Originally posted by Requiem1066 I understand the reason they stopped digital sales .. but it does seem a bit " off " if they have stopped them apart from the $150 one lol
It does doesn't it. This has to be one of the first times I ever heard of a company selling out of digital copies, especially the cheaper version.
Originally posted by fatboy21007 Gametap or game stop, bought mine digtal from game stop and downloaded it. Not hard to find :-P and this was 2 days ago. So u all cant troll this, got the info where u can get them from, from the website.
If you go to the Guild Wars 2 website, and check their list of online retailers for digital downloads, you will see that ALL of them seem to not have digital copies. Oh they have plenty of box copies but none of them will sell you a digital copy.
I don't have the capability to get out on a whim. I am disabled, cannot drive and live alone. I live in a very rural area and delivery companies require me to come to their distribution warehouses. I spent weeks having to deal with Fed EX last Christmas just to try and get gifts sent to me by family. I will not apologize for my limitations.
I don't care if Guild Wars fails or not. I came here to express my frustration with their decision to stop online sales, while obviously not stopping box sales either in stores or online. The lame excuse about caring for the customers would possibly make sense if they suspended sales as a whole, but nobody is sold out of box copies, but everyone is sold out of digital copies.
I know you guys just want to make one justification after another, but saying "we won't sell you this copy but we will sell you this box version instead" doesn't really sync with the whole "stopping sales for the benefit of our customers" excuse.
I give up on trying to talk about this real issue, because all I see are snarky attacks whose only purpose is to defend the company you are a fanatic about instead of actually listening. There is no value in trying to communicate with those who have no interest in anything contrary to their fantasy view of a company that is making very bad business decisions, which will ultimately limit the game you are playing.
I'm sorry that you face this difficult situation, but ANet CAN'T tell Best Buy and other retailers to not sell the already in-store copies unless there's a major problem with them, i.e. a product recall. Retailers purchase the box copy and while none of the actual game software belongs to them, the box copies they purchase do. ANet really didn't have any other options. It sucks that you got hurt by it, but your situation is fairly individual and sometimes the "needs of the many must outweigh the needs of the few, or the one," to quote Star Trek.
As a clinical social worker, I get that you're upset, and that this is one more pain-in-the-ass your situation has thrown you, but your rant isn't reasonable. They had to do something, or the whole project would have gone south. It is your misfortune that this happened, but you also chose to live in an area that is so remote that Amazon can't deliver directly to you. As someone who lives in rural Northern Arizona and can have mail brought directly to my door step, I have an idea what the locale you live in has to be like. And I accept that there are conviences in Phoenix and Flagstaff that I do not have access to, let alone what you have chosen to go without. But you chose to go without them. Yes, it's difficult to move, even harder if you're disabled, but it's not impossible. Our decisions have consequences. You have picked a place you want to be home, and you have to tolerate the inconviences that come with it, just like the rest of us in rural America.
"I didn't buy Guild Wars 2 because I didn't wanted to and never intented to!"
Why? Because of the following points:
- if he really were looking forward to play this game he would had bought it from a retailer in either digital or box form
- he wouldn't had started a obvious argument in the forums with everyone that tells him otherwise in such a selfish and childish manner
- last but not least, he wouldn't immediately put down every single explanation given to him because "he knows all better anyway", marking it as a excuse.
Due to this I would suggest to everyone to stop wasting their time with such people cause no matter what you guys would bring up to prove him wrong or give him other possibilities he wouldn't care anyway.
It's one thing to be dissatisfied with something and voice your opinion but a totally different one when you set your opinion above everyone elses no matter what, even there were various ways to actually satisfy yourself in the first place.
Ah.. now the agenda surfaces. Don't pretend you were ever trying to buy the game, you just came to bash. So, what's your usual account here?
I came here to express my frustration with a company who is either involved in artifical scarcity in order to portray inflated demand, or worse, inept on so many levels they can't even handle a launch, where demand is the greatest and the potential for sales (and lost sales) is at its peak.
I don't care how great a game is, if the company behind it shuts down sales because it never expected the amount of interest, then we know they aren't very good at paying attention to their customer base from the start.
If you think criticism for valid problems is "bashing", feel free to say whatever you need to say to minimize the points I have expressed. While it may make you feel better as a fanboi, it won't put the lost thousands of dollars into the pockets of the developers.
If they've sold past expectations.... they've broken their sales targets and can tolerate the lost future-sales resulting from shutting down digital sales. The damage to their credibility from doing that is likely far, far lower than the damage done by server instability as a result of massive overpopulation. You'll spread some bad press via word of mouth, and so will a few others, but that's nothing compared to what would happen if they let the servers crash and make the game experience miserable for those who have bought in already.
