-Drive to the bank, 30 minutes drive, gas doesn't come free
-Time wasted there: 1 hour to change my Credit Card
-Time wasted on Amazon to changy my Credit Card info, 10 minutes
-Time wasted to change all our emails: 30 minutes
-Time wasted to inform my friend who didn't know about this: 10 minutes
-All the time worried someone could drain my CC card
Ok first of all driving to the bank is not required to change your card. All it takes is a phone call. So that was your choice. And probably would have taken no more than 15-30 minutes over the phone. And you didn't have to change all of your e-mails all you had to do was change your PW's and be careful about what e-mails you opened. And if your e-mail is secure in the first place they would not have allowed mail into your e-mail that was spam or from an unknown entity that you that you did not allow through.
And I hate to say this but if you were using an unsecure CC on the internet in the first place that was your option not to keep yourself safer in the first place. If your CC is unsecure that is what pre-paid cards are for and you can even secure those with an extra pin # if you get Visa you can get verified for it. All it takes is an extra few minutes to go to the site and verify it.
And as long as you changed cards then there would not have been much of a worry as to whether or not your bank account or credit card was going to be cleared out.
The only thing that most of these guys could do now is use our information to get credit in our names elsewhere which is identitiy theft which is what tehy are saying they are going to offer to help with. And that is also why we were all supposed to put in fraund alerts it keeps places from allowing identity theft people from getting the credit.
So in the end according to choices it could have even taken less time than it did which was only 2 hours and 20 minutes.
And if he'd have really concentrated maybe he could have got it done in like 1 hour 45 minutes! I mean 1 hour and 45 minutes people!!!!
Come on ffs what are you all whining about?!?! Who gives a flying fuck about the safety of your personal details, cc information and the pain of cancelling cards, when all it takes is 1 hour and 45 minutes!!!!!
"Come and have a look at what you could have won."
The issue was/is that people want .. no DEMAND, to be compensated for something they fear, not something that actually affects them.
I use chicken little to describe someone who states my bank account will be ripped off entirely, many examples of the same abound.
After reading several of your posts, I can only assume that your parents pay your MMO subscription fees. I don't say that as an insult, nor am I age-ist. I just don't think anyone who actually has to deal with credit reports, and credit card bills, banks, identity theft, and credit reporting agencies could possibly be so flippant about this situation.
As to this "make good" package, the only "make good" package SOE should be worried about is the sound of hundreds of thousands of pissed off customers canceling their subscriptions the second their login servers come back on. SOE is culpable for their being incompetent.
30 days of free play time... please. Whoopdee Doo.
Really?
I could quite literally go into a diatribe about my fiscal responsibility, my past experiences with fraud and credit card disputes. I could detail my credit score, my credit unions and how important my reporting is to my lifestyle.
You don't want that though ... so be it, my parents pay for my accounts. I am actually only twelve , money does indeed grow on trees , and my credit score is an arbituary number that really doesn't matter at all.
I'm flippant about the whole fiasco because there was no credible threat for me NOT to be. Pardon me for actually basing my desicions on actual information and not my fears of what might be. Its just absurd to maintain a level head when it comes to my fiscal identity ... I should grab a pitch fork.
Besides losing game time this last month how were YOU affected by Sony being hacked?
-Drive to the bank, 30 minutes drive, gas doesn't come free
-Time wasted there: 1 hour to change my Credit Card
-Time wasted on Amazon to changy my Credit Card info, 10 minutes
-Time wasted to change all our emails: 30 minutes
-Time wasted to inform my friend who didn't know about this: 10 minutes
-All the time worried someone could drain my CC card
Ok first of all driving to the bank is not required to change your card. All it takes is a phone call. So that was your choice. And probably would have taken no more than 15-30 minutes over the phone. And you didn't have to change all of your e-mails all you had to do was change your PW's and be careful about what e-mails you opened. And if your e-mail is secure in the first place they would not have allowed mail into your e-mail that was spam or from an unknown entity that you that you did not allow through.
