im just mad about what happened dude. sorry the "General" forums are no place for general chat.
Something similar happened to me, but in WoW. You have to call in and explain what happened, or else they will ignore you. If they still ignore you, then contact your bank/credit card company and file a complaint in an attempt to get the charges reversed, since you paid for a service that they should be providing you with; monetary things are really the only ones that catch their attention.
thank you, appreciate the help. this is highly frustrating. I'll have to call them tomorrow i guess, when i call it sounds like a 56k modem is answering.
I advise people not to use Aionarmory.com because i did and that could possibly well be the reason. Ugh
The reason that I am suspicious is that little of what you say makes any sense.
For example: How could NCSoft possibly connect your visit to a website to your in game character. Makes no sense.
Either way, if you are innocent your only hope is contact NCSoft, if you are guilty (and that's what I personally think) then you got what you deserved.
I advise people not to use Aionarmory.com because i did and that could possibly well be the reason. Ugh
The reason that I am suspicious is that little of what you say makes any sense.
For example: How could NCSoft possibly connect your visit to a website to your in game character. Makes no sense.
Either way, if you are innocent your only hope is contact NCSoft, if you are guilty (and that's what I personally think) then you got what you deserved.
Sometimes helpful sites contain malicious keyloggers, which could provide the person on the receiving end with your user name and password. Firefox running NoScript is usually the best precaution to take though.
This is a sequence of characters intended to produce some profound mental effect, but it has failed.
I advise people not to use Aionarmory.com because i did and that could possibly well be the reason. Ugh
The reason that I am suspicious is that little of what you say makes any sense.
For example: How could NCSoft possibly connect your visit to a website to your in game character. Makes no sense.
Either way, if you are innocent your only hope is contact NCSoft, if you are guilty (and that's what I personally think) then you got what you deserved.
My account gets jacked, they use it to sell their Kinah and advertise their site, NCSoft bans it.
and i said Aionarmory.com could potentially be the reason because that is the only site i've been to besides the official Aion site. but i got an email from NCSoft saying i got banned for selling Kinah and in-game items. so if my account is hacked and then they use it to promote their site, that's exactly what it will be banned for. so im just trying to warn others to be careful.
if im correct, selling any in game items or currency for real money is illegal. you got what you deserved.
if you're correct? yet if i told you otherwise you still would force your opinions to persuade others i am a bad guy. why do people get off on trying to accuse and hate so much these days, why does it take so much for someone to believe there could be an honest person out there?
I did not sell or buy Kinah, or items or accounts whatever. I earned all mine.
saying "if im correct" meaning i dont know if i am or not. im not forcing anything on anyone. obviously with your last statement you deserved to get banned. dont be dumb.
So he deseves to be banned for diagreeing with you on a message board? You've got a twisted sense of morality. By your logic, you deserve to be banned for insulting him per mmorpg.com's TOS. You did read and agree to them, and at least we have hard evidence of your infraction.
My account gets jacked, they use it to sell their Kinah and advertise their site, NCSoft bans it.
Safeguarding the account is YOUR responsibility. If someone jacks is and sells gold it is no different from you selling gold from the account. There is no way to separate that from the what actually happened.
Every gold seller in the world will claim that their account has been hijacked.
It is just like if your dog bites someone, it is your fault.
if im correct, selling any in game items or currency for real money is illegal. you got what you deserved.
if you're correct? yet if i told you otherwise you still would force your opinions to persuade others i am a bad guy. why do people get off on trying to accuse and hate so much these days, why does it take so much for someone to believe there could be an honest person out there?
I did not sell or buy Kinah, or items or accounts whatever. I earned all mine.
saying "if im correct" meaning i dont know if i am or not. im not forcing anything on anyone. obviously with your last statement you deserved to get banned. dont be dumb.
dude be reasonable. i am just pissed right now cause i just robbed.
i was being reasonable until you forced me not to be by assuming you knew what i meant and then you didnt. stay off this site and actually spend your time calling ncsoft. noone here can help you or cares.
