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Ashtonn
Member Posts: 10
OK well i put my account name and password in, i get the Play tab click it and get the SE logo and then a black screen, is something wrong at the moment, by the way what a nightmare setting up an account is 
Guild Founder
Phoenix Legion
Comments
lol and now im getting some kind of error message in Chineses/Japanese and its not even getting to the login screen, not a great start
Guild Founder
Phoenix Legion
I had the same thing. You need to go here based on how you installed your software.
Windows 7
C:Program Files (x86)SquareEnixFINAL FANTASY XIV
Then click "ffxivconfig" and select "English". It is the top menu under the picture.
Then set your display settings. I have a 24" monitor that had this issue and I have an ATI 5850.
Problem was solved. Also you might have to log out and log in after this.
sticky this.
hmm that does work it comes up with a load of Chinese/Japanese characters when i click on the config file as well
Guild Founder
Phoenix Legion
Play with the drop down menus until you find "English". It is the top menu selection. =
what drop down menus i cant get anywhere i just get a box with Chinese characters in and then it shuts down i cant even get into the config file, this is a joke
Guild Founder
Phoenix Legion
I think the drop downs are in your installation folder.
hmm im not having a lot of luck i really hope i havent got to reinstall, patching was not a fun experience either lol
Guild Founder
Phoenix Legion
Hey brother I understand. I just spent an hour getting my billing and an error 50002 resolved. What operating system do you have?
This is for windows 7 64 bit
Go to C:Program Files (x86)SquareEnixFINAL FANTASY XIV
Then open the file "ffxivconfig" and select "English". It is the top menu under the picture.
thanks for your time all, i am running Vista and i know where the config file is it just brings up a box when i try to open it
Guild Founder
Phoenix Legion
right apparently i had another instance of FFIV running and it was telling me that in Japanese, i have set it up to English now but when i get to the character screen it says i havent set it up to create a character properly, what have i done wrong now?
Guild Founder
Phoenix Legion
FYI- This is a known issue- put in a ticket.
Regarding a Character Creation Error on FINAL FANTASY XIV
We have confirmed an issue where even though the registration of service account for FINAL FANTASY XIV has been properly done on Square Enix Account Management System, an error message saying "50002 The proper options must be added to a FINAL FANTASY XIV service account before a character can be created." may appear and unable to create a new character during the creation of a new character.
Investigation and recovery work is currently underway, but we ask for your patience as this matter is resolved.
We apologize for any inconvenience this may cause.
This is what worked for me- this options may be on the bottom left of the web page: taken from forums.
Go to your square enix account page
Click the tab on the right "select service"- for some regions it is on the bottom left side- no idea why.
Click on "final fantasy 14"
Click on the "options list"
Click on "add new options button" near the top of the screen
Go through the steps and select crysta as a payment option, you will get a 30 day discount which reduces price to 0, that will then open up a character slot in the game and you wont get the error.
Iv'e just worked this out, please spread the word and help other people having trouble get in the game before you dive in yourself.
i hope this helped!go to your square enix account page
click the tab on the right "select service"
click on "final fantasy 14"
click on the "options list"
click on "add new options button" near the top of the screen
go through the steps and select crysta as a payment option, you will get a 30 day discount which reduces price to 0, that will then open up a character slot in the game and you wont get the error.
iv'e just worked this out, please spread the word and help other people having trouble get in the game before you dive in yourself.
i hope this helped!
This may be ?
yeah that was it, i finally managed to get ingame and its windowed so now ive got to sort that out too, thanks for all the help guys, you are stars
Guild Founder
Phoenix Legion
You change it to fullscreen in the config menu (same as for the language). There should be a windowed option you can uncheck or a fullscreen you can check.