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Computer problems, need help.

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  • xS0u1zxxS0u1zx Member Posts: 209

    Originally posted by DeathTouch

    Originally posted by xS0u1zx


    Originally posted by Quizzical


    Originally posted by xS0u1zx


    Originally posted by Quizzical


    Originally posted by xS0u1zx

    *snip*

    If everything puts exactly the same load on all hardware, then why do stress test programs exist?  Since, as you say, they can't possibly use any more power than a typical game.  Why have Intel and AMD put power-monitoring features into their hardware, to keep track of how much power programs are actually using and adjust clock speeds accordingly, if it never varies from one program to another?  And could you please explain the concept of a power virus?

    Intel and AMD don't make GPU's for one...   For two, you obviously didn't read my original post about the many factors to a computer overheating.   The issue was overheating...

    Yes a processor will throttle the amount of speed it uses based on the load it has, but it's voltage and the card's max wattage usage is quite static unless it has an architecture that enables voltage and wattage throttling to save power.  Ex. Sandy Bridge.

    When you are running a video game, regardless of how intense the GPU itself will always be running at it's max clock speed which will pull the full amount of wattage from the PSU.  Now that's not saying that the processor itself will be running at 100% but it's clock speeds will be as a GPU will only clock down itself if it is not being used.  Remember a system will allocate as much resources as possible to any software that is running.   Now it's not uncommon for new games to cause overheating issues on a card, as wow had at one point been unplayable by people with a defective driver Nvidia released long ago.  Playing wow would almost fry your graphic card, because of that driver alone.

    I really do not wish to constantly have a stupid debate, but what I do want is the OP to try finding the specific problem by running benchmarks and figuring out what is causing the issues or bring it into a certified professional to do it for them.

    UM, BOTH Intel and AMD make video cards. Intel is mostly integrated but they do make video cards. AMD is the make of Radeon cards... the second most used card on the planet...

    Correction.   Intel embeds it's graphics architecture within the processor itself and does not in fact make cards.  Secondly ATI makes Radeon graphics cards, AMD owns ATI but ATI is a completely seperate company.  Please go educate yourself, thanks.

    image
  • DeathTouchDeathTouch Member UncommonPosts: 508

    Just some random Facts about GPU power usage and why you need a GOOD PSU to play games.

    http://www.geeks3d.com/20100226/the-real-power-consumption-of-73-graphics-cards/

  • DeathTouchDeathTouch Member UncommonPosts: 508

    Originally posted by xS0u1zx

    Originally posted by DeathTouch


    Originally posted by xS0u1zx


    Originally posted by Quizzical


    Originally posted by xS0u1zx


    Originally posted by Quizzical


    Originally posted by xS0u1zx

    *snip*

    If everything puts exactly the same load on all hardware, then why do stress test programs exist?  Since, as you say, they can't possibly use any more power than a typical game.  Why have Intel and AMD put power-monitoring features into their hardware, to keep track of how much power programs are actually using and adjust clock speeds accordingly, if it never varies from one program to another?  And could you please explain the concept of a power virus?

    Intel and AMD don't make GPU's for one...   For two, you obviously didn't read my original post about the many factors to a computer overheating.   The issue was overheating...

    Yes a processor will throttle the amount of speed it uses based on the load it has, but it's voltage and the card's max wattage usage is quite static unless it has an architecture that enables voltage and wattage throttling to save power.  Ex. Sandy Bridge.

    When you are running a video game, regardless of how intense the GPU itself will always be running at it's max clock speed which will pull the full amount of wattage from the PSU.  Now that's not saying that the processor itself will be running at 100% but it's clock speeds will be as a GPU will only clock down itself if it is not being used.  Remember a system will allocate as much resources as possible to any software that is running.   Now it's not uncommon for new games to cause overheating issues on a card, as wow had at one point been unplayable by people with a defective driver Nvidia released long ago.  Playing wow would almost fry your graphic card, because of that driver alone.

    I really do not wish to constantly have a stupid debate, but what I do want is the OP to try finding the specific problem by running benchmarks and figuring out what is causing the issues or bring it into a certified professional to do it for them.

    UM, BOTH Intel and AMD make video cards. Intel is mostly integrated but they do make video cards. AMD is the make of Radeon cards... the second most used card on the planet...

    Correction.   Intel embeds it's graphics architecture within the processor itself and does not in fact make cards.  Secondly ATI makes Radeon graphics cards, AMD owns ATI but ATI is a completely seperate company.  Please go educate yourself, thanks.

