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Guild Wars 2 Login is #$?!ed No Support

HomergdogHomergdog Member UncommonPosts: 95

Ok, so I bought GW2 and as a vetern MMO gamer I expect some issues. The fact I can't login to the game at all, is pretty messed up. I can login at work just fine, but not at home. ArenaNet has no support to call to figure this out, and its getting to the point where I'm just about to say just forget it. 

Here is the error and if you get it, you're pretty much hosed. I have set my computer as a DMZ, done all the port forwarding, UAC off, Run as Admin, and same crap each time I go to launch. I guess i'll go back to EQ, FFXI, or mix in a little D3 till it gets figured out, just very frustrating. Funny thing about all this is my Work PC is behind a sonicwall with deep packet inspection and no forwarding and works great LOL!

Error 42:0:9001:3929

Comments

  • fyerwallfyerwall Member UncommonPosts: 3,240

    Quick question, who is your ISP?

    Just asking because I do know a lot of the new modems being used by cable providers and especially Verizon are gateway modems supposedly set in bridge mode (which often means yes, they disabled the dhcp side of the modem but left its internal firewall, smartpacket and other annoying features enabled)... And this game is very touchy when it comes to firewalls...

    There are 3 types of people in the world.
    1.) Those who make things happen
    2.) Those who watch things happen
    3.) And those who wonder "What the %#*& just happened?!"


  • jblahjblah Member UncommonPosts: 368
    Try searching the technical support forums and see if they have any answers for you.

    Playing- Guild Wars 2, SWTOR
    SWTOR Referral Link Get a free Server Transfer and lots of other free stuff for your SWTOR account! Works for both new and previous players.

  • EberhardtEberhardt Member UncommonPosts: 157
    Wait a minute or two and try again. Had that happen today. waited like 2 minutes and was fine.
  • Preacher26Preacher26 Member UncommonPosts: 381
    May want to remove that screenshot. You can see your username/email in the background
  • HomergdogHomergdog Member UncommonPosts: 95

    Good Call on the email, I modified the image to hide that info. Here is my configuration:

    ISP : AT&T U-Verse

    Gateway/Router: 2WIRE Gateway

    Still not able to login from home, but I'll update you guys once it gets worked out.

  • HomergdogHomergdog Member UncommonPosts: 95

    Fixed !!!! Verified my email on work PC then tried to login at home and got right in!

    YAY, I'll be playing GW2 tonight!

  • FrodoFraginsFrodoFragins Member EpicPosts: 6,057

    That happened to me when I clicked login before the new files had been downloaded.  I had to close the launcher and restart to get it to work.

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