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Open letter to Turbine

Preface: this letter is in response to a suspension due to a non-mmorpg.com posting re: Turbine's lack of updates to game exploits. It, in no way, is meant to promote such activity, but rather raise awareness as to the need for quality control and quick resolution for such matters in-game in order to preserve the challenge of the game-play experience.

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It is quite interesting that the staff at Turbine seem to have sufficient time to research CoC violations and related issues (which I can understand); however, it seems your same team is woefully inept at preventing gross exploiting and similar in-game play mannerisms amongst your player base. Ironic that those efforts are lacking, as they are what drove me away from the game in the first place. You state "Our ultimate goal is to provide an appropriately safe, fun, and engaging experience for our entire player community." That stance is somewhat surprising considering months went by where players could stand in doorways and avoid all damage - making end-game 6-man content such as the last fight in bk 6.8 ludicrously simple, duo a Moria 6 person instance with 2 hunters (or other class combinations), tank one of the game's end-game raid bosses with a pet thus mitigating a substancial component of the encounter's challenge, and chain that very instance - avoiding lockout timers thereby flooding the "market" with first age items. Perhaps you feel that CoC violations are more important than those issues; however, I can assure you that they are not.

These issues devaluate the very challenge that incents what most would consider "raid" style players and only serve to promote the sense that exploiting is more beneficial than actually learning (and overcoming) the challenges the content was meant to provide. The bar of success within the player community was measured not by one's skill and ability, but ultimately rather by one's ability to simply exploit content to one's advantage, to the point that players openly bragged about it in public channels.

 

In the future, might I suggest you invest more time to quality control and quickly correct flaws in your game as the priority and then worry about whether people are posting, etc. out of game as a secondary focus. Else, likely you won't have a sizeable player base to worry about, given the number of choices open to today's MMO player. I can comfortably say that you have confirmed that my decision to leave was, in fact, the correct one. I'll be posting this public message on other MMORPG chat sites as a warning to others considering a turbine experience.

 

Best regards,

 

 I'd love to hear if others have had similar exploit-related concerns, and what - if any - were your impressions.

Comments

  • LynxJSALynxJSA Member RarePosts: 3,334

    ur a coc violation

    -- Whammy - a 64x64 miniRPG 
    RPG Quiz - can you get all 25 right? 
    FPS Quiz - how well do you know your shooters?  
  • JeroKaneJeroKane Member EpicPosts: 7,098

    Everyone was using these lockout-bypass exploits in Europe like crazy too. And for a very long time.

    It was really pathetic. And it took Codemasters weeks before they came with a statement that it was an exploit and from that moment on action would be taken.

    Wich was completely pointless, as all the exploiters have been going on for weeks, got the stuff they wanted, flooded the market and got away unpunished.

    Never seen such lack of authority in a P2P MMO before as with Turbine and Codemasters in LOTRO.

  • yavozerbyavozerb Member Posts: 34

    so to sum up above wall of text,, *sniffle* *sniffle* they didn't fix what i wanted before anything else *sniffle* no i don't really understand what may have been happening behind the scenes but i wanted my stuff fixed *sniffle* and now i'm banned :( plz cry here and give me a hug

     

    i belive that sums up the original post :)

  • JeroKaneJeroKane Member EpicPosts: 7,098
    Originally posted by yavozerb


    so to sum up above wall of text,, *sniffle* *sniffle* they didn't fix what i wanted before anything else *sniffle* no i don't really understand what may have been happening behind the scenes but i wanted my stuff fixed *sniffle* and now i'm banned :( plz cry here and give me a hug
     
    i belive that sums up the original post :)



     

    Maybe read again.

    The people that exploited for weeks, not so longer got away with it and pretty much ruined the whole ingame economy.

    And the person that brought these exploits to attention got banned for it.

    Pretty pathetic if you ask me.  Just ban the person that brings it under attention, delete all the posts quickly and pretend nothing is wrong and nothing happened.

    /FAIL

  • GruntyGrunty Member EpicPosts: 8,657
    Originally posted by Guillermo197

    Originally posted by yavozerb


    so to sum up above wall of text,, *sniffle* *sniffle* they didn't fix what i wanted before anything else *sniffle* no i don't really understand what may have been happening behind the scenes but i wanted my stuff fixed *sniffle* and now i'm banned :( plz cry here and give me a hug
     
    i belive that sums up the original post :)



     

    Maybe read again.

    The people that exploited for weeks, not so longer got away with it and pretty much ruined the whole ingame economy.

    And the person that brought these exploits to attention got banned for it.

    Pretty pathetic if you ask me.  Just ban the person that brings it under attention, delete all the posts quickly and pretend nothing is wrong and nothing happened.

    /FAIL

    I know nothing about the incident but they were more likely to be banned for publicly telling others about the exploit and very probably about how to do the exploit than bringing it to the attention of Turbine or Codemasters privately as should be done.