    Suggest you correct yourself on AMD.

    http://en.wikipedia.org/wiki/Advanced_Micro_Devices

     

    i know Intel made a card.. took me a minute to find it. 

    http://www.google.com/products/catalog?hl=en&cp=13&gs_id=1d&xhr=t&q=intel+video+card&tok=SObFgKZsci-fjrWej5zp7Q&safe=off&gs_upl=&bav=on.2,or.r_gc.r_pw.r_cp.,cf.osb&biw=1280&bih=677&um=1&ie=UTF-8&tbm=shop&cid=2894208323061772823&sa=X&ei=HG7zTrKvNYLf0QGD_sXRAg&sqi=2&ved=0CHwQ8wIwBQ

    they were working with nvideo to make other video cards but that fell through some time ago.

  • xS0u1zxxS0u1zx Member Posts: 209

    Originally posted by DeathTouch

    Just some random Facts about GPU power usage and why you need a GOOD PSU to play games.

    http://www.geeks3d.com/20100226/the-real-power-consumption-of-73-graphics-cards/

    Of course it's recommended to use a good PSU, it's not NEEDED but anyway on a seperate note.   That link is pretty accurate from what I seen, however new cards use far less power then those cards do so it's not as critical to have an after market PSU these days.

    image
  • xS0u1zxxS0u1zx Member Posts: 209

    *snip*

    Suggest you correct yourself on AMD.

    http://en.wikipedia.org/wiki/Advanced_Micro_Devices

    Yes and you just re-confirmed what I said

     

    After acquiring the graphics processor maker ATI Technologies in 2007, AMD restructured some of its combined product lines. Since 2010, all of the company's graphics processing products have been marketed under the AMD brand name.

     

    ATI still makes the cards, but because AMD bought out ATI they brand the cards with the AMD logo.  It is STILL ATI that manufactures the Radeon cards.

     

    http://en.wikipedia.org/wiki/File:Better_by_Design_Sticker_-1.png

    image
  • DeathTouchDeathTouch Member UncommonPosts: 508

    Originally posted by xS0u1zx

    Originally posted by DeathTouch

    Just some random Facts about GPU power usage and why you need a GOOD PSU to play games.

    http://www.geeks3d.com/20100226/the-real-power-consumption-of-73-graphics-cards/

    Of course it's recommended to use a good PSU, it's not NEEDED but anyway on a seperate note.   That link is pretty accurate from what I seen, however new cards use far less power then those cards do so it's not as critical to have an after market PSU these days.

     

    Measured power consumption Radeon HD 6990 (default mode)


    1. System in IDLE = 195W

    2. System Wattage with GPU in FULL Stress = 489W

    3. Difference (GPU load) = 294W

    4. Add average IDLE wattage ~ 37W

    5. Subjective obtained GPU power consumption = ~ 331 Watts
  • drbaltazardrbaltazar Member UncommonPosts: 7,856

    go buy a can of air open computer and unplug it first then try to clean all the grim you see in there till it look new (might need 2 can)should fix your issue becarefull not to move wire that can short themselv es on steel before reassembling cause you might face bigger issue!but if your carefull this will probably fix your problem ,this should be done before winter and before summer

  • DeathTouchDeathTouch Member UncommonPosts: 508

    To help you out OP, someone mentioned to check your driver. Would really recommend that first as it is the most simple solution. There have been other games that have launched and cause video cards to overheat and to actually melt. Drivers and patches were released to fix the problem. If you do still have issues then you can look into a new power supply.

     

    Looking at the recommended power supply for your video card, 450W is the absolute minimum.

  • DragimDragim Member UncommonPosts: 867

    When you say the monitor turns off after about 10-15 minutes of play, does it turn off completely?  Or does it just go black for 2-3 seconds then come back on?

    Just curious because I have a EVGA geforce 570 myself and have been running into this issue a lot lately.  After the screen goes black for 2-3 seconds everything come sback on and it says..."Kernel error 220(some number) everything has been recovered".

    I have heard that the new "patch" for the drivers has been causing this, but also been happening across the board with various graphics cards.

    I have yet to get my own personal issue resolved, as EVGA is having me try all sorts of different things that have yet to work.  But the strangest thing of all is if I turn my PC off for 5 minutes, then back on, I don't get the kernel error for like 3-4 days, then it begins again and the graphics artifice to heck.

    But 5 minutes off again and the issue is fixed.  I wish EVGA would just let me RMA the graphics card I have, but nope...I got to try these various other things...even though the problem persisted when I put it into my old computer.

    -----

    Don't you just love technology sometimes?  I have had issues with my custom built PC from day 1 of receiving the parts.  5 months later, I still am having issues...(this being the graphics card).  Sigh, but oh well..at least it works well...for the most part..save the kernel error every so often.

