Help :(

marcnyk · July 2009

I need heeeeeelp xD

Ima get straight to the point.

When I load up Vanguard, I am confronted by a small box titled "Unrecoverable Error", Within the box it says "Generating Report Files" the little bar loads full (in a matter of 1 second or so) and then it closes.

I can't get on the game Its annooooying

Anyone know how to repair this or anything?

daeandor · July 2009

I don't really want to go searching for you, but here's a link:

VG connection problem forum

VG general tech issues forum

ethion · July 2009

Originally posted by marcnyk

I need heeeeeelp xD

Ima get straight to the point.

When I load up Vanguard, I am confronted by a small box titled "Unrecoverable Error", Within the box it says "Generating Report Files" the little bar loads full (in a matter of 1 second or so) and then it closes.
I can't get on the game Its annooooying

Anyone know how to repair this or anything?

If you haven't already go google "sony station launcher. I think the URL is something like launcher.station.sony.com or maybe station.launcher.sony.com. Any install station launcher and run vanguard from the lancher. If you look at options there is an option to do a full scan. Go to station -> preferences and there should be a vanguard option on the left side of the window. You can then click the button to run a full scan.

If this doesn't help go into the install directory. Then open vgclient.log file. Look for errors. Sometimes there are warnings here about assets not found but those seem to always exist and shouldn't cause a problem.

If you see some errors pointing to bad files or something then go delete all the suspect files. Then rerun the full scan and it will redownload the missing files.

If this doesn't work the you might have some conflict. Go to windows start, select run, and enter msconfig. Do a selective startup, uncheck load startup items reboot and try again, if that doesn't work try unchecking load system services.

Something from this list will work If not get a hammer and destroy your computer because it has bad mojo....

marcnyk · July 2009

Hmmmmmmmm, Im currently scanning the files.

While its doing that I began looking for VGClient.log I cannot find it anywhere xD Perhaps thats causing the issue x(?

marcnyk · July 2009

I just opened the VGClient text document and it provides some information on 'FATAL' errors.

Heres a paste of what it says, Maybe it will mean something to you.

[07/09/09 13:38:02] INFO: ====================================================

[07/09/09 13:38:02] INFO: Log opened.

[07/09/09 13:38:02] INFO: Init: Name subsystem initialized

[07/09/09 13:38:02] INFO: Init: Detected: Microsoft Windows Vista 6.0 (Build: 6002)

[07/09/09 13:38:02] INFO: Init: Compiled: Jun 18 2009 10:57:31

[07/09/09 13:38:02] INFO: Init: Threadsafe Core: No

[07/09/09 13:38:02] INFO: Init: Base directory: C:Program Files (x86)SonyVanguardin

[07/09/09 13:38:02] INFO: Init: Character set: Unicode

[07/09/09 13:38:02] INFO: DevLoad: Bound to IpDrv.dll

[07/09/09 13:38:02] INFO: DevLoad: Bound to Engine.dll

[07/09/09 13:38:02] INFO: DevLoad: Bound to Core.dll

[07/09/09 13:38:02] INFO: DevLoad: Bound to Window.dll

[07/09/09 13:38:02] INFO: DevLoad: Bound to SGOUnrealAbstractionLayer.dll

[07/09/09 13:38:02] INFO: Init: Object subsystem initialized

[07/09/09 13:38:02] INFO: Init: Computer: MARCPC

[07/09/09 13:38:02] INFO: Init: User: Marc

[07/09/09 13:38:02] INFO: Init: CPU Page size=4096, Processors=4

[07/09/09 13:38:02] INFO: Init: CPU Detected: GenuineIntel

[07/09/09 13:38:02] INFO: Init: CPU Features: MMX SSE SSE2 SSE3

[07/09/09 13:38:03] INFO: Init: CPU Speed=2672.854950 MHz

[07/09/09 13:38:10] INFO: Init: WMI: cpu: Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz | ID: GenuineIntel Family 6 Model F Stepping B