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • yavozerbyavozerb Member Posts: 34

    yup, who knows..maybe this guy actually did see something happening ingame for months that none of the devs or gms saw.  yeah, right..they knew about it but adds were in the way doorways were cooded there was no "simple" fix that wouldn't have damaged or affected other mechanics, so to say "they did nothing, while this was happening" is stupid...you have no idea what was going at their end, or what problems they had, and no matter what you may think, ingame economies will stablize eventually you just might lose alot of money while that crash happens, heh marketing should push it as immersion :)

  • Asheron-RayAsheron-Ray Member Posts: 35

    TBO Turbine has a bunch of idiots running things... AC-1 = vista + AntiVirus conflicts... AC-2 - should be offered F2P or sold... They failed  with DDO..... LOTR is crap... They need to scrap the managment...

     

     

  • PapadamPapadam Member Posts: 2,102
    Originally posted by Asheron-Ray


    TBO Turbine has a bunch of idiots running things... AC-1 = vista + AntiVirus conflicts... AC-2 - should be offered F2P or sold... They failed  with DDO..... LOTR is crap... They need to scrap the managment...
     
     



     

    LotrO and DDO are 2 of the most played PC games right so I wouldnt call them failures ;)

    I agree with the OP that the exploits ruined alot of MoM and that Q&A haven been lacking lately but...

    Welcome to 4 months ago!

    If WoW = The Beatles
    and WAR = Led Zeppelin
    Then LotrO = Pink Floyd

  • Asheron-RayAsheron-Ray Member Posts: 35
    Originally posted by Papadam

    Originally posted by Asheron-Ray


    TBO Turbine has a bunch of idiots running things... AC-1 = vista + AntiVirus conflicts... AC-2 - should be offered F2P or sold... They failed  with DDO..... LOTR is crap... They need to scrap the managment...
     
     



     

    LotrO and DDO are 2 of the most played PC games right so I wouldnt call them failures ;)

    I agree with the OP that the exploits ruined alot of MoM and that Q&A haven been lacking lately but...

    Welcome to 4 months ago!



     

    lol ddo and lotr are not the most played games.... I do agree that offering ddo was a good idea.... but when a p2p game goes f2p, it means it has failed or it is losing a lot subs and the dev. is looking to min. the losses....

  • drbaltazardrbaltazar Member UncommonPosts: 7,856
    Originally posted by Asheron-Ray

    Originally posted by Papadam

    Originally posted by Asheron-Ray


    TBO Turbine has a bunch of idiots running things... AC-1 = vista + AntiVirus conflicts... AC-2 - should be offered F2P or sold... They failed  with DDO..... LOTR is crap... They need to scrap the managment...
     
     



     

    LotrO and DDO are 2 of the most played PC games right so I wouldnt call them failures ;)

    I agree with the OP that the exploits ruined alot of MoM and that Q&A haven been lacking lately but...

    Welcome to 4 months ago!



     

    lol ddo and lotr are not the most played games.... I do agree that offering ddo was a good idea.... but when a p2p game goes f2p, it means it has failed or it is losing a lot subs and the dev. is looking to min. the losses....

    your wrong on one part f2p market is a bigger market then a p2p market 

    a lot of country dont buy the game then try it 

    for them they try it then buy it 

    thats why f2p is becoming popular ,asia is a big market and lot of other country too started jumping on the f2p market

    true not all game can be wow 

    but all game still have to put food on the table if they want to release their next mmo in 4 years

  • Asheron-RayAsheron-Ray Member Posts: 35
    Originally posted by drbaltazar

    Originally posted by Asheron-Ray

    Originally posted by Papadam

    Originally posted by Asheron-Ray


    TBO Turbine has a bunch of idiots running things... AC-1 = vista + AntiVirus conflicts... AC-2 - should be offered F2P or sold... They failed  with DDO..... LOTR is crap... They need to scrap the managment...
     
     



     

    LotrO and DDO are 2 of the most played PC games right so I wouldnt call them failures ;)

    I agree with the OP that the exploits ruined alot of MoM and that Q&A haven been lacking lately but...

    Welcome to 4 months ago!



     

    lol ddo and lotr are not the most played games.... I do agree that offering ddo was a good idea.... but when a p2p game goes f2p, it means it has failed or it is losing a lot subs and the dev. is looking to min. the losses....

    your wrong on one part f2p market is a bigger market then a p2p market 

    a lot of country dont buy the game then try it 

    for them they try it then buy it 

    thats why f2p is becoming popular ,asia is a big market and lot of other country too started jumping on the f2p market

    true not all game can be wow 

    but all game still have to put food on the table if they want to release their next mmo in 4 years



     

    No, you are thinking of players not profit... P2P is still king in profits...The only reason a game goes from P2P to F2P is to cut thier loses. To make any gain they can, no matter how small it might be. It is for the stockholders who only see $$$$.

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