It sucks, I know, but from their end: pissing you off is the lesser of evils.
Also: I've worked in retail, and your expectations of what is possible with regards to "paying attention to their customer base" with regards to level of demand are somewhat unreasonable. Even with the best tools at our disposal, it's still a big guessing game at the end. Of course, this is not something I'd ever tell you to your face while you were in my store because that's just drilled out of us. But I'd be thinking it the whole time you were there.
I watched the videos on YouTube. I read the reviews in magazines. I read many forum threads. I got excited about the game. I went to GuildWars 2.com and clicked the Buy Now button. I was ready to buy a copy for me and my girlfriend and we were gonna give this new adventure a try.
Digital version...SOLD OUT. Digital Deluxe version...SOLD OUT. The $150 Collector Edition...the only option.
Really? Do you honestly think people in the 21st century believe you can sell out of a digital copy? Your efforts did not net you $300 for two new players, it didn't even net you $120 as I was expecting to shell out. It netted you $0 because of your greed.
Some might say, their servers are too full. How long does it take to throw up another server? Another dozen servers if needed. If you don't have enough servers to meet the game demand. Add servers. Don't just create some artificial scarcity by which people have to buy a $150 version.
There are copies in stores, but I won't be buying it. Not after the bad taste this shady strategy has left with me. It could be an awesome game. But I won't give it another look. You had an opportunity to make a sale, and you refused it with your fail attempt to funnel people into an overpriced version of your game. Fire your marketing people. You guys are missing out on who knows how many thousand sales.
As I see it you are the one missing out, but that is not really my problem. There are new servers out now even though some of the prelaunch servers are still full, my guild just moved a medium server this weekend.
That digital copies were down for a few days does not seem that odd, buying and setting up new servers actually take a few days and you could easily have bought a hard copy instead. Wow was really hard to get for several months here after launch as well because Blizzard didnt think the game would be so large.
It's good to see there are some reasonable people who will be playing the game. I realize they would not ask retailers not to sell box games, but the point is that the excuse that they are limiting subs due to possible overload doesn't ring true when they continue to provide box sets. If box sets were sold out everywhere, or even most places, perhaps that could be valid. But simple searches show otherwise.
...?
Do you have any proof that Arenanet is sending out more shipments of boxes? Even if they are, do you have any proof that they were not shipments they guaranteed to send out?
Also, they probably make more profit off a digital copy they sell at their own store, than even a collector's edition they sell out of somebody else's store.
I mean, they get ALL the digital copy money, after all.
Just look how low collector's editions drop when they prove unpopular at retail stores. The retail stores aren't giving 140 dollars to Arenanet, not even 100 dollars... or even 60 bucks.
All other things aside for a moment, I think you at least should man up and admit your 'making more money' conspiracy theory doesn't make any sense. Digital copies sold by Arenanet are 100% profit. Boxes they sell at stores are considerably less money. You can still get regular editions at places like Gamestop.
There are certain things that don't scale linear, I think the global trading post in GW2 is one of them and loginservers are usually one of them too. You can't just throw money in form of new hardware at these things, you have to rearrange your complete infrastructure.
I'm sorry that you face this difficult situation, but ANet CAN'T tell Best Buy and other retailers to not sell the already in-store copies unless there's a major problem with them, i.e. a product recall. Retailers purchase the box copy and while none of the actual game software belongs to them, the box copies they purchase do. ANet really didn't have any other options. It sucks that you got hurt by it, but your situation is fairly individual and sometimes the "needs of the many must outweigh the needs of the few, or the one," to quote Star Trek.
As a clinical social worker, I get that you're upset, and that this is one more pain-in-the-ass your situation has thrown you, but your rant isn't reasonable. They had to do something, or the whole project would have gone south. It is your misfortune that this happened, but you also chose to live in an area that is so remote that Amazon can't deliver directly to you. As someone who lives in rural Northern Arizona and can have mail brought directly to my door step, I have an idea what the locale you live in has to be like. And I accept that there are conviences in Phoenix and Flagstaff that I do not have access to, let alone what you have chosen to go without. But you chose to go without them. Yes, it's difficult to move, even harder if you're disabled, but it's not impossible. Our decisions have consequences. You have picked a place you want to be home, and you have to tolerate the inconviences that come with it, just like the rest of us in rural America.
It's good to see there are some reasonable people who will be playing the game. I realize they would not ask retailers not to sell box games, but the point is that the excuse that they are limiting subs due to possible overload doesn't ring true when they continue to provide box sets. If box sets were sold out everywhere, or even most places, perhaps that could be valid. But simple searches show otherwise.