[07/09/09 13:38:10] INFO: Init: WMI: Display: NVIDIA GeForce 8800 GTX 768 MB 1280 x 1024 @ 60 mHz

[07/09/09 13:38:10] INFO: Init: WMI: Motherboard: ASUSTeK Computer INC. P5Q-E

[07/09/09 13:38:10] INFO: Init: WMI: OS: Microsoft Windows NT 6.0

[07/09/09 13:38:10] INFO: Init: WMI: Model: System manufacturer P5Q-E

[07/09/09 13:38:10] INFO: Init: WMI: CPU - Logical: 4 | Physical: 1 | Frequency: 2.666 gHz | L1 Cache: 128k code 128k data | L2 Cache: 8192k | L3 Cache: 0k | Bus Freq: 266 mHz

[07/09/09 13:38:10] INFO: Init: WMI: Memory: -1 MB @ 667 MHz DDR | Free: -1929 MB

[07/09/09 13:38:10] INFO: Init: Memory total: Phys=8386684K Pagef=0K Virt=16956684K

[07/09/09 13:38:10] INFO: Init: Working set: 32000 / 159000

[07/09/09 13:38:10] INFO: Init: Process Info: Peak Memory Used: 29184 Working Set: 29172 PageFile: 28160

[07/09/09 13:38:10] INFO: Init: Added all subdirectories and cached all files in 0.022000 seconds

[07/09/09 13:38:10] INFO: Init: Loaded archive ..AssetsArchivesinaryprefabs.sgo containing 19514 files

[07/09/09 13:38:10] INFO: Init: Loaded archive ..AssetsArchivesinshaders.sgo containing 64 files

[07/09/09 13:38:10] INFO: Init: Loaded archive ..AssetsArchives extdata.sgo containing 5 files

[07/09/09 13:38:20] INFO: Init: Unreal engine initialized

[07/09/09 13:38:20] INFO: Init: Client initialized

[07/09/09 13:38:21] INFO: Init: Direct3D adapters detected:

[07/09/09 13:38:21] INFO: Init: NVIDIA GeForce 8800 GTX (nvd3dum.dll)

[07/09/09 13:38:21] INFO: Init: D3D Device: Video memory on board: 745

[07/09/09 13:38:21] INFO: Init: D3D Driver: AGP support detected

[07/09/09 13:38:21] INFO: Init: D3D Driver: PixelShaderVersion=3.0

[07/09/09 13:38:21] INFO: Init: D3D Driver: VertexShaderVersion=3.0

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxTextureBlendStages=8

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxSimultaneousTextures=8

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxActiveLights=8

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxPrimitiveCount=8388607

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxVertexIndex=16777215

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxStreams=16

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxStreamStride=255

[07/09/09 13:38:21] INFO: Init: D3D Driver: MaxVertexShaderConst=256

[07/09/09 13:38:21] INFO: Init: D3D Driver: Lighting buffer format: D3DFMT_A16B16G16R16F

[07/09/09 13:38:21] INFO: Init: D3D Driver: Lighting buffer supports Framebuffer Blending

[07/09/09 13:38:21] INFO: Init: D3D Driver: Device supports HW Shadow Maps

[07/09/09 13:38:21] INFO: Init: D3D Driver: Device supports FP Filtering

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports Shader Detail Level: 5

[07/09/09 13:38:21] INFO: Init: D3D Driver: Device supports Shader Model 3

[07/09/09 13:38:21] INFO: Init: D3D Driver: Using w- pixel fog

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports trilinear

[07/09/09 13:38:21] INFO: Init: D3D Driver: using cubemaps [with mipmaps]

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports BLENDDIFFUSEALPHA

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports LOD biasing

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports Z biasing

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports D3DTOP_ADDSIGNED2X

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports D3DTOP_BUMPENVMAP

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports D3DTOP_BUMPENVMAPLUMINANCE

