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Problem with Blu Ray drive

GinazGinaz Member RarePosts: 2,576
in Hardware

I can't use my Blu Ray disk drive because it says there is a problem with the driver.  I tried to update it but I can't because it doesn't show up anywhere.  Normally I can find it using My Computer.  It was listed as my E: drive.  I tried un-connecting and reconnecting the drive physically by opening up my computer but it doesn't work.  I have another drive from my old computer I can put in but I'd like to save that as a last resort.  Any suggestions?  Thanks.

Is a man not entitled to the herp of his derp?

Remember, I live in a world where juggalos and yugioh players are real things.

Comments

  • chesiremorphchesiremorph Member Posts: 128

    Attempt to place the other drive in the PC to see if the system recognizes the drive on that cable.

    If the system does not recognize the drive, then it is the system. If it does recognize the new drive then it is the drive.

     

    Good luck.

    BoB

  • vvistovvvvistovv Member Posts: 88

    hm

    right click on My Computer > click Manage to get into the Computer Management window.

    right click DVD/CD-ROM Drives > Scan For Hardware changes

     

    might not work, but if you havent tried it already, its worth a try.

  • ReaperUkReaperUk Member UncommonPosts: 760

    Originally posted by Ginaz

    I can't use my Blu Ray disk drive because it says there is a problem with the driver.  I tried to update it but I can't because it doesn't show up anywhere.  Normally I can find it using My Computer.  It was listed as my E: drive.  I tried un-connecting and reconnecting the drive physically by opening up my computer but it doesn't work.  I have another drive from my old computer I can put in but I'd like to save that as a last resort.  Any suggestions?  Thanks.

     If  it's only just happened, try using system restore or backup to go back to the most recent point where it was still working. if that doesn't work, use the delete key or whatever your PC uses to enter the BIOS settings when starting the PC and make sure the device is detected there. If it isn't, it may be faulty. You can check all the connecting cables are firmly in place but apart from that it's probably easiest to try it out in another PC if you have one available. That will determine whether the fault is with the device itself or something in your PC.

  • GinazGinaz Member RarePosts: 2,576

    I was able to get it working by downloading something from the MS site called Mats_Run.dvd. Most likely it was a problem with the drivers. Anyways, everything is gtg now.

    Is a man not entitled to the herp of his derp?

    Remember, I live in a world where juggalos and yugioh players are real things.

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