    I am entitled to my opinions, misspellings, and grammatical errors.

  • xS0u1zxxS0u1zx Member Posts: 209

    Originally posted by Dragim

    When you say the monitor turns off after about 10-15 minutes of play, does it turn off completely?  Or does it just go black for 2-3 seconds then come back on?

    Just curious because I have a EVGA geforce 570 myself and have been running into this issue a lot lately.  After the screen goes black for 2-3 seconds everything come sback on and it says..."Kernel error 220(some number) everything has been recovered".

    I have heard that the new "patch" for the drivers has been causing this, but also been happening across the board with various graphics cards.

    I have yet to get my own personal issue resolved, as EVGA is having me try all sorts of different things that have yet to work.  But the strangest thing of all is if I turn my PC off for 5 minutes, then back on, I don't get the kernel error for like 3-4 days, then it begins again and the graphics artifice to heck.

    But 5 minutes off again and the issue is fixed.  I wish EVGA would just let me RMA the graphics card I have, but nope...I got to try these various other things...even though the problem persisted when I put it into my old computer.

    -----

    Don't you just love technology sometimes?  I have had issues with my custom built PC from day 1 of receiving the parts.  5 months later, I still am having issues...(this being the graphics card).  Sigh, but oh well..at least it works well...for the most part..save the kernel error every so often.

    Try contacting Nvidia since they are the ones that produce the drivers that runs  your EVGA card.  They might have a fix for your issues.

    image
  • drbaltazardrbaltazar Member UncommonPosts: 7,856

    also the screen thing might be the screen saver kicking in!try puting it to say 5 minute if it still cose after 15 minute this isnt your problem but if it shut down after 5 minute then you just found your issue.also go to intel website make sure your driver for intel stuff is uptodate they have autodetect!as for power the guys here are right when gpu state 450 w it is for the gpu alone!

  • xS0u1zxxS0u1zx Member Posts: 209

    Originally posted by Kuraphimaru

    On topic. 450W is not enough power for the system, tell your friend to get at least 600+W PSU

    http://www.nvidia.com/object/product-geforce-gtx-460-us.html Hell, nVidia says that 450W is minimal needed amount of system power but you still need to power your proc, ram, hdd's, fans, and peripherals.

    Maximum graphics card power is 160W, 65W for your processor, leaving almost 200W available for other components.   Now keeping in mind that most crap PSU's that manufacturers like to included with the computer had about 60% efficiency at best, you're borderlining it pretty close to over working that PSU.   Running a benchmarking program would clarify the issue if the computer crashed while running it.

    image
  • QuizzicalQuizzical Member LegendaryPosts: 25,499

    Originally posted by xS0u1zx

    Intel and AMD don't make GPU's for one...   For two, you obviously didn't read my original post about the many factors to a computer overheating.   The issue was overheating...

    Yes a processor will throttle the amount of speed it uses based on the load it has, but it's voltage and the card's max wattage usage is quite static unless it has an architecture that enables voltage and wattage throttling to save power.  Ex. Sandy Bridge.

    When you are running a video game, regardless of how intense the GPU itself will always be running at it's max clock speed which will pull the full amount of wattage from the PSU.  Now that's not saying that the processor itself will be running at 100% but it's clock speeds will be as a GPU will only clock down itself if it is not being used.  Remember a system will allocate as much resources as possible to any software that is running.   Now it's not uncommon for new games to cause overheating issues on a card, as wow had at one point been unplayable by people with a defective driver Nvidia released long ago.  Playing wow would almost fry your graphic card, because of that driver alone.

    I really do not wish to constantly have a stupid debate, but what I do want is the OP to try finding the specific problem by running benchmarks and figuring out what is causing the issues or bring it into a certified professional to do it for them.

    You're so wildly wrong that it's hard to know where to start.  Are you next going to claim that Nvidia doesn't make GPU chips, either?

    Intel doesn't make good graphics or discrete video cards, but they do sell about half of the world's GPU chips.  And Intel GPU chips adjust their clock speed based on how much wattage they're actually using, in order to keep the chips within their TDP.

    AMD, meanwhile, is one of the two major GPU vendors for high performance cards.  Their Cayman and Tahiti GPU chips both have "PowerTune", which monitors power consumption and throttles back the clock speeds if power usage gets too high.  In particular, PowerTune doesn't wait for temperatures to get too high before it acts; the entire point is precisely that it prevents overheating and excessive power draw, rather than reacting to it--and potentially waiting until it's too late.  Radeon HD 6320 integrated graphics (in a Zacate E-450 APU) does something similar.

