Zavvi is up and running...better late than never I suppose.
Still showing sold out for me : /
Sorted now..
I'm a little concerned though. It said I won't get charged anything until the item ships and the official communication from ANet says Amazon doesn't apply for pre-purchase for that very reason. The order said specifically pre-purchase though.
I haven't had any e-mail with a code either. I've had the order received email.
I suppose we should get on to their customer support to see how they are organising it all.
On the phone now.
Awful music...
Can you check how they are getting us the codes?
Edit: just read the post you posted while I was posting this post.
Ya seems going through a retailer or w/e is a pain in the ass, thats why digital copy from the actual game site is fine by me, seems much easier and less hassle.
Was going to pre purchase the collectors edition here in Australia until I saw the theiving cretins at EBGames.com.au want $198 for it. Think I'll settle with digital collectors from gw2 directly.
lol i did the same, not gonna give my $$$ to money grapping shit like eb games.
I seriously wonder how that company survives, $50 for ffxiii-x2 at jb hifi $99 at ebgames lol
Zavvi is up and running...better late than never I suppose.
Still showing sold out for me : /
Sorted now..
I'm a little concerned though. It said I won't get charged anything until the item ships and the official communication from ANet says Amazon doesn't apply for pre-purchase for that very reason. The order said specifically pre-purchase though.
I haven't had any e-mail with a code either. I've had the order received email.
I suppose we should get on to their customer support to see how they are organising it all.
On the phone now.
Awful music...
It says sold out now for the CE again buwahahaha
You think people bought that many of them so quickly?
Ok I'm still not sure after that call. The bloke I spoke to had a word with the games department and then said that I won't get serial codes until I get the actual box. He then said the pre-order part of the agreement will be emailed to me asap.
I just don't know whether I've got access to the beta events yet and I don't want to wait too long or miss the pre-purchase timeframe.
Can you PM me the contact support number? I'm having issues with getting my billing info through.
Thanks AmazingAvery, I checked it out as you said and it appears that a lot of people are crashing the website lol... I guess that's a good thing? haha (lots of people buying gw2 = certain level of success?)
Registering the account isn't going through but at least I was able to prepurchase and got email confirmation with a link to register my account at a later time.
So... when's the next beta weekend?
Officially, via Twitter: (Paraphrasing some back and forth on the issue): "It will be at the end of the month, but we can't confirm that means the last weekend of the month, but we also didn't say that it might be the next to the last weekend of the month, but it will be at the end of the month. No, we can't say 'later in the month', we can only say end of the month, but we can't say the last weekend of the month, nor can we say whether or not 'end of the month' might also include the possibility of a WBE the second to the last weekend of the month, but it will be when it's ready, but also at the end of the month".
No lie, but only the slightest exaggeration.
In this case, it's called spin because the dog will chase it's own tail in a tight circle rather than provide a direct response. Just seems so completely unnecassary. I still pre-purchased a copy of the game though, with a second pre-purchase on hold until they tell us how many character slots we get with the purchase.
PS: The correct answer would have been "later this month, be we aren't sure yet which weekend". I guess even admiting it could be the next to the last weekend somehow would be bad, in case they instead have it on the last weekend. They are so worried that people will think "oh noes, it was delayed", that they can't even talk about the possibility that it could be a weekend in April other than the last weekend in April.
Does anyone know the number to their tech support, so I can talk to an actual person. By the time I get an answer back via email, most of this stuff is going to be sold out.
Does anyone know the number to their tech support, so I can talk to an actual person. By the time I get an answer back via email, most of this stuff is going to be sold out.
maybe they got people lined up to answer? cuz u know
I also just preordered Diablo 3, I cant believe its coming 5/15! :-o I didn't realize it was so soon.
I am looking forward to GW2 more but I do always try out blizzard games since my brother is obsessed with them and my girlfriend has a hard time with games that don't have a fixed camera angle so she'll probably prefer D3.
Did you try the forgot password email link and then put in your email address to see it was right too?
Yeah I actually opened GW1 up and logged in because I wasn't too sure about the email/password. The forgot password link on the GW2 website just tells me my email address doesnt exist.
Does anyone know the number to their tech support, so I can talk to an actual person. By the time I get an answer back via email, most of this stuff is going to be sold out.
maybe they got people lined up to answer? cuz u know
No idea, I've been trying to find a number to their support team, and I haven't been able to find one. I don't mind being on hold, but I don't think I'll be able to buy this game if I cannot talk to an actual person soon.
Finally worked. I swear I tried registering a new account at least 50 times before it went through, but when it happened it happened smoothly. Walked right on in
Can you PM me the contact support number? I'm having issues with getting my billing info through.
The only contact number I have is Zavvi in the UK and you appear to be in the US (according to your profile). I don't think the one I have will help you.
AmazingAveryAge of Conan AdvocateMemberUncommonPosts: 7,188
Originally posted by wormywyrm
Originally posted by AmazingAvery
Did you try the forgot password email link and then put in your email address to see it was right too?
