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Funcom will continue to invest in TSW

"Funcom will continue to invest in The Secret World going forward"

"TSW is cash flow positive"

"TSW makes more revenue per user than any other Funcom title"

"TSW currently has high retention and extremely positive customer satisfaction"

Yeah, it didn't get a lot of box sales, but Funcom knows they have a good game and are going to continue to invest in it and market it to change that.  As they should.

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Comments

  • xSaintxxSaintx Member UncommonPosts: 75

    Sweet. It's a solid game and though I cancelled my sub, I'm happy they're going to put money into it. I may be back sometime.

    image

  • FrodoFraginsFrodoFragins Member EpicPosts: 6,057
    Originally posted by Melieza

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Um.  Cash flow positive?  I doubt they're close to breaking even yet.

     

    More revenue per user isn't a shocker given it's the most costly per user at the moment as well.  My guess is that AoC has a much larger profit margin.

     

    This is all corporate speak for "We can't afford to shut down the game until we make our money back and please don't leave!"

     

    I don't want the game to do poorly, but I hate those types of spin.

  • RawizRawiz Member UncommonPosts: 584
    Originally posted by Melieza

    "Funcom will continue to invest in The Secret World going forward"

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Yeah, it didn't get a lot of box sales, but Funcom knows they have a good game and are going to continue to invest in it and market it to change that.  As they should.

    Nice cherry-picking.

    1. Of course they will continue to invest on it, they've nothing else going for them (don't even say AoC, please!)

    2. How many people lost their jobs to be "cashflow positive? They also have a large decifit, even after $35M impairment charges.

    3. Yeah, that's just amazing, AoC has been dead for years and AO is even worse. I bet this is point is true.

    4. Fine, won't argue other than that many had only paid just 1 actual subscription at the time they made this statement, the second is coming up, might not be as pretty next time.

    Dem rainbows, man.

  • MeliezaMelieza Member Posts: 269
    Originally posted by FrodoFragins
    Originally posted by Melieza

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Um.  Cash flow positive?  I doubt they're close to breaking even yet.

    Cash flow positive means they're making more then they're spending in maintenance costs and such, which makes sense, they said previously since they used the same engine and have single server tech TSW has very small upkeep costs.

    Also, they said TSW had a 35 million development fee, which is insanely cheap.  It's really astounding to me, I didn't think you could work on an MMO for five years with amazing graphics for under 50 milllion.

  • YamotaYamota Member UncommonPosts: 6,593
    Originally posted by Melieza
    Originally posted by FrodoFragins
    Originally posted by Melieza

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Um.  Cash flow positive?  I doubt they're close to breaking even yet.

    Cash flow positive means they're making more then they're spending in maintenance costs and such, which makes sense, they said previously since they used the same engine and have single server tech TSW has very small upkeep costs.

    Yes but I strongly doubt they have regained the production costs. 200k boxes and estimated 100k subs is pretty bad...

  • gamesrfungamesrfun Member Posts: 127
    Originally posted by Melieza

    "Funcom will continue to invest in The Secret World going forward"

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Yeah, it didn't get a lot of box sales, but Funcom knows they have a good game and are going to continue to invest in it and market it to change that.  As they should.

     Point 1:  Yes, they will continue to invest in TSW.  But at drastically reduced levels.

    Point 2:  So after they fired 150 people they are able to keep the game cash flow positive.  Is that enough cash flow to cover tens of millions in debt?   No, it is not enough.

    Point 3:  Yes, they are earning more with the in game shop.

    Point 4:  They defined high retention:  in between the retention goals listed in their Q1/2012 report.  You know what high retention means at Funcom?  30% retention over the year. 

    Overall?  They can't afford to market it because they are financially strapped.  Unlike AoC, which sold 800k off the top and 4 YEARS after that only sold another 250,000 copies, what do you think a game that has sold 200,000 is going to sell in the next 6 months? 

    The game will be lucky to have 125,000 subscribers by the end of the year.

  • MeliezaMelieza Member Posts: 269
    Originally posted by Yamota

    Yes but I strongly doubt they have regained the production costs. 200k boxes and estimated 100k subs is pretty bad...

    No, they definitely haven't.  I estimate they've made back about half of it so far.  They'll work off the debt in time.  They did hope to regain back the production costs right away though, which is where they were wrong.

     

    Originally posted by gamesrfun
     ....what do you think a game that has sold 200,000 is going to sell in the next 6 months?

    This is exactly what they're trying to change.  Usually, a game won't sell much after the initial release, but because they know they can keep the players, they just need to get them first, they're going to try and fix that.

  • MeliezaMelieza Member Posts: 269
    Double post
  • RawizRawiz Member UncommonPosts: 584
    Originally posted by Melieza

    This is exactly what they're trying to change.  Usually, a game won't sell much after the initial release, but because they know they can keep the players, they just need to get them first, they're going to try and fix that.