And I hate to say this but if you were using an unsecure CC on the internet in the first place that was your option not to keep yourself safer in the first place. If your CC is unsecure that is what pre-paid cards are for and you can even secure those with an extra pin # if you get Visa you can get verified for it. All it takes is an extra few minutes to go to the site and verify it.
And as long as you changed cards then there would not have been much of a worry as to whether or not your bank account or credit card was going to be cleared out.
The only thing that most of these guys could do now is use our information to get credit in our names elsewhere which is identitiy theft which is what tehy are saying they are going to offer to help with. And that is also why we were all supposed to put in fraund alerts it keeps places from allowing identity theft people from getting the credit.
So in the end according to choices it could have even taken less time than it did which was only 2 hours and 20 minutes.
Ok it really doesnt matter if he/she chose to drive or call the bank. They still had to do it. It doesnt matter if the CC was secured or not. What matters is that SOE has been telling PAYING CUSTOMERS for years "Our system is SAFE AND SECURE. You can TRUST US WITH YOUR CC AND PERSONAL INFO." And it doesnt matter if only 1k, 10k, or 100k people where effected by the hack out of the 900k people (this # are just pulled out of the air). It matters the fact they got HACKED, it matter they lost CC and personal info. And Most dont know if they have been effected by this, and it could come back to bit them tomorrow, next week, next month, or even in 6 months or longer. How would you feel Akaronia if your bank or Employer was hit and they told you and 10 of your friends that we arent sure if you where the one hit and we are going to give you a chocalate candy bar to make good what happened. And 2 months from now, you go to get you money, and one of your friends says I dont have any money, I was one that got hit after all. So you go to see if you have money......................................................................................................................................................
So can you see they need to offer more then just a candy bar to us, to get us back in to the SOE van.
I'm flippant about the whole fiasco because there was no credible threat for me NOT to be. Pardon me for actually basing my desicions on actual information and not my fears of what might be. Its just absurd to maintain a level head when it comes to my fiscal identity ... I should grab a pitch fork.
Not grabbing a pitch fork is one thing, actively telling people whose credit card information was potentially stolen that it's "not a big deal" and the company who's fault it is that the information was stolen due to their incompetence is somehow the victim is something else entirely.
If they are indeed billing people whilst in this downtime , that is a blunder.
Illegally charging people for access to a service that they are not able to offer: a blunder. Negligently allowing hundreds of millions of customers private personal information to be stolen: not a big deal. Your empathy for your fellow gamer astounds me
I'm flippant about the whole fiasco because there was no credible threat for me NOT to be. Pardon me for actually basing my desicions on actual information and not my fears of what might be. Its just absurd to maintain a level head when it comes to my fiscal identity ... I should grab a pitch fork.
Not grabbing a pitch fork is one thing, actively telling people whose credit card information was potentially stolen that it's "not a big deal" and the company who's fault it is that the information was stolen due to their incompetence is somehow the victim is something else entirely.
I would refrain from skewing my posts, or to be more blunt ... putting words in my mouth.
In addition to his .... We the end users have incured how much in damages? Exactly ... nothing to date. I have not heard of one credible report directly linking the supposed credit card ( which was already dismissed by Sony ) or the personal information ( which was limited to data that would not allow anyone more access to my indentity than a forum post on my locale singles site) that has lead to monetary damages of an end user.
Sony on the other hand has lost revenue due to the shut down, has had to rehaul their security measures , is offering gaming time and virtual items/perks which cost developers time. Would it be safe to guesstimate a cost of millions yet?
Who is more the victim here?
I'm going to assume that Sonys costs will be dismissed because they are a Giant corporation and have the money to spend... it also helps that they are the devil incarnate.
Seems kinda cheap of soe all this time down psn users got portal 2 unless that has changed. PC players get nothing really other then 30 days game time.
Besides losing game time this last month how were YOU affected by Sony being hacked?
