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Computer help

colonnelli71colonnelli71 Member Posts: 52

Hey guys, I just built a new computer and I am experiencing some hiccups. I had an old system Dual core pentium with 3 gigs of ram. I was having tons of problems trying to play Rift and Star Wars, especially in pvp. Now this new system I got the Asus Maximus IV Extreme P67 motherboard with a i7 2600k processor and Corsair Vengence 16 GBs of DD3 1600 ram. I am using my same graphics card ATI Radeon 5770. Now of course I notice a huge improvement playing, almost no lag at all with everything turned up. However after hours of playing I get a blue screen for physical memory and it dumps and resets the computer. I am using Windows 7 Premium and checked and it does in fact show 16 gbs of ram. Do I have something set improper? Is there a way to have the computer clear the physical memory while your playing to avoid these crashes? Also I was thinking about buying the new Radeon 7970 cards, any thoughts?

Comments

  • colonnelli71colonnelli71 Member Posts: 52

    BTW, I got a Crucial 128GB SSD. This is my first SSD, and I find it pretty confusing. Most of the time when my computer resets whatever was running starts up where it left off, also Windows does not ask me to sign in. Its almost as if the computer does not do a clean reboot. Is this a Windows 7 feature or the SSD?

  • AntariousAntarious Member UncommonPosts: 2,846

    Originally posted by colonnelli71

    Hey guys, I just built a new computer and I am experiencing some hiccups. I had an old system Dual core pentium with 3 gigs of ram. I was having tons of problems trying to play Rift and Star Wars, especially in pvp. Now this new system I got the Asus Maximus IV Extreme P67 motherboard with a i7 2600k processor and Corsair Vengence 16 GBs of DD3 1600 ram. I am using my same graphics card ATI Radeon 5770. Now of course I notice a huge improvement playing, almost no lag at all with everything turned up. However after hours of playing I get a blue screen for physical memory and it dumps and resets the computer. I am using Windows 7 Premium and checked and it does in fact show 16 gbs of ram. Do I have something set improper? Is there a way to have the computer clear the physical memory while your playing to avoid these crashes? Also I was thinking about buying the new Radeon 7970 cards, any thoughts?

     

    At least in the past most blue screens were actually related to driver issues (or software issues).

     

    You say this happens after hours of playing... Is that the only time it happens?   Is this with only a paticular game or more than one?   If you leave the system on for hours not playing the game(s) that cause this it functions ok?   It could actually be a problem with the game you are playing... if its only a certain game.   Which is why I ask this... if its only one game you are playing you may find information on its forums or with a google search.   If its any game you play.... *read on*

     

    Did you download the newest drivers from AMD for your video card?   Install all your motherboard drivers etc?

     

    Sometimes certain SSD drives can cause blue screens as well.   You could check for an updated firmware.   Just be alert to the fact that some firmware updates will wipe all data on the SSD.   So you may end up doing a reinstall of Windows 7 if there is an update.

     

    Your Asus motherboard should also have some utilities.. it would be called something like:  AI Suite.   One of the options in there is "monitor" and then you'd pick sensor.   As you game you can watch your various temps to see if maybe you have a heat problem.   Tho honestly it shouldn't take hours ... if that is the case.   It would ramp up very quickly... not over hours.

     

    *edited to add*

     

    When you say after it resets whatever you were doing starts up....  what exactly do you mean?    Is the computer actually totally restarting.. coming up to the splash screen and then things start to open... or do you mean the screen goes blue.. then black and *poof* you see what you were doing before?    (that's kind of important to know exactly... like if you're playing a game and your computer actually resets the game won't still be running... if it is what you are seeing is a video driver crash/recovery).

     

    I didn't answer this but with Windows 7 you shouldn't need anything to clear the memory.   Win7 is very good about that.

     

    As to the 7970... I would not worry about that until you figure out what is causing this issue.   I have two 7970's and I like the cards.   It comes down to having 550'ish US $$  that you are willing to spend... if you can wait until Kepler hits the market... you will get some price drops (kepler is nvidias next chip but no idea when it will come to market beyond this year...).