    Once again, you're basing this on one round of subs. Guess I'll have to explain: People who bought the box have only paid ONE subscription so far (or none). Trying to make that seem like a good retention rate is really pushing it. It's understandable, that a lot of people weren't finished with quests after their free month ran out and bought 1 more month.

    That, however, doesn't mean that their precious retention rate will stay as high and I'm willing to bet, that it won't.

    Keep in mind, that they also count every "grandmaster" sub in this category, pretty easy to retain those, huh?

    I expect F2P or free download, while keeping a sub+cash shop before their next report comes out.
     

  • NikkitaNikkita Member Posts: 790
    It is about investment and return. In accordance with what  they spent on the game they are confident to make profit with even 200K subs. You guys are forgetting cash shps and from what i have been reading on official forums and the idea i got in the game was that people are loving CS and spending generous amount of money on it.

    image


    Bite Me

  • fallenlordsfallenlords Member UncommonPosts: 683
    Originally posted by Melieza

    "Funcom will continue to invest in The Secret World going forward"

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Yeah, it didn't get a lot of box sales, but Funcom knows they have a good game and are going to continue to invest in it and market it to change that.  As they should.

    Of course we all know Funcom can be relied on to uphold any statements they are making at this moment in time.  Because their reputation as a solid reliable company that always tells the users what is happening, is beyond question.   

     

    50-60% layoffs is going to cost them as a company.  Share price in free fall is going to have an impact.  They are switching their focus away from MMO's, according to them,  and you think they will continue to  invest in TSW.  These guys will be lucky to see it through to next year.  They have next to nothing viable in the pipeline.  They are basically starting from scratch and going into areas that are new to them.   It's like a startup company all over again, but worse because they will never live down their already tarnished reputation.

  • rpgalonrpgalon Member Posts: 430
    Originally posted by gamesrfun
    Originally posted by Melieza

    "Funcom will continue to invest in The Secret World going forward"

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Yeah, it didn't get a lot of box sales, but Funcom knows they have a good game and are going to continue to invest in it and market it to change that.  As they should.

     Point 1:  Yes, they will continue to invest in TSW.  But at drastically reduced levels.

    Unless they miss the Issue #3 month update in the end of September you can't say they drasticaly reduced the investment in TSW.

    Point 2:  So after they fired 150 people they are able to keep the game cash flow positive.  Is that enough cash flow to cover tens of millions in debt?   No, it is not enough.

    Most of those people in the first place were hired because they expected more sales, they work on stuff like customer support, if you don't have 1M players, why should you keep all of them?

    Also, companies contract more people when the game is about to launch, once it launches you don't need all that workforce.

    Point 3:  Yes, they are earning more with the in game shop.

    you are right, the clothes and pets do sell a lot, people are actually asking for more stuff to buy in the foruns.

    Point 4:  They defined high retention:  in between the retention goals listed in their Q1/2012 report.  You know what high retention means at Funcom?  30% retention over the year.

    lol, what? ~ 30% was like the retention of AoC in the first year, the TSW retention is far higher than AoC get your numbers right.

    Overall?  They can't afford to market it because they are financially strapped.  Unlike AoC, which sold 800k off the top and 4 YEARS after that only sold another 250,000 copies, what do you think a game that has sold 200,000 is going to sell in the next 6 months? 

    you can't make assumptions using misinformation.

    actually you can, but it becomes bullshit.

     

  • eye_meye_m Member UncommonPosts: 3,317

    Things to NOT say to your clients if they are actively paying a subscription;

     

    "Funcom will no longer continue to invest in The Secret World going forward"

    "TSW is cash flow not positive"

    "TSW loses more revenue per month than any other Funcom title"

    "TSW currently has low retention and a lack of positive customer satisfaction"

    All of my posts are either intelligent, thought provoking, funny, satirical, sarcastic or intentionally disrespectful. Take your pick.

    I get banned in the forums for games I love, so lets see if I do better in the forums for games I hate.

    I enjoy the serenity of not caring what your opinion is.

    I don't hate much, but I hate Apple© with a passion. If Steve Jobs was alive, I would punch him in the face.

  • rpgalonrpgalon Member Posts: 430
    Originally posted by eyelolled

    Things to NOT say to your clients if they are actively paying a subscription;

     

    "Funcom will no longer continue to invest in The Secret World going forward"

    "TSW is cash flow not positive"

    "TSW loses more revenue per month than any other Funcom title"

    "TSW currently has low retention and a lack of positive customer satisfaction"

    you should add what Ragnar just said:

    @Ragnar Tørnquist:
    Funcom aren't giving up on #TSW. Quite the contrary, it's the company's main focus. The team will continue to work as planned!

  • HrimnirHrimnir Member RarePosts: 2,415

    I honestly feel like this is a game that will pull a semi EVE, in that it will slowly grow over time.

