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Hello Bioware may I play the game I payed for?
MyPreciousss
Member Posts: 427
It's 8:32 pm, I want to join my server, it has 532 people before me and I should wait 40 minutes to join.
I created *one* character on *one* server 2 weeks ago, server was already full and queued before official release but they didn't close it for new applications.
Can I wait 40 minutes coming home from work and play alt-tab or be reset a queue's end? No, I will do something else tonight. Box + 6 months subscription = 140 euros, but cancellation is possible now seeing how queues are constant and I'm not supposed to play at 2 am or reroll an alt on another server because of Bioware's ****** (insert a nasty word here).
Waiting for the fanboi brigade to explain me that Bioware is perfect and know what they are doing on this one.
Comments
Not a fan boy, but best you will get is popular game.
If the character is under say, level 17 or so I'd honestly just reroll on another server. That being said, I do think Bioware should do something about the queues some people are experiencing. After all, wasn't the whole purpose of 'sharding' the servers to prevent queues and overcrowding? Doesn't seem to be working very well so far.
In this day and age, with the technology available, it's pretty hard for anyone to justify server queues.
Edit: Oh, and the website queues are complete and utter bullshit. BUY MORE SERVERS. I shouldn't have to wait in a goddamn queue just to view the fucking patch notes.
I keep telling people that it's most likely a core engine problem. Just look at the number of servers, it's insane. TOR has already as many servers as WoW and only a fraction of total gamer population, which means their servers can only handle a fraction of what an average WoW server can handle.
Since TOR isn't exactly a next-gen MMO, the only reason for this would be that TOR simply cannot handle normal MMO traffic load. If people are lucky, it's because they rushed with release and need time to optimize the code.
If people are not lucky, it's because they suck at making MMO's where it counts the most (the actual technical side of it) and overloaded servers / instances are here to stay (at least until enough people cancel or something).
I would advise to roll another character on a less popular server until things calm down.
Nothing cost effective bioware can do to change server queues.
You'll have better luck on the official SWTOR forums. You know, the ones BioWare read.
You know... I am probably going to get in trouble for saying this.. but...
Is this your first new MMO?
Joined MMORPG.com in 2008 I see? Maybe WoW was first MMO and maybe you started playing in say 2005 or 2006 and by then they had all the queue stuff figured out... at least until major patch days and expansion days when there would ALWAYS be server problems and queues.
If you want 100% on demand instant access service with 100% up time, play single player games.
Welcome to MMORPG 101.
I remember back in the good old days when a 40 minute que to log onto wow was normal. I remember this being the case for months after launch, even new servers won't fix this issue unless people reroll which alot won't. I remember when a major wow patch ment I needed to find another game to play for 2 days until the hotfixes for the bugs for the patch I was downloading came out.
Website que is a new one to me, and other then ea being to cheap to provide the servers they need I can't think of any other reason for this but a marketing ploy, tring to get the thinking of 'omg this game is so popular there website even has a que' ground into the average user, and many will fall from it. In any business high demand plus low availabilty whether it be a service or product drives up the demand even more. The amount you gain from wow everyones playing this game mentality will more then make up for the few who will quit and find another product simply because of wait times. If this wasn't true wow would have failed in its first year.
In the Terms it states that the servers will not be available 24 hours a day, 7 days a week. The maintenence period was posted a long time now. The queues are a side effect of the game being popular and it being a whole seven days from launch date.
I would normally show some compassion here because I too want to get in there and start wasting Imps... but seriously...
Deal with it.
Find a console game or do something else with your time until you can get logged in.
Shadow's Hand Guild
Open recruitment for
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http://www.shadowshand.com
I've been playing mmo's since 2004 and the only beta + launch I was in was RIFT this year. Zero queue, game more polished than SWTOR (no left click bug, no graphic glitches, no jumping bug, etc), not an overhyped game but made by competent developers. Server merges? sure, but free character transfer too. Bioware should send trainees to Trion as I see it.
Now, go on haters do your job and say bad things about RIFT and try to explain me why I have to wait 40 minutes on a server that was full on the day after its creation and is still not blocked for new characters 2 weeks afterwards.
Oh yeah I should put up with it or forget my lvl 30 toon and reroll on another server or play at 2 am (some of us have life and work, see) and return to my single-player games...
