Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Quick Links
Login server down AGAIN
fizzle32
Member Posts: 171
Ugh. In the past 2 weeks I don't think I've been able to play more thn a few hours, the servers are constantly down. The login server crashes almost every night, and the message board login is down 2/3 of the time.
So I go into the game, login server's down, so I go to the boards to report it and...
Login Server's down.
So I go into tech support to send an e-mail and...error message
One guy was able to login to the message board and posted "hey I can't login" and some moron from Blizzard posted back "We're sorry about the 16 hour maintenance" which isn't what the poster was talking about. He couldn't login to the game, right this minute, and almost nobody is logged into the boards to be able to report the outage.
And I go to the server status monitor and all the servers are reportly "up" and no problems.
All these technical problems are getting really old. WoW is a great game, just wish it stayed up long enough for me to be able to play it.
I bet EQ2 doesn't have these huge outtages.
Comments
Yah, since it doesnt have 500+ subscribers.
Eq2 did indeed have some downtime a while back. I have no idea how much WoW has been down but I've read that a lot of people cant log in. Not sure if it's blizz's fault or not. If they don't watch out they could pick up a bad rep like SOE does. Then every game they put out from then on is looked at as "crap" because their CS is bad.
All in all it seems WoW has had a pretty rocky release. Not sales wise but problem wise. Hopefully all problems can be solved.
Sounds like the hours you have to play coincide with the same time outages are planned. I play on EST and haven't noticed too many server downtimes. Coming from a IT background, I'm used to outages - not to say they aren't inconvenient, I've just learned to be patient I guess.
BTW I'll take that bet.
Sounds like the hours you have to play coincide with the same time outages are planned. I play on EST and haven't noticed too many server downtimes. Coming from a IT background, I'm used to outages - not to say they aren't inconvenient, I've just learned to be patient I guess.
BTW I'll take that bet.
Ya I have to agree with above. I play on a central server and I'm in an eastern time zone. I've never signed in when the server was down. And my play hours range from 8-9 in the morning, to 1-3 at night. I'm sure your log in problems are a pain in the a**, but it may just be a matter of the time zone your in.
To the original poster, EQ2 had some problems as well, like ALL other online games. None are immune to down time.
----------------------------------------------------------------------------------------------------------------------------------------------------------I suppose anyone who spends most of their time doing one thing has their head up their ass and if they do something that you enjoy but make money off it they must be evil.
But i bet if i wrote a song about my bitches sippin on my 40 and how i like to grind them then beat'm i'd be your hero and you'd give me your money?
-Copeland
Yeah... I've only had a login problem twice. I know people who have had lotsa problems logging in.
Sure the game has problems, but a few things to consider:
Blizz has sold more than 600 thousand copies of WoW, thats a helluva lotta people playing on a little more than 80 servers.
This is the first MMO blizz has made, they have great experience making games, but none with MMO's, unlike SOE and other companies.
And although Blizz'z CS is the greatest, its a lot better than ive experienced in the past. If some servers are down for more than a day, twice they went and extended the 30 day free trial for EVERYONE that had an account, not just the people that had chars. on those servers.
And please don't flame me, saying im some sortta fanboy, cause im not.
The LOGIN server for their message board is down like 3/4 of the day. I can raaaaaaarely ever post about an in-game issue. In fact it's down right now, and I'm trying to login to read replies to a post I wrote earlier.
Even though it's down, I still see the message board scrolling, so I guess other people were able to login hours earlier. I've been trying to login for a fucking hour now.