  • colonnelli71colonnelli71 Member Posts: 52

    It has happened while playing Star Wars The Old Republic and Rift. I have not noticed it any other time while just surfing the web, only while playing a game. I have another issue I forgot to mention, whenever my computer goes into sleep mode, I move my mouse or click a key, the computer wakes up however my monitor stays black . I end up hitting reset and that is when my computer will skip the windows sign in screen and just start up with everything still going. When my computer blue screens and I get the message it is dumping physical memory it resets itself and then its a full reboot, windows sign in screen for password and nothing is still going. I have the latest ATI drivers, and all windows updates. I have no checked for motherboard BIOS updates or SSD driver updates. Its weird because my computer never crashed with 3 GBs of ram, it just ran so bad eventually you had to reboot every few hours as it got slower and slower while playing. I notice no slow downs while playing either game just out of no where it blue screens and resets. Also, its not a heat issue, my computer is running pretty cool mid 30s under load <CPU> and 25-30 <MB>.

  • QuizzicalQuizzical Member LegendaryPosts: 25,507

    What power supply do you have, and what case?  I'm especially interested to know the power supply.  Give the exact brand name and model, not just the nominal wattage.

  • colonnelli71colonnelli71 Member Posts: 52

    CORSAIR Professional Series HX850 (CMPSU-850HX) 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply 

    COOLER MASTER HAF 932 Advanced RC-932-KKN5-GP Black Steel ATX Full Tower Computer Case with USB 3.0, Black Interior and Four Fans-1x 230mm front RED LED fan, 1x 140mm rear fan, 1x 230mm top fan, and 1x 230mm side fan 

    CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ16GX3M4A1600C9B 

    ASUS MAXIMUS IV EXTREME (REV 3.0) LGA 1155 Intel P67 SATA 6Gb/s USB 3.0 Extended ATX Intel Motherboard 

    Crucial M4 CT128M4SSD2 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD) 

    Intel Core i7-2600K Sandy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 3000 BX80623I72600K 

    ZALMAN CNPS9700 LED 110mm 2 Ball CPU Cooler 

     

  • colonnelli71colonnelli71 Member Posts: 52

    I have only had the computer built for 3 days so far. It is running fine, no overheating, the hardware seems fine. The computer is only blue screening after hours of gaming. It seems to be something to do with my ram or the cache? It seems to be crashing from having to dump my physical memory. As long as I am not gaming the computer will not blue screen.

  • QuizzicalQuizzical Member LegendaryPosts: 25,507

    While I wouldn't have bought some of those parts myself, the only problem is the price tag, not the performance.  The parts you didn't mention (e.g., the optical drive) aren't likely to be the source of the problem.

    Exactly what video drivers do you have?  Give the driver version number (e.g., Catalyst 10.3), and also the date that DxDiag reports.  Sometimes people who think they have the latest drivers don't, and your problems sound like the sort of thing that could easily be caused by very old video drivers, or improperly installed drivers.

    Have you overclocked anything?  If so, it could be an unstable overclock.  Well, you've overclocked the processor's memory controller if you're running it at 1600 MHz, but that's only because Intel went really conservative in what the rated the controller at.  AMD claims 1866 MHz support on lower end parts than that.

    There's also the possibility that one of your parts is simply defective.  Try running Prime95 and Furmark, and see if a stress test causes any problems.

  • colonnelli71colonnelli71 Member Posts: 52

    ------------------

    System Information

    ------------------

    Time of this report: 2/6/2012, 16:28:25

           Machine name: ANTHONY-PC

       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)

               Language: English (Regional Setting: English)

    System Manufacturer: System manufacturer

           System Model: System Product Name

                   BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10

              Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz

                 Memory: 16384MB RAM

    Available OS Memory: 16360MB RAM

              Page File: 4757MB used, 27961MB available

            Windows Dir: C:Windows

        DirectX Version: DirectX 11

    DX Setup Parameters: Not found

       User DPI Setting: Using System DPI

     System DPI Setting: 96 DPI (100 percent)

        DWM DPI Scaling: Disabled

         DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------

    DxDiag Notes

    ------------

          Display Tab 1: No problems found.

            Sound Tab 1: No problems found.

            Sound Tab 2: No problems found.

            Sound Tab 3: No problems found.

              Input Tab: No problems found.

    --------------------

    DirectX Debug Levels

    --------------------

    Direct3D:    0/4 (retail)

    DirectDraw:  0/4 (retail)

    DirectInput: 0/5 (retail)

    DirectMusic: 0/5 (retail)

    DirectPlay:  0/9 (retail)

    DirectSound: 0/5 (retail)

    DirectShow:  0/6 (retail)

    ---------------

    Display Devices

    ---------------

              Card name: ATI Radeon HD 5700 Series

           Manufacturer: Advanced Micro Devices, Inc.

              Chip type: ATI display adapter (0x68BE)

               DAC type: Internal DAC(400MHz)

             Device Key: EnumPCIVEN_1002&DEV_68BE&SUBSYS_29801682&REV_00

         Display Memory: 734 MB

       Dedicated Memory: 1002 MB

          Shared Memory: 3828 MB

           Current Mode: 1680 x 1050 (32 bit) (60Hz)

           Monitor Name: Generic PnP Monitor

          Monitor Model: L2210NW

             Monitor Id: WDE5520

            Native Mode: 1680 x 1050(p) (59.954Hz)

            Output Type: HD15

            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

    Driver File Version: 8.17.0010.1114 (English)

         Driver Version: 8.930.0.0

            DDI Version: 11

           Driver Model: WDDM 1.1

      Driver Attributes: Final Retail

       Driver Date/Size: 12/5/2011 21:16:00, 933888 bytes

            WHQL Logo'd: Yes

        WHQL Date Stamp:

      Device Identifier: {D7B71EE2-2BFE-11CF-6871-8A09BEC2C535}

              Vendor ID: 0x1002

              Device ID: 0x68BE

              SubSys ID: 0x29801682

            Revision ID: 0x0000

     Driver Strong Name: oem30.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.930.0.0:pciven_1002&dev_68be

         Rank Of Driver: 00E62001

            Video Accel: ModeMPEG2_A ModeMPEG2_C

       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

           D3D9 Overlay: Not Supported

                DXVA-HD: Not Supported

           DDraw Status: Enabled

             D3D Status: Enabled

             AGP Status: Enabled 

    I have Catalyst 12.1 installed. Also, yes I am using the Asus suite to auto tune <overclock> my CPU. I have it set to fast, 4.4 Ghz.

  • QuizzicalQuizzical Member LegendaryPosts: 25,507

    Try undoing the overclock.  There's a decent chance that an unstable processor overclock is your only problem.

  • colonnelli71colonnelli71 Member Posts: 52

    I just updated the BIOS. There were updates that claim to fix memory issues. Also I had AUTO under memory speed and it was clocking my memory at 1333, I have changed that to 1600. I will undo the overclock to the CPU as well, I do not have any problems with speed at this point. Hopefully this works, thanks for helping.  =)

  • grndzrogrndzro Member UncommonPosts: 1,163

    Please download OHM and report the temperatures you get while playing.

    http://openhardwaremonitor.org/

    Also run Wprime or the beta multicore Folding at home client to test system stability.

  • drbaltazardrbaltazar Member UncommonPosts: 7,856
    you shouldnt have issue .is cpu igpu off in bios.is your bios set to ahci.did you download the proper gpu driver version.did you update bios via asus(dont use auto it is bugged enter info manually.did you auto update via intel the intel stuff.with these base covered only one thing else come to mind your computer temperature
  • drbaltazardrbaltazar Member UncommonPosts: 7,856
    memery profile use it should have a default and xmp or whatever.i would start default
  • drbaltazardrbaltazar Member UncommonPosts: 7,856
    also why is agp enabled.you should be using pcie for your gpu last i checked there were no 5770 agp.what is using agp.to my knowlege nothing should be using this
  • drbaltazardrbaltazar Member UncommonPosts: 7,856
    did you do a clean install say fron ms website then use your key then call(mandatory with new mobo and cpu)then ms will ask some question you respobd they transfer your phone to proper service and you follow step.always clean install when you change part
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