-Drive to the bank, 30 minutes drive, gas doesn't come free
-Time wasted there: 1 hour to change my Credit Card
-Time wasted on Amazon to changy my Credit Card info, 10 minutes
-Time wasted to change all our emails: 30 minutes
-Time wasted to inform my friend who didn't know about this: 10 minutes
-All the time worried someone could drain my CC card
Ok first of all driving to the bank is not required to change your card. All it takes is a phone call. So that was your choice. And probably would have taken no more than 15-30 minutes over the phone. And you didn't have to change all of your e-mails all you had to do was change your PW's and be careful about what e-mails you opened. And if your e-mail is secure in the first place they would not have allowed mail into your e-mail that was spam or from an unknown entity that you that you did not allow through.
And I hate to say this but if you were using an unsecure CC on the internet in the first place that was your option not to keep yourself safer in the first place. If your CC is unsecure that is what pre-paid cards are for and you can even secure those with an extra pin # if you get Visa you can get verified for it. All it takes is an extra few minutes to go to the site and verify it.
And as long as you changed cards then there would not have been much of a worry as to whether or not your bank account or credit card was going to be cleared out.
The only thing that most of these guys could do now is use our information to get credit in our names elsewhere which is identitiy theft which is what tehy are saying they are going to offer to help with. And that is also why we were all supposed to put in fraund alerts it keeps places from allowing identity theft people from getting the credit.
So in the end according to choices it could have even taken less time than it did which was only 2 hours and 20 minutes.
Ok it really doesnt matter if he/she chose to drive or call the bank. They still had to do it. It doesnt matter if the CC was secured or not. What matters is that SOE has been telling PAYING CUSTOMERS for years "Our system is SAFE AND SECURE. You can TRUST US WITH YOUR CC AND PERSONAL INFO." And it doesnt matter if only 1k, 10k, or 100k people where effected by the hack out of the 900k people (this # are just pulled out of the air). It matters the fact they got HACKED, it matter they lost CC and personal info. And Most dont know if they have been effected by this, and it could come back to bit them tomorrow, next week, next month, or even in 6 months or longer. How would you feel Akaronia if your bank or Employer was hit and they told you and 10 of your friends that we arent sure if you where the one hit and we are going to give you a chocalate candy bar to make good what happened. And 2 months from now, you go to get you money, and one of your friends says I dont have any money, I was one that got hit after all. So you go to see if you have money......................................................................................................................................................
So can you see they need to offer more then just a candy bar to us, to get us back in to the SOE van.
WOW calm down. You are totally overreacting to what happened. And I AM ONE OF THESE PEOPLE!!!! And have had fraud done to me before when someone stole checks from me and everything else. The thing is if you want to stay ok you HAVE GOT to let this go and move on period or you won't stay ok. This is exactly what I was talking about wallowing in it instead of moving on.
And yes it DOES matter wether or not we take steps to secure ourselves because no matter what we have been being told for years that it is not just the companies who have to keep us secure. We have to do our part too. And if it happens then I will be sigend up for the identity theft program and will have all kinds of help behind me to take care of it.
That is all any of us can do is deal with it. Not wallow in it. It's like cryong over spilled milk after so long it goes stale.
If they are indeed billing people whilst in this downtime , that is a blunder.
Illegally charging people for access to a service that they are not able to offer: a blunder. Negligently allowing hundreds of millions of customers private personal information to be stolen: not a big deal. Your empathy for your fellow gamer astounds me
Also remember US and most other governments allow a certain amount of time, generally 6 weeks, between a Credit Card charge and providing goods or services to the customer. For those that want to claim that they are charging for the time when you can not play that is covered by the day to day free time extension for each day that they are down.
I agree that charging is poor form but they are dealing with it within the law.
I am not sure what all information was stolen, but if my address and phone number were taken then I'll be pissed from that alone. Whether or not they got my credit card info, I still would be pissed. I don't want people I do not know to have my address and cell. I am not a current player of SOE, but there is potential that my info was taken. What do people like us get? All I hear is how active subscribers are being compensated.
