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There are no valid service accounts

arcaniusxarcaniusx Member Posts: 10
in Final Fantasy XIV

This morning i was able to add an the key and i was able to log in.  I wake up this morning and my service is no longer there but my account history shows that i had activated the service.  Anyone gettiing this issue?

Comments

  • arcaniusxarcaniusx Member Posts: 10

    anyone experiencing this?

  • WolfenprideWolfenpride Member, Newbie CommonPosts: 3,988

    I s the service completely missing under the confirm services and options thingy?

    I'd say try entering your beta key again if it is and see what happens...if it somehow canceled the service for some reason, you should be able to re-enter it.

    edit: assuming you can get to your account, seems like the site's still down/acting wonky.

  • arcaniusxarcaniusx Member Posts: 10

    im trying to reenter it but it tells me that it has already been used.  I can see the history stating that i have registered the key, but no service is available.

  • StaticPTStaticPT Member Posts: 5

    Are you european? Did you get the second email from Enix saying that your Service acc was activated?

    If you are EU you just gotta change the link https://dev-na.ffxiv.com/ to https://dev-eu.ffxiv.com/ since you are trying to access the NA service. At least for me that worked.

  • arcaniusxarcaniusx Member Posts: 10

    nope in NA.

     

    I did recieve email notification of successful key application

     


    Thank you for using the Square Enix Account Management System.

    Your service account has been registered. Please confirm the details below:

    Date Registered: 09/01/2010
    Service Account Name: FINAL FANTASY XIV
    -------------------------------------------------------

    Details on your account can be viewed by selecting "Confirm Account Status" on the Square Enix Account Management Syst
  • AsraphelAsraphel Member Posts: 3

    I am having the same problem, it appeared as if it was registered yesterday, and I could log in to the game, always got booted at character selection screen because of an error though.  Got up today to try and log in and it appears as if I never activated the ffxiv service.  I have a notification saying it was activated, but it doesn't appear under either activated or cancelled services.  I try to re-send the registration code to my email but I get the same one which I can't enter because it says it has already been used... try to get another code through another square enix account but they are no longer giving codes... this is pretty frustrating but I have a feeling we're pretty much out of luck.  There people in other forums having the same problem, but from the looks of it, it appears to be a very small percentage of people are actually having this problem, so I am guessing it will take them a very long time to fix, if they even fix it at all.

  • arcaniusxarcaniusx Member Posts: 10

    starting to think the mmo gods just don't want me to play or to save my time.

  • spankybusspankybus Member UncommonPosts: 1,367

    I am 47.3% sure you are right!

    Frank 'Spankybus' Mignone
    www.spankybus.com
    -3d Artist & Compositor
    -Writer
    -Professional Amature

  • WolfenprideWolfenpride Member, Newbie CommonPosts: 3,988

    Originally posted by spankybus

    I am 47.3% sure you are right!

     hehe guess it isn't just me

  • TalruneTalrune Member Posts: 339

    poster above me thats stuck at 47.3 percent was that after you downloaded the game and then launched it and it has 2 more files to update and on first file its stuck at 47.3 percent? as for account i still see mine listed under confirm accoutn status as registered sept 2.

     

    Cant login to the beta site though.  Do we need a seperate login becuse when i use my login for squares main site it tells me on beta site invalid username/pass and if i choose register on beta site says not accepting apops..but i thought that meant no more keys being givne out..so confusing and a bit annoying.

  • arcaniusxarcaniusx Member Posts: 10

    i put in a support ticket, but im sure that it wont get looked at any time soon.

  • GarkwazzlesGarkwazzles Member Posts: 20

    This was a very helpful link, it should fix the 47% problem. http://www.ffxivcore.com/topic/13147-patch-stuck/

  • elihupelihup Member Posts: 102

    Thanks for that link Gark!

    image

  • AsraphelAsraphel Member Posts: 3

    @arcaniusx I just read on their site that our problem is related to the 50002 error some people were getting a while back.  It said for those people the registration did not complete successfully, and to re-activate the ffxiv service with the same registration code that we got before.  The problem is, everytime we try it says the code is already in use, for obvious reasons...at least they are working on it.  I guess just keep trying to re-enter the code for now.

  • arcaniusxarcaniusx Member Posts: 10

    thanx  for the update @asraphel , would you be able to post the link to that forums.  There is so little information on their site that im not even sure where the official forums are.

  • AsraphelAsraphel Member Posts: 3

    The link is http://support.na.square-enix.com/main.php?la=1&id=496

     

    I just tried talking to a support representative on chat and to make a long story short there's nothing they can do to help.  Just to save ya some time heh

  • arcaniusxarcaniusx Member Posts: 10

    I have very little faith if the company has not setup tools to unregister a key.  What will this mean for subscriptions that are actually purchased. However, I do understand their point if they are working on a mass fix instead of a case by case fix. But at least provide some details, everything has been so cryptic up to this point.

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