It's disgusting.
it happens alot
get free computer, and other electronics not a scam! read ALL the site and you will see that its not a scam
http://www.power2source.com/index.php?ref_id=10871
600,000 copies is just what it says, 600,000, not 600,000 currently paying customers, and they said they had 200,000 simulatanious people on over holiday, not that much considering the game has yet to release in Europe and other places and that would make most poeple generaly play around 7:00 pm roughly, putting them all on about the same time. Anyway, that was before free trial is up, there is probably a good amount switching games, or were never planning to continue to play
and the comment about Blizzard's CS be the greatest is just pure BS, i hope that was a typo
~~~~~~~~~~~~~~~~~~~~~~~~
-EQ1 character:Grotub, shaman of the Tribunal server <retired>
-Eq2 character: Grotub, mystic of the Crushbone server
-Eq2 guild: Imperium Arcanum; on Crushbone server
600,000 copies is just what it says, 600,000, not 600,000 currently paying customers, and they said they had 200,000 simulatanious people on over holiday, not that much considering the game has yet to release in Europe and other places and that would make most poeple generaly play around 7:00 pm roughly, putting them all on about the same time. Anyway, that was before free trial is up, there is probably a good amount switching games, or were never planning to continue to play
and the comment about Blizzard's CS be the greatest is just pure BS, i hope that was a typo
~~~~~~~~~~~~~~~~~~~~~~~~
-EQ1 character:Grotub, shaman of the Tribunal server <retired>
-Eq2 character: Grotub, mystic of the Crushbone server
-Eq2 guild: Imperium Arcanum; on Crushbone server
i doubt most people payed $50 just to play for a month. I think thats just rubbish.
----------------------------------------------------------------------------------------------------------------------------------------------------------I suppose anyone who spends most of their time doing one thing has their head up their ass and if they do something that you enjoy but make money off it they must be evil.
But i bet if i wrote a song about my bitches sippin on my 40 and how i like to grind them then beat'm i'd be your hero and you'd give me your money?
-Copeland
600,000 copies indeed doesn't mean 600,000 subscribers. But it means nearly 600,000 subscribers as most people who buy the game will subscribe to it. And sales numbers are comparable from game to game, thus that number DOES indicate something. (in example, if another MMOG sells 300,000 copies you can say they get about half the amount of subscribers as the game that sold 600,000. Be it 200,000 subscribers or whatever, doesn't matter. Its relative.)
Whats your point in saying that "200,000 simultanious people on over holiday, not that much considering the game has yet to release in Europe and other places and that would make most people generaly play around 7:00 pm roughtly putting them all on about the same time."
First of all, 7:00 pm is 7:00 pm. Thats not 'roughly' the same time, its exactly the same time. Although I'm pretty sure thats what you meant to say.
7:00 pm is different all around the world actually, which I'm pretty sure you're aware of, as I think you're trying to indicate that when everyone in the world plays in the US that everybody will be online at 7 pm... but what does that matter? People in Europe will get their own servers. Some will play in the US, I'm sure. But most will stay on their own servers.
And Korea will get their own servers. And Australia will get their own servers. So, that doesn't increase the US load so much.
And still, for Europeans, your 7 pm will be about 1:00 am the next day. While for Koreans it'll be about 7:00 am (didn't look it up.. but its about right. timeanddate.com/worldclock/ for those that want to check)
But all of that aside ... what does that have to do with an outage on the login server? I mean.. login server down is login server down, right? No matter if 200,000 people try to login simultanious or whether 500,000 poeple try to login simultanious. Theoreticly, no one should get in.
As for people not planning to play... I don't think those people would've bought the game. But, some people may have gotten it as a present for Christmas and not play it. Sure, could be.
But then there's also people who buy the game and not subscribe immediately, perhaps because of school exams or other things requiring their focus.
But have a look at www.mmogchart.com .. There you'll see that most great games actually get increasing customer base over time, and most other games at least keep forabout the same amount of subscribers as a year after their launch. This shows that even if people go away, others will replace them, and the community will either grow or stay equal for years.
And last but certainly not least I'd like to comment on your nonsense remark:
"and the comment about Blizzard's CS be the greatest is just pure BS, i hope that was a typo"
IF indeed you hope that was a typo, then why don't you back that up with some reason why you think that its not true? Why is Blizzard's CS not the greatest?
Saying that something is pure bullshit but not backing it up with actual evidence or experiences is actually worse than not saying anything at all.
Cheers,
Nash
_____
42
_____
42
"A day without denial is a day you've got to face."