If they are indeed billing people whilst in this downtime , that is a blunder.
Illegally charging people for access to a service that they are not able to offer: a blunder. Negligently allowing hundreds of millions of customers private personal information to be stolen: not a big deal. Your empathy for your fellow gamer astounds me
blun·der (blndr)
n.
A usually serious mistake typically caused by ignorance or confusion.
Yes .. I call it a blunder, perhaps you would prefer another word.
I do not think they were negligent in their protection of the data ... I am awaiting the final findings by people who know how to guage these sorts of security breachs though ... so my final verdicts not in.
I get that you can cancel your credit cards, thats an easy fix.
But.....If i had stolen your information I could use your birthdate, social security number, name and address to open bank accounts in your name so I dont need your bank information. I could get ID's, passports, credit cards and a year subscripition to fat chicks. The point is, your identity being stolen will destroy your credit, could even put you in bankruptcy. Of course criminals wont use this information for like a year or two, so probally you wont even know until 2013 you will try to buy a house or a new car.
Stealing Credit cards is for amateurs, stealing your identity is what these people were after and they probally have it.
I get that you can cancel your credit cards, thats an easy fix.
But.....If i had stolen your information I could use your birthdate, social security number, name and address to open bank accounts in your name so I dont need your bank information. I could get ID's, passports, credit cards and a year subscripition to fat chicks. The point is, your identity being stolen will destroy your credit, could even put you in bankruptcy. Of course criminals wont use this information for like a year or two, so probally you wont even know until 2013 you will try to buy a house or a new car.
Stealing Credit cards is for amateurs, stealing your identity is what these people were after and they probally have it.
Its a good thing that the data nessecary to steal an identity wasn't present in the security breach then.
In the case that the strings would all be followed back and someones indentity is compromised .... Sony has offered complimentary Identity Protection services for a year.
-------------------
I'm still waiting for anyone to offer some damage they have suffered this whole unfortunate event that would not be covered under the Identity Protection and free game time offered. Entitlement to more being what drove this thread for first page or two and my chief conflict.
I'm still waiting for anyone to offer some damage they have suffered this whole unfortunate event that would not be covered under the Identity Protection and free game time offered. Entitlement to more being what drove this thread for first page or two and my chief conflict.
If doesn't matter what you're waiting for, if a large number of SOE subscribers feel this compensation package is insufficient, SOE will be able to tell by the droves of canceled subs that are sure to happen the minute the login servers come back on. That's not entitlement, that's free market economics.
Anyone who is a current SOE subscriber (which you've said you're not) is entitled to make up their own mind about this package and I guarantee they will indeed.
Its a good thing that the data nessecary to steal an identity wasn't present in the security breach then.
In the case that the strings would all be followed back and someones indentity is compromised .... Sony has offered complimentary Identity Protection services for a year.
-------------------
I'm still waiting for anyone to offer some damage they have suffered this whole unfortunate event that would not be covered under the Identity Protection and free game time offered. Entitlement to more being what drove this thread for first page or two and my chief conflict.
If the data needed to steal an identity wasn't stolen, then why is SOE (Sony) given every single one of their customers 1 year of identity protection?
How can you not catch such a huge contradition in your statement?
I get that you can cancel your credit cards, thats an easy fix.
But.....If i had stolen your information I could use your birthdate, social security number, name and address to open bank accounts in your name so I dont need your bank information. I could get ID's, passports, credit cards and a year subscripition to fat chicks. The point is, your identity being stolen will destroy your credit, could even put you in bankruptcy. Of course criminals wont use this information for like a year or two, so probally you wont even know until 2013 you will try to buy a house or a new car.
Stealing Credit cards is for amateurs, stealing your identity is what these people were after and they probally have it.
Well for one thing unless you have left your SS# hanging around somewhere losely they did not get it. No SS #'s were in the system. And yes exactly CC information is easily taken care of it can be the after affect that is astounding and this is exactly why they are going to pay for identity theft protection.
