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Aion: One Month in Q&A
Stradden
Managing EditorMember CommonPosts: 6,696
MMORPG.com's Jon Wood had the opportunity to ask a few questions of Aion's Producer Brian Knox as we approach the game's one-month anniversary.
;)
MMORPG.com:
Can you explain what led to the decision to allow what many considered to be outrageous queue times directly after launch rather than to add more servers or take some other measure to be sure that all who paid for the game could play when they wanted to?
Brian Knox:
We tried to walk a very fine line and we strayed a bit in the beginning. Our goal was to always ensure there was a playable server for that language or region. Most players didn't use this option and continued to stay with their original server, but the option was there. That said, today we're seeing much more reasonable queue times today and continue to monitor this closely.
Read the One Month in Q&A.
Cheers,
Jon Wood
Managing Editor
MMORPG.com
Comments
Well at least you asked the hard question about bots and spammers. Hopefully we will see some better help for this in the future as it currently is still very much a major issue in the game.
Something says me that Aion is fail. Dang, just now that i bought the game to know... me and my sotne head!
Go to hell!
The real question to ask would have been what are they doing about the Aion.bin and crysystem.dll crash that happens when you get into hig populated areas...i cancelled my account until that bug is fixed. Im sure many have done the same. The game is great but that bug is killing it for alot of people.
GW---> (Ranger/Mesmer)Dark Raziel
Go to this <link> and help NCWest find your crash report.
1. PVE is very boring, repetitive, and mob XP is a joke
2. Grouping seems to be penalized Pre level 40
3. Quest rewards for exp and loot are out of whack
4. Itemization is horribad!
5. RVR/Forts have poor performance, rewards are poor
6. The PVE death penalty is ridiculous
If they don't fix those things in short order, then I see AION USA taking a similar path that Warhammer and AOC had with a good initial launch while bleeding subs over the first six months. All three games basically cater to the same population, and that population has twice said that RVR/Siege games can't have a bad grind to level, RVR/Sieges need to have good performance, and the PVP end game needs to feel rewarding.
Supreme Leader Hades
The Imperial Aces
Discord: https://discord.gg/CjBP4dc
Was forced to move to a new server 4 days in a row, average log-in wait 2-3 hours, cancelled the acount when the login on day 5 was no better. Last pre-order for a while, not even going to look at GW II because it's an NCSoft game.
Boreth
GW2 is an Arenanet game. Don't confuse craptactic NCsoft with Arenanet. NCsoft is just the publisher, they have nothing to do with how the game plays whatsoever.
Go to this <link> and help NCWest find your crash report.
Thx, But i have done that already. I just hope its fixed soon so i can continue to play. I stopped just to not get annoyed with the game.
GW---> (Ranger/Mesmer)Dark Raziel
GW2 is an Arenanet game. Don't confuse craptactic NCsoft with Arenanet. NCsoft is just the publisher, they have nothing to do with how the game plays whatsoever.
Yeah he is right, Ncsoft has nothing to do with the gameplay. So GW2 cant be in the same boat. I was there for the release of GW and it was very smood transition from beta to live so i dont see why Arenanet cant pull it off again.
GW---> (Ranger/Mesmer)Dark Raziel
I so LOL wheni read this,
They are not doing anything about bots, hell there 4x more bots now then there was 2 weeks ago. And i still see some i have reported 2 weeks ago playing.
Stability: ah sure, the game keeps crashing on me with the crysis.dll thing, and my server has crashed 23times in first two weeks while i was on. This is more then WoW did in first month.
This game, really for me right now is BLAH. the grind is so boring because really what the point. The PVP is mediocre ata best, better then WOW but not as good as DAOC.
Well, patience now, i just bought it and download has done, now all that i cand do is enjoy my free month and see what happen. Anyway Warhammer is very diferent now after the last patch, is a good idea to back and give a second chance for this game. I was thinking about stop to play War but, after ti, I will give a chance for FAION and then, chose the game that i will stay playing.
Go to hell!
The next patch is suppose to greatly increase the xp given by quest for you babies that want to be spoon feed. We are talking about quest that once gave 17k giving 700k. That way when you get to 50 in 2 weeks youll have something new to cry about...no end game content....cause most new games put end game stuff later.....the cry baby generation of mmos will never be happy...they are worst than spammers in game...you just dont stop ....you go wha wha wha all day long for every game released.
Too bad I couldn't ask him quesions because there are three I would like to ask:
1. Are you guys aware you have a forum and do you ever plan on using it for informative purposes, communicating with players, and using stickies so people don't post the same issues/questions over and over?
2. Is someone looking into the issues a lot seem to be having in fortress battles such as constant crashing or serious lag even though they are using a pc at the recommended settings the company said was neeeded or better?
3. Followup to the bot quesion: So if you do have these tools in place to catch botters is there some serious work being done to improve these functions or hiring additional staff seeing how some have gone on botting for weeks now even though they are being reported?
I'm really enjoying this game but the level of support I'm seeing it get from NCSoft is very dissappointing and there are some areas that need looking into sooner rather than later. It's a good game, but it could be a lot better even in it's current condition if more of an effort was made by NCSoft from a customer service/support angle.
1. For god's sake mmo gamers, enough with the analogies. They're unnecessary and your comparisons are terrible, dissimilar, and illogical.
2. To posters feeling the need to state how f2p really isn't f2p: Players understand the concept. You aren't privy to some secret the rest are missing. You're embarrassing yourself.
