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Billing Issues, if you are not aware.

If you play Warhammer, and not aware.. Mythic had a billing error, that charged people multiple times. Some being less severe, and other cases being way more. Some people have said they got charged up wards to $300-$500. Then that's not including overdraft fee's some people were getting. 

If you been out of the loop, on what's going on with Warhammer recently and play the game, I would make sure to take a look... on how much you got charged. So you can take proper action, on fixing it.. if you need to. 

http://herald.warhammeronline.com/warherald/NewsArticle.war?id=1072 

WTG Mythic! 

 

Edit* 

Also from what I've been told, this also affected Dark Age of Camelot as well.

Comments

  • jm3334jm3334 Member Posts: 38

    I wouldn't blame Mythic for this. 

    They use a third party company that controls their shopping cart. 

    It sucks this happened, but it happens with a lot of online companies and its their 3rd party vendor's fault.....not the company itself.

    Ugh...at some point Devs will look outside the box.

  • KostKost Member CommonPosts: 1,975

    Originally posted by jm3334



    I wouldn't blame Mythic for this. 

    They use a third party company that controls their shopping cart. 

    It sucks this happened, but it happens with a lot of online companies and its their 3rd party vendor's fault.....not the company itself.

    I agree.

    The problem had nothing to with Mythic at all, they simply have the unwanted task of performing damage control now that is has, while they wait for the vendor who handles there billing to correct the errant charges.

    Thanks for the info though OP.

  • DillingerEPDillingerEP Member UncommonPosts: 366

    Still no matter what, at the end of day. This reflects negatively on Mythic, even if it's the 3rd party vendor's fault.

  • AngorimAngorim Member Posts: 466

    Originally posted by DillingerEP



    If you play Warhammer, and not aware.. Mythic had a billing error, that charged people multiple times. Some being less severe, and other cases being way more. Some people have said they got charged up wards to $300-$500. Then that's not including overdraft fee's some people were getting. 

    If you been out of the loop, on what's going on with Warhammer recently and play the game, I would make sure to take a look... on how much you got charged. So you can take proper action, on fixing it.. if you need to. 

    http://herald.warhammeronline.com/warherald/NewsArticle.war?id=1072 

    WTG Mythic! 

     

    Edit* 

    Also from what I've been told, this also affected Dark Age of Camelot as well.

    And I was just thinking about resubbing to DAoC for a month as well.  Thanks for the heads up.

  • KrypticoKryptico Member Posts: 18

    yeah i just got off the phone with a EA rep for Warhammer. I def.  got rocked for $300 . I got hit with 18 monthly sub prices consecetively.  They are saying up to 36 hours for refunds to everyone that got hit.... Hell i was almost convinced some how before the call  that when i hit the cancel membership that i accidentaly some how hit a life time membership button lol.

  • DillingerEPDillingerEP Member UncommonPosts: 366

    Originally posted by Kryptico



    yeah i just got off the phone with a EA rep for Warhammer. I def.  got rocked for $300 . I got hit with 18 monthly sub prices consecetively.  They are saying up to 36 hours for refunds to everyone that got hit.... Hell i was almost convinced some how before the call  that when i hit the cancel membership that i accidentaly some how hit a life time membership button lol.

    lol no kiddin. 

    As Kryptico pointed out, they are saying it will take upwards to 36 hours to get refunds. They are working on getting your money back, and another reminder for everyone make sure you didn't get hit with overdraft fee's with your bank... so you can get that sorted out, if you have to.

  • MMO_DoubterMMO_Doubter Member Posts: 5,056

    Game Cards FTW.

    People ask me why I only use them.

    "" Voice acting isn't an RPG element....it's just a production value." - grumpymel2

  • DillingerEPDillingerEP Member UncommonPosts: 366

    To top this mess off, numerous people.. are complaining about their accounts being hacked right before the billing fiasco. People getting cleaned of gold, and missing items... and Mythic is tip toeing around it, saying it's not their fault. I was looking forward coming back for a month to check out 1.3.5. 

    I have no more will, to help support this company anymore... good job Mythic image

  • Rommie10-284Rommie10-284 Member UncommonPosts: 265

    This *looks* reeeeeeeealy bad - as in Epic Hacker Win bad.  EA just got a loud wake-up call.

    Avatars are people too

  • sanitysendsanitysend Member Posts: 123

    Final nail in WAR's coffin.

    RIP

    Serves them right.

    Wildstar:
    Phantazm, Pago(PvP), Exiles

    Guild: Socks with Sandals


    Playing: Wildstar
    Retired/Tried: DCUO. The Secret World, Darkfall UW, Darkfall, Mortal Online, DDO, Rift, Fallen Earth, Aion, APB, EQ, EQ2, PoTBS, WoW, WAR, SWG, CoX, Vangaurd, CO, GW, EVE, DAoC, LotRO, SW:ToR, GW2, Dragon Nest

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