    Its a very cool, very fun game, it justs one of those once you exhaust the content there's not a lot to do.

    Once they flesh out the PVP more, and add some more PVE content and raids, etc, it will have a lot more to hold people with.

    "The surest way to corrupt a youth is to instruct him to hold in higher esteem those who think alike than those who think differently."

    - Friedrich Nietzsche

  • Agent_JosephAgent_Joseph Member UncommonPosts: 1,361

    I ll continue suporting TSW , best mmorpg of this year

    I think I am not alone ,....right?

  • L0C0ManL0C0Man Member UncommonPosts: 1,065
    Originally posted by eyelolled

    Things to NOT say to your clients if they are actively paying a subscription;

     

    "Funcom will no longer continue to invest in The Secret World going forward"

    "TSW is cash flow not positive"

    "TSW loses more revenue per month than any other Funcom title"

    "TSW currently has low retention and a lack of positive customer satisfaction"

    True, but if any of them is real it's illegal to not say it on the quarterly report to the shareholders.

    What can men do against such reckless hate?

  • NikkitaNikkita Member Posts: 790
    Originally posted by L0C0Man
    Originally posted by eyelolled

    Things to NOT say to your clients if they are actively paying a subscription;

     

    "Funcom will no longer continue to invest in The Secret World going forward"

    "TSW is cash flow not positive"

    "TSW loses more revenue per month than any other Funcom title"

    "TSW currently has low retention and a lack of positive customer satisfaction"

    True, but if any of them is real it's illegal to not say it on the quarterly report to the shareholders.

    I actually appreciate there honesty.

    image


    Bite Me

  • gamesrfungamesrfun Member Posts: 127
    Originally posted by rpgalon
    Originally posted by gamesrfun
    Originally posted by Melieza

    "Funcom will continue to invest in The Secret World going forward"

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Yeah, it didn't get a lot of box sales, but Funcom knows they have a good game and are going to continue to invest in it and market it to change that.  As they should.

     Point 1:  Yes, they will continue to invest in TSW.  But at drastically reduced levels.

    Unless they miss the Issue #3 month update in the end of September you can't say they drasticaly reduced the investment in TSW.

    Point 2:  So after they fired 150 people they are able to keep the game cash flow positive.  Is that enough cash flow to cover tens of millions in debt?   No, it is not enough.

    Most of those people in the first place were hired because they expected more sales, they work on stuff like customer support, if you don't have 1M players, why should you keep all of them?

    Also, companies contract more people when the game is about to launch, once it launches you don't need all that workforce.

    Point 3:  Yes, they are earning more with the in game shop.

    you are right, the clothes and pets do sell a lot, people are actually asking for more stuff to buy in the foruns.

    Point 4:  They defined high retention:  in between the retention goals listed in their Q1/2012 report.  You know what high retention means at Funcom?  30% retention over the year.

    lol, what? ~ 30% was like the retention of AoC in the first year, the TSW retention is far higher than AoC get your numbers right.

    Overall?  They can't afford to market it because they are financially strapped.  Unlike AoC, which sold 800k off the top and 4 YEARS after that only sold another 250,000 copies, what do you think a game that has sold 200,000 is going to sell in the next 6 months? 

    you can't make assumptions using misinformation.

    actually you can, but it becomes bullshit.

     Response #1:  The September update was essentially made with a full staff.  Considering that they cut the TSW team by over 60% (and that's being nice) how do you truly expect content generation to be maintained?

    Response #2:  No, this is not 150-200 people cut just from customer support.  You know that.  No need to even argue the point.

    Response #3:  We only agree that Funcom is doing well on the in-game item shop: their monetization at 35% (at $5.00/customer/month) is very good.

    Response #4:  They said it, not me.  They differentiated their retention rate in their update statement before the Q2/2012 report.  Sorry. 

    Response #5:  The MMO market is tough.   If you advertise for years and in the first 3 months sell 200k - 250k copies, don't pretend the road to another 250k worth of sales is going to be rosy.  It is not.

    That's it.

     

     

     

  • fallenlordsfallenlords Member UncommonPosts: 683

    Funcom as was previously known, is dead.  They are looking to focus on smaller games. their whole outlook and strategy is going to be different.    It has to all intents and purposes gone as a company from the traditional MMO business/market and is adopting a new focus.

     

    TSW has been a commercial failure.  So bad that several senior executives in Funcom have dumped stock, the CEO resigned.  Their share price is plummeting.  Even the most optimistic soul in the world is going to have a hard time putting a positive spin on this debacle.   They have announced a complete shift in their business focus and people are still believing they will invest in TSW.   TSW is going to be used as nothing more than a revenue generator, to fund their next projects.  They will have no commitment to something that to all intents and purposes has failed.
  • ReklawReklaw Member UncommonPosts: 6,495
    Originally posted by fallenlords
    Originally posted by Melieza

    "Funcom will continue to invest in The Secret World going forward"

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Yeah, it didn't get a lot of box sales, but Funcom knows they have a good game and are going to continue to invest in it and market it to change that.  As they should.