But where did my 75 euros go?
heh heh heh... box + 6 months sub and youre going to stop playing for what youve already paid for... cause of a queue.
wonder who's winning in this scenario.
...
Back end problem. You have no idea what hardware there running on the backend. Plus they already said they were doing a slow rollout.
TSW - AoC - Aion - WOW - EVE - Fallen Earth - Co - Rift - || XNA C# Java Development
Looks like MMORPG 101 and Condescending 101 were in the same classroom for you.
6 months' sub cancellation is possible before subscription starts in end january, box price would mean playing a month like a new game. Wonder who's winning by not paying years of subscription to incompetent developers?
Right .. now back then what machine Blizzard was using as server ? And what was their engine capable of doing simultanously? The computers are getting faster, or did they buy second hand gear ;D ?
Did you check out the http://www.heroengine.com/ blog ? Seems that what BioWare bought wasn't a full operational engine. Big boss said was no problem, they had engineers to figure out themselves. And what exactly do they mean by that, eh ? There was for instance no DX11 support., go figure ...
If you happen to look at the engine BW is using, it is stated that alot of things can be changed system wide, without the need of recompile, so ...
Meanwhile we had Lotro and now Rift. CCP has EVE for a reasonable time. No real logon problems there ? Except for the usual patches.
I am a bit suspecious about the "we want to ensure that players get the most out of the game"-mantra. It makes my nose twitch ... ;D
My guess is they have relay problems. If they use a MicroSoft system, you don't have to look far ;D. I think every MMO out there had problems with it. Check the lag and latency, that is usually the first indicator.
Rated M for Mature - May contain content inappropriate for children
I like this. I think they are using a crap engine and it just can't handle it. What boggles the mind though is that each server is chopped up into mini instances, which you would think would be their excuse to get around queues.
But they have queues, and instanced worlds. Fans and EA/Bioware can sugar coat that all they want, but we're almost in 2012.. for an mmo that's just garbage.
Serrver Queues are a part of a new game. Also, roll another character on another server that isn't so crowded. This way, you can pop in and out when this happens. Common sense really.
I self identify as a monkey.
So common sense in mmorpgs is to sacrifice your two week old character to compensate for developers' poor choices and ignorance of managing servers? Care if I resist common sense?
I've been in several MMO launches as well, and never had to go through the displeasure of being put in a queue to log in (RIFT one of them). Maybe I was just lucky. I heard Aion had queues, WoW too according to someone posting here? Now it's SWTOR's turn? What else? Maybe there are several games out there that did launch with queues, but it's not a requirement, not by any stretch of anyones imagination. It should be perfectly possible to do without them. And if a company has any respect for its costumers they should be seeing to it that they provide their service in the best possible way.
Common sense would be to expect high server load and queues at launch. If you do not want to deal with it, do not buy the game at launch.
This does not apply to MMOs only...
If you claim poor choices and ignorance of server management, do you mind to share with us in detail and elaborate what they did wrong and how they should fix or avoid current state?
OP
I got in on the second day of EA, and made my characters on a server. Over the next week I only got to play a handful of times due to it being so overcrowded.
I went ahead and made characters on a couple of different servers, and now my highest level char is on a server with a much smaller player base.
It sucks to start over right now, but in the long run you will be happier IMO.
BTW....this doesnt mean to delete your present chars. Simply put them on hold till things settle down. Best of Luck with it.
Asking Devs to make AAA sandbox titles is like trying to get fine dining on a McDonalds dollar menu budget.
now... are you really going to try to deal with customer service? ... BW's customer service?
...really?
Sorry to tell you this OP, but this is how Launch days work. i dont think, ive ever seen a company that releases a title of this level without a few slip ups.
This is bound to happen, your best bet is to unsub and try again in a month or so. the devs can speculate all they want, but they wont know how meny people are charging into the doors until they are actually open.
Because i can.
I'm Hopeful For Every Game, Until the Fan Boys Attack My Games. Then the Knives Come Out.
Logic every gamers worst enemy.
Agreed they should have closed the servers at that point, but as the person after wrote " popular game ", i'm sorry to say this but you will have better luck on GW2 you wont have a queue problem there that is for sure, 40 servers with standard population