And to the people who are worried about them continuing to charge. Guess what until they are back up they can't keep charging me because they did not know the extent of the attack so I acted and changed my card.
It never fails that someone always trys to find some way to put the blame on SoE and trip over themselves ignoring the culprits of the attack.
Hackers suck and should go straight to jail. Since we don't know much about them there isn't much to talk about.
Sony is 100% responsible for their networks and they did a half assed job. It was their negligence that allowed this type of attack to occur. The security failures are not the responsibility of hackers or Sony customers. Sony is 100% responsible for their networks and they let a known vulnerability unpatched for to long and someone finally took advantage of it.
Its a good thing that the data nessecary to steal an identity wasn't present in the security breach then.
In the case that the strings would all be followed back and someones indentity is compromised .... Sony has offered complimentary Identity Protection services for a year.
-------------------
I'm still waiting for anyone to offer some damage they have suffered this whole unfortunate event that would not be covered under the Identity Protection and free game time offered. Entitlement to more being what drove this thread for first page or two and my chief conflict.
If the data needed to steal an identity wasn't present, then why is SOE (Sony) given every single one of their customers 1 year of identity protection?
How can you not catch such a huge contradition in your statement?
The majority of you believe your indentity will be stolen , someone of the millions will have their indentity stolen irregardless of if that information came from a garbage can or clever hack it will still be blamed on Sonys security breach. Its a logical move for Sony to protect their tail-end in the future, and thereby assuring the public that indeed the sky is not falling.
I fail to see it is a contradiction when most people on these forums already assume they are compromised.
Seems kinda cheap of soe all this time down psn users got portal 2 unless that has changed. PC players get nothing really other then 30 days game time.
With the exception of that 2007 european database, SoE did not lose CC#s. PSN they say they arent sure if they lost CC#s or not. The PSN breach was potentially more severe, and made people scramble to cancel their cards.
The data obtained for the 24 million accounts involved with the SoE breach is information thats fairly easy to obtain, except for the account name and password, and that shouldnt matter for anything other than your SoE account (although some people are paranoid about stuff like address, phone number and birthdate, but then why did you put real information for that in anyway? regardless that stuff is easy to get anyway).
The ID theft program + one month free time isnt cheap for SoE. Its not like they arent giving people anything.
It never fails that someone always trys to find some way to put the blame on SoE and trip over themselves ignoring the culprits of the attack.
Hackers suck and should go straight to jail. Since we don't know much about them there isn't much to talk about.
Sony is 100% responsible for their networks and they did a half assed job. It was their negligence that allowed this type of attack to occur. The security failures are not the responsibility of hackers or Sony customers. Sony is 100% responsible for their networks and they let a known vulnerability unpatched for to long and someone finally took advantage of it.
Thank you ...
I completely agree, regardless of the how or whys it happened and sony is Responsible. Thats ignoring the arguements of negligence, firewalls, type of data lossed, etc etc .
They have answered ALL of this by giving One year of identity protection and free game time.
Which brings us back around to the begining ... my first post, the pinnacle of my arguement.
I completely agree, regardless of the how or whys it happened and sony is Responsible. Thats ignoring the arguements of negligence, firewalls, type of data lossed, etc etc .
They have answered ALL of this by giving One year of identity protection and free game time.
Which brings us back around to the begining ... my first post, the pinnacle of my arguement.
Why does anyone feel entitled to more ?
What makes you think I want anything from Sony.
One year of identity protection doesn't mean much, since the information stolen doesn't exactly expire does it?
The fault is Sonys, they should have better security than this.
I am not sure how much money this will cost SOE but it is a lot, I talked to my old EQ2 guildies and all of them said that they would cancel their accounts as soon as they can log on to the account page again. Not all of them might actually do it, but at least some will.
And the stuff they offer, 500 credits, a free month and some extra events isn't enough to calm someone down that is really upset.
The fault is of course Sonys and not the people working at SOE but there are a lot of pissed customers around and SOE were not the most popular dev before this happened either, and they fired some employees just a few months ago since they were going rather badly lately.