Now this is where you fail. He posted this to ask if any 'random' banning has happened to anyone else. While he is making a effort to contact NCsoft. Now your statement of ''noone here can help you or care" That also fails because look at all of the posts regarding his situation and giving him advice seriously STFU
Originally posted by MortisRex So he deseves to be banned for diagreeing with you on a message board? You've got a twisted sense of morality.
what? no he got banned for selling gold - just admited it - accounts never get banned for no reason - everyone who says differently is lying - it is very simple really
Edit: ps it was not random banning, but a gold seller has been banned! cheers to that!
My account gets jacked, they use it to sell their Kinah and advertise their site, NCSoft bans it.
Safeguarding the account is YOUR responsibility. If someone jacks is and sells gold it is no different from you selling gold from the account. There is no way to separate that from the what actually happened.
Every gold seller in the world will claim that their account has been hijacked.
It is just like if your dog bites someone, it is your fault.
From NCSoft's point of view that's how it will be looked at, but that doesn't change the fact that i am not the gold seller. If i wasn't home and my dog dug a hole under the fence and bit someone. logically how is it my fault? any person in their right mind would see that i am not to blame.
Originally posted by MortisRex So he deseves to be banned for diagreeing with you on a message board? You've got a twisted sense of morality.
what? no he got banned for selling gold - just admited it - accounts never get banned for no reason - everyone who says differently is lying - it is very simple really
Edit: ps it was not random banning, but a gold seller has been banned! cheers to that!
What the hell? Is Donjuanamigo an alt account, or something? I think you're mildly autistic.
This is a sequence of characters intended to produce some profound mental effect, but it has failed.
Originally posted by MortisRex So he deseves to be banned for diagreeing with you on a message board? You've got a twisted sense of morality.
what? no he got banned for selling gold - just admited it - accounts never get banned for no reason - everyone who says differently is lying - it is very simple really
Edit: ps it was not random banning, but a gold seller has been banned! cheers to that!
It sucks because gold sellers probably don't even go to forums and talk to people about what happened. if i were a gold seller i would be selling gold right now. why would i sell gold anyway? do you realize how little money gold sellers make? i couldnt make the $15 i pay a month for the damn game.
Maybe, but for what reason? and one voice wouldn't have my account Banned.
Did you accidentally report someone (a legitimate player) using that /autoreporthunting feature?
I accidentally did when I received a tell from someone as I was hitting that command for a gold seller.
No, i saw someone mention that command in game once, but i never did get to use it.
Yeah just call them up man, Companies ban people wrongly all the time, i had some friends have that happen in WoW when blizz did one of their massive ban sweeps. they called up blizz and got it fixed up with an apology and some free time. Just ignore the NC fanbots, they can't seem to believe a company could ever make a mistake.
"The great thing about human language is that it prevents us from sticking to the matter at hand." - Lewis Thomas
Did you buy your CD key from ANYWHERE other than Steam or the official NCSoft site? They have banned people who bought their CD keys from specific websites and those people will not be unbanned, according to NCSoft.
The reason that I am suspicious is that little of what you say makes any sense. For example: How could NCSoft possibly connect your visit to a website to your in game character. Makes no sense. Either way, if you are innocent your only hope is contact NCSoft, if you are guilty (and that's what I personally think) then you got what you deserved.
Some MMORPGs (like WoW) are able to check the names of websites you currently have opened in a browser while you run WoW, and compared those names with that on a blacklist of theirs.
Anyway, about the op:
There are three possibilities what happened. Either you did something that deserved a ban (according to NCsoft that is, not necessarily according to you). In that case... well, then you just deserved it.
Or your account was "hacked" (meaning you chose an insecure password, gave it away, or were naive enough to reply to phishing emails and went to insecure websites about that game). In that case, your naivity did cost you a bunch to have you learn a lesson. Which means you didn't really deserve it but on the other hand it was your fault to some degree.