Yeah I actually opened GW1 up and logged in because I wasn't too sure about the email/password. The forgot password link on the GW2 website just tells me my email address doesnt exist.
Have you tried your NCSoft Master account? Try logging in and see what email address is attached there? Otherwise good luck mate
Comments
Can you check how they are getting us the codes?
Edit: just read the post you posted while I was posting this post.
Page not found
Host
register.guildwars2.com
URL
/account/update
SpawnSrv/301.15561 Instance/0.355713868
new peoblems
Ya seems going through a retailer or w/e is a pain in the ass, thats why digital copy from the actual game site is fine by me, seems much easier and less hassle.
I seriously wonder how that company survives, $50 for ffxiii-x2 at jb hifi $99 at ebgames lol
I just did mine too, but 2 problems:
1. it only let me buy one copy of the game at once instead of having a cart system. that was annoying i am going to buy a friend a copy.
2. it wont let me link the account to my gw1 account, it says invalid email. anyone else having this problem?
Play as your fav retro characters: cnd-online.net. My site: www.lysle.net. Blog: creatingaworld.blogspot.com.
not me worked, you sure its the same e-mail you used?
Can you PM me the contact support number? I'm having issues with getting my billing info through.
Just refresh the page, it will work finally.
WOW: The Most Well Known Non-Free Non-Browser Client-Based 3D Fantasy MMORPG In Some Parts of the World.
Thanks AmazingAvery, I checked it out as you said and it appears that a lot of people are crashing the website lol... I guess that's a good thing? haha (lots of people buying gw2 = certain level of success?)
Officially, via Twitter: (Paraphrasing some back and forth on the issue): "It will be at the end of the month, but we can't confirm that means the last weekend of the month, but we also didn't say that it might be the next to the last weekend of the month, but it will be at the end of the month. No, we can't say 'later in the month', we can only say end of the month, but we can't say the last weekend of the month, nor can we say whether or not 'end of the month' might also include the possibility of a WBE the second to the last weekend of the month, but it will be when it's ready, but also at the end of the month".
No lie, but only the slightest exaggeration.
In this case, it's called spin because the dog will chase it's own tail in a tight circle rather than provide a direct response. Just seems so completely unnecassary. I still pre-purchased a copy of the game though, with a second pre-purchase on hold until they tell us how many character slots we get with the purchase.
PS: The correct answer would have been "later this month, be we aren't sure yet which weekend". I guess even admiting it could be the next to the last weekend somehow would be bad, in case they instead have it on the last weekend. They are so worried that people will think "oh noes, it was delayed", that they can't even talk about the possibility that it could be a weekend in April other than the last weekend in April.
Want to know more about GW2 and why there is so much buzz? Start here: Guild Wars 2 Mass Info for the Uninitiated
hmm... in my confirmation email (with serial codes and info), there was no direct link to register the account. Should I be worried?
not for me
Big Red Button! With Register your account wrote on it
Ya, the site is giving me all kinds of problems.
Does anyone know the number to their tech support, so I can talk to an actual person. By the time I get an answer back via email, most of this stuff is going to be sold out.
im still doubting to buy a standard copy or digital deluxe:(
do i want to spend 20 euros (75 euro total) on an elite skill.....
Hm... yes sir. Dang I was hoping everyone was having the problem. Thank you though.
Play as your fav retro characters: cnd-online.net. My site: www.lysle.net. Blog: creatingaworld.blogspot.com.
Did you try the forgot password email link and then put in your email address to see it was right too?
maybe they got people lined up to answer? cuz u know
I also just preordered Diablo 3, I cant believe its coming 5/15! :-o I didn't realize it was so soon.
I am looking forward to GW2 more but I do always try out blizzard games since my brother is obsessed with them and my girlfriend has a hard time with games that don't have a fixed camera angle so she'll probably prefer D3.
Play as your fav retro characters: cnd-online.net. My site: www.lysle.net. Blog: creatingaworld.blogspot.com.
Yeah I actually opened GW1 up and logged in because I wasn't too sure about the email/password. The forgot password link on the GW2 website just tells me my email address doesnt exist.
Play as your fav retro characters: cnd-online.net. My site: www.lysle.net. Blog: creatingaworld.blogspot.com.
No idea, I've been trying to find a number to their support team, and I haven't been able to find one. I don't mind being on hold, but I don't think I'll be able to buy this game if I cannot talk to an actual person soon.
Finally worked. I swear I tried registering a new account at least 50 times before it went through, but when it happened it happened smoothly. Walked right on in
The only contact number I have is Zavvi in the UK and you appear to be in the US (according to your profile). I don't think the one I have will help you.
You can contact ANet through their support page.
http://support.guildwars2.com/app/answers/list/
.
Have you tried your NCSoft Master account? Try logging in and see what email address is attached there? Otherwise good luck mate
Not worth it imo, the game has a cash shop so no item will be exclusive at this point... and all the other itens are 1 time use only.
i went with the normal edition...