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Note to people mad about the lag.
This was posted on the official beta forums but seems like it needs to be reposted here as well.
"In alot of the threads i've been reading, people are complaining that they paid for the pre-order of the game to be able to play in these betas. They are stating that NCSoft is not providing the service they should. However, many are missing the fact that NCSoft does not guarantee gameplay at any time, for any reason. This especially holds true in beta."
And I'll add to that. Lag does not show incompetence of the game developers. They would much rather have this happen in open beta than at release. If it's fixed during the OBT period then it shows they will actually do their jobs. And Yes they have addressed the lag issue many many times. It's been mentioned in-game and all throughout the forums that they are actively working to fix it.
All who have installed the game, and have logged into the game to at the very least, the Char creation screen have accepted the terms of agreement, use, and end user license agreements.
In the agreements, the following is stated;
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Section 10. Interruption of service
(A) NC Interactive reserves the right ot interrupt the service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. You agree that NC interactive will not be liable for any interruption of the Service, delay or failure to perform resulting from any cause whatsoever.
(B) You ackknowledge that the service may be interrupted for reasons beyond the control of NC interactive, and NC interactive cannot guarantee that you will be able to access the service or your account whenever you wish to do so. NC Interactive shall not be liable for any interruption of the service, delay or failure to perform resulting from any cause whatsoever
(C) NC Interactive has the right at any time for any reason or no reason to change and / or eliminate any aspect(s) of the service as it sees fit in its sole discretion.
(D) NC Interactive shall not be obligated to refund all or any portion of any account fee or additional feature fee by reason of any interruption of the service by reason of any of the circumstances described in paragraph (A) or (B).
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Please take your time to read the print that's available to you at any time you wish. They are working on the issues, and we'll get to play the game. Be patient."
Comments
I would love it if everyone read that. But they won't and all they are gonna keep talking about is lag lag lag lag lag. All day the only thing people talked about was bloody lag and their theory behind the lag, I felt like a was gonna explode at times but decided to just leave the chat instead....
Hahah, they SHOULD be mad about the lag. Almost every person in the "open" beta has actually PAID for it. Through FilePlanet, the biggest scam ever, $7. If you pre-ordered it, minimum of $5.
If NC Soft wants Aion to even be remotely successful, they better wise up and start a TRUE open beta. Why would you ever spend $50-$60 on an MMO that you can't even try first? That's incredibly old school. The only way you can try it is if you commit to purchasing the game, or pay FilePlanet's extortion fee.
So the game's been out in Asia for a bit. Server load abilities is probably something they have already figured out.
So where is the reasoning behind the lag? If they haven't figured it out in the time it's been released elsewhere, how will they figure it out in the short time till live?
Regardless of the legalese in the ToS people do have the right to complain about terrible service. Since it's currently a limited open beta, it should be tempered. It is valid nonetheless.
Many of us have played the CBTs so no I'm not wasting money, nor is it on something I haven't tried yet. You are still missing the point on the TOS. You paid for something that may not be available 24/7. The point of this OB is for more translations, 1.5 issues, and stress testing. The server's you are playing on are brand new on the East coast. That's going to take some time to figure out all the little and huge problems.
LOL, no one paid for it just yet, all preorders go towards the price of the game, and can be canceled anytime (except for online orders) Sounds like a "true open beta" to you is just a chance to play the game early, which is not what its for. OB is basically polish and stress test while looking for more bugs, thats it. Nice try though.
So aside from the lag, how is the game? I've read a number of the threads on here and various rants/blogs about the beta but it's hard to tell what people actually think of the mechanics as they exist in the current beta version. I mean in terms of is it a slow grind, how's the class balance. I suppose the real question is: does it really have anything on WoW?
Daytona you should go to http://www.aionsource.com/ and check those forums.
You won't get much info here from people who have actually played it enough to compare the game to others or to review it.
Potentially different servers, with different setups, with different techs operating them, in a different hosting center, with a different set of regulations and capabilities, on a different payment model, on a relatively recently released patch.
That's more than enough reason for them to have issues despite the game being out in Asia for a while.
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How about you post the thread that gives out the Gamepath proxy server solution and disagnoses the problem rather than some legalese bullshit excuse making?
Thanks Jquik will do.
OB is not a demo of the game. Maybe they should just start calling them stress tests so stupid trolls can stop crying about not being able to play blah blah blah
People like you are even worse. There is a real problem and it has been disgnosed yand yet you are just as ignorant and do not even have a real problem and are STILL whining. Glass houses. STFU.
Technically you chose to preorder. If you chose because of OB then you preordered for the wrong reasons. Very few MMOs have give preorders this option and you should be glad they let you see some of the content.
It is an open beta. Open beta is a OPEN STRESS TEST of the servers using real-time implements. If they could do this by them selves open beta wouldn't exist. You are looking for a TRIAL which doesn't exist. Probably won't exist for another year.
Yes currently the only way to get into the Beta is by purchasing the game and/or FP. That doesn't mean there are not plans for a beta key later on thats for free. Ignorant assholes such as your self who post posts such as this need to figure what OPEN BETAs are about. More or less be glad you get to play a game before it's launch.
@neoterrar
The servers are completely different. They are set up on the EAST COAST of NA. Not the SOUTH of CHINA. So if you wish to go connect to china and lag worse, go buy the chinese retail. The game is polished codes. The servers are new and pretty much the reason for OB.
Playing: Guild Wars and Exteel
Loved: WoW, Guild Wars, FFXI, and Lineage 2
Liked: Exteel, WAR, and Lineage 1
Hated:City of Heroes, City of Villians, Matrix Online, Runescape, and D&D Online.