Or it was simply a mistake and you were collateral damage in NCsofts hunt on goldspammers. In that case, contact them, phone them, email them or whatever. They are not interested in banning innocent people either since that only results in unhappy customers and a bad reputation which they surely don't want.
If its any consolation, ignore the "you must have screwed up/ bought gold/ got reported " trolls. It does happen. I had same situation with sony . Got in to find my Vanguard account banned. Contacted them, and was told I had been selling gold on my everquest 2 account. Informed them that my eq2 account had been closed for 18 months. they investigated and apologised as they found a number of accounts had been hacked. as has been said, best to contact nc soft. good luck.
Did you buy your CD key from ANYWHERE other than Steam or the official NCSoft site? They have banned people who bought their CD keys from specific websites and those people will not be unbanned, according to NCSoft.
I would really like to emphasize this, as it seems to be the most likely at this point. I'm not saying you did anything wrong, some people buy CD keys at other places that ARE legit. There were a few sites selling cheaper than NCSoft and they decided to ban all those keys. You can dispute it with the website you bought from, which I would do. I haven't seen you reply to this thread in a bit but please let us know if you bought your key anywhere else, as this is the most likely case.
It is sad that you won't get your account back, but you can get your money back.
They can't even f*cking ban the gold spammers but they ban me for selling gold what the f*ck Ncsoft!? seriously this is bullshit. I never once went to any site advertised in the game.
I advise people not to use Aionarmory.com because i did and that could possibly well be the reason. Ugh
Am I missing something or is this an admission of being the seller in a RMT transaction? I'm not sayin... I'm just sayin... This can be interpreted as an admission of RMT. The gold spammers maybe just have a more recognizable form of advertisement. Spamming or no spamming, if one did partake in RMTs and RMTs is against the EULA, that would deserve a ban.
Being at the char select screen I'm sure had nothing to do with it. It was probably just a coincidence that the banning happened during an unusually long time in the char select screen. I think that part is just pure coincidence.
Personally, I think you're one of the ones that went to that website I shall not name that was keylogging folks. Even if you were, I wouldn't hold it against you because seems quite a few did and as much as some are flaming those that went there it said they were giving away kinah not asking for you to buy any so I'm not sure why some are raking those that did go there over the coals. Not to mention they set it up to look like the actual NCSoft site so some probably had no idea they were going to a different site and some probably still don't. After a day or two the gold spammers started using those accounts to spam their messaging so people that had those accounts eventually got banned. Even saw a toon as high as lvl 24 doing the spam so you know that person's account was jacked.
There are a few running around with banned accounts right now that didn't actually sell any gold or participate in any wrongdoing. They simply made the mistake of going to that site. If you are one of those people I'm not sure what you can do. Either way, whether this was a completely false banning or your account was keylogged I feel for ya.
Best advice I can give is safeguard your info and if you're not sure about a site don't go to it, or if something sounds to good to be true it probably is.
1. For god's sake mmo gamers, enough with the analogies. They're unnecessary and your comparisons are terrible, dissimilar, and illogical.
2. To posters feeling the need to state how f2p really isn't f2p: Players understand the concept. You aren't privy to some secret the rest are missing. You're embarrassing yourself.
3. Yes, Cpt. Obvious, we're not industry experts. Now run along and let the big people use the forums for their purpose.
So i log off and leave my game sitting at the character selection screen and go out to dinner. I come back to find my Account Banned... I've had my Block List full of spammers and was not a victim of the stupid "Prompted" Messages. I've never in my online experience had one of my accounts "hacked" and ive played since Everquest. Has anyone else had their account randomly Banned?
Same thing has happened to me. I have never purchased anything or sold anything to a third party, have never used third party software or any hacks, and have never exhibited harassing behavior or anything. I have never been to any sites regarding Aion except for the main site and this one, which is a different login.
I am just a low key casual player who logs in for an hour or two a night and have only reached level 11 so I was really surprised to see my account banned and no email or explanation at all.
I am not even really active in the in-game chat so I don't really know what is going on. Hopefully I can get a response from someone at NCSOFT soon and have it resolved.
