"Keep an eye out on your inbox for your invite email with instructions on how to download or update the beta client. Please note this email will be sent out from March 20th on, so if it doesn’t appear immediately don’t panic."
"Keep an eye out on your inbox for your invite email with instructions on how to download or update the beta client. Please note this email will be sent out from March 20th on, so if it doesn’t appear immediately don’t panic."
Ah ok, thanks.
All posts should start with "DON'T PANIC" written in bold on the first page.
I'm getting an error when I try to apply the code at the Trion site. It says "An error has occured, please try again later." I know I have to wait for an email to actually get inot the beta, but their site won't even acknowledge my code at all, so I probably won't get the email.
Originally posted by cams58 same thing error......guess thats why they still have over 7k keys lol
I was JUST thinking the SAME THING!...lol
Sad tho, that these stupid little glitches happen when ppl get "excited" about theses things. I, FOR ONE, am ANXIOUS to get into the BETA to see if it's going to be worth the $100 I'll pay for the game...lol
I've gotten a respond from "support" on the matter, and I'm awaiting a reply to see if the codes generated are able to be activated or not , manually, on their end.
The GM suggested on trying to clear the brower history, and/or using another brower, but neither has worked for me; BUT, this may work for others. Waiting to see if they can enter it manually for me, on their end.
"...stay TUNED for MORE on this gripping saga!"...lol
They got a totally awesome support, I got a reply, in 2.5 hrs. I had to give them my code and prefered beta platform.
"I do apologize for any issues you are experiencing while trying to redeem your Beta Event Code, but I am more than happy to inform you that I have granted your account Beta Event access."
So..earlier today I got a reply from the GM, and recived this...
"Hello Xxxxx,
Thank you for contacting us regarding Defiance.
Good news! We were able to grant your account access to the beta events! You will not need to enter the code you received.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.
Your reference number for this ticket is XXXXXX-XXXXXX.
Sincerely,
GM Xxxxxx Trion Worlds Inc."
THAT was a pleasant surprise to find this...:)
So, basically, if you are NOT able to get the beta keys activated, this may be the way to go and get support on the line.
So..sometime yesterday I got a reply from the GM, and recived this...
"Hello Xxxxx,
Thank you for contacting us regarding Defiance.
Good news! We were able to grant your account access to the beta events! You will not need to enter the code you received.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.
Your reference number for this ticket is XXXXXX-XXXXXX.
Sincerely,
GM Xxxxxx Trion Worlds Inc."
THAT was a pleasant surprise to find this...:)
So, basically, if you are NOT able to get the beta keys activated, this may be the way to go and get support on the line.
Comments
Is this to redeem and play now or for the next beta event?
I've loaded my key but all I see is:
http://bybservers.co.uk/sharex/pantho/2013-03-12_19-59-13.jpg
Jeez read first from were you claimed your key:
"Keep an eye out on your inbox for your invite email with instructions on how to download or update the beta client. Please note this email will be sent out from March 20th on, so if it doesn’t appear immediately don’t panic."
yup i had the same problem not a great start lol
Ah ok, thanks.
All posts should start with "DON'T PANIC" written in bold on the first page.
I'm having the same issue, "An error has occured. Please try again later" ....
I was JUST thinking the SAME THING!...lol
Sad tho, that these stupid little glitches happen when ppl get "excited" about theses things. I, FOR ONE, am ANXIOUS to get into the BETA to see if it's going to be worth the $100 I'll pay for the game...lol
Another "An error has occurred" reporting in.
I'm wondering if this is a traffic issue.
Error: No Keyboard Detected!
Press F1 to continue......
I've gotten a respond from "support" on the matter, and I'm awaiting a reply to see if the codes generated are able to be activated or not , manually, on their end.
The GM suggested on trying to clear the brower history, and/or using another brower, but neither has worked for me; BUT, this may work for others. Waiting to see if they can enter it manually for me, on their end.
"...stay TUNED for MORE on this gripping saga!"...lol
Hang in there. I worked for me yesterday and I'm sure they're on it.
Oderint, dum metuant.
They got a totally awesome support, I got a reply, in 2.5 hrs. I had to give them my code and prefered beta platform.
"I do apologize for any issues you are experiencing while trying to redeem your Beta Event Code, but I am more than happy to inform you that I have granted your account Beta Event access."
So..earlier today I got a reply from the GM, and recived this...
"Hello Xxxxx,
Thank you for contacting us regarding Defiance.
Good news! We were able to grant your account access to the beta events! You will not need to enter the code you received.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.
Your reference number for this ticket is XXXXXX-XXXXXX.
Sincerely,
GM Xxxxxx
Trion Worlds Inc."
THAT was a pleasant surprise to find this...:)
So, basically, if you are NOT able to get the beta keys activated, this may be the way to go and get support on the line.
"Hello Xxxxx,
Thank you for contacting us regarding Defiance.
Good news! We were able to grant your account access to the beta events! You will not need to enter the code you received.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.
Your reference number for this ticket is XXXXXX-XXXXXX.
Sincerely,
GM Xxxxxx
Trion Worlds Inc."
THAT was a pleasant surprise to find this...:)
So, basically, if you are NOT able to get the beta keys activated, this may be the way to go and get support on the line.
Good luck all!!!.