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Timecards - A warning

BefuzinBefuzin Member UncommonPosts: 15

I just wanted everyone to know that Swtor timecards can be a waste of cash..

 

If you are unlucky when entering your timecard bioware will register the code, then tell you that it has already been used and you wont get any game time. Only way to get this issue resolved is by contacting customer support by phone (and wait..and wait and wait...) and then take a scan of the card itself and mail it to them.

Yes, even though the code itself has been registered by their system as linked to your account you still have to mail them a scan of the card.

So, if you dont have a canner or camera, or just dont want to wait for hours on end on the phone (which, cant be quite costly if you dont live in the right country) dont buy a time card.

Comments

  • eyceleycel Member Posts: 1,334

    Iv bought time cards for many mmos, never had a problem, why would this game be any different. 

    Where are you getting the info from?

    There was a story here on mmorpg when the wave of people were complaining about having to have some form of payment plastic to use the game, the person said that they had even added a gametime card and still couldnt play there account but I figured that was some some random thing.

    image

  • StonesDKStonesDK Member UncommonPosts: 1,805

    I don't trust anything coming from a poster with just two posts under their name. Sorry

  • BefuzinBefuzin Member UncommonPosts: 15

    Originally posted by eycel

    Thats really odd, Iv bought time cards for many mmos, never had a problem, why would this game be any different. 

    Where are you getting the info from?

    There was a story here on mmorpg when the wave of people were complaining about having to have some form of payment plastic to use the game, the person said that they had even added a gametimecard and stil couldnt play there account.

     

    Personal experience, almost 2 hours by the phone after getting tired of waiting 3 days after my first attempt to contact customer support by mail.

    All in all their whole billing system seem to be screwed up, the timecard issue is something many are having and even worse is that many are even getting their credit cards rejected.

  • BefuzinBefuzin Member UncommonPosts: 15

    Originally posted by Starpower

    I don't trust anything coming from a poster with just two posts under their name. Sorry

    Perhaps I should make more pointless posts like yours to improve my credability.

  • StonesDKStonesDK Member UncommonPosts: 1,805

    Originally posted by Befuzin

    Originally posted by Starpower

    I don't trust anything coming from a poster with just two posts under their name. Sorry

    Perhaps I should make more pointless posts like yours to improve my credability.

    You are well on your way

  • DarkPonyDarkPony Member Posts: 5,566

    Originally posted by Starpower

    Originally posted by Befuzin


    Originally posted by Starpower

    I don't trust anything coming from a poster with just two posts under their name. Sorry

    Perhaps I should make more pointless posts like yours to improve my credability.

    You are well on your way

    *chuckles*

  • eyceleycel Member Posts: 1,334

    yah I dont doubt the trouble with the customer support, there plain terrible, but then again I had some bad CS support with aion also so it doesnt seem to be concentrated to just this mmo. 

    image

  • BefuzinBefuzin Member UncommonPosts: 15

    Im just happy its just a timecard, it could have been worse, I could have given them my creditcard information xD

  • SouldrainerSouldrainer Member Posts: 1,857

    Originally posted by Starpower

    I don't trust anything coming from a poster with just two posts under their name. Sorry

    ^this^

    Error: 37. Signature not found. Please connect to my server for signature access.

  • stayontargetstayontarget Member RarePosts: 6,519

    Originally posted by Starpower

    I don't trust anything coming from a poster with just two posts under their name. Sorry

    So are you saying you would trust me?

    Velika: City of Wheels: Among the mortal races, the humans were the only one that never built cities or great empires; a curse laid upon them by their creator, Gidd, forced them to wander as nomads for twenty centuries...

  • drbaltazardrbaltazar Member UncommonPosts: 7,856
    Ok if for any reason this ever happens to you send your computer to thoffending company and never play a game in you life again.since this never happened to I will go on a limb.soltop All stuff but what you are actually doing when doing secure transaction cause if skype or any other silly shit people do when they forgot their brain in Miami beach you will not be able to get confirmation. For those of us with logic resume what you were doing nothing to see on this thread
  • obiiobii Member UncommonPosts: 804

    lol you guys are claiming that ea's billing system is perfect

     

    Ask some uo players if there may be bugs in it

    From non accepting some credit cards to lost accounts they took 3 months to find again :P

  • Happens with all time cards. It is a warning to anyone buying them from stores. It is very easy to get in and steal the number from cards when they are not beside glass/contained in plastic. However even the biggest companies understand theft and when you call with your time card + the receipt for confirmation you will be credited with the correct amount of time purchased. This applies to every MMo that uses game time cards not just SWTOR.

  • KyleranKyleran Member LegendaryPosts: 44,078

    Originally posted by stayontarget

    Originally posted by Starpower

    I don't trust anything coming from a poster with just two posts under their name. Sorry

    So are you saying you would trust me?

    Never trust anyone with lots of posts, they are always trolling. image

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    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

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  • niceguy3978niceguy3978 Member UncommonPosts: 2,051

    Originally posted by Kyleran

    Originally posted by stayontarget


    Originally posted by Starpower

    I don't trust anything coming from a poster with just two posts under their name. Sorry

    So are you saying you would trust me?

    Never trust anyone with lots of posts, they are always trolling. image

    The moral of this story is, "its not paranoia if they really are out to get you."

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