absolutely no moderation on the forum. (you can check for yourself how the players feel in http://forum.perfectworld.com.my), some of us even posted porn on the forum to see how long it takes to be deleted, my guess is its still there, for weeks now.
If it was an issue only with this game, it would be ok, they ditched us, it happens, but it's not.
On every single game they have (you can also check their forums), its the same thing over and over, games with no patches for months, in game publicity on auto-broadcast of their newest game (yes, they make publicity for new games inside their old games, wich I find very funny, and the only broadcast you see is now automatic messages in chinese about an event that happened 2 months ago.
Few weeks ago their biggest spender (a girl that spent an estimative of 1 million euros in the game, yes, you readi t right, 1 million), quitted over a forum moderator accidentally spilling out that she was caught hacking several times.
She quitted, he got fired, the only moderator that was active in forum for 2 weeks or so.
I can if requested also add a screenshot of a GM helping a certain guild with world bosses, wich happened months ago, and would most likely still happen if there was any GM at all.
Anyway, point is, and I know you dont like long posts so:
Cubizone doesnt patch game content:
Last 6 or 7 patches were cash shop updates.
Last game content update was over half a year ago, much much over that.
If you go to their website, Ill give you a cookie if you find Perfect World in their games (they seem to hide us)
All their players are unhappy, in any game, of all their games:
Again, if you think of playing anything hosted by this company, I strongly suggest you visit
http://forum.perfectworld.com.my
Confirm my opinion is not biased, not imaginated, and most of all, its very true.
Giving you the warning I wish I had.
2 years in this game, would have changed to another version if it wasnt for the high level characters or the money/time spent here.
Wish no one else makes the same mistake.
Regards,
An unhappy Cubizone customer like many.
"Together we stand, divided we fall"