"I fear no enemy! For the Khala is my strength! I fear not death. For our strength is eternal!" - Fenix
"I fear no enemy! For the Khala is my strength! I fear not death. For our strength is eternal!" - Fenix
Oh, im sorry, was that sarcasm? HAHA Thats awesome!!!
"I fear no enemy! For the Khala is my strength! I fear not death. For our strength is eternal!" - Fenix
"I fear no enemy! For the Khala is my strength! I fear not death. For our strength is eternal!" - Fenix
Mr. Rubbish Meet my friend Captain Dyslexia. '' Anyway, that was before free trial is up, there is probably a good amount switching games, or were never planning to continue to play'' thats what i was disagreeing with. Read before you post.
----------------------------------------------------------------------------------------------------------------------------------------------------------I suppose anyone who spends most of their time doing one thing has their head up their ass and if they do something that you enjoy but make money off it they must be evil.
But i bet if i wrote a song about my bitches sippin on my 40 and how i like to grind them then beat'm i'd be your hero and you'd give me your money?
-Copeland
600,000 copies indeed doesn't mean 600,000 subscribers. But it means nearly 600,000 subscribers as most people who buy the game will subscribe to it. And sales numbers are comparable from game to game, thus that number DOES indicate something. (in example, if another MMOG sells 300,000 copies you can say they get about half the amount of subscribers as the game that sold 600,000. Be it 200,000 subscribers or whatever, doesn't matter. Its relative.)
Whats your point in saying that "200,000 simultanious people on over holiday, not that much considering the game has yet to release in Europe and other places and that would make most people generaly play around 7:00 pm roughtly putting them all on about the same time."
First of all, 7:00 pm is 7:00 pm. Thats not 'roughly' the same time, its exactly the same time. Although I'm pretty sure thats what you meant to say.
7:00 pm is different all around the world actually, which I'm pretty sure you're aware of, as I think you're trying to indicate that when everyone in the world plays in the US that everybody will be online at 7 pm... but what does that matter? People in Europe will get their own servers. Some will play in the US, I'm sure. But most will stay on their own servers.
And Korea will get their own servers. And Australia will get their own servers. So, that doesn't increase the US load so much.
And still, for Europeans, your 7 pm will be about 1:00 am the next day. While for Koreans it'll be about 7:00 am (didn't look it up.. but its about right. timeanddate.com/worldclock/ for those that want to check)
But all of that aside ... what does that have to do with an outage on the login server? I mean.. login server down is login server down, right? No matter if 200,000 people try to login simultanious or whether 500,000 poeple try to login simultanious. Theoreticly, no one should get in.
As for people not planning to play... I don't think those people would've bought the game. But, some people may have gotten it as a present for Christmas and not play it. Sure, could be.
But then there's also people who buy the game and not subscribe immediately, perhaps because of school exams or other things requiring their focus.
But have a look at www.mmogchart.com .. There you'll see that most great games actually get increasing customer base over time, and most other games at least keep forabout the same amount of subscribers as a year after their launch. This shows that even if people go away, others will replace them, and the community will either grow or stay equal for years.
And last but certainly not least I'd like to comment on your nonsense remark:
"and the comment about Blizzard's CS be the greatest is just pure BS, i hope that was a typo"
IF indeed you hope that was a typo, then why don't you back that up with some reason why you think that its not true? Why is Blizzard's CS not the greatest?
Saying that something is pure bullshit but not backing it up with actual evidence or experiences is actually worse than not saying anything at all.