3. Yes, Cpt. Obvious, we're not industry experts. Now run along and let the big people use the forums for their purpose.
Indeed, the babies are crying once again. if they cant have it right now they cry until they get their way.
Im sure the babies will cry about not being given the number one pvp title. "Its so unfair that billy can have that title and i cant, i know what i'll do i will whine and cry until someone listens"
i really wish they would split the genre so i dont have to play with these morons anymore..
actually, considering that NCsoft doesn't listen to the western audience, any XP increase is from the Eastern front QQing, not the Western. All content patches come from them and are localized for our version.
So you can't put all the blame on the Elmo generation this time.
This has been quoted for truth. NCSoft will not hear your cries. They never have, and they never will. You and your subscription do not matter to NCSoft. They know their game is by and large engaging and fun, and just like Lineage II, it will continue to make money for the company despite whatever percent of the population thinks the game is crap.
Well, I logged in and the chat spam was gone (at least).
My 24 cleric was still instant killed by assassins the second he tried to go out and do anything.
Still a S*&t game. Still would not advise anyone to waste their money on it.
So it's a shit game because you died?
I thought he answered the questions fairly well and he admitted NCSoft made a mistake with not enough servers. They've also added an updating spam filter and have had a major wave of bans. There still is the flaw where people crash in populated areas and that is being worked on. I myself don't have that problem and understand for people who do it is a game breaker. However I'm not about to unsubscribe because others are having those problems and I'm not.
Yea they really have fixed the spam issue. The past few days I've logged on I haven't seen one thing.
I'm so tired of these fools on these forums cry every night. IMO NcSoft has made every effrot to make the game enjoyable for everyone. Every major issue that has happend in the game is either being addressed or they have fixed. People have to stop and look at the big picture...bots are not just some punks hacking the game. These are professional criminals that are not easy to get rid of. The spam problem is all but gone and they even gave an ingame item to people after they patched.
NcSoft may not be a new company but in my opinion they have shown they are williing to do what it takes to make a great game experience. Just because they don't jump on your personal issue that don't mean they don't care. Stop acting like your the center of the world and think about the world around you first.
Back to the topic, after 1 month I enjoy the game and therea re things they need to work on. But over all its been great for me and my friends. Great going NCsoft!!
So as a paying customer as of today I will never be able to have more than 8 playable guys? This will be a killer of this game.
I found it depressing that MMORPG.com in the guise of Jon Wood wanted to know how long people take on average to reach maximum level. MMO’s are not a race and end game is the area that the devs only spent about 5% of their time developing in any MMO. So to rushing through to the most poorly developed section is rather dumb.
I could hope he was trying to show how long it takes to reach maximum level, but I am afraid he wanted to show us how short it was.
Making chat channels only available from level 5+ would kill the spam until it could be sorted out.
[quote]I'm so tired of these fools on these forums cry every night. IMO NcSoft has made every effrot to make the game enjoyable for everyone.[/quote]
Yes and I'm sure these fools are just as tired with people like you with statements like "they have made every effort" etc. As you are so bold in telling us they are making every effort then these fools have also made "Every Effort" to try and support NCSoft. It must be true because I have just said it. Sorry but that is what you are going by... they said this so its gospel.
Maybe if you read peoples comments on why they are upset you might at least understand why people are annoyed. I cancelled my Aion account after 3 weeks of playing. The game in general is a good but it lacks many qualities that would make it an amazing game. I don't need to list them as even on MMORPG there are already plenty of posts with a very long list of what is missing and what can be improved.
I also don't find spending 20+mins every day blocking gold spammers so I can use general, LFG channels and even the trade channel. Just because they say they are dealing with it holds little weight when you are online and see the same name spamming for at least an hour if not more. If there are GM's in this game are they not on the server or are they just on a break during that time.
The support for the game is beyond a joke and one of the biggest fails of the game. If you have any problems at all then it's an online ticket. They don't even respond on the main forums so you get 100s of the same posts and just comes across that it falls on deaf ears.
But then I'm sure I'm just another one of those fools who wants too much and just complains for the fun of it. Not if I'm paying for the game or anything and its ofc all my fault and the sun shines from NCSoft behind.
As I said, enjoyed it for a few weeks but Aion has a lot of work to have done to it before it becomes a great game. Is it too late for all this to be done? no idea but for me for now I'll leave it for now and maybe in the future I may return.
The spam was never really the biggest issue. Lot of people with an actual brain knew how to rightclick and block the spammers.
It was highly annoying! yes! They needed to do something about it! yes! But it only took me 30 seconds each time when I entered the game to block these spamming idiots.
It's all the bots and cheaters in this game that is THE BIG problem and will ulitimately be this game's downfall. Pure and simple!
NCSoft has always been lazy and crap at dealing with RMT and bots.
RMT companies and cheating players (up to whole guilds/legions even) have been botting and selling/buying gold for years in NCSoft's other games (Lineage 1 and 2).
Hence, it's not even a secret that a lot of guilds in Lineage 2 even have requirements for new members to use a bot program when they are not playing and buy gold to gear themselves out ASAP.
It's just a matter of time and it will be the same crap for AION. In a way it's already happening. Just have a look at some of the Character info pages and see how many players have bought Kinah to kit themselves out in full gold sets already. It's a joke!
No sane / legit player is going to stick around long in a game that is litterly infested with bots and cheaters and in wich this behaviour is more the norm then an exception.
Cheers