EQ Next better be a fantastic game or this disaster will be something that SOE will never truly recover from.
Now, this wont mean that SOE closes down, but that they might loose 10-25% of their customers isn't impossible. Having the servers closed so long isn't a good idea for any MMO company as well, the addicts might recover or find something else to play.
I think this is the largest mess in the gaming genre ever.
I completely agree, regardless of the how or whys it happened and sony is Responsible. Thats ignoring the arguements of negligence, firewalls, type of data lossed, etc etc .
They have answered ALL of this by giving One year of identity protection and free game time.
Which brings us back around to the begining ... my first post, the pinnacle of my arguement.
Why does anyone feel entitled to more ?
What makes you think I want anything from Sony.
One year of identity protection doesn't mean much, since the information stolen doesn't exactly expire does it?
Perhaps the only thing worth worry over is the old CC data, which again is old and corrected threw identity protection services and phone calls. Other than that .. the " information stolen" wasn't enough to warrant the indentity theft outcry it did. I understand it only came out after most people were already rabid, but its out now.
You haven't stated you want anything from Sony, others have stated Sonys not giving enough ... which spured this while conversation. Our back and forth is a side street down the greater highway of entitlement.
Comments
And if he'd have really concentrated maybe he could have got it done in like 1 hour 45 minutes! I mean 1 hour and 45 minutes people!!!!
Come on ffs what are you all whining about?!?! Who gives a flying fuck about the safety of your personal details, cc information and the pain of cancelling cards, when all it takes is 1 hour and 45 minutes!!!!!
"Come and have a look at what you could have won."
Does that include the part where they've continued to bill people during the downtime?
----------
Life sucks, buy a helmet.
Really?
I could quite literally go into a diatribe about my fiscal responsibility, my past experiences with fraud and credit card disputes. I could detail my credit score, my credit unions and how important my reporting is to my lifestyle.
You don't want that though ... so be it, my parents pay for my accounts. I am actually only twelve , money does indeed grow on trees , and my credit score is an arbituary number that really doesn't matter at all.
I'm flippant about the whole fiasco because there was no credible threat for me NOT to be. Pardon me for actually basing my desicions on actual information and not my fears of what might be. Its just absurd to maintain a level head when it comes to my fiscal identity ... I should grab a pitch fork.
Ok it really doesnt matter if he/she chose to drive or call the bank. They still had to do it. It doesnt matter if the CC was secured or not. What matters is that SOE has been telling PAYING CUSTOMERS for years "Our system is SAFE AND SECURE. You can TRUST US WITH YOUR CC AND PERSONAL INFO." And it doesnt matter if only 1k, 10k, or 100k people where effected by the hack out of the 900k people (this # are just pulled out of the air). It matters the fact they got HACKED, it matter they lost CC and personal info. And Most dont know if they have been effected by this, and it could come back to bit them tomorrow, next week, next month, or even in 6 months or longer. How would you feel Akaronia if your bank or Employer was hit and they told you and 10 of your friends that we arent sure if you where the one hit and we are going to give you a chocalate candy bar to make good what happened. And 2 months from now, you go to get you money, and one of your friends says I dont have any money, I was one that got hit after all. So you go to see if you have money......................................................................................................................................................
So can you see they need to offer more then just a candy bar to us, to get us back in to the SOE van.
If they are indeed billing people whilst in this downtime , that is a blunder.
Your link though refrences a report, from a report ... given by some forum poster on a website.
How many times do I need to stress credible information and not basing a desicion on fear?
"So can you see they need to offer more then just a candy bar to us, to get us back in to the SOE van."
They did ... they offered a year of hassle free indentity protection, free game time and a plethora of game assorted goods and perks.
It may not be enough for most people .... it was more than enough for me, even though I don't and will not be playing any of their games currently.
Not grabbing a pitch fork is one thing, actively telling people whose credit card information was potentially stolen that it's "not a big deal" and the company who's fault it is that the information was stolen due to their incompetence is somehow the victim is something else entirely.