I know some jerks here say my inability to get to a store is irrelevant, but that's just the idle words of ignorance. I've heard my share of morons like that and I stopped caring what they think a long time ago. I still hope to hell they never have to be in my position, or have to deal with people treating them the way they treat people like me. I came here unhappy with the company, feeling like it's very suspicious that one retail path is open and selling to people fine, but the digital version is not being resupplied. I've seen games sell out in stores before. If they were actually limiting box sets, then why do the stores still have so many of them?
My income is limited and fixed. Me not being able to move is not a "decision". I own my land. I own my house. I am retired and this is where I will be. Would I love to be able to live in a city and drive about and go pick up games I want to play from stores? Of course. Not everything in life is because of choices we made. Not every thing is possible, no matter how much we tell ourselves that or how much we want to believe in it. It's a great pep talk, but not reality. We can't all be healthy, we can't all have the ideal lives we want.
I still don't buy into the justifications here. I see one retail distribution chain shut down but the other distribution chain moving along perfectly. This has been pointed out so many times by the various posters here, to my benefit. It pretty much disproves the excuse of "holding back subs". If this were the case, why do they continue to sell box sets to retailers?
I pointed out many ways the company could handle rapid growth, even in the light that they were ill prepared for it, despite having opportunity to be aware of the demand. Pre-sales, online hype, any number of metrics could have pointed to this and allowed them to be ready. The fact that they claim to NOT be prepared as a reason for not selling digital copies is very telling. Not being prepared is something you will likely see as a problem more than once in the future.
I wasn't going to reply to any more of the idiots who would rather insult than respond, but I did want to thank you for at least being rational, and not a frothing fanboi. I hope you find more like yourself in the game, seems you are vastly outnumbered if the posters here are representative of the community you will be enduring. lol
Maybe you should consider that some of these "morons and jerks" (thanks for the insults btw) understand Business and now how Marketing, Sales and Buys work which you obviously don't after you say it's all a "justification".
The german Amazon had many boxes ordered for sale prior to april 2012. I got my copy (a box with a code only since I had to download the game after I registered the code) at the 7th april.
Before the beta events were done, Amazon were sold out already.
They linked to other retailers that might have a copy.
Some overpriced it by cause to make more money out of the situation which wasn't ANets fault since the retailer can apply the price they think is right to them.
Before launch another huge amount of copies were delivered to all retailers that had ordered copies so if some of them still have copies available that doesn't mean that they can still place orders to ANet and get further copies, it means that they still have some available from their last order.
Depending on the game, the deals available(amount of boxes per order), a retailer orders 10 or even 100s of copies.
So it definately can be the case that some retailers still have copies from their last delivery which in that case it could had been a order placed like 2 days before the decision on ANets part has falled that no more copies are getting sold for now.
Ever thought of that?
You also placing it as a excuse and call other "fanboys" (immature much?) only because they are telling you that putting up more servers or expanding the already huge infrastructure of their databases is not as easy as you think.
Yet you put them down only because you think everything can be done in a snap as if it were nothing, as a IT-Supporter and a Data Processing Commercial Clerk I can tell you for sure that it's NOT as easy as you think it is.
So maybe you should put some thought into all of these things, before putting everyone that tells you are wrong with your assumptions down insulting them in one of the most immature ways ever.
If you don't have a retailer near you there are many online ones with downloadable digital versions.
I'm sure you could had been having fun by now with the product for a long time instead of wasting so much time insulting other people in the forums.
I don't see why this is difficult to grasp as to why there are still physical copies out there. Arenanet sells X number of physical copies. Lets say X equals 500k. So We have a constant value out there that can represent X physical copies. Disclaimer these numbers below are just arbitrary for abstraction purposes.
The Digital copies are Y number of copies from various third party distros. Y can also be quantified because generally software developers provide batches of keys and will replenish them upon request. So Let's say Y equals 200k keys floating out there. So again we have a constant value that can represent Y digital 3rd party copies.
Arenanets first party keys are Z number of digital copies. Arenanet is the first party company and may very well have a system to generate keys on the fly and store them in their database (I know my company does for our digital products). So Z is a dynamic variable in the equation and is solely based on how many copies they sell first hand.
So we have X(500k) + Y(200k) + Z = (Number of Copies Sold)
So we know that Z = (Number of Copies Sold) - 700k
So at a minimum the initial (Server Capacity) = 700k + Z
There can be forecasts as to how much Z is, so lets just say Arenanet predicts Z will equal 200k, and therefore they can build there server capacity around that number. More then likely they padded the number for room to grow, but as to how far that grows no one can realistically know.