Comments
Something similar happened to me, but in WoW. You have to call in and explain what happened, or else they will ignore you. If they still ignore you, then contact your bank/credit card company and file a complaint in an attempt to get the charges reversed, since you paid for a service that they should be providing you with; monetary things are really the only ones that catch their attention.
thank you, appreciate the help. this is highly frustrating. I'll have to call them tomorrow i guess, when i call it sounds like a 56k modem is answering.
The reason that I am suspicious is that little of what you say makes any sense.
For example: How could NCSoft possibly connect your visit to a website to your in game character. Makes no sense.
Either way, if you are innocent your only hope is contact NCSoft, if you are guilty (and that's what I personally think) then you got what you deserved.
The reason that I am suspicious is that little of what you say makes any sense.
For example: How could NCSoft possibly connect your visit to a website to your in game character. Makes no sense.
Either way, if you are innocent your only hope is contact NCSoft, if you are guilty (and that's what I personally think) then you got what you deserved.
Sometimes helpful sites contain malicious keyloggers, which could provide the person on the receiving end with your user name and password. Firefox running NoScript is usually the best precaution to take though.
This is a sequence of characters intended to produce some profound mental effect, but it has failed.
The reason that I am suspicious is that little of what you say makes any sense.
For example: How could NCSoft possibly connect your visit to a website to your in game character. Makes no sense.
Either way, if you are innocent your only hope is contact NCSoft, if you are guilty (and that's what I personally think) then you got what you deserved.
My account gets jacked, they use it to sell their Kinah and advertise their site, NCSoft bans it.
and i said Aionarmory.com could potentially be the reason because that is the only site i've been to besides the official Aion site. but i got an email from NCSoft saying i got banned for selling Kinah and in-game items. so if my account is hacked and then they use it to promote their site, that's exactly what it will be banned for. so im just trying to warn others to be careful.
if you're correct? yet if i told you otherwise you still would force your opinions to persuade others i am a bad guy. why do people get off on trying to accuse and hate so much these days, why does it take so much for someone to believe there could be an honest person out there?
I did not sell or buy Kinah, or items or accounts whatever. I earned all mine.
saying "if im correct" meaning i dont know if i am or not. im not forcing anything on anyone. obviously with your last statement you deserved to get banned. dont be dumb.
So he deseves to be banned for diagreeing with you on a message board? You've got a twisted sense of morality. By your logic, you deserve to be banned for insulting him per mmorpg.com's TOS. You did read and agree to them, and at least we have hard evidence of your infraction.
Safeguarding the account is YOUR responsibility. If someone jacks is and sells gold it is no different from you selling gold from the account. There is no way to separate that from the what actually happened.
Every gold seller in the world will claim that their account has been hijacked.
It is just like if your dog bites someone, it is your fault.
if you're correct? yet if i told you otherwise you still would force your opinions to persuade others i am a bad guy. why do people get off on trying to accuse and hate so much these days, why does it take so much for someone to believe there could be an honest person out there?
I did not sell or buy Kinah, or items or accounts whatever. I earned all mine.
saying "if im correct" meaning i dont know if i am or not. im not forcing anything on anyone. obviously with your last statement you deserved to get banned. dont be dumb.
dude be reasonable. i am just pissed right now cause i just robbed.
i was being reasonable until you forced me not to be by assuming you knew what i meant and then you didnt. stay off this site and actually spend your time calling ncsoft. noone here can help you or cares.
Now this is where you fail. He posted this to ask if any 'random' banning has happened to anyone else. While he is making a effort to contact NCsoft. Now your statement of ''noone here can help you or care" That also fails because look at all of the posts regarding his situation and giving him advice seriously STFU
what? no he got banned for selling gold - just admited it - accounts never get banned for no reason - everyone who says differently is lying - it is very simple really
Edit: ps it was not random banning, but a gold seller has been banned! cheers to that!
Safeguarding the account is YOUR responsibility. If someone jacks is and sells gold it is no different from you selling gold from the account. There is no way to separate that from the what actually happened.