----------
Life sucks, buy a helmet.
Illegally charging people for access to a service that they are not able to offer: a blunder. Negligently allowing hundreds of millions of customers private personal information to be stolen: not a big deal. Your empathy for your fellow gamer astounds me
----------
Life sucks, buy a helmet.
I would refrain from skewing my posts, or to be more blunt ... putting words in my mouth.
In addition to his .... We the end users have incured how much in damages? Exactly ... nothing to date. I have not heard of one credible report directly linking the supposed credit card ( which was already dismissed by Sony ) or the personal information ( which was limited to data that would not allow anyone more access to my indentity than a forum post on my locale singles site) that has lead to monetary damages of an end user.
Sony on the other hand has lost revenue due to the shut down, has had to rehaul their security measures , is offering gaming time and virtual items/perks which cost developers time. Would it be safe to guesstimate a cost of millions yet?
Who is more the victim here?
I'm going to assume that Sonys costs will be dismissed because they are a Giant corporation and have the money to spend... it also helps that they are the devil incarnate.
Seems kinda cheap of soe all this time down psn users got portal 2 unless that has changed. PC players get nothing really other then 30 days game time.
WOW calm down. You are totally overreacting to what happened. And I AM ONE OF THESE PEOPLE!!!! And have had fraud done to me before when someone stole checks from me and everything else. The thing is if you want to stay ok you HAVE GOT to let this go and move on period or you won't stay ok. This is exactly what I was talking about wallowing in it instead of moving on.
And yes it DOES matter wether or not we take steps to secure ourselves because no matter what we have been being told for years that it is not just the companies who have to keep us secure. We have to do our part too. And if it happens then I will be sigend up for the identity theft program and will have all kinds of help behind me to take care of it.
That is all any of us can do is deal with it. Not wallow in it. It's like cryong over spilled milk after so long it goes stale.
Also remember US and most other governments allow a certain amount of time, generally 6 weeks, between a Credit Card charge and providing goods or services to the customer. For those that want to claim that they are charging for the time when you can not play that is covered by the day to day free time extension for each day that they are down.
I agree that charging is poor form but they are dealing with it within the law.
I am not sure what all information was stolen, but if my address and phone number were taken then I'll be pissed from that alone. Whether or not they got my credit card info, I still would be pissed. I don't want people I do not know to have my address and cell. I am not a current player of SOE, but there is potential that my info was taken. What do people like us get? All I hear is how active subscribers are being compensated.
blun·der (bl
n
d
r)
n.
A usually serious mistake typically caused by ignorance or confusion.
Yes .. I call it a blunder, perhaps you would prefer another word.
Mistake, Botch , Foul-up , F-up , bumble, snafu, slip, or solecism?
I do not think they were negligent in their protection of the data ... I am awaiting the final findings by people who know how to guage these sorts of security breachs though ... so my final verdicts not in.
I get that you can cancel your credit cards, thats an easy fix.
But.....If i had stolen your information I could use your birthdate, social security number, name and address to open bank accounts in your name so I dont need your bank information. I could get ID's, passports, credit cards and a year subscripition to fat chicks. The point is, your identity being stolen will destroy your credit, could even put you in bankruptcy. Of course criminals wont use this information for like a year or two, so probally you wont even know until 2013 you will try to buy a house or a new car.
Stealing Credit cards is for amateurs, stealing your identity is what these people were after and they probally have it.
Its a good thing that the data nessecary to steal an identity wasn't present in the security breach then.
In the case that the strings would all be followed back and someones indentity is compromised .... Sony has offered complimentary Identity Protection services for a year.
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I'm still waiting for anyone to offer some damage they have suffered this whole unfortunate event that would not be covered under the Identity Protection and free game time offered. Entitlement to more being what drove this thread for first page or two and my chief conflict.