Cheers,
Nash
_____
42
well tell me how blizzard's CS is the best? much easier than comparing it with every other company out there. Well heres one way its crap, they don't keep the player base informed, as someone posted in another topic, the stuff says that its up, even if its not, and in different thigns if you have a problem in which you can't log in due to errors and such then it takes Blizzard a long time to get you running again
think about this, WoW is not released in Europe, or Korea, so that would leave 99% of the people in the US, the only place (besides Korea) where Blizzard cares about you, you live in Europe, screw you , we don't care. As i was saying, the US does not cover many timezones, 3 or 4, don't remeber, don't care, but nothing compared to Russia or something with many more timezones. So if its 7 pm central, it would be 6 and 8 everywhere else....those are peak playing times, thus you would result in much if not all of the player base to be on, especially only a day or two after release. If you sell around 600,000 copies, then you would expect to have at least 1/3 of them being on at one time especially since the game is geared towards a younger crowd (not saying that all who play it are young kids, just one look at it, and you can tell, not just by graphics), and they would have a winter break, thus being able to be on. And as mentioned before with the times, it would not be an amazing feat to have 1/3 of the base on at one time.....before the servers crash
Bnet kiddies, yes there are alot, most just bought the game or got it for Christmas without the intention to play for longer periods of time than the free month that was given by Blizzard. And due to all this server BS and CS problems you are finding that many more people are leaving for others game such as Eq2, previous games they have owned, games coming out like DnL, Vanguard, ect, not trying to name any names of course, as this is a conversation about Blizzard, not any other game, so keep it on focus.
Again i'll bring up the CS of Blizzard......they are certainly by no means the greatest, they don't handle there forums, if you have a problem and post it on the forums, you get flamed to death by rabid bnet kiddies and are basically left to die. If 1/4 of the population is having problems with the game, then that means there are problems with the game itself, especially considering how low the specs are. If what they suggest doesn't work, then they bassically don't care anymore, Blizzard CS has never been the best....EVER, and until you prove me wrong, i will continue to say so: Blizzard's CS sucks! All because you had a good experiance with them doesn't mean that they are good, this is just a small percentage of the people, hell, this site is bascially 10 WoW fans with multiple acounts, i mean, come on, people post saying about how good WoW is when they have 1 post, i mean come on, i can take a guess at who actually was posting.
<edit> i should put the CS is BS thing in context, read this:
And although Blizz'z CS is the greatest, its a lot better than ive experienced in the past. If some servers are down for more than a day, twice they went and extended the 30 day free trial for EVERYONE that had an account, not just the people that had chars. on those servers.
it rolls together like there should be a not inbetween the and greatest: And although Blizz'z CS is not the greatest, its alot better than ive experienced in the past....
as opposed to:
and although Blizz'z CS is the greatest, its alot better than ive experienced in the past....
If the person already stated its the greatest, why would he need to say again that he's seen worse in the past? It doesn't make sense. So i'm not "hoping" it was a typo, because even if it wasn't, i know that its wrong, and only the Blizz fanboys who think Blizz can do no wrong would argue that it is the best "hands down". I am using my superior intellect in using context clues to figure that it was a typo and a mistake the writer made
<edit 2>: oh, and alot of companies give time if the servers are down for an extended amount of time, its definently not unheard of
~~~~~~~~~~~~~~~~~~~~~~~~
-EQ1 character:Grotub, shaman of the Tribunal server <retired>
-Eq2 character: Grotub, mystic of the Crushbone server
-Eq2 guild: Imperium Arcanum; on Crushbone server
ever heard of Blizzard 7 year old fanboys? buy anything Blizzard makes, even dog sh**, and have you ever heard of Christmas? There were probably at least 1/5 of the people got the game for Christmas or some holiday as a gift.
would like to refer you back to what WoW fans were saying before release:
ect.
Now that its out, release sucked, if they made it good enough, don't you think they would have expected that many buyers? So don't pull that BS on me. And CS is FAR from perfect, the game is full of errors, bugs, problems, all because you don't have it, and the majority don't, doesn't mean it doesn't exsist. I mean, 51% is the majoirty, but if even 15% are having the same problems, yup there is a bug.
