›

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links

Gamers in the UK to get more protection against half-assed games

Domy1Domy1 Member UncommonPosts: 46
in Off-Topic Discussion

With the number of games braught to the market promising this and that but not delivering nothing, it looks like gamers in the UK are gonna be in a stronger position.

Have seen countless threads about chargebacks and whether EULA is lawful or not in individuals country, the UK is bringing in a new consumer rights bill which this time WILL include digital content.  The proposed plans will allow customers to claim refunds on faulty downloaded goods. 

Would EA admit simcity was faulty at launch?    I don't know but it should give us a little more protection.

http://money.aol.co.uk/2013/06/13/the-new-consumer-rights-bill-what-you-need-to-know/

Comments

  • AxehiltAxehilt Member RarePosts: 10,504
    The real question is whether 1 day of outage (Sim City and Diablo 3) is grounds for any action whatsoever.

    "What is truly revealing is his implication that believing something to be true is the same as it being true. [continue]" -John Oliver

  • irpugbossirpugboss Member UncommonPosts: 427

    Its a double edged sword if this becomes a global standard.

    Pros:

    -Consumer protection

    -Ensures higher quality

     

    Cons:

    -Makes studios more fearful of new design/innovation...likely to stick to proven games moreso than now which is crazy

    -More harsh on indie studios than mega studios

     

    I am sure there are more pros and cons but those are my biggest points.

    Thanks for the info though, going to be an interesting development!

    image
  • aRtFuLThinGaRtFuLThinG Member UncommonPosts: 1,387

    UK has always traditionally have stronger customer protection and tort laws.

     

    US laws in general are always more free market in comparison. Mobile/Telco network and HCOs are 2 perfect examples of this.

  • flizzerflizzer Member RarePosts: 2,455
    Radical idea might be to stop buying EA games for instance.  
  • pmilespmiles Member Posts: 383
    Of course they could just not develop for the UK... then you'd be forced to buy games illegally because they aren't allowed in your country.  Only one it hurts really is you, the consumer.
  • WizardryWizardry Member LegendaryPosts: 19,332

    It is a really tough subject to be honest,i am not sure i know the answer.On one hand being lied to or mislead is not good but on the other hand ,playing the game ,then getting a refund is not right either.

    There is something to look at however in this genre/industry.We are playing ONLINE games,the game itself is useless without online status and without the developers servers.

    There is no guarantee of anything ,yet the developer wants all the guarantees,that is not a fair two way street,you can't have it all and give nothing.I believe that even the NDA's are nothing more than a gimmick to keep the consumer in the dark.

    So i guess since the consumer is treated less fair than the retailer is,i think we deserve the benefit of the doubt.If there was only 1 month of content in the game,you were trying to rip off the customer,so you deserve charge backs.Also without the developers servers,your game that you bought is 100% worthless,they even try to say you can't sell that game to anyone else either.

    I don't know about anyone else but when i buy something i own it,yet the gaming industry likes to hide behind copyright laws and give the consumer nothing.My whole point is that too much is in the retailers favor,i am quite ok with the ONE avenue customers have for recourse.

    Never forget 3 mile Island and never trust a government official or company spokesman.

Sign In or Register to comment.