Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Quick Links
No reply.
Razide
Member Posts: 10
I'm an old player of the original Horizons / Istaria. I've been trying to get back online to play this game again since it's now Vista capable, but I can not login with my old account info. When I click the links it redirects me to another page to recover your PW via email, but I have not received a reply and it's been a few days now. Is their support running?
Comments
Howdy!
I'd guess that they (Virtrium) are a little backed up with all of the past players looking to run around the world again.
I'd suggest taking a look at the official forums (http://community.istaria.com/forum/index.php), perhaps in the 'Help' forum, and posting about your efforts. Folks are pretty quick to help out in there.
There are a couple of posts from returning players regarding everything from resetting passwords to the launcher requiring .Net 3.5... Maybe it will be of some help.
Also, if you have a spam filter you may want to look in the spam folder to see if the email was put there.
I don't want to confuse them by creating another account just so I can post on the forum, on the other hand it won't let me post without loging on, so I guess I'll have to.
Nothing in the spam list. I don't think it would block them as they're on my contact list and I have received previous emails in the past from them. I sent an alternate email too. I'll reset the original tho just in case and resend them a note.
Appreciate the replies and help, thanks, I'll keep trying.
They can merge forum accounts if you ask. Also go to the support site, sorry do not have it handy, and post a ticket. They should give you the info and a 14 day tail and you do not need an account to post a ticket.
Emissary of Istaria
Support is still around, it took a while to get my old account back as well but I endded up making a trial and upgrading since it has been forever since I last played and was gonna restart wanyway.
Make games you want to play.
http://www.youtube.com/user/RavikAztar
When I signed up for the free trial I had trouble receiving my confirmation email...I eventually had to give them my husbands email address and I received it instantly. For whatever reason Yahoo mail receives some of their emails but not all of them
I AM like the wind!