Star Wars Galaxies: Trials of Obi-Wan Refunds

Comments

• kefkah Member UncommonPosts: 832

  November 2005

  
  

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  Originally posted by Lepidus
  
  
   After an announcement earlier this month (see this story) of changes coming to the game that was met with hostility from some fans...
  

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  "Some fans" may be a bit of a understatement. Seeing how they misled several professions on revamps ( I myself was eagerly watching the ranger revamp as it was baiting me to come back to the game as I had left due to the CU surprise) and then removing said professions from the game - its a wonder how this company can still speak to its fanbase with a straight face.

  The changes themselves are actually a good idea but hiding them in the background while taking money from the people whom they were misleading is just bad business and poor leadership. Then there is the matter of this expansion pack. It was a wise move to refund money but the reasons behind the move make it a bitter pill. It took the threat of legal action instead of an act of good will.

  The SWG community at large wants to help improve the game and the hardcore player who have stuck through all of it have to be some of the most loyal players in all of MMORPGland. Yet once again, SOE does things its way and let the pieces fall where they may. I think SOE suffers from MPD and that in itself will be the reason that this game will never rise to what it truly could have been. They may finally get the game right but they killed their reputation with many not just some of their fanbase along the way.

   
• gmantis Member Posts: 62

  November 2005

  Though I like what they are doing with the game I hated the whole "surprise were changing the game after you bought the xpansion " thing. That really screwed some ppl over.

  Im happy there refunding and would like to applaud those that kept up the pressure. Something tells me they wouldnt have refunded unless a thousand angry customers would complained.
• JestorRodo Member UncommonPosts: 2,642

  November 2005

  
  

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  Originally posted by Lepidus
  
  
  Sony Online Entertainment and LucasArts have announced a move unlike any I've ever seen. After an announcement earlier this month (see this story) of changes coming to the game that was met with hostility from some fans, they are offering refunds to those who had purchased their latest expansion - Trials of Obi-Wan - before that date.
  http://www.mmorpg.com/discussion.cfm/load/forums/loadforum/320/loadthread/55738/setstart/1/loadclass/103
  I rumored it at the end of last month

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• Shreddi Member UncommonPosts: 320

  November 2005

  I think they can afford to refund those who dont like the new expansion now because a lot of people who dumped the game early because it was lacking are starting to renew there accounts to check it out. SOE will have to do the math. New accounts because they finally improved a boring game long overdue for an overhaul vs people leaving now because they dont like change. This is more that fair for everyone.

  This post is intentionally written as to not make any sense what so ever. Thank You Very Much.
• GrayKnightuk Member UncommonPosts: 7

  November 2005

  Boring ????

  I found starwars Galaxies the best game i played well in a long time been playing over 2 years now...

  I not looking forward to this expansion but will give it a chance due to not wanting to lose what i have put into the game

  My main critisism it that a game should expand and improve as it goes and you cannot call removing proffessions and choice an improvment... i can only hope that the combat systems makes up for all that we have lost in the game

  Apart from that gripe i have enjoyed the game immensly
• WuduLarch Member Posts: 140

  November 2005

  Holy crap!!!!

  I can't beleive SOE did this! This has to be a first!

  *wonders if Hades has frozen over*
• Shreddi Member UncommonPosts: 320

  November 2005

  Its better than sutting it down like EA did. If they dont have the client base to support the game they dont make a bottom line they have to try something different. You know there not doing this to piss everyone off. They need to increase Market Share and they finally did there research and saw what the majority of mmorpg wants. My opinion (which is not worth anything to anyone but me) is that give it a chance so they can continue the game. Electonic Arts shut down 2 very good (again opinion) games due to lack of client base. SOE does not want to do that and my guess through research and focus groups decided to try and gear there game more mainstream. You can flame me but I dont even know if I like the new changes and im far from mainstream, I like Saga of Ryzom (go figure). Ya gotta give them credit for yankin up stakes and makin a major change like this to try and turn there product around. Best of luck to them and everyone stickin with it.

  This post is intentionally written as to not make any sense what so ever. Thank You Very Much.
• Pk4U Member Posts: 127

  November 2005

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  Originally posted by Shreddi
  Its better than sutting it down like EA did. If they dont have the client base to support the game they dont make a bottom line they have to try something different. You know there not doing this to piss everyone off. They need to increase Market Share and they finally did there research and saw what the majority of mmorpg wants. My opinion (which is not worth anything to anyone but me) is that give it a chance so they can continue the game. Electonic Arts shut down 2 very good (again opinion) games due to lack of client base. SOE does not want to do that and my guess through research and focus groups decided to try and gear there game more mainstream. You can flame me but I dont even know if I like the new changes and im far from mainstream, I like Saga of Ryzom (go figure). Ya gotta give them credit for yankin up stakes and makin a major change like this to try and turn there product around. Best of luck to them and everyone stickin with it.

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  SWG isn't at the point where it has to change or shutdown, some servers are still doing quite well, even tho they all have less people then they have had at some points in the past.

  I think the refunds are because of one reason : Thier lawyers stepped in, and they said : "You guys messed up." So they are trying to cover thier asses, and are offering a refund, rather then face a large lawsuit. Or dozens, if not hundreds of smaller cases.
• Unknown

  November 2005

  I'm sorry to see all this trouble.  There is certainly a soft spot for Galaxies for me.  It was my first Morg, and although difficult to learn, was a fun game especially in the beggining levels.  To offer a refund though is unprecedented.  It seems like the franchise is grasping for straws, unable to make a decision.  That's just my impression from an old veterano
• derf85 Member Posts: 1

  November 2005

  I've tried to get into this game on three different occasions, but each time I've left because it was just too boring. I don't have a lot of MMORPG experience, but I've played AO, WOW, this game and currently EQII. Player created content was a good idea that never really panned out, I only have a subscription to this game because of the station deal, I look forward to trying the revamped game. I do feel for those who enjoyed the old game, and now are essentially being told that all there hard work was for nothing. I think that Lucas Arts weren't happy with the subscription levels and the direction of SWG and demanded radical action.
• Razorback Member, Newbie CommonPosts: 5,253

  November 2005

  Well.... so they should...

  But good on them for doing it....

  The game is still screwed

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• trahe Member UncommonPosts: 41

  November 2005

  "Some fans" is an understatement similiar to "Some people think there is global warming."

  What a shame they don't just fix the old problems instead of making a new game.  Change is good but my 3 expansions and 4 accounts are not going to be around to see them change what they said... AGAIN. 

   
• chronictron Member Posts: 75

  December 2005

  Think they can refund back about 2 1/2 years of my life ?..LOL  ill take a check if they will