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports D3DTOP_DOTPRODUCT3

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports D3DTOP_MODULATEALPHA_ADDCOLOR

[07/09/09 13:38:21] INFO: Init: D3D Driver: Supports D3DTOP_MODULATECOLOR_ADDALPHA

[07/09/09 13:38:21] INFO: Init: D3D Device: szDriver=nvd3dum.dll

[07/09/09 13:38:21] INFO: Init: D3D Device: szDescription=NVIDIA GeForce 8800 GTX

[07/09/09 13:38:21] INFO: Init: D3D Device: wProduct=8

[07/09/09 13:38:21] INFO: Init: D3D Device: wVersion=15

[07/09/09 13:38:21] INFO: Init: D3D Device: wSubVersion=11

[07/09/09 13:38:21] INFO: Init: D3D Device: wBuild=8585

[07/09/09 13:38:21] INFO: Init: D3D Device: dwVendorId=4318

[07/09/09 13:38:21] INFO: Init: D3D Device: dwDeviceId=401

[07/09/09 13:38:21] INFO: Init: D3D Device: dwSubSysId=-2110582717

[07/09/09 13:38:21] INFO: Init: D3D Device: dwRevision=162

[07/09/09 13:38:21] INFO: Init: D3D Detected: NVIDIA video card.

[07/09/09 13:38:21] INFO: Init: GPUs detected: 1.

[07/09/09 13:38:21] INFO: Init: (Karma): Initializing Karma for game.

[07/09/09 13:38:21] INFO: Init: WinSock: version 2.2 (2.2), MaxSocks=0, MaxUdp=0

[07/09/09 13:38:21] INFO: Log: Trying to connect to LoginServer at vanguardlogin1.soe.sony.com port 9000 ...

[07/09/09 13:38:21] INFO: Init: WinSock: I am Marc-PC (192.168.0.2)

[07/09/09 13:38:21] NETWORK: DevNet: Resolved vanguardlogin1.soe.sony.com (64.37.177.249)

[07/09/09 13:38:22] INFO: Log: Level is Level Entry.MyLevel

[07/09/09 13:38:22] INFO: Log: Bringing Level Entry.MyLevel up for play...

[07/09/09 13:38:22] INFO: Log: Browse: loading_screen.vgr?Seamless=1?SingleChunk=0?Class=SGOUnrealAbstractionLayer.SGOPCPawn?CinematicEntry=1

[07/09/09 13:38:22] INFO: Log: Level is Level loading_screen.MyLevel

[07/09/09 13:38:22] INFO: Log: Bringing Level loading_screen.MyLevel up for play...

[07/09/09 13:38:23] INFO: Log: * * INITIAL LEVEL LOAD COMPLETE

[07/09/09 13:38:23] INFO: Init: Enumerating sound devices...

[07/09/09 13:38:24] FATAL: Critical: UALAudioSubsystem::Init

[07/09/09 13:38:24] FATAL: Critical: UEngine::ForceInitAudio

[07/09/09 13:38:24] FATAL: Critical: UEngine::InitAudio

[07/09/09 13:38:24] FATAL: Critical: UGameEngine::Init

[07/09/09 13:38:24] FATAL: Critical: InitEngine

[07/09/09 13:38:24] FATAL: Exit: Executing UObject::StaticShutdownAfterError

[07/09/09 13:38:24] FATAL: Exit: Executing UWindowsClient::ShutdownAfterError

Elsabolts · July 2009

Not any kind of expert here but the first crit error is something to do with the sound.

marcnyk · July 2009

Was thinknig the same thing, But I wasn't sure if its a sound fault on my part, on a sound fault within the games files.

I guess I could try updating my sound card drivers and see if that helps.