Every gold seller in the world will claim that their account has been hijacked.
It is just like if your dog bites someone, it is your fault.
From NCSoft's point of view that's how it will be looked at, but that doesn't change the fact that i am not the gold seller. If i wasn't home and my dog dug a hole under the fence and bit someone. logically how is it my fault? any person in their right mind would see that i am not to blame.
what? no he got banned for selling gold - just admited it - accounts never get banned for no reason - everyone who says differently is lying - it is very simple really
Edit: ps it was not random banning, but a gold seller has been banned! cheers to that!
What the hell? Is Donjuanamigo an alt account, or something? I think you're mildly autistic.
This is a sequence of characters intended to produce some profound mental effect, but it has failed.
what? no he got banned for selling gold - just admited it - accounts never get banned for no reason - everyone who says differently is lying - it is very simple really
Edit: ps it was not random banning, but a gold seller has been banned! cheers to that!
It sucks because gold sellers probably don't even go to forums and talk to people about what happened. if i were a gold seller i would be selling gold right now. why would i sell gold anyway? do you realize how little money gold sellers make? i couldnt make the $15 i pay a month for the damn game.
Maybe, but for what reason? and one voice wouldn't have my account Banned.
Did you accidentally report someone (a legitimate player) using that /autoreporthunting feature?
I accidentally did when I received a tell from someone as I was hitting that command for a gold seller.
Maybe, but for what reason? and one voice wouldn't have my account Banned.
Did you accidentally report someone (a legitimate player) using that /autoreporthunting feature?
I accidentally did when I received a tell from someone as I was hitting that command for a gold seller.
No, i saw someone mention that command in game once, but i never did get to use it.
Maybe, but for what reason? and one voice wouldn't have my account Banned.
Did you accidentally report someone (a legitimate player) using that /autoreporthunting feature?
I accidentally did when I received a tell from someone as I was hitting that command for a gold seller.
No, i saw someone mention that command in game once, but i never did get to use it.
Yeah just call them up man, Companies ban people wrongly all the time, i had some friends have that happen in WoW when blizz did one of their massive ban sweeps. they called up blizz and got it fixed up with an apology and some free time. Just ignore the NC fanbots, they can't seem to believe a company could ever make a mistake.
"The great thing about human language is that it prevents us from sticking to the matter at hand."
- Lewis Thomas
Did you buy your CD key from ANYWHERE other than Steam or the official NCSoft site? They have banned people who bought their CD keys from specific websites and those people will not be unbanned, according to NCSoft.
-Computer specs no one cares about: check.
-MMOs played no one cares about: check.
-Xfire stats no one cares about: check.
-Signature no one cares about: check.
------------------------------------------------------------
-Narcissism: check.
Some MMORPGs (like WoW) are able to check the names of websites you currently have opened in a browser while you run WoW, and compared those names with that on a blacklist of theirs.
Anyway, about the op:
There are three possibilities what happened. Either you did something that deserved a ban (according to NCsoft that is, not necessarily according to you). In that case... well, then you just deserved it.
Or your account was "hacked" (meaning you chose an insecure password, gave it away, or were naive enough to reply to phishing emails and went to insecure websites about that game). In that case, your naivity did cost you a bunch to have you learn a lesson. Which means you didn't really deserve it but on the other hand it was your fault to some degree.
Or it was simply a mistake and you were collateral damage in NCsofts hunt on goldspammers. In that case, contact them, phone them, email them or whatever. They are not interested in banning innocent people either since that only results in unhappy customers and a bad reputation which they surely don't want.
Let's play Fallen Earth (blind, 300 episodes)
Let's play Guild Wars 2 (blind, 45 episodes)
You didnt buy Gold yet you noob!
Hi Ravish;
If its any consolation, ignore the "you must have screwed up/ bought gold/ got reported " trolls. It does happen. I had same situation with sony . Got in to find my Vanguard account banned. Contacted them, and was told I had been selling gold on my everquest 2 account. Informed them that my eq2 account had been closed for 18 months. they investigated and apologised as they found a number of accounts had been hacked. as has been said, best to contact nc soft. good luck.