Waiting For: Aion, Guild Wars 2, FFXIV, and SW:TOR
yep its not aions fault ,its not their servers fault ,its not the game dev fault,its not ncsoft fault they havent touched it
so basicly its the customers fault ,as for patience i believe that is already covered ,its been what since may that beta have been running,prior that there was korea i believe
so lets all buy the game and have a lag tournament guys!
There is the problem.
Let me explain to you people this "lag" that you've just recently made acquaintance with:
It has plagued me since the last two CLOSED BETAS. It was such a big issue that HUNDREDS of people IN CLOSED BETA were posting on their beta forums and PEOPLE EVEN CONTACTED THEIR ISP'S TO SORT OUT THE ISSUE. It was determined that the problem was on NC Soft's end, since the forward path had no issues and there was nothing users could do to solve it other than use a proxy with different routing.
It took NC Soft two closed betas (a month) to even acknowledge the issue and now that the number of testers has more than doubled the proportion of people who use the same routing that I and other users use to get to NC Soft's server has also also more than likely doubled, which is why the crowd seems a lot more vocal than it was.
So please, stop trying to assuage us with meaningless promises when we've been fed the same garbage the past 2 months: This is a question of NA NC Soft's competence and so far they have shown nothing to indicate that they can handle it.
This is a sequence of characters intended to produce some profound mental effect, but it has failed.
Its good to see im not the only one with this problem.
I can barely make it past character creation then get on for a few minuets and BAM!
I'm lagged out and having the Aion homepage window open up on my computer.
it sucks >.<
I'm really disappointed so far and i know this is the open beta, and this is what its for to stress test it.
and so far id say its failed and with it being out in asia for as long as it has, they should know what kind of servers to use and how much buffer scripts and etc to add, and if they havent figured that out yet. Then i dont see how theyll figure it out in a few days. All and all Aion looks amazing but the lagg isnt and for me having to pay 5 dollars for this open beta i was expecting something better.
They should let the open beta be free so i wouldnt of had to spend my money on a game that i cant even access and question it because i was really excited for this game, now im just kind of disappointed.
Hopefully NCSOFT will turn it around because they normally dont put out disappointing games or so atleast i think.
Frankly, those EULA are questionable legally. Some day, there will be a class-action suit regarding their validity when you can't read them before buying and opening the product.
"" Voice acting isn't an RPG element....it's just a production value." - grumpymel2
In general the game is a lot of fun to compare it directly to WoW leads to a range of problems since at the high end the games are structured quite differently. WoW is a lot of fun and I expect Aion to be also but neither game is going to be for everyone. If you like one on one structured PvP with a ton of PvE content then WoW is your game if you want something a bit more open and crazy in the PvP area then Aion could be the game for you.
OK Ill probably get another warning from the mods for posting the truth here seems if you post the truth around here and it pisses anyone off you get in trouble for it but thats fine because Im not going to sit here and watch people get scammed.
1) Gamepath does NOT make any difference!! ( in fact the worst ping test I have gotten was using a paid gamepath account with a 22ms ping to the gamepath server ) In game I had 15547ms ping. I tested EVERY gamepath server in NA except one of the Atlanta server, and the best ping I had in game was off the worst gamepath ping to server.. 88ms to one of the LA servers = 337ms ping average in game.
2) This is NOT a BETA, people who keep calling this a BETA are clearly out of the NC loop, NC themselves called it a preview event, and before the comments start YES, I know its called an open beta, but the definition of open beta has changed VERY much over the last few years. Meaning it is being hosted to market the game not to find and fix bugs. I am not saying this has not generated some huge issues that have NC panicing and looking for solutions, but going into this event they were not anticipating any issues or problems. I was speaking with a GM in game for a few hours last night and NC's position at the time was the issues were on the players end and not, repeat NOT on NC's end. I heard over and over again, "Well you have to understand many of the people with problems are running the game on systems below minimum requirements."
Blink, ok Im running on a I7 975, with 6 gigs and twin 285's on fios.. had zero issues in CB6, zero issues before they pulled down servers last night for server maintance, and the game has been unplayable since... but the problem is on my end?
Ok... then..
Basically what I want to say here is something is seriously broken with this client build it is NOT your machine, or your connection, and NO snake doctor miracle drug is going to fix it so do not, please.. do not get sucked into any of these slick schemes some are pushing on some of the forums.
I like how someone from their staff put their rumor out that it was the top internet backbone owners in the entire world's fault. Not like all of the ATMs wouldn't break and the news of a massive internet blackout wouldn't be on TV like it was some kind of terrorist attack.
Who from ncsoft said today or yesterday that this lag is a client side problem, sorrow? Haven't seen that yet.
yep i believe ncsoft is due to call areanet to get some 101 training
gees its ncsoft also but men we get lush graphic no lag in pvp wich is very fast
in aion we re rubberbanding so much i wonder where they got their tech from lol
i say ncsoft should give a call to arenanet might be a bigger help then they had for the past 2 month of denayal lol
It was an in game GM, on Isphareal and Im sure it was a GM as he was in the starting area in at 50 with full PVP gear set : ) At least I hope he was a GM or we have an even bigger issue : )
I like how someone from their staff put their rumor out that it was the top internet backbone owners in the entire world's fault. Not like all of the ATMs wouldn't break and the news of a massive internet blackout wouldn't be on TV like it was some kind of terrorist attack.
its not a rumor lol those that have problem and test with tracert from aion get blocked
i tried it i got blocked by level3 in baltimore,other are blocked from same company in atlanta
and theres another company that happens a lot two .wont say their name since it hasnt happened to me
I think the point is that there are a few MAJOR issues coming to light with OB that NcSoft needs to let us know they reconize the problems and are working on them. I haven't seen that as yet. Continual updates would be appreciated as to the problems with the game.