RVruwink · July 2009

What you are seeing is a sound error. There are a couple of things to try. You can try disabling your soundcard, You can try to download OpenAL(connect.creativelabs.com/openal/default.aspx); then when you've finished patching delete the OpenAl32.dll from your Vanguard/bin folder. There are a couple of other fixes out there such as installing directx 9 or updated .net framework. Not sure which will work for you. Just some ideas

Edit: By patching I mean Vanguard. You want to install the OpenAL(default is fine) Then run Vanguard and as soon as it finishes patching delete the OpenAL32.dll file and launch the game. (This is what worked for me)

Elsabolts · July 2009

Can't hurt and there are alot of smart folks here someone will help you.

marcnyk · July 2009

My drivers are already updated.

I downloaded that AL thing, and removed the file fromthe vanguard BIN folder, No fix

Ima update my Direct X just to make sure.

johnnychangs · July 2009

OK here's a couple questions

Was this your first time running Vanguard? If no, when was the last time you were able to launch the game properly?

What OS are you running?

What kind of sound card do you have?

Have you tried renaming the file X:Program FilesSonyVanguardinvgclient.ini? This file contains system settings, and the game will re-generate this file upon launch.

marcnyk · July 2009

Yes, this is my first time running Vanguard.

Im running Vista 64bit.

I have a Creative Labs sound blaster X-Fi Xtreme gamer sound card.

Which will should I rename? I have VGClient.int should I change that to a .ini?

ethion · July 2009

Originally posted by marcnyk

Yes, this is my first time running Vanguard.
Im running Vista 64bit.
I have a Creative Labs sound blaster X-Fi Xtreme gamer sound card.
Which will should I rename? I have VGClient.int should I change that to a .ini?

Do you have directx 9 installed? VG doesn't support directx10 which is the default with vista. You can go to microsofts website to download and install directx9. If you haven't done this you will need to in order to run many games.

No don't mess with VGClient.int. Also since this is a new install you don't need to delete you VGClient.ini file either.

One more thought make sure you are running vanguard in adminstrative mode. Right click on the startup icon and select run as administrator. I think the directx update or the sound driver update mentioned earlier are what you need.

I found this thread forums.station.sony.com/vg/posts/list.m looks like this guys problem was the same and the root of the problem looks like he had multiple sound systems installed in vista. Pretty strange. Anyway you might look at vista setup for sound and see if you have any other sound devices that you should disable.

RVruwink · July 2009

Originally posted by marcnyk

Yes, this is my first time running Vanguard.
Im running Vista 64bit.
I have a Creative Labs sound blaster X-Fi Xtreme gamer sound card.
Which will should I rename? I have VGClient.int should I change that to a .ini?

I've got the same soundcard and had a similar issue. Do you have an onboard sound card as well? Try disabling the onboard if you do then try the OpenAL thing, also yes install DX 9 as 10 isn't supported by VG

Hexcaliber · July 2009

Head over to Creative’s web site and grab Creative Alchemy, install the prog, and run it. Once it is up use the add button to create a new profile, and fill out the details to create a vanguard profile. Use the option "use game path" not "Use registry" and point it to Vanguards main folder, and click ok. Once that is done select the new profile from the list on the left and use the arrow to move it over to the right pane, then you can close it.

This program fills a hole in vista which no longer supports sound cards natively in Directx, creative cards designed pre Vista and Dx10 can cause problems as they are not initialised correctly when programs try to access the sound sub system. Creative's Alchemy patches in drivers to correct the problem so that software can access all the soundcards acceleration features. It is generally a good idea to create a profile for all games run in vista, as you may be running some games using minimal features or even software sound emulation without even realising it.

Oh and a performance tip, make sure you grab Vistas new sp2 which was just released, I am getting performance gains in a number of older games since installing it.

marcnyk · July 2009

Ah, got it working.

I disabled some of the sound devices and now all is well.

Thanks for the help everyone

Howdy, Stranger!

Help :(

Comments

Howdy, Stranger!

Quick Links

Help :(

Comments