    Meanwhile, even at the full clock speeds, power consumption still varies.  If you take a GeForce GTX 580 and plug two monitors into it, it keeps the full clock speeds even at completely idle.  Playing a game doesn't change the GPU or memory clock speeds, but it does change the power consumption--in some cases, more than doubling it.

    More generally, it's nearly impossible to stress all of the components of a GPU chip simultaneously.  Some games push the GPU chip harder than others, and that means some games make it pull more power than others.

    Meanwhile, if it's a power supply issue, the real problem is total system power consumption.  One game can easily push a processor harder than another, too.  Processor usage actually varies by game a lot more than video card usage.

    -----

    "Secondly ATI makes Radeon graphics cards, AMD owns ATI but ATI is a completely seperate company. Please go educate yourself, thanks."

    There is no ATI.  The company was bought out by AMD several years ago.  AMD kept the ATI brand name as AMD's graphics division for a while, but abandoned the ATI brand name entirely more than a year ago for the sake of their APUs, rather than having to claim that part of the chip was made by ATI, part by AMD, and part (e.g., the memory controller and interconnect) wasn't clear which company it should be credited to.

    "ATI still makes the cards, but because AMD bought out ATI they brand the cards with the AMD logo. It is STILL ATI that manufactures the Radeon cards."

    There is no ATI.  It has been integrated into AMD to the extent that you can't even say, this part of the company is AMD and this part is ATI.  Which one was responsible for the memory crossbar in Llano and Brazos?  That's a part that neither a pure GPU nor a pure CPU would have.

    -----

    "Of course it's recommended to use a good PSU, it's not NEEDED but anyway on a seperate note. That link is pretty accurate from what I seen, however new cards use far less power then those cards do so it's not as critical to have an after market PSU these days."

    A good power supply is only needed if you want the computer function properly and reliably.  Which the original poster probably does.  That's why he created the thread, isn't it?

    Power consumption has tended to increase, not decrease, as time passes.  Each full node die shrink means that you can fit twice as many transistors in the same die space, while each takes about 30% less power than before.  The problem is that this means 40% more power consumption.  They do make architectural changes to combat this somewhat, at the expense of reducing performance per transistor, but the general trend has been higher power consumption.

    Go look at old video cards.  See the dual slot cooler and multiple large fans on them?  Oh right, they didn't need them ten years ago, because they didn't need to dissipate much power.

    -----

    "On topic. 450W is not enough power for the system, tell your friend to get at least 600+W PSU"

    The wattage isn't the problem.  The quality is the problem.  A high quality 450 W power supply would be plenty for that system.

    -----

    The power supply is a problem.  The question is whether it's the only problem.  Replace the power supply by a good quality model first, and see if the problem goes away.  If it doesn't, then we can search for other problems.

  • xS0u1zxxS0u1zx Member Posts: 209

    I do agree with what you said, I was aiming to get him to try and find any other possible issues before moving to replace the PSU.   Of course it still should be done regardless, but if there are bigger things at work within his system they should be found and dealt with.

    I'm still curious about how his caps are though, if the computer is overheating like he says there might be possible capacitor damage.

     

    P.S I would never disclaim Nvidia for the work they do and the products they develop :P

    image
  • IcewhiteIcewhite Member Posts: 6,403

    Originally posted by AudricMr

    When it overheats (which is what im guessing is happening) the monitor shuts off, this happens 10-15mins into playing swtor.

    If someone could give me an educated opinion on what they think is happening i would greatly appreciate it.  Also it is my friends computor and I am doing this for him to try and figure this out, I am thinking maybe needs a bigger power supply as the graphics card minimum  was a 450w ps.

     

    Thanks,

    Audrik

    When's the last time you blew the dust out of the fans?

    I'm serious.  Whenever a GPU/CPU begins to behave eratically due to heat, it's the easiest and first thing to check.  Because everyone forgets to do it.  $3 can of compressed air > $800 GPU.

    Self-pity imprisons us in the walls of our own self-absorption. The whole world shrinks down to the size of our problem, and the more we dwell on it, the smaller we are and the larger the problem seems to grow.