So as i was saying, now thats it out, if someone says the game had horribel release, and all these things you said would be so great about the comany and stuff aren't coming ture. So if someone says it people just say their crying newbs, and they should suck it up and go on. I'm sorry, but if this game fu**s up your computer, prevents you from logging on, kicks you off every 20 min. (happened to me for about a week or two non-stop when i played), having problems with CS, still the same Bnet crowd; then maybe people should complain, as in history, if you complain about obvious things, then conditions get better, its happened everywhere around the world
~~~~~~~~~~~~~~~~~~~~~~~~
-EQ1 character:Grotub, shaman of the Tribunal server <retired>
-Eq2 character: Grotub, mystic of the Crushbone server
-Eq2 guild: Imperium Arcanum; on Crushbone server
In a perfect world, people will play there game and not worry about what everyone else is playing.
Additionally, in a perfect world, EQ2 wouldn't exist.
Ahahahah! I am such a hypocrit.
Before this offends anyone, this was a joke. And if you start typing before you read this line and you still manage to have it in a quote, I will cry for you.
Personally I have no experience with the Blizzard Customer Service, I don't have too much experience with it. The only time I needed them, I opened a ticket, and the issue was resolved before they could get around to closing it.
As for server downtimes, perhaps Blizzard employees are making overhours to keep everything up and running as best as possible, but some problems in the coding prevents things from running smooth. Then its not CS's fault things are down, but the devolopers teams fault.
I do totally agree that the players should be informed of outages and status on them, and that if something says "up and running" that it should be exactly that. Though I agree there should be a team in place to handle this, I can't really blame Blizzard for not doing so, as I've never seen a big gaming company doing it. They all suck at it. NCSoft and SoE are the same in this very case.
Perhaps Blizzards CS is bad, could be, I have no experience with it. But not everything that happens is a CS fault. Thats all I like to point out on that one.
Where do you come up with figures and facts such as "7 pm central time is peak playing time" and "If you sell around 600,000 copies, then you would expect to have at least 1/3 of them being on at one time" and "1/4 of the population is having problems with the game"? I find that highly speculative.
To my knowledge the game is not geared towards younger players but towards players who do not have hours per day to spend on gaming. The graphics are not made for younger players either, but they are exactly what I'd expect from a Warcraft series title. I'm sure we'll see different graphics in a Diablo Style MMOG (fingers crossed we'll get one.)
But all of that aside. You cannot base your server capacity on the peak times. You must take more than that into the equation. If you base your server capacity on the potention 1/3 customer base being online simultanious, then you'll have over capacity the rest of the year.
No only does that mean you loose money on rackspace, it also means you loose resources on having to maintain more hardware than you need, and there are less people per server, making it less MMO.
"And due to all this server BS and CS problems you are finding that many more people are leaving for others game such as Eq2, previous games they have owned, games coming out like DnL, Vanguard, ect, not trying to name any names of course, as this is a conversation about Blizzard, not any other game, so keep it on focus."
Aye tis true. People leave to other games all the time. Even from WoW to EQ2. But then, I know some people who play EQ2 and are thinking of moving to WoW. So, perhaps it will balance eachother out? Who knows.
"And although Blizz'z CS is the greatest, its a lot better than ive experienced in the past."
I'd say he/she left out the word "not" at some point. Surely. But then, the comment you give on it isn't correct either. "why would he need to say again that he's seen better in the past?" Well, he doesn't say that, he says that the Blizzard CS is better than what he has experienced in the past, thus not that he has experienced better.
So, as for your "superior intellect", I hope that was a typo!
[edit1]
Oh, forgot to mention; thanks for showing some conversation skills. At least someone can be some sort of negative but not start flaming immediately.
[/edit1]
Cheers,
Nash
_____
42
_____
42
ever heard of Blizzard 7 year old fanboys? buy anything Blizzard makes, even dog sh**, and have you ever heard of Christmas? There were probably at least 1/5 of the people got the game for Christmas or some holiday as a gift.
would like to refer you back to what WoW fans were saying before release:
ect.
Now that its out, release sucked, if they made it good enough, don't you think they would have expected that many buyers? So don't pull that BS on me. And CS is FAR from perfect, the game is full of errors, bugs, problems, all because you don't have it, and the majority don't, doesn't mean it doesn't exsist. I mean, 51% is the majoirty, but if even 15% are having the same problems, yup there is a bug.
