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keep receiving the error message "ID and password does not match"

GOLDOGOLDO Member Posts: 11

I am receiving the error message "ID and password does not match" when trying to log into the beta, i did all that below but still not workin.

 

First, if you haven't already done so, please reset your Aion game account password by following these instructions: Forgot Game Account Password. Then try and log into the game with your Aion username and password you've just reset it to.

If resetting your game account password did not work, your NCsoft Launcher may be set to the wrong region. You may have received a European beta code, but you are in North America, or vice versa. Your NCsoft Launcher must match the territory of your account. Please follow the instructions below to switch the region for your NCsoft Launcher.

1. Open the NCsoft Launcher

2. Click File

3. Click Settings

4. Click on the Advanced tab

5. Choose the appropriate region in the Region drop-down box ("Europe" or "North America")

6. Click OK

Close the launcher, re-open and launch the game client. You should no longer get that error when logging in.

If you received a US beta event code, and you are in Europe, it is because you applied for the beta from a US source. We cannot switch the territory of beta codes. You can still participate in the beta event with the US account you created.

 

GOLDO

Comments

  • injurerinjurer Member Posts: 27

    It's probably because the second beta event is still not running. There are few more hours you have to wait. Be a bit patient.

  • GOLDOGOLDO Member Posts: 11

    hummm...

    GOLDO

  • GOLDOGOLDO Member Posts: 11
    Originally posted by injurer


    It's probably because the second beta event is still not running. There are few more hours you have to wait. Be a bit patient.

     

    well, The second Aion closed beta event kicks off this weekend Friday, June 19th (12:00 PM PT, 9:00 PM CEST, 8:00 PM BST) and ends Monday, June 22nd (12:00 PM PT, 9:00 PM CEST, 8:00 PM BST). This information is coming from the official website.

    GOLDO

  • GOLDOGOLDO Member Posts: 11
    Originally posted by Vinterkrig


    lol it hasn't started yet

     

    Really ...they said  on 19 june @ 12:00PM.

    GOLDO

  • NeyonNeyon Member Posts: 197

    I don't think that it is because it hasn't started - this was happening before CB1 and it was simply because you were trying to log into the wrong legion e.g you have an EU account and are trying to login while region is set to NA.

    Most likely you are making a mistake typing your username or account, or you are on the wrong region.

    ------------------------------

    image

  • InSane103InSane103 Member Posts: 26
    Originally posted by GOLDO

    Originally posted by Vinterkrig


    lol it hasn't started yet

     

    Really ...they said  on 19 june @ 12:00PM.

     

    June 19th at 12:00 PM PT -- which means 3:00 PM ET.

    Edit: It is just about 12:00 PM ET, meaning 9:00 AM PT.

  • DignaDigna Member UncommonPosts: 1,994

    I remember the headaches with L2 and time conversion. I just wish the main site would post things as EST, CST, PST versus the daylight time versus ET/PT.

     

    So the 2nd CBT is theoretically 3PM Eastern Standard Time?

  • ThomasN7ThomasN7 87.18.7.148Member CommonPosts: 6,690
    Originally posted by Digna


    I remember the headaches with L2 and time conversion. I just wish the main site would post things as EST, CST, PST versus the daylight time versus ET/PT.
     
    So the 2nd CBT is theoretically 3PM Eastern Standard Time?



     

    I would think so since it starts 12pm pt time.

    30
  • DignaDigna Member UncommonPosts: 1,994
    Originally posted by SaintViktor

    Originally posted by Digna


    I remember the headaches with L2 and time conversion. I just wish the main site would post things as EST, CST, PST versus the daylight time versus ET/PT.
     
    So the 2nd CBT is theoretically 3PM Eastern Standard Time?



     

    I would think so since it starts 12pm pt time.



     

    Ah. My bad. I read the 9PM CEST start as 9PM Eastern versus Central Europe. Whew. I cancelled half my day to be here when this thing rolls out!

  • DillingerEPDillingerEP Member UncommonPosts: 366

    2hours 14mins left.... sigh.... i should go watch a movie.

  • levsixlevsix Member UncommonPosts: 363

    fixxxxed...

     

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