If doesn't matter what you're waiting for, if a large number of SOE subscribers feel this compensation package is insufficient, SOE will be able to tell by the droves of canceled subs that are sure to happen the minute the login servers come back on. That's not entitlement, that's free market economics.
Anyone who is a current SOE subscriber (which you've said you're not) is entitled to make up their own mind about this package and I guarantee they will indeed.
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Life sucks, buy a helmet.
If the data needed to steal an identity wasn't stolen, then why is SOE (Sony) given every single one of their customers 1 year of identity protection?
How can you not catch such a huge contradition in your statement?
Well for one thing unless you have left your SS# hanging around somewhere losely they did not get it. No SS #'s were in the system.
And yes exactly CC information is easily taken care of it can be the after affect that is astounding and this is exactly why they are going to pay for identity theft protection. 
And to the people who are worried about them continuing to charge. Guess what until they are back up they can't keep charging me because they did not know the extent of the attack so I acted and changed my card.
Hackers suck and should go straight to jail. Since we don't know much about them there isn't much to talk about.
Sony is 100% responsible for their networks and they did a half assed job. It was their negligence that allowed this type of attack to occur. The security failures are not the responsibility of hackers or Sony customers. Sony is 100% responsible for their networks and they let a known vulnerability unpatched for to long and someone finally took advantage of it.
The majority of you believe your indentity will be stolen , someone of the millions will have their indentity stolen irregardless of if that information came from a garbage can or clever hack it will still be blamed on Sonys security breach. Its a logical move for Sony to protect their tail-end in the future, and thereby assuring the public that indeed the sky is not falling.
I fail to see it is a contradiction when most people on these forums already assume they are compromised.
With the exception of that 2007 european database, SoE did not lose CC#s. PSN they say they arent sure if they lost CC#s or not. The PSN breach was potentially more severe, and made people scramble to cancel their cards.
The data obtained for the 24 million accounts involved with the SoE breach is information thats fairly easy to obtain, except for the account name and password, and that shouldnt matter for anything other than your SoE account (although some people are paranoid about stuff like address, phone number and birthdate, but then why did you put real information for that in anyway? regardless that stuff is easy to get anyway).
The ID theft program + one month free time isnt cheap for SoE. Its not like they arent giving people anything.
Thank you ...
I completely agree, regardless of the how or whys it happened and sony is Responsible. Thats ignoring the arguements of negligence, firewalls, type of data lossed, etc etc .
They have answered ALL of this by giving One year of identity protection and free game time.
Which brings us back around to the begining ... my first post, the pinnacle of my arguement.
Why does anyone feel entitled to more ?
What makes you think I want anything from Sony.
One year of identity protection doesn't mean much, since the information stolen doesn't exactly expire does it?
The fault is Sonys, they should have better security than this.
I am not sure how much money this will cost SOE but it is a lot, I talked to my old EQ2 guildies and all of them said that they would cancel their accounts as soon as they can log on to the account page again. Not all of them might actually do it, but at least some will.
And the stuff they offer, 500 credits, a free month and some extra events isn't enough to calm someone down that is really upset.
The fault is of course Sonys and not the people working at SOE but there are a lot of pissed customers around and SOE were not the most popular dev before this happened either, and they fired some employees just a few months ago since they were going rather badly lately.
EQ Next better be a fantastic game or this disaster will be something that SOE will never truly recover from.
Now, this wont mean that SOE closes down, but that they might loose 10-25% of their customers isn't impossible. Having the servers closed so long isn't a good idea for any MMO company as well, the addicts might recover or find something else to play.
I think this is the largest mess in the gaming genre ever.
Too bad, EQ2 is still a pretty good game.
Perhaps the only thing worth worry over is the old CC data, which again is old and corrected threw identity protection services and phone calls. Other than that .. the " information stolen" wasn't enough to warrant the indentity theft outcry it did. I understand it only came out after most people were already rabid, but its out now.
You haven't stated you want anything from Sony, others have stated Sonys not giving enough ... which spured this while conversation. Our back and forth is a side street down the greater highway of entitlement.