In the present scenario Z (number of 1st party copies sold) must have exceeded their estimates. Thus the reason to disable first party sales. It would also make sense that they stop providing new batches to 3rd parties, and halt new physical copies from entering the wild. As to the CE being available, it must be within their forecasts that sales of CE's will not spike significantly enough to harm server performance. Although sales for CE's may be slightly boosted due to the scarcity.
So TL:DR I used some basic high school algebra to show why it would make sense that physical copies are still being sold. The physical copies are still within the bounds of their initial server capacity requirements figures and limiting sales will allow them to readjust their equation when they are ready.
My personal opinion on the matter. I think that they are trying to avoid adding new servers unless absolutely necessary. As it has been demonstrated throughout the years, all new MMO's inevitably decline harshly after the first few months. If you over expand, then you have dead servers which result in lower morale and people leaving
After that they announce merges, which in turn cause another morale hit and people leave. Which lead into another set of merges which lead to more people leaving! I think they are just trying to mitigate this inevitable death spiral that has plagued many overly enthusiatic MMO's.
Originally posted by Deldor There are certain things that don't scale linear, I think the global trading post in GW2 is one of them and loginservers are usually one of them too. You can't just throw money in form of new hardware at these things, you have to rearrange your complete infrastructure.
I see, so needing to "rearrange your complete infrastructure" a few weeks after release doesn't support my statements of bad business decisions and poor planning? lol Actually, it's a perfect example. An excuse is a justification for failure. They dropped the ball. As someone else pointed out, they don't care. That person spoke as if their only choices were to have poor game quality or stop selling digital copies.
My assertion is there were options, they just did not take advantage of them. They were simply not prepared and it is glaringly evident. While my first instinct was "greed", that was because I falsely assumed they knew what they were doing. Listening to all the excuses here it's evident the problem was incompetence.
Doesn't matter how good a game is, if the first impression is a bad one. Look at Age of Conan. That's actually a very good game. It has a lot of content, player built guild cities, a fun and unique to MMOs combat style, amazing graphics, blood, gore, decapitations and other types of fatalities, adult content (nudity as well as mature subject matter quests) and F2P with subscriptions also. Tons of stuff to set it apart from others in the genre. But the game is dying. Why? Because its launch was horrible and few people even look at it because of that.
I may be the only one posting here about my first experience with this company, but I'm not the only one who won't even look at it because of that. Ask Funcom, they learned the hard way just how many people don't look back once they move on to something else.
And even when they are offering the $14.95 digital download version in six to eight months, I'll remember the responses I got here and say to myself, no way.
They didn't sell out, they stopped selling them temporarily.
“Ensuring the best possible play experience for our fans is our highest priority. We’ve said before that we would be willing to temporarily disable first-party digital sales if we felt our high player concurrency may compromise player experiences. We have now reached that point.
Except the $150 version. That IS kinda shady if you ask me.
I watched the videos on YouTube. I read the reviews in magazines. I read many forum threads. I got excited about the game. I went to GuildWars 2.com and clicked the Buy Now button. I was ready to buy a copy for me and my girlfriend and we were gonna give this new adventure a try.
Digital version...SOLD OUT. Digital Deluxe version...SOLD OUT. The $150 Collector Edition...the only option.
Really? Do you honestly think people in the 21st century believe you can sell out of a digital copy? Your efforts did not net you $300 for two new players, it didn't even net you $120 as I was expecting to shell out. It netted you $0 because of your greed.
Some might say, their servers are too full. How long does it take to throw up another server? Another dozen servers if needed. If you don't have enough servers to meet the game demand. Add servers. Don't just create some artificial scarcity by which people have to buy a $150 version.
There are copies in stores, but I won't be buying it. Not after the bad taste this shady strategy has left with me. It could be an awesome game. But I won't give it another look. You had an opportunity to make a sale, and you refused it with your fail attempt to funnel people into an overpriced version of your game. Fire your marketing people. You guys are missing out on who knows how many thousand sales.
you know U CAN BUY RETAIL VERSION FROM SHOP easily for 60 $ ? -___- BIG BIG *face palm*
EDIT:PS: I was watching videos and previews long long time ago,more than a year ago -__- and if u really wanted to play you could just simlpy buy it pre-purchase that I did on April 10. it was long time ago sersily ;/ ur kind of SLOW doing it now... if u really wanna play just wait for Digital version be for sale again... simple?
So TL:DR I used some basic high school algebra to show why it would make sense that physical copies are still being sold. The physical copies are still within the bounds of their initial server capacity requirements figures and limiting sales will allow them to readjust their equation when they are ready.