So as i was saying, now thats it out, if someone says the game had horribel release, and all these things you said would be so great about the comany and stuff aren't coming ture. So if someone says it people just say their crying newbs, and they should suck it up and go on. I'm sorry, but if this game fu**s up your computer, prevents you from logging on, kicks you off every 20 min. (happened to me for about a week or two non-stop when i played), having problems with CS, still the same Bnet crowd; then maybe people should complain, as in history, if you complain about obvious things, then conditions get better, its happened everywhere around the world
~~~~~~~~~~~~~~~~~~~~~~~~
-EQ1 character:Grotub, shaman of the Tribunal server <retired>
-Eq2 character: Grotub, mystic of the Crushbone server
-Eq2 guild: Imperium Arcanum; on Crushbone server
Sorry for my timely response, let me procede. Yes, I have heard of 7 year old Fanbois... but perhaps to your solumn suprise, they rarely exist. Call many individuals who play games 7 years old..... 10 years old.... even 14 years old... and their still a rarity. Although I have no physical proof of this as i speak, i believe i can prove my point by just asking everyone here, how old are you? So, with that being said, I'll continue. Also, whats up with that poor attempt to insult Blizzard with..."buy anything Blizzard makes, even dog sh**"... Thats odd because as far as I know ( excuse the fact that im a WoW fanboi ) Blizzard has yet to make any "dog sh**" Of course, thats what you were implying yes? Believe me when i say, I could find many, many people who would agree. Quite possibly more who would agree than disagree, wouldnt you agree?!
Now, to get back into the gist of your poor attempt of a post, we read here about.... oh yes, what fanbois were saying about wow pre-launch....ok so... Release will be best launch ever.. yada yada yada.... So clearly your commenting on the fact that many, if not nearly all, WoW fanbois are eating their words because these items, you gladly made clear for us, were not what "wow fanbois" said they were goign to be. Thats fair, you have the right to say that, but how about....
Were you suprised? I mean, What game is perfect at launch? If you ask me Blizzard had an excellent launch. Of course it was jumpy at first, their would.. hmm, how should i put this without insulting your EQ2 game... ummm Record breaking? I think thats clear enough. If we all remember carefully, compared to some other games ( perhaps not many, but some ) it was an overall "good", as opposed to 'SWG'? That game didnt even have a launch.....
Ok, so waah, fanbois say their will be no bugs.... fanbois say their will be no errors ( tied with bugs? ) yada yada.. fanbois say no lag... yada yada.... Etc.
As I'm sure your going to guess, I could go on and on and on about how the game has an incredibly large population, contradicting any statement one could say about not having lag, or about how this game ranks in incredible heights in the amount of bugs it has compared to other games, and I'm sure i could even go into depth about the news and hype which still exists and will continue to climax from now until the next big thing from (input developer).
So yeah, I could go on and on and on about all that stuff, but as im sure you have alrady heard it, i would just be wasting my breath, so instead i'll comment on what you should have realized before you even typed one key, which is.............;
Any new game coming out will have an incredibly large amount of hype, specially coming from one such as Blizzard. I'll even go so far as to comment your game in saying that when sony neared its end for EQ2, was their not massive amounts of hype? Not to mention that the two games became in competition with one another, due to the fact that everyone wanted "their name" with the game. Being able to brag about something you play, or the features your game has, which as we all know, sparked the heroic attempts by our so called "7 year old fanbois" to shower the game in infinate glory that will be the revolution of all games to ceme as if marking a point in history like no other before. But its all politics like in the real world, shadowed by lies and half-witting attempts to making something better than it is. Although in my eyes, it was never necessary, it was an inevitability and foreseen by all. So once again I ask, Were you suprised those comments were said about the game, pre-launch?
"I fear no enemy! For the Khala is my strength! I fear not death. For our strength is eternal!" - Fenix
"I fear no enemy! For the Khala is my strength! I fear not death. For our strength is eternal!" - Fenix