  • IchmenIchmen Member UncommonPosts: 1,228

    this is what you do before changing any parts in the computer. unhook every cord and go to a friends house who has an air compressor. and WTFBBQPWN every vent, access point.. fan the whole shabang with that and clean the entire case. 

    then go to a computer store and buy some thermal compond/grease. and carefully (demagitize ur self first naturally) remove the cpu heat sink and even the GPU fan/heatsink (if ur warrently allows it... EVGA stuff allows u to do this others dont)

    and with some brake fluid degreeser remove the old compound and apply a thin layer of new compound ( you do not need alot just enough to cover the area)

    then reattach everything. and power it up see if that helps at all, if it still shuts off. 

    try bumming a temp psu from a friend (one that can run the game no problem) and see if the psu isnt powerful enough (replace it then.. with better ones)

    this may be an over heat problem, or a lack of power (weak psu/dying) or you could have a GPU that is failing (it does happen. i fried an old all in wonder ati card without knowing it... until it died totally.. was an over heat that lead to fried, card worked fine a week tried the game and pffft black screen)

     

    ^ try that first before throwing in the towel.. its always good to have thermal compound as the default shit that comes with cpus really isnt that great... 

  • ClassicstarClassicstar Member UncommonPosts: 2,697


    Originally posted by Quizzical


    Originally posted by xS0u1zx


    Originally posted by Quizzical


    Originally posted by xS0u1zx
    Of course, but PSU issues are not isolated to an issue with one game.   As he stated he plays other MMOs and games on his computer without any issue at all.   This is isolated, and PSU issues are never isolated to software problems.   Of course that PSU should be replaced at his earliest convinience but it probably will not fix his issue.

    It's not hard to understand how a power supply could only have the voltage regulation or ripple get out of hand when you pull a lot of wattage from it.  Even the really awful power supplies usually manage to run everything in spec at 1/4 load.  It's only when you pull a lot of wattage from them that things go horribly awry.
    Maybe SWTOR simply pulls more wattage from his power supply than any other game he's played.

    I highly doubt that, as most graphics cards hardly utilize more then 200W with a state of the art card and I am quite certain that playing his other MMO's on max settings won't be much different then playing SWTOR.   Star wars graphics requirements aren't that high to begin with, I honestly believe this is merely a driver issue.   As another poster has stated, he should try running intensive benchmarks such as futuremark and see if he experiences the same problem.

    If everything puts exactly the same load on all hardware, then why do stress test programs exist?  Since, as you say, they can't possibly use any more power than a typical game.  Why have Intel and AMD put power-monitoring features into their hardware, to keep track of how much power programs are actually using and adjust clock speeds accordingly, if it never varies from one program to another?  And could you please explain the concept of a power virus?

    But SWTOR is not that heavy ussage for power and im almost 100% possitive it can't be just SWTOR that his pc crashes. Prolly something else but his friend just had bad luck it happend with SWTOR if he started to play another game prolly same happend and then it seems exclusive to that game. Maybe he have a cooling problem or something else im sure its not swtor particurly it just happen during swtor thats just bad luck. The stress test is bad example btw lol that has nothing to do with this problem, you can even with lowend pc hardly say swtor stress test that lowend pc hehe. Stress test is mainly for overclocking well thats when i always stress test anyway.

    Don't forget when your comepletely clueless of how PC works and what components are importend and installed in your case people many times discribe sittuation but wrongly assume the wrong moment it happend or just think its this or that but problem already long before that occurs. He can have crashed and get black screen becouse he have a old install and not formatted for years and with many corrupted files his computer crashed more offen and you can get a blackscreen. Or as someone already pointed out many never clean there rig and its getting dust insite and pc is eventually not properly cooled or fans get stuck and you cpu cooler or your videocard over heated becouse fan dont work. It can be many things why a PC crash and get blackscreen. Only when you have up to date PC and clean it have a clean install and you do maintenance regualry you dont have these problems for most of time. But majority for most of time don't know anything about pc's and problems can be anything becouse of cheap components or no regular cleaning from time to time clean instal or whatever it can breake your PC they just dont know what or how hehe.


    Hope to build full AMD system RYZEN/VEGA/AM4!!!

    MB:Asus V De Luxe z77
    CPU:Intell Icore7 3770k
    GPU: AMD Fury X(waiting for BIG VEGA 10 or 11 HBM2?(bit unclear now))
    MEMORY:Corsair PLAT.DDR3 1866MHZ 16GB
    PSU:Corsair AX1200i
    OS:Windows 10 64bit

  • QuizzicalQuizzical Member LegendaryPosts: 25,499

    Champions Online pushes my video card the hardest of any game I've ever played, and by a huge margin.  It's not that CO is extremely demanding on hardware, or at least not for AMD cards; it does push Nvidia cards pretty hard.  Rather, it's because the other games I've run on this computer (Civilization IV, Europa Universalis 3, Guild Wars, Spiral Knights, Uncharted Waters Online) barely tax the GPU at all.  Some of them can run pretty well at max settings on my laptop with Radeon HD 6310 integrated graphics.

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