My personal opinion on the matter. I think that they are trying to avoid adding new servers unless absolutely necessary. As it has been demonstrated throughout the years, all new MMO's inevitably decline harshly after the first few months. If you over expand, then you have dead servers which result in lower morale and people leaving
After that they announce merges, which in turn cause another morale hit and people leave. Which lead into another set of merges which lead to more people leaving! I think they are just trying to mitigate this inevitable death spiral that has plagued many overly enthusiatic MMO's.
Another great post reflecting poor judgement of the company. Artificially limiting the number of sales because you are afraid of "losing people" later on down the road due to server mergers makes absolutely no sense in a game that has no monthly subscriptions. The company does not need to be concerned with long term player retention. This is a completely free to play game. They can count on a good chunk of the people sticking around because, well, they've already invested.
Initial sales is where you make your big bucks. Every month out is a month closer to wholesale. As I've pointed out, look at SWTOR. That game sells for $14.95 now at stores. You can get the Guild Wars platinum edition (with expansion) for $19.99 now. The window for maximum revenue per sale is a short one. Losing countless numbers of sales so close to the launch is a serious blunder, no matter many excuses you make for why they were not prepared.
you know U CAN BUY RETAIL VERSION FROM SHOP easily for 60 $ ? -___- BIG BIG *face palm*
EDIT:PS: I was watching videos and previews long long time ago,more than a year ago -__- and if u really wanted to play you could just simlpy buy it pre-purchase that I did on April 10. it was long time ago sersily ;/ ur kind of SLOW doing it now... if u really wanna play just wait for Digital version be for sale again... simple?
You obviously didn't bother to read the thread you posted in. *returns your face palm* You need it more than me.
I watched the videos on YouTube. I read the reviews in magazines. I read many forum threads. I got excited about the game. I went to GuildWars 2.com and clicked the Buy Now button. I was ready to buy a copy for me and my girlfriend and we were gonna give this new adventure a try.
Digital version...SOLD OUT. Digital Deluxe version...SOLD OUT. The $150 Collector Edition...the only option.
Really? Do you honestly think people in the 21st century believe you can sell out of a digital copy? Your efforts did not net you $300 for two new players, it didn't even net you $120 as I was expecting to shell out. It netted you $0 because of your greed.
Some might say, their servers are too full. How long does it take to throw up another server? Another dozen servers if needed. If you don't have enough servers to meet the game demand. Add servers. Don't just create some artificial scarcity by which people have to buy a $150 version.
There are copies in stores, but I won't be buying it. Not after the bad taste this shady strategy has left with me. It could be an awesome game. But I won't give it another look. You had an opportunity to make a sale, and you refused it with your fail attempt to funnel people into an overpriced version of your game. Fire your marketing people. You guys are missing out on who knows how many thousand sales.
This post does not add up.
They did not stop retail versions and the CE is not a digital version unless you want to believe that physical items can be downloaded and of course the fact that the most expensive 'supahduhluxe' versions will always be the last ones still availlable when the game is sold out otherwise.
Also you dont just add a couple of servers, this is not your bedroom webhosting notebook and there are other reasons to not to want a X amount of servers since if you make to many you will have to start server mergers soon after and it will be all over the media and then you will be crying here that 'the game is dyingz'.
And GW2 had more then TWICE the amount of players loggin in on the official launch day then WoW did for instance. It had nothing to do with greed , it was exactly like they said for quality concerns.
They held back sales how is that greed? lol
In any buiseness you know you never want to run out of stock of a popular product because ppl will simply walk over to the other side of the street and buy something similar on that same day or nothing at all and let it pass. If anything they are aware that it loses sales.
After reading through the thread the only conclusion I can come to is that OP is a troll trying to bash ArenaNet in any way he can, and ignore every post that proves him wrong, also picking straws at the same time.
Shame really, if they don't start selling soon the negative feelings on the game will become more prevelant, people who played during beta and such pointing out that they already hit level cap on 3 characters (yknow, in a week or so since release) saying there is nothing to do in the game.
I remember the days when people said "1 million sign ups for a free-beta doesn't equate to 1 million pre-purchases. Many entered several sign-ups. Maybe they will sell 250K pre-purchases with luck"
Come release.
Anet: "We sold over 1 million pre-purchases".
People: "Pretty much everyone that wants to play the game pre-purchased. They won't sell that many more".
Game almost sold out.
"Anet faills! They should know that GW2 would have the biggest population of any MMORPG at launch".
Currently playing: GW2 Going cardboard starter kit: Ticket to ride, Pandemic, Carcassonne, Dominion, 7 Wonders
OP you joined this forum in 2007 and only posted 18 times..... you surely started the hate posts in time for GW2.... If you cant understand that you are wrong then just go away and dont buy anything.... The way you sound when rambling about gw2 and the sales shows that you know nothing and someone told you some crap about it and you went out of your mind making assumptions and stories to blame about.....
people told you 32453453453453455 times in this thread that you dont have to buy a 150 bucks CE..... you can get the 60$ version from Amazon, gamestop, etc etc etc etc etc etc..... AND etc.