    Of course we all know Funcom can be relied on to uphold any statements they are making at this moment in time.  Because their reputation as a solid reliable company that always tells the users what is happening, is beyond question.   

     

    50-60% layoffs is going to cost them as a company.  Share price in free fall is going to have an impact.  They are switching their focus away from MMO's, according to them,  and you think they will continue to  invest in TSW.  These guys will be lucky to see it through to next year.  They have next to nothing viable in the pipeline.  They are basically starting from scratch and going into areas that are new to them.   It's like a startup company all over again, but worse because they will never live down their already tarnished reputation.

    Fashion Week a Free-to-play MMO, Social game In open beta phase, Investment phase

    Pets vs Monsters a Free-to-play MMO In open beta phase, Monetization phase

    Project A a Large scale MMO Concept phase, Investment phase

    Project B a Free-to-play MMO Early development. Brand update

    taken from http://www.newsweb.no/newsweb/search.do?messageId=306223 at the following link at that page Funcom 1Q12_presentation.pdf

    Project A or B could be a massively multiplayer online game based on the hugely popular LEGO® Minifigures franchise.

    http://www.funcom.com/news/funcom_to_develop_massively_multiplayer_online_game_based_on_lego_minifigur

    And I'll say it once again, gamecompany's that want to release a MMORPG should NOT release a MMORPG mid summertime. Most populair MMO's have had their subs/playerbase drop in the summer, this procces repeats itsself almost every year. And something else that happens all the time with multi gamemaking company's is layoffs and it's more then understandeble that there is a increase in layoffs which we all see happening all over the globe with what ever branche of business due to the instability of our economics.

     

  • IllyssiaIllyssia Member UncommonPosts: 1,507
    Originally posted by FrodoFragins
    Originally posted by Melieza

    "TSW is cash flow positive"

    "TSW makes more revenue per user than any other Funcom title"

    "TSW currently has high retention and extremely positive customer satisfaction"

    Um.  Cash flow positive?  I doubt they're close to breaking even yet.

     

    More revenue per user isn't a shocker given it's the most costly per user at the moment as well.  My guess is that AoC has a much larger profit margin.

     

    This is all corporate speak for "We can't afford to shut down the game until we make our money back and please don't leave!"

     

    I don't want the game to do poorly, but I hate those types of spin.

    They sold less than 200K copies of the game to date. We are talking major failkure in mmo industry and Funcom heading off to make the Lego mmo for children.

  • tom_goretom_gore Member UncommonPosts: 2,001
    Originally posted by Hrimnir

    I honestly feel like this is a game that will pull a semi EVE, in that it will slowly grow over time.

    Its a very cool, very fun game, it justs one of those once you exhaust the content there's not a lot to do.

    Once they flesh out the PVP more, and add some more PVE content and raids, etc, it will have a lot more to hold people with.

    Probably not going to pull an EVE. Why? Because TSW is a theme park and EVE is a sandbox. Sandbox games by tradition have had growing sub numbers over the course of their lifetime for several years, as the increasing number of players automatically brings increasing amounts of content, on top of what the development team can conjure up.

    Theme parks don't have user created content and as such, are doomed to shrink from launch. WoW was an exception only because it brought a massive influx of players into the MMO genre. I believe the peak growth has been seen already and the amount of MMO players total in the world is much more stable now.

     

  • VesaviusVesavius Member RarePosts: 7,908
    Originally posted by Melieza

    "TSW makes more revenue per user than any other Funcom title"

     

    Wait...

    Their other titles are what? AO and AoC?

    AO is ancient, so no wonder there... but makes more revenue per user then AoC? A F2P cash shop game?

     

    First we see Aion's cash shop faltering, now a statement that all might not be amazing over in AoC.

     

    Maybe the cash shop model isn't the fail safe money minted future that so many are telling us?

  • tom_goretom_gore Member UncommonPosts: 2,001
    Originally posted by Vesavius
    Originally posted by Melieza

    "TSW makes more revenue per user than any other Funcom title"

     

    Wait...

    Their other titles are what? AO and AoC?

    AO is ancient, so no wonder there... but makes more revenue per user then AoC? A F2P cash shop game?

     

    First we see Aion's cash shop faltering, now a statement that all might not be amazing over in AoC.

     

    Maybe the cash shop model isn't the fail safe money minted future that so many are telling us?

    Well a F2P player who spends 5 bucks a month in the cash shop is better than a F2P player who spends 0 bucks who is better than a player that does not play at all.

    Hope you get my drift.

     

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