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are blizzard behind hacked accounts???
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Wasn't it just like 6 months to a year ago when everyone was talking about Activision-Blizzard not being able to make a profit while having the 2 most successful and best selling games ever at the same time? Doesn't sound like everyone there is making good decisions, at least one person at that point was not for sure.
*sigh* fine your right. their call centers are ran by angels from heaven and in their vast data banks and multiple interfaces the workers use I'm sure that its entirely impossible for them to get access to info they shouldn't have. God know I don't have access to info at work I am not supposed to, i bet you don't either. Your absolutely right you win.
You are also assuming Blizzard allows access to password information in their call centers. They don't. One of the things they repeat over and over and over again is, "Do not give your password out to an employee!"
I understand that it feels good to blame someone else. My account was hacked as well. To this day I have no idea how it happened. But It sounds silly to blame Blizzard for... what? Selling my account to a goldseller?
It's just ridiculous. Just because there is some small chance that something COULD happen, doesn't mean that it's ok to say it did. At some point, you should have to provide some kind of proof. Completely guessing out of thin air... is naive.
I never received any of those scam emails until after my account was hacked.
It was after i contacted Blizzard and had my account returned that i started getting them. They aren't very convincing anyways, 99% of them don't even capitalize, spell properly or use half decent grammar. Once they started coming they never stopped and come at the rate of 1-5 a day, every day, ever since. I even get emails from them trying to scam NCSoft accounts. I don't even have one and the emails are addressed from Blizzard, lol.
After I got my account back, i played for a month and quit again. Not even a week later, i planned to subscribe for another month or so, and my account was already stolen again. Later that day, i recieved a real looking email saying my account has been locked due to an investigation about account selling/buying. Sure enough, i try to login again and it says the account is locked.
Emailed Blizz a few times, recieved automated responses and never heard a thing again.
I think you are confused here. They tell you not to give your account info to GMs or CS employees because they already have it and don't want you giving your info to somebody pretending to be said GMs or CS employees. It would be kind of hard for a CS agent to help you with account issues if they couldn't access your account.
You are confused.
They do not type in your password to access your account information. If you did give your password to someone, then you now know what happened to your account.
I didn't have to give them any info when my accounts were hacked, they already had it. In fact when my first account was hacked (before the BNET merge) it was tied to a dead email address, so their CS was able to change my email address for me so I could get my new password after I sent them a scan of my driver's license. They might not have the actual password, but they can freely get into accounts and change anything in there and issue password resets. They definitely have the ability to change your email (to like, a hotmail account they just set up) and send a password reset to the new email. Voila, login and password.
YESSSSSSSS.. They have ALWAYS been behind it.
And I know... The two times I have been "hacked" they were right there on the phone and all my stuff was back... Evil magic, I know....
That Guild Wars 2 login screen knocked up my wife. Must be the second coming!
Wildtalent is the only one so far who got ir right..nearly.
Deutsche Telekom, AT&T, Blizzard, Electronic Arts and the List goes on.
What do all those Companies have in common? They have an out of proportion, ridicolous high demand for residential customer support by phone. Basically this means an insanely amount of insanely bored and underpayed call center agents.
I CAN TELL YOU FOR A FACT,that two of the above mentioned (of courde all of them, but as a fact i know of two) have their own call centers as well as outsourcers filled with the following: Students working part time, housewifes, burnt out drug addicts or former drug addicts, loosers, forotten genuises and generelly funny folk. The do mistakes all the time, they can see and do everything. For appliance, the ask you to sign a paper, you need to be able to move a computer mouse, articulate yourself OK and be able to sit through a couching of 3 days to 3 weeks depending on job.
throughout europe thes people have an net income from 4-10 euros (depending on country and even region in country sometimes). highest being switzerland with an average of 20 CFR (about 13-14 euros).
There you go
Yeah, I think that's how they got me. They were able to hack my email. It was a very old email address and had a weak password. I'm not sure how they got in, but they did and they did an automated password reset using it. Then they even threw an authenticator on it.
