Just about 6 pm here on the east coast (RI). I've been trying on and off to log in since noon time and recieve the same message over and over again. I've done a password reset and still can't get in. I don't know if my name/password is screwed up or it's the server.
I had "Europe" set as region at the NCsoft launcher and I had a fileplanet US beta key, so after getting the ID error I changed the region in the NCsoft launcher from "Europe" to "North America" and it worked. It's in the advanced options tab once you click on file and configuration options on the launcher (rough translation).
Just in case you may be having the same problem as me.
I have tried both my new and my old password and still get the "Do not match" error. It's strange that I can log into my Account Manager at their web page but can't log into the game. Strange But SAD!
Well I've tried all suggestions and no luck. One thing I noticed is I'm able to log into Aion.com no problem, but under account management under games it shows "none". Is that right? I'm starting to lose it. I remember a few days ago entering a "Beta Key" so that should be ok..............
Ok went in and launcher was set to North America, changed it to EU as was suggested. Still got the "Do not match" error. Went back and changed it to North America again and once again got the "Do not match" error. Long story short it didn't work
As it turns out I had created 2 NCsoft accounts. I was trying to log in with the wrong account. Darn. But at least I figured it out and got to play for 5 minutes before the server shut down. What I saw looked very nice to me. Good Luck
I never got a key is that the problem maybe...don't even nowhere key was to be entered everything worked well except logging in to play the game ..how disappointing. guess I won't be purchasing this game.
Hi there sorry to bother , but I did everything and I never got a game key at all, and I don't even remember seeing a place to enter it when I installed. I was hopeing and wating to try this game to see if I will purchase. I am not sure what the problem is. I joined Fileplanet but not with the paid subscription. Is that why I didn't get a key?? I really would liek to play, it took me 2-days ish to dowload and install. I know I'm not the only one
There were a limited amount of keys that were for the taking a few weeks ago. They went fast. So if you didn't get a key sorry to say ypu won't be able to play OB.
Comments
Just about 6 pm here on the east coast (RI). I've been trying on and off to log in since noon time and recieve the same message over and over again. I've done a password reset and still can't get in. I don't know if my name/password is screwed up or it's the server.
same here
Sugar
I got the same message using my new updated password, so i tried my old password and it worked. Try using the old closed beta password.
Hey there fellas.
I had "Europe" set as region at the NCsoft launcher and I had a fileplanet US beta key, so after getting the ID error I changed the region in the NCsoft launcher from "Europe" to "North America" and it worked. It's in the advanced options tab once you click on file and configuration options on the launcher (rough translation).
Just in case you may be having the same problem as me.
Good luck. The game isn't too good though.
Well, the NC account manager said I was all set, but I reset password anyway and now it works...
Oh they're good. Real good.
I have tried both my new and my old password and still get the "Do not match" error. It's strange that I can log into my Account Manager at their web page but can't log into the game. Strange But SAD!
Change the Region to EU instead of US , in the settings before luaching game, or vise versa
System Specc
Intel I7 4770K 3,5 ghz
16Gb RAM 1600 mhz
Nvidia GTX 780
Well I've tried all suggestions and no luck. One thing I noticed is I'm able to log into Aion.com no problem, but under account management under games it shows "none". Is that right? I'm starting to lose it. I remember a few days ago entering a "Beta Key" so that should be ok..............
Ok went in and launcher was set to North America, changed it to EU as was suggested. Still got the "Do not match" error. Went back and changed it to North America again and once again got the "Do not match" error. Long story short it didn't work
Heya Bubbles!
As it turns out I had created 2 NCsoft accounts. I was trying to log in with the wrong account. Darn. But at least I figured it out and got to play for 5 minutes before the server shut down. What I saw looked very nice to me. Good Luck
I never got a key is that the problem maybe...don't even nowhere key was to be entered everything worked well except logging in to play the game ..how disappointing. guess I won't be purchasing this game.
Sugar
Hi there sorry to bother , but I did everything and I never got a game key at all, and I don't even remember seeing a place to enter it when I installed. I was hopeing and wating to try this game to see if I will purchase. I am not sure what the problem is. I joined Fileplanet but not with the paid subscription. Is that why I didn't get a key?? I really would liek to play, it took me 2-days ish to dowload and install. I know I'm not the only one
Thank you for your help
Donna Rose
rubivi60@hotmail.com
Sugar
You enter the game key at the NCsoft site.
Thanks guys got it working finally.
After downloading a EU version and having an EU code, im now on US servers..;D
There were a limited amount of keys that were for the taking a few weeks ago. They went fast. So if you didn't get a key sorry to say ypu won't be able to play OB.