I would really like to emphasize this, as it seems to be the most likely at this point. I'm not saying you did anything wrong, some people buy CD keys at other places that ARE legit. There were a few sites selling cheaper than NCSoft and they decided to ban all those keys. You can dispute it with the website you bought from, which I would do. I haven't seen you reply to this thread in a bit but please let us know if you bought your key anywhere else, as this is the most likely case.
It is sad that you won't get your account back, but you can get your money back.
-Computer specs no one cares about: check.
-MMOs played no one cares about: check.
-Xfire stats no one cares about: check.
-Signature no one cares about: check.
------------------------------------------------------------
-Narcissism: check.
Now I know not to ever leave my game sitting at the character selection screen.
Am I missing something or is this an admission of being the seller in a RMT transaction? I'm not sayin... I'm just sayin... This can be interpreted as an admission of RMT. The gold spammers maybe just have a more recognizable form of advertisement. Spamming or no spamming, if one did partake in RMTs and RMTs is against the EULA, that would deserve a ban.
Being at the char select screen I'm sure had nothing to do with it. It was probably just a coincidence that the banning happened during an unusually long time in the char select screen. I think that part is just pure coincidence.
I'm not creative enough to have a signature
Personally, I think you're one of the ones that went to that website I shall not name that was keylogging folks. Even if you were, I wouldn't hold it against you because seems quite a few did and as much as some are flaming those that went there it said they were giving away kinah not asking for you to buy any so I'm not sure why some are raking those that did go there over the coals. Not to mention they set it up to look like the actual NCSoft site so some probably had no idea they were going to a different site and some probably still don't. After a day or two the gold spammers started using those accounts to spam their messaging so people that had those accounts eventually got banned. Even saw a toon as high as lvl 24 doing the spam so you know that person's account was jacked.
There are a few running around with banned accounts right now that didn't actually sell any gold or participate in any wrongdoing. They simply made the mistake of going to that site. If you are one of those people I'm not sure what you can do. Either way, whether this was a completely false banning or your account was keylogged I feel for ya.
Best advice I can give is safeguard your info and if you're not sure about a site don't go to it, or if something sounds to good to be true it probably is.
1. For god's sake mmo gamers, enough with the analogies. They're unnecessary and your comparisons are terrible, dissimilar, and illogical.
2. To posters feeling the need to state how f2p really isn't f2p: Players understand the concept. You aren't privy to some secret the rest are missing. You're embarrassing yourself.
3. Yes, Cpt. Obvious, we're not industry experts. Now run along and let the big people use the forums for their purpose.
it is like in a prison - no one thinks they should be locked up
true, but I'm not crazy.
Funny thing, crazy people don't know they are crazy either.
_______
|___
\_______/
=
|X| \*........*/ |X|
|X|_________|X|
You wouldn't understand
Same thing has happened to me. I have never purchased anything or sold anything to a third party, have never used third party software or any hacks, and have never exhibited harassing behavior or anything. I have never been to any sites regarding Aion except for the main site and this one, which is a different login.
I am just a low key casual player who logs in for an hour or two a night and have only reached level 11 so I was really surprised to see my account banned and no email or explanation at all.
I am not even really active in the in-game chat so I don't really know what is going on. Hopefully I can get a response from someone at NCSOFT soon and have it resolved.
RIP SWG
Kaldin Brine - Master Armorsmith
Kaldier Brine - Master Rifleman
it is like in a prison - no one thinks they should be locked up
true, but I'm not crazy.
Funny thing, crazy people don't know they are crazy either.
Ah yes, but we are all crazy in our own little way
"Do not fret! Your captain is about to enter Valhalla!" - General Beatrix of Alexandria
"The acquisition of knowledge is of use to the intellect, for nothing can be loved or hated without first being known." - Leo da Vinci