Take it or leave it, your the only one leaving a bad taste here. By the way.... dont buy the game... cant imagine you crying on general chat as well.
Comments
It does doesn't it. This has to be one of the first times I ever heard of a company selling out of digital copies, especially the cheaper version.
I'm sorry that you face this difficult situation, but ANet CAN'T tell Best Buy and other retailers to not sell the already in-store copies unless there's a major problem with them, i.e. a product recall. Retailers purchase the box copy and while none of the actual game software belongs to them, the box copies they purchase do. ANet really didn't have any other options. It sucks that you got hurt by it, but your situation is fairly individual and sometimes the "needs of the many must outweigh the needs of the few, or the one," to quote Star Trek.
As a clinical social worker, I get that you're upset, and that this is one more pain-in-the-ass your situation has thrown you, but your rant isn't reasonable. They had to do something, or the whole project would have gone south. It is your misfortune that this happened, but you also chose to live in an area that is so remote that Amazon can't deliver directly to you. As someone who lives in rural Northern Arizona and can have mail brought directly to my door step, I have an idea what the locale you live in has to be like. And I accept that there are conviences in Phoenix and Flagstaff that I do not have access to, let alone what you have chosen to go without. But you chose to go without them. Yes, it's difficult to move, even harder if you're disabled, but it's not impossible. Our decisions have consequences. You have picked a place you want to be home, and you have to tolerate the inconviences that come with it, just like the rest of us in rural America.
Btw, looks like Best Buy actually has digital edition in stock.
http://www.bestbuy.com/site/Guild+Wars+2+-+Windows+%5BDigital+Download%5D/1000002442.p?id=1000002441&skuId=1000002442&st=guild%20wars&lp=2&cp=1
How about you come out and admit you went out specifically to look for retailers that are sold out. huh?
The title of this thread should read:
"I didn't buy Guild Wars 2 because I didn't wanted to and never intented to!"
Why? Because of the following points:
- if he really were looking forward to play this game he would had bought it from a retailer in either digital or box form
- he wouldn't had started a obvious argument in the forums with everyone that tells him otherwise in such a selfish and childish manner
- last but not least, he wouldn't immediately put down every single explanation given to him because "he knows all better anyway", marking it as a excuse.
Due to this I would suggest to everyone to stop wasting their time with such people cause no matter what you guys would bring up to prove him wrong or give him other possibilities he wouldn't care anyway.
It's one thing to be dissatisfied with something and voice your opinion but a totally different one when you set your opinion above everyone elses no matter what, even there were various ways to actually satisfy yourself in the first place.
If they've sold past expectations.... they've broken their sales targets and can tolerate the lost future-sales resulting from shutting down digital sales. The damage to their credibility from doing that is likely far, far lower than the damage done by server instability as a result of massive overpopulation. You'll spread some bad press via word of mouth, and so will a few others, but that's nothing compared to what would happen if they let the servers crash and make the game experience miserable for those who have bought in already.
It sucks, I know, but from their end: pissing you off is the lesser of evils.
Also: I've worked in retail, and your expectations of what is possible with regards to "paying attention to their customer base" with regards to level of demand are somewhat unreasonable. Even with the best tools at our disposal, it's still a big guessing game at the end. Of course, this is not something I'd ever tell you to your face while you were in my store because that's just drilled out of us. But I'd be thinking it the whole time you were there.
As I see it you are the one missing out, but that is not really my problem. There are new servers out now even though some of the prelaunch servers are still full, my guild just moved a medium server this weekend.
That digital copies were down for a few days does not seem that odd, buying and setting up new servers actually take a few days and you could easily have bought a hard copy instead. Wow was really hard to get for several months here after launch as well because Blizzard didnt think the game would be so large.
...?
Do you have any proof that Arenanet is sending out more shipments of boxes? Even if they are, do you have any proof that they were not shipments they guaranteed to send out?
Also, they probably make more profit off a digital copy they sell at their own store, than even a collector's edition they sell out of somebody else's store.
I mean, they get ALL the digital copy money, after all.
Just look how low collector's editions drop when they prove unpopular at retail stores. The retail stores aren't giving 140 dollars to Arenanet, not even 100 dollars... or even 60 bucks.
All other things aside for a moment, I think you at least should man up and admit your 'making more money' conspiracy theory doesn't make any sense. Digital copies sold by Arenanet are 100% profit. Boxes they sell at stores are considerably less money. You can still get regular editions at places like Gamestop.