I see what you're saying. You are saying that you think a Blizzard customer service employee:
1. Set up an alternate email
2. Changed your email information that you had with Blizzard
3. Sent an automatic password recovery email to their new email
4. Got your password from that email
5. Sold your account information to a gold seller
Sounds possible to me. Sounds ridiculous that someone would go through all this trouble to do something illegal for a tiny amount of money, but it sounds possible. Someone that actually knew about Blizzard's system might be able to poke a hole in it, but I can't. If people are doing this, and there are no in house protections (which I highly doubt), then yeah, I can see it.
It still doesn't change the idea that all MMOs are exactly the same in this way. The consumer has the exact same chance of this happening no matter what company they have a subscription with.
It also doesn't say anything about Blizzard (the company) being a part of it. (Which is what the OP was attempting to claim).
Thank you so much, this is exactly what I was trying to convey. You did a much more thorough job of it than I did for that I thank you and maybe now some of these people will start to get it.
Actually..I think it may help out if people did some background research. The .com is completely valid..but im unsure about the .net.
I am not really sure, but considering that there was a 16-year-old kid who hacked Mabinogi for 36 million yen, and a frilly dress, I say a skilled hacker, or worse, a corrupt employee, can somehow send emails and hack players through Blizzard themselves..or it was a good forgery.
Or maybe Blizzard went JaGEx on the players (People would get banned for some very odd reasons in Runescape, and the appeal system was pure crap I could say.)
Either way, I think it'd help the OP if people explained the problem instead of just joking about it in his face.
I think something similar happened with Warhammer recently. A couple months ago there was a huge surge of hacked accounts, so many that Mythic changed their hacked account policy to better support everyone who lost items. Again I'm guessing when I say maybe a disgruntled employee was behind it, but I think it's definitely a good possibility. WoW gets more attention though because there are just so many players.
I agree that thinking Blizzard Activision, as in the multi-billion dollar company, is behind it is laughable. Some anonymous employee making minimum wage sitting behind a PC and phone all day though, selling accounts with decent characters for maybe $10-20 each could be good money for them.
Hello,
My name is Shaheed Salazar. ive got 42 million dollars and was wondering if i could let 500k chill in your bank account for a while until i get to america. That cool? ill just need your bank account number.
gets em every time.
now that's an argument, because your company is unable to run on propper security blizz must be too, that funneh
so how many customers you guys have? anywhere close to 11 million? :>
and how many pins to bankers know?
just cos they arranged my bank account does not mean they got my PIN and stuff, according to your logic, they do tho ^^
ps: my hair is a bird...
"I'll never grow up, never grow up, never grow up! Not me!"
oops, missed that one, so sorry for double post, couldnt help it hehe:
didnt say they would, just saying they COULD. houserights and stuff.
and all players signed the EULA which usually states stuff like "blablabla you do not own anything blabla we just let you play blabla no guaranteed service blabla we do what we want blabla"
at least the last one i cba to read did ^^
"I'll never grow up, never grow up, never grow up! Not me!"
Blizzard does not sale accounts, the passwords are encrypted in their databases and no one could get access to them. However a GM has access to the emails (logins) of the users and can sell those emails off to gold selling companies. At 10cents a email, 10000 emails makes for a nice monthly bonus.
Using those emails, gold companies can either bait you, or brute force your account.
1. If you are baited by those emails, you are a complete idiot and truely shouldnt be on the internet. You would probably buy the vaccuum cleaner that someone is trying to sell door to door.
2. If you password is something like "cuteguy" or "cutiepie" or "ilovesex" or even "tomboy".... get off the Internet for you truely are stupid. A password should look like "1gEyuutc". Why is "guhgy1tUo" harder to crack than "cuteguy" a) no use of dictionary words and b) passwords are case sensative and the capital E + the number 1 would make a brute forcing computer take around 227 days to crack your password as compared to less than 15 minutes if its just a common phrase.
