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Holy crap, I swear if the in game CSMs were as active and as dedicated as the official forum moderators this game would have NO complaints about customer service. You can't shake a stick in the forums without hitting some overblown forum nazi locking or deleting a thread over there.
Damn, I love the game but mention a little bad thing and BOOM your thread is labled unconstructive or some other excuse and deleted on the spot.
I think they should move some of those moderators to in game CSMs...wait no, bad idea. People would end up getting their toons deleted for saying something negative in general chat.
Are these people paid? Seriously wow..
Comments
Its damage control. Ive played a few other argueably "bad" mmorpgs, and their forums are always exactly the same way.
When people or guests visit the site and hit up the forums, Bioware doesnt want it half flooded with negative threads so they pop them out of existence. That way when someone new visits all they see is a nice shiny forum.
I find it hard to believe that this kind of tactic works. Any gamer worth their salt has read reviews from all over the internet and seeing a bad review at a few places and then coming to a forum to suddenly find nothing bad at all...that'd be a huge warning sign for me.
I'd think that letting people discuss what they dislike and hopefully get that feedback to devs would be wanted. Instead we get gestapo tactics trying to suppress peopls opinions. Do they really think they're hiding anything from anyone? I just imagine some nasaly sounding over-bullied in high school dork sitting on his keyboard cackling like a jagoff deleting peoples threads because they broke the rules...they're like..the hall monitors of forums. I hate these guys.
Yeah, except....you're both wrong. Check out the general forum discussion on their site. There are plenty of threads where people are bringing up issues they have with the game. And most of them have been there for a while with no deletions.
The only threads that get deleted are ones that are completely unconstructive, and generally result in people attacking one another. Threads that are duplicate threads of the same gripe get locked and redirected to the original thread, and gripe thread that extend past the page limit are not only not deleted, but restarted by the mods on a second thread so the discussion can keep going.
As long as the discussion is productive, whether it's Pro-TOR or Anti-TOR, the mods generally let it run its course. They certainly aren't trying to "hide" these discussions from newer players. They've been there all along, and in many cases, the mods have kept them open until they ran their course.
One would think so, but imo, the power of negative labeling of cricisim as 'trolls/QQers/haters' carries some wieght among gamers.
Some Gamers place themselves upon a pedastal - seeing themelves above forum posters - and thus disregard negative reviews of a game or view reviewers as 'incompetent gamers'.
LOL welcome to 2009, ever since they officially announced the game that forum had progressively gotten more and more pro Themepark and it got to the point a few poeple the moderators liked who all were TOR fanatics pretty much ran the place. They don't like dissention of any kind, I can honestly the the WOW forums are more open and free, which is sad.
Most of the threads/posts are probably deleted with cause. The average maturity level displayed by general MMO forum-posters is almost shocking.
That is a lie, I saw posts deleted for suggesting better crafting systems, sandbox elements, character creation and races. Once anyone deviates from themepark gear grinding their post is in danger of deletion, thats just a fact on that website. You have to really drink the kool aid.
And not everything is a conspiracy. There are just as many people who say it's not the way the OP described as there are stating the CM's are actively deleting discussion posts.
When playing the game, I was an active forum poster and I never saw anything more than possibly some over zealous moderation to weed out the trolls and hyper-negative posters.
Players and posters are too quick to jump to the conclusion that the man is holding them down, you can see evidence of that on a daily basis in this forum.
I would also support what one of the poster's said. It's rare that a forum is deleted or whatever without good reason. There definitely is a lack of maturity level usually involved with the posts that end up getting deleted.
That depends on your point of view, if you were a pro themepark poster arguing against crafting elements you could use vile language and not get modded, often they would moderate someone defending themselves from these attacks after being reported by the attacker. That is still the way it is to this day, but things were vicious before they fundamentally cleaned house on the posters.
Sorry but if you're tying to say the moderation on TOR is actually good, there are a lot of people who will dissagree with that, and most of them are not forum trolls. Most of us who were on the forums for years, interested in the game saw the writing on the wall years ago, TOR probably lost many many players due to the Moderator negativity on the site, I blame a lot of that in Donna Prior who was queen moderator of the place, I say WAS she was " let go" . But she was basically a forum troll herself on Pirates of the Burning Sea and it really set the negative stance TOR moderation has gone ever since. They really need to clean house, the moderation has and is horrible on that site. No debate happens what so ever, you even mention you don't like space on rails even in passing, you will get modded, its just stupid.
Thats not unlike any forum in the entire gaming universe. Its still not any evidence that BioWare is specifically targeting the naysayers.
This sounds like a whole lot of speculation.
I have to agree. I wrote a really long and serious post, with suggestions and critique, no trolling, and it took me over half an hour to write, only to see it locked in 2 minutes. There was only suggestions what to improve and what I would want to see to return.
Initially I wanted to wait for 1.2 but after that I cancelled right away. I would have understood if they moved it or added it to some other thread. Still, I felt after I had paid 150 Euro + 60 Euro for several months subs = 210 Euro I had the right to be heard as customer and not be treated like this. I can't support a company which treats paying customers like dirt.
People don't ask questions to get answers - they ask questions to show how smart they are. - Dogbert
agree
I am glad you are only talking about yourself. There is difference between constructive criticism and trolling. The later gets locked naturally. And i find this post ironic considering mmorpg.com is the most heavily moderated forums i have ever been to.
Post what you wrote and let us judge if is nazi comment or not ^_^
Regardless of the venue,it usually isn't a good idea to call people that. I guess unless you are Seinfield talking about the,"Soup Nazi". Heh, I had forgotten all about that episode. Hilarious.
Ballerinas are always on their toes. Why don't they just get taller ballerinas?
I'm not defending the mods tactics but most mods do delete or lock threads on subjects that are allready posted before, it's common forum moderation to keep it clean and easy to navigate.
If it's not broken, you are not innovating.
Yes that is true and they do that often on the GW2 Guru site however what SWTOR does is different. They will lock old threads about things they didn't want to talk about and they will mass delete all old posts, then they will direct you to a locked post and say it was already brought up in a previous topic, then they will give you a warning. OR they will take your entire post or the one you are talking on and move it to some other topic in Off topic discussion that has little or nothing to do with what you were actually talking about thus burying the conversation. Thats not the same thing. Now at least here they let you make similar topics or posts because they don't want necro threads and basically all topics on this site dissapear in a few days, but its more linient so say the least. Also they hand out 3 day bans to dissening viewpoints for little or no reason then after they have successully allowed the fans to trash the topic they lock it, pat themselves on the back and you're free to post again. This happened to me one time talking about a CRAFTING SYSTEM. No curse words, no flaming, a crafting system and how it would effect the game economy vs non crafting loot drops. Those forums are pathetic.
Godwins Law
/thread
Cluck Cluck, Gibber Gibber, My Old Mans A Mushroom
AFAIK only 3 people actively post on the SWTOR forums, a mod and a couple dev (Zoeller & Gabe).
Although I've seen a mod go into a perfectly legitimate conversation thread and post a "no insulting" when there was 0 name calling or put downs in that thread, Star Trek Online's forums can be hectic with mods, hell even Battlefield 3's battlelog forums can get stupid.
TOR forums are a sad place you can feel the game is dead regarding how little the topics are moving.
A look in the General Discussion forum shows thread titles of ...
Fast bored of SWTOR
I Refuse To Level Another Alt Until Legacy
SWTOR Pros And Cons Using Videos
This Doesn't Feel Like Star Wars
Server Population Is Dropping
These are all on the front page as I type this.The TOR forum nazis are slipping. Hitler would be most unpleased at this inefficiency.
Currently Playing: World of Warcraft
They're deleted or locked because they're redundant. Too many self-important players throw their ideas on the forum, thinking that they're the geniuses who thought of the idea or suggestion first, when in fact dozens of other posters have suggested the very same thing.
You can find the very subjects you claim are locked or deleted right now on the forums. Mods ask that you use those threads. To me, that is perfectly reasonable. However, to those seeking attention, I can see how this is a problem.
I welcome the moderation on SWTOR. Frankly, I welcome more moderation on any game forum. I want to go to the site to look up information, to offer constructive ideas, and to converse with those enjoying the game. I don't want to read a bunch of troll post "whaaaa, SWTOR is the suxxors".
This thread is scary because if it's true, then those guys over there are locked in their rooms with the door barricaded and won't accept feedback that isn't on the "Wall of Linear Gameplay." I have seen many locked threads, but many more consolidated threads. I got a warning once for being political, but that was it.
Survivor of the great MMORPG Famine of 2011