Maybe you should consider that some of these "morons and jerks" (thanks for the insults btw) understand Business and now how Marketing, Sales and Buys work which you obviously don't after you say it's all a "justification".
The german Amazon had many boxes ordered for sale prior to april 2012. I got my copy (a box with a code only since I had to download the game after I registered the code) at the 7th april.
Before the beta events were done, Amazon were sold out already.
They linked to other retailers that might have a copy.
Some overpriced it by cause to make more money out of the situation which wasn't ANets fault since the retailer can apply the price they think is right to them.
Before launch another huge amount of copies were delivered to all retailers that had ordered copies so if some of them still have copies available that doesn't mean that they can still place orders to ANet and get further copies, it means that they still have some available from their last order.
Depending on the game, the deals available(amount of boxes per order), a retailer orders 10 or even 100s of copies.
So it definately can be the case that some retailers still have copies from their last delivery which in that case it could had been a order placed like 2 days before the decision on ANets part has falled that no more copies are getting sold for now.
Ever thought of that?
You also placing it as a excuse and call other "fanboys" (immature much?) only because they are telling you that putting up more servers or expanding the already huge infrastructure of their databases is not as easy as you think.
Yet you put them down only because you think everything can be done in a snap as if it were nothing, as a IT-Supporter and a Data Processing Commercial Clerk I can tell you for sure that it's NOT as easy as you think it is.
So maybe you should put some thought into all of these things, before putting everyone that tells you are wrong with your assumptions down insulting them in one of the most immature ways ever.
If you don't have a retailer near you there are many online ones with downloadable digital versions.
I'm sure you could had been having fun by now with the product for a long time instead of wasting so much time insulting other people in the forums.
Have a good life and all the best for you!
I don't see why this is difficult to grasp as to why there are still physical copies out there. Arenanet sells X number of physical copies. Lets say X equals 500k. So We have a constant value out there that can represent X physical copies. Disclaimer these numbers below are just arbitrary for abstraction purposes.
The Digital copies are Y number of copies from various third party distros. Y can also be quantified because generally software developers provide batches of keys and will replenish them upon request. So Let's say Y equals 200k keys floating out there. So again we have a constant value that can represent Y digital 3rd party copies.
Arenanets first party keys are Z number of digital copies. Arenanet is the first party company and may very well have a system to generate keys on the fly and store them in their database (I know my company does for our digital products). So Z is a dynamic variable in the equation and is solely based on how many copies they sell first hand.
So we have X(500k) + Y(200k) + Z = (Number of Copies Sold)
So we know that Z = (Number of Copies Sold) - 700k
So at a minimum the initial (Server Capacity) = 700k + Z
There can be forecasts as to how much Z is, so lets just say Arenanet predicts Z will equal 200k, and therefore they can build there server capacity around that number. More then likely they padded the number for room to grow, but as to how far that grows no one can realistically know.
In the present scenario Z (number of 1st party copies sold) must have exceeded their estimates. Thus the reason to disable first party sales. It would also make sense that they stop providing new batches to 3rd parties, and halt new physical copies from entering the wild. As to the CE being available, it must be within their forecasts that sales of CE's will not spike significantly enough to harm server performance. Although sales for CE's may be slightly boosted due to the scarcity.
So TL:DR I used some basic high school algebra to show why it would make sense that physical copies are still being sold. The physical copies are still within the bounds of their initial server capacity requirements figures and limiting sales will allow them to readjust their equation when they are ready.
My personal opinion on the matter. I think that they are trying to avoid adding new servers unless absolutely necessary. As it has been demonstrated throughout the years, all new MMO's inevitably decline harshly after the first few months. If you over expand, then you have dead servers which result in lower morale and people leaving
After that they announce merges, which in turn cause another morale hit and people leave. Which lead into another set of merges which lead to more people leaving! I think they are just trying to mitigate this inevitable death spiral that has plagued many overly enthusiatic MMO's.
I see, so needing to "rearrange your complete infrastructure" a few weeks after release doesn't support my statements of bad business decisions and poor planning? lol Actually, it's a perfect example. An excuse is a justification for failure. They dropped the ball. As someone else pointed out, they don't care. That person spoke as if their only choices were to have poor game quality or stop selling digital copies.
My assertion is there were options, they just did not take advantage of them. They were simply not prepared and it is glaringly evident. While my first instinct was "greed", that was because I falsely assumed they knew what they were doing. Listening to all the excuses here it's evident the problem was incompetence.
Doesn't matter how good a game is, if the first impression is a bad one. Look at Age of Conan. That's actually a very good game. It has a lot of content, player built guild cities, a fun and unique to MMOs combat style, amazing graphics, blood, gore, decapitations and other types of fatalities, adult content (nudity as well as mature subject matter quests) and F2P with subscriptions also. Tons of stuff to set it apart from others in the genre. But the game is dying. Why? Because its launch was horrible and few people even look at it because of that.
I may be the only one posting here about my first experience with this company, but I'm not the only one who won't even look at it because of that. Ask Funcom, they learned the hard way just how many people don't look back once they move on to something else.
And even when they are offering the $14.95 digital download version in six to eight months, I'll remember the responses I got here and say to myself, no way.
Except the $150 version. That IS kinda shady if you ask me.
you know U CAN BUY RETAIL VERSION FROM SHOP easily for 60 $ ? -___- BIG BIG *face palm*
EDIT:PS: I was watching videos and previews long long time ago,more than a year ago -__- and if u really wanted to play you could just simlpy buy it pre-purchase that I did on April 10. it was long time ago sersily ;/ ur kind of SLOW doing it now... if u really wanna play just wait for Digital version be for sale again... simple?
http://gw2skills.net/editor/en/?fYEQRAoY6alUmaO3ey3E+5Ex2jdqTey9woKtpdFwKA;TwAg0CnowxgjAHbNOck4siYMyGiJGA
Another great post reflecting poor judgement of the company. Artificially limiting the number of sales because you are afraid of "losing people" later on down the road due to server mergers makes absolutely no sense in a game that has no monthly subscriptions. The company does not need to be concerned with long term player retention. This is a completely free to play game. They can count on a good chunk of the people sticking around because, well, they've already invested.
Initial sales is where you make your big bucks. Every month out is a month closer to wholesale. As I've pointed out, look at SWTOR. That game sells for $14.95 now at stores. You can get the Guild Wars platinum edition (with expansion) for $19.99 now. The window for maximum revenue per sale is a short one. Losing countless numbers of sales so close to the launch is a serious blunder, no matter many excuses you make for why they were not prepared.
You obviously didn't bother to read the thread you posted in. *returns your face palm* You need it more than me.
*Snip*
dp
This post does not add up.
They did not stop retail versions and the CE is not a digital version unless you want to believe that physical items can be downloaded and of course the fact that the most expensive 'supahduhluxe' versions will always be the last ones still availlable when the game is sold out otherwise.
Also you dont just add a couple of servers, this is not your bedroom webhosting notebook and there are other reasons to not to want a X amount of servers since if you make to many you will have to start server mergers soon after and it will be all over the media and then you will be crying here that 'the game is dyingz'.
And GW2 had more then TWICE the amount of players loggin in on the official launch day then WoW did for instance. It had nothing to do with greed , it was exactly like they said for quality concerns.
They held back sales how is that greed? lol
In any buiseness you know you never want to run out of stock of a popular product because ppl will simply walk over to the other side of the street and buy something similar on that same day or nothing at all and let it pass. If anything they are aware that it loses sales.
You being a prime example of this.
economics 101
rpg/mmorg history: Dun Darach>Bloodwych>Bards Tale 1-3>Eye of the beholder > Might and Magic 2,3,5 > FFVII> Baldur's Gate 1, 2 > Planescape Torment >Morrowind > WOW > oblivion > LOTR > Guild Wars (1900hrs elementalist) Vanguard. > GW2(1000 elementalist), Wildstar
Now playing GW2, AOW 3, ESO, LOTR, Elite D
Yep.
GW2 is selling too much too fast.
I remember the days when people said "1 million sign ups for a free-beta doesn't equate to 1 million pre-purchases. Many entered several sign-ups. Maybe they will sell 250K pre-purchases with luck"
Come release.
Anet: "We sold over 1 million pre-purchases".
People: "Pretty much everyone that wants to play the game pre-purchased. They won't sell that many more".
Game almost sold out.
"Anet faills! They should know that GW2 would have the biggest population of any MMORPG at launch".
Currently playing: GW2
Going cardboard starter kit: Ticket to ride, Pandemic, Carcassonne, Dominion, 7 Wonders
OP you joined this forum in 2007 and only posted 18 times..... you surely started the hate posts in time for GW2.... If you cant understand that you are wrong then just go away and dont buy anything.... The way you sound when rambling about gw2 and the sales shows that you know nothing and someone told you some crap about it and you went out of your mind making assumptions and stories to blame about.....
people told you 32453453453453455 times in this thread that you dont have to buy a 150 bucks CE..... you can get the 60$ version from Amazon, gamestop, etc etc etc etc etc etc..... AND etc.
Take it or leave it, your the only one leaving a bad taste here. By the way.... dont buy the game... cant imagine you crying on general chat as well.
EDIT: do you work for EA by any means? lol