Simple password rules to remember:
1. At least 8 characters. Less than that is asking to be forced.
2. At least 1 capital letter and 1 lowercase character and 1 number
3. If possible. a special character like $ or ( or % because the password "1Cuteguy" (252 days) can easily be "1Cute$guy" (237 years)
4. Avoid common dictionary words. Urban dictionary words should be avoided too. If your password is "l337ZorZ" it is probably part of a dictionary and would be cracked in a matter of minutes.
5. Dictionaries. A hackers favorite bruteforce tool.... why? Some buy lists of passwords on various sites used by users so they have a ton of passwords such as the ones mentionned above. Chances are, you aren't the first one to type 123iamfree as a password. But if you type i10sg0D%s0n, it wont be in a password dictionary as it is not common enough.
How do i know? I run a few sites, and having the source code access, It is possible to decode all passwords, and I listed all the passwords currently on the site. Most had 4-6 characters, in small letters, and common phrases. So I added 5 attempts max limits per 15 minute period, because my members simply couldnt read what i just posted right above this paragraph.
Guess I better mention what whoever had a keylogger on my system DIDN'T get, and that's my WoW account. It's still inactive, and has been since my sub ran out.
Authenticator. They're cheap. Buy one. Activate it.
I am convinced there is only one way to eliminate these grave evils, namely through the establishment of a socialist economy, accompanied by an educational system which would be oriented toward social goals.
~Albert Einstein
at what point did i SAY i entered any details onto that email ?
all i did was take the originating path from it to highlight what email i recieved...
Before you post next time, Try and think for a minute and ask yourself, did the person actually open the email, reply to it and enter in ALL my details through it
I will put my next part in CAPS just for you...
AMY ACCOUNT HAS BEEN FROZEN FOR 4 YEARS I HAVE CHANGED ALL THE DETAILS REGARDING THAT ACCOUNT TO ONES I NEVER USE AGAIN ON OTHER MMO'S
i did not provide any information to any keylogger as i am running a lot more security here monitoring ALL network traffic. Next time think about what your are saying about someone, i am sitting here behind a radius server with all manners of networking tools.
Heres another thing for your response to ponder on
what IF Blizzard own and run all the gold selling websites that are left up and running, we only hear of ones that arent apart of Blizzards monoploy.
After all we cant prove or disprove this can we?
I hope that was sarcastic.
it was known and advertised on websites in 2006 as an ex employee spilled the beans
heres one of the responses regarding it on offical forums
Re: Blizzard to Sell Gold? 04/16/2007 12:45:19 PM PDT
Blizzard doesn't need to sell gold, they get a kickback from the sites that do.
ign for one.
why hasn't blizzards legal department served them a cease and desist if they wanted them to stop they'd have already done that... read between the lines kids, blizzards getting cash of gold sellers.
Understand that mages NUKE things.
Sorry if this has been repeated by others as I havent read all of the responses, but the email you received was a fake. If you log into "your account" using the links it provides, it will take you to an exact copy of the battlenet login webpage. I have been receiving these emails over the past month. Unfortunately I was too stupid to realise they were a scam. Its all pretty authentic looking.
However recently I contacted Blizzard support without using the links in those emails, so without realising it I got through to the real Blizzard. They confirmed that they had not contacted me at all and that all of those emails are fake. Character transfers, a purchase of Starcraft 2, password changes, illegal selling of accounts, etc etc........none of it happened.
It's tricky though because the emails use the same headers and email addresses as Blizzard does. Also I havent played any Blizzard games for about a year so I have not logged into my account through the normal methods for a long time. If I had I may have spotted the scam sooner. Now I know to just block and ignore those emails......which is annoying as I get one or two every week. Oh well.
Well, if you guys are going to claim that Blizzard as a company is actively selling accounts to goldsellers, then there is obviously nothing that will convince you otherwise.
Keep blaming them for all the problems in the universe no matter how ridiculous.
its funny the other day i bought a mount for my old wow account i havent played for 2 years to my email address which i didnt have 2 years ago
and they even had all the details for a creditcard i dont even own strange that
i dont even know if the message was real or not
just went in the trash
i went to wow site not through any links they gave me